Residence Inn by Marriott Buffalo Downtown
$354
/ night
Avg. for October
Prices for Residence Inn by Marriott Buffalo Downtown
Select dates to see prices and availability
$354
/ night
Avg. for October
Monthly average prices
Nightly prices at Residence Inn by Marriott Buffalo Downtown average $272 in February, the cheapest month, and $441 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $307 |
| February | $272 |
| March | $386 |
| April | $376 |
| May | $394 |
| June | $441 |
| July | $377 |
| August | $312 |
| September | $349 |
| October | $354 |
| November | $373 |
| December | $311 |
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Oct · $354
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Most expensive: June (~$441)
Cheapest: February (~$272)
About this property
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom.
Amenities
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at Starbucks or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Rooms
Make yourself at home in one of the 105 guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Location
With a stay at Residence Inn by Marriott Buffalo Downtown in Buffalo (Downtown Buffalo), you'll be within a 5-minute drive of Kleinhans Music Hall and Shea's Performing Arts Center. This hotel is 1.9 mi (3 km) from Buffalo and Erie County Naval and Military Park and 2.1 mi (3.3 km) from Pierce - Arrow Museum.
What's nearby
Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site(0.1 miles)
University at Buffalo - Downtown Campus(0.5 miles)
Kleinhans Music Hall(0.5 miles)
Roswell Park Cancer Institute(0.6 miles)
Buffalo Niagara Medical Campus(0.6 miles)
Buffalo General Medical Center(0.6 miles)
Chippewa District(0.8 miles)
Electric City(0.9 miles)
Road Less Traveled Theater(0.9 miles)
Shea's Performing Arts Center(0.9 miles)
D'Youville College(0.9 miles)
Buffalo Visitor Center(0.9 miles)
Market Arcade Building(0.9 miles)
Statler Tower(1 miles)
Fountain Plaza(1 miles)
Buffalo Niagara Intl. Airport (BUF)(10.2 miles)
Niagara Falls, NY (IAG-Niagara Falls Intl.)(19.9 miles)
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Location
620 Delaware Avenue, Allentown, Buffalo, New York, United States of America
Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site (0.1 miles)
University at Buffalo - Downtown Campus (0.5 miles)
Kleinhans Music Hall (0.5 miles)
Roswell Park Cancer Institute (0.6 miles)
Buffalo Niagara Medical Campus (0.6 miles)
Buffalo General Medical Center (0.6 miles)
Room options
5
Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Tub)
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
475 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchenette
5
Studio, 1 King Bed with Sofa Bed (Hearing Accessible)
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
475 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchenette
7
Suite, 1 Bedroom
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
475 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchenette
6
Studio, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
475 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchenette
5
Suite, 1 Bedroom (Mobility Accessible, Tub)
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
475 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchenette
5
Suite, 1 Bedroom (Hearing Accessible)
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
475 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchenette
Guest reviews of Residence Inn by Marriott Buffalo Downtown
8.7
Fabulous
Based on 389 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Residence Inn by Marriott Buffalo Downtown, travelers consistently praise spacious, modern suites with kitchenettes, friendly service, and a convenient location with free on-site parking, solid breakfast, and handy nearby options like Starbucks and Walgreens.
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What guests think
At Residence Inn by Marriott Buffalo Downtown, travelers consistently praise spacious, modern suites with kitchenettes, friendly service, and a convenient location with free on-site parking, solid breakfast, and handy nearby options like Starbucks and Walgreens.
Rooms are widely described as clean, comfortable, and quiet, though a few guests reported slow or missed housekeeping, odors, or maintenance and HVAC problems. Facilities draw mixed feedback: the pool ranges from enjoyable to closed or poorly maintained, while the courtyard, laundry, gym, and free parking are appreciated. The location is walkable to dining and attractions, but several reviews mention feeling unsafe outside at night, plus occasional check-in delays and limited on-site dining or bar service. Expect a comfortable, apartment-style stay with strong value, but verify pool status and plan around housekeeping and neighborhood nuances.
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AI-generated summary based on recent guest reviews
Facilities
Free on-site parking and practical extras such as Starbucks, a gym, laundry, and a courtyard with grills are appreciated. Pool feedback is inconsistent, with reports of closures, cold or cloudy water, and a loose railing; on-site dining/bar or room service is limited or unavailable on some days.
Related guest reviews
10
Pavel
Jan 11, 2025
·
Stayed 7 nights
This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).
This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).
10
Bernadette
Jul 11, 2024
·
Stayed 3 nights
We enjoyed our stay. Our room was very clean, updated and the beds were comfortable. The common areas were also nice done and well kept. Kids loved the pool and I loved the convenience of it. There’s a little courtyard with a fire pit and two grills. Guests and staff were all very professional and friendly. There’s a neighboring Walgreens that came in handy. Big convenience having Starbucks on the property and complementary breakfast with a waffle station.
We enjoyed our stay. Our room was very clean, updated and the beds were comfortable. The common areas were also nice done and well kept. Kids loved the pool and I loved the convenience of it. There’s a little courtyard with a fire pit and two grills. Guests and staff were all very professional and friendly. There’s a neighboring Walgreens that came in handy. Big convenience having Starbucks on the property and complementary breakfast with a waffle station.
8
Benjmain
Oct 15, 2022
·
Stayed 3 nights
Handsome, modern hotel with nicely appointed, clean suites and super comfy beds. However, one of the reasons I booked this hotel was the pool. Upon arrival I found the pool was "temporarily closed for maintenance". I asked when the pool would reopen, I was told "We don't know". So I put it another way, and asked how long it had been "temporarily" closed: I was told "about a month". Also, they do not clean/tidy the room/make beds every day. In fact, during my 3 nite stay housekeeping did not come into our room at all. After 2 nites my garbage can was overflowing and we were out of facial tissue and body wash so at 9am I asked the desk clerk to have housekeeping tidy our room. When we returned at 6pm that evening no one had touched our room! Now, I know since the pandemic some hotels don't clean the rooms every day, but not even when you ask them to?
Handsome, modern hotel with nicely appointed, clean suites and super comfy beds. However, one of the reasons I booked this hotel was the pool. Upon arrival I found the pool was "temporarily closed for maintenance". I asked when the pool would reopen, I was told "We don't know". So I put it another way, and asked how long it had been "temporarily" closed: I was told "about a month". Also, they do not clean/tidy the room/make beds every day. In fact, during my 3 nite stay housekeeping did not come into our room at all. After 2 nites my garbage can was overflowing and we were out of facial tissue and body wash so at 9am I asked the desk clerk to have housekeeping tidy our room. When we returned at 6pm that evening no one had touched our room! Now, I know since the pandemic some hotels don't clean the rooms every day, but not even when you ask them to?
6
Marybeth
Oct 14, 2024
·
Stayed 1 night
No bar or restaurant on Sunday & Monday 😪 it may have said it on the description but I didn’t read it. The pool was cold and the children next door yelled and hollered until after midnight!
No bar or restaurant on Sunday & Monday 😪 it may have said it on the description but I didn’t read it. The pool was cold and the children next door yelled and hollered until after midnight!
10
margaret
Sep 8, 2025
·
Stayed 7 nights
We always stay at the residence inn when visiting Buffalo. It is an extremely spacious room with a full refrigerator and lots of space to relax outside of the bed area. The staff are always friendly and helpful and the free self parking is s great asset. The room cost is also very competitive based on the room amenities. We will continue to stay at the residence inn any time we are in Buffalo.
We always stay at the residence inn when visiting Buffalo. It is an extremely spacious room with a full refrigerator and lots of space to relax outside of the bed area. The staff are always friendly and helpful and the free self parking is s great asset. The room cost is also very competitive based on the room amenities. We will continue to stay at the residence inn any time we are in Buffalo.
8
Corrine
Aug 13, 2023
·
Stayed 3 nights
We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !
We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !
8
Shawn
Jul 17, 2023
·
Stayed 2 nights
The hotel is nice but the employees are letting it get run down. The pool was disgusting. Cloudy, hadn't been cleaned in days. The towels and wine glasses from the night before were not cleaned up and there were no more towels. The worst was the railing getting into the pool. It was loose and almost caused me to hit my head on the concreted.
The hotel is nice but the employees are letting it get run down. The pool was disgusting. Cloudy, hadn't been cleaned in days. The towels and wine glasses from the night before were not cleaned up and there were no more towels. The worst was the railing getting into the pool. It was loose and almost caused me to hit my head on the concreted.
10
Angel
Jun 9, 2025
·
Stayed 4 nights
So much area for remote working, free printer, and Starbucks attached. The pool is nice too. Also the vibes in the backyard are cute. Very close to important things in Buffalo . The only complaint is that the heating wasn’t great. It was very cold in the room. The breakfast provided was very delicious and filling. Love the mini waffles.
So much area for remote working, free printer, and Starbucks attached. The pool is nice too. Also the vibes in the backyard are cute. Very close to important things in Buffalo . The only complaint is that the heating wasn’t great. It was very cold in the room. The breakfast provided was very delicious and filling. Love the mini waffles.
10
Renona
Oct 26, 2025
·
Stayed 2 nights
food was good, parking excellent especially downtown Buffalo and nk extra fee for larking even better.
food was good, parking excellent especially downtown Buffalo and nk extra fee for larking even better.
10
Akua Oparebea
Aug 22, 2024
·
Stayed 9 nights
Clean, modern property. My room had large windows and was bright. Loved the bathroom as it was big and the shower was large and comfortable with hot water. Large comfortable bed. The bathroom needs more hooks for hanging though. There is also no safe in the room. Kitchen was very well equipped. The whole one-bedroom apartment was fitted out like a real home. Loved it. Used the laundry twice. Very clean room, easy to use machines and free detergent! A Walgreens is conveniently located next to the hotel Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.
Clean, modern property. My room had large windows and was bright. Loved the bathroom as it was big and the shower was large and comfortable with hot water. Large comfortable bed. The bathroom needs more hooks for hanging though. There is also no safe in the room. Kitchen was very well equipped. The whole one-bedroom apartment was fitted out like a real home. Loved it. Used the laundry twice. Very clean room, easy to use machines and free detergent! A Walgreens is conveniently located next to the hotel Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean and well kept. Housekeeping, however, can be inconsistent—late or missed service, missing supplies, and a few severe complaints about odors or stained/moldy areas.
Related guest reviews
8
Adriana
Apr 24, 2025
·
Stayed 2 nights
Hotel is nice and rooms were clean. Location is very convenient and easy to park.
Hotel is nice and rooms were clean. Location is very convenient and easy to park.
8
Kevin
Aug 25, 2025
·
Stayed 11 nights
Cleaning of the roo.s were very late during the day and had to ask for spao as the soap provided is terrible. Breakfast is good with a good variety.
Cleaning of the roo.s were very late during the day and had to ask for spao as the soap provided is terrible. Breakfast is good with a good variety.
6
Roger
Mar 27, 2023
·
Stayed 3 nights
Couldn’t get a room until 2 hours after official check in time. Obviously not enough housekeepers. Our “every other day” room “refresh” consisted of them taking all our towels and emptying the trash. Bed not made (so apparently they didn’t notice the generous tip I left on the bed) and a stack of fresh towels was left on a table for us to shove back in all the little cubbies in the bathroom. Bottom dresser drawer couldn’t be used as it hit the hinge of the bathroom door after opening a couple of inches!
Couldn’t get a room until 2 hours after official check in time. Obviously not enough housekeepers. Our “every other day” room “refresh” consisted of them taking all our towels and emptying the trash. Bed not made (so apparently they didn’t notice the generous tip I left on the bed) and a stack of fresh towels was left on a table for us to shove back in all the little cubbies in the bathroom. Bottom dresser drawer couldn’t be used as it hit the hinge of the bathroom door after opening a couple of inches!
10
Monica
Apr 6, 2023
·
Stayed 7 nights
We had a great experience during our stay. The room was big and nice and clean
We had a great experience during our stay. The room was big and nice and clean
8
Benjmain
Oct 15, 2022
·
Stayed 3 nights
Handsome, modern hotel with nicely appointed, clean suites and super comfy beds. However, one of the reasons I booked this hotel was the pool. Upon arrival I found the pool was "temporarily closed for maintenance". I asked when the pool would reopen, I was told "We don't know". So I put it another way, and asked how long it had been "temporarily" closed: I was told "about a month". Also, they do not clean/tidy the room/make beds every day. In fact, during my 3 nite stay housekeeping did not come into our room at all. After 2 nites my garbage can was overflowing and we were out of facial tissue and body wash so at 9am I asked the desk clerk to have housekeeping tidy our room. When we returned at 6pm that evening no one had touched our room! Now, I know since the pandemic some hotels don't clean the rooms every day, but not even when you ask them to?
Handsome, modern hotel with nicely appointed, clean suites and super comfy beds. However, one of the reasons I booked this hotel was the pool. Upon arrival I found the pool was "temporarily closed for maintenance". I asked when the pool would reopen, I was told "We don't know". So I put it another way, and asked how long it had been "temporarily" closed: I was told "about a month". Also, they do not clean/tidy the room/make beds every day. In fact, during my 3 nite stay housekeeping did not come into our room at all. After 2 nites my garbage can was overflowing and we were out of facial tissue and body wash so at 9am I asked the desk clerk to have housekeeping tidy our room. When we returned at 6pm that evening no one had touched our room! Now, I know since the pandemic some hotels don't clean the rooms every day, but not even when you ask them to?
2
Jason
Nov 17, 2024
·
Stayed 1 night
The room had a stain on the bed like the last guest was murdered. Looked like blood stained all over the rug and the shower was moldy.
The room had a stain on the bed like the last guest was murdered. Looked like blood stained all over the rug and the shower was moldy.
10
John
Dec 13, 2025
·
Stayed 2 nights
The hotel was located in a convenient area. The staff was friendly. The facilities were updated and clean.the room was quiet and clean.
The hotel was located in a convenient area. The staff was friendly. The facilities were updated and clean.the room was quiet and clean.
10
Roberta
Jun 24, 2025
·
Stayed 4 nights
This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.
This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.
6
Jessica
Jul 26, 2023
·
Stayed 4 nights
Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.
Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.
10
Brianna
Mar 11, 2024
·
Stayed 1 night
Very clean, comfortable beds and the complimentary breakfast was delicious!
Very clean, comfortable beds and the complimentary breakfast was delicious!
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AI-generated summary based on recent guest reviews
Rooms
Spacious, modern suites with well-equipped kitchenettes and comfortable beds are a clear highlight. Some guests reported maintenance or HVAC issues during their stay.
Related guest reviews
10
Pavel
Jan 11, 2025
·
Stayed 7 nights
This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).
This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).
10
Justin
Apr 6, 2024
·
Stayed 2 nights
Rooms were amazing. Very spacious. Great food, friendly staff, nice parking.
Rooms were amazing. Very spacious. Great food, friendly staff, nice parking.
10
Emily
Jul 28, 2025
·
Stayed 4 nights
Only concern was the ac would shut off when we left.
Only concern was the ac would shut off when we left.
10
margaret
Sep 8, 2025
·
Stayed 7 nights
We always stay at the residence inn when visiting Buffalo. It is an extremely spacious room with a full refrigerator and lots of space to relax outside of the bed area. The staff are always friendly and helpful and the free self parking is s great asset. The room cost is also very competitive based on the room amenities. We will continue to stay at the residence inn any time we are in Buffalo.
We always stay at the residence inn when visiting Buffalo. It is an extremely spacious room with a full refrigerator and lots of space to relax outside of the bed area. The staff are always friendly and helpful and the free self parking is s great asset. The room cost is also very competitive based on the room amenities. We will continue to stay at the residence inn any time we are in Buffalo.
8
Ahmet
Nov 21, 2023
·
Stayed 3 nights
Hotel in general very good. Great service. Big downside is the pillows. Might be the most uncomfortable pillows I’ve ever used at a hotel. Literally the only downside
Hotel in general very good. Great service. Big downside is the pillows. Might be the most uncomfortable pillows I’ve ever used at a hotel. Literally the only downside
10
Angel
Jun 9, 2025
·
Stayed 4 nights
So much area for remote working, free printer, and Starbucks attached. The pool is nice too. Also the vibes in the backyard are cute. Very close to important things in Buffalo . The only complaint is that the heating wasn’t great. It was very cold in the room. The breakfast provided was very delicious and filling. Love the mini waffles.
So much area for remote working, free printer, and Starbucks attached. The pool is nice too. Also the vibes in the backyard are cute. Very close to important things in Buffalo . The only complaint is that the heating wasn’t great. It was very cold in the room. The breakfast provided was very delicious and filling. Love the mini waffles.
10
Roberta
Jun 24, 2025
·
Stayed 4 nights
This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.
This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.
10
Tammy
Apr 20, 2025
·
Stayed 5 nights
Hotel was nice and well kept. Room spacious and clean. Our furnace didn’t work thru the first night but since we artived at 2 am we didn’t notice, first thing in the morning they fix it. Breakfast was so so. All and all it was great and will stay there again if ever in Buffalo again
Hotel was nice and well kept. Room spacious and clean. Our furnace didn’t work thru the first night but since we artived at 2 am we didn’t notice, first thing in the morning they fix it. Breakfast was so so. All and all it was great and will stay there again if ever in Buffalo again
10
Jack
Jul 20, 2025
·
Stayed 3 nights
Booked a suite for my parents here. They really enjoyed their stay.
Booked a suite for my parents here. They really enjoyed their stay.
10
Akua Oparebea
Aug 22, 2024
·
Stayed 9 nights
Clean, modern property. My room had large windows and was bright. Loved the bathroom as it was big and the shower was large and comfortable with hot water. Large comfortable bed. The bathroom needs more hooks for hanging though. There is also no safe in the room. Kitchen was very well equipped. The whole one-bedroom apartment was fitted out like a real home. Loved it. Used the laundry twice. Very clean room, easy to use machines and free detergent! A Walgreens is conveniently located next to the hotel Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.
Clean, modern property. My room had large windows and was bright. Loved the bathroom as it was big and the shower was large and comfortable with hot water. Large comfortable bed. The bathroom needs more hooks for hanging though. There is also no safe in the room. Kitchen was very well equipped. The whole one-bedroom apartment was fitted out like a real home. Loved it. Used the laundry twice. Very clean room, easy to use machines and free detergent! A Walgreens is conveniently located next to the hotel Unfortunately, there was no one to help us carry our bags. They don't have a concierge or bellhop.
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as friendly, helpful, and accommodating, with easy check-in and responsive staff. A minority reported lapses such as curt front-desk interactions, delays addressing issues, rooms not ready at check-in, or unhelpful management.
Related guest reviews
10
Kathleen T
Jul 16, 2025
·
Stayed 4 nights
Friendly, helpful , quick check in
Friendly, helpful , quick check in
2
Mackenzie
Mar 31, 2024
·
Stayed 1 night
Terrible check in service
Terrible check in service
8
Milly
Mar 29, 2023
·
Stayed 1 night
Staff was extremely helpful and polite.
Staff was extremely helpful and polite.
8
Krysteli
Aug 20, 2023
·
Stayed 1 night
Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.
Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.
10
Elizabeth
Jul 2, 2023
·
Stayed 1 night
Easy check in, friendly staff, all the amenities we were looking for, convenient location to local restaurants & a 24 hour walgreeens next door for those last minute needs. Clean & comfortable rooms. We enjoyed our stay!!
Easy check in, friendly staff, all the amenities we were looking for, convenient location to local restaurants & a 24 hour walgreeens next door for those last minute needs. Clean & comfortable rooms. We enjoyed our stay!!
2
Antione
Jun 22, 2024
·
This place waa horrible our room had smoke alarm issues they woke us up every morning calling or knocking on the door to work on it.I had no tv in the bedroom for 3 days nobody would come fix it we left two days early and drove for 12 hrs just to leave this place the manager hid in the back and would've talk to us.Travelocity was calling to talk to him about what was going on he wouldn't answer the phone or come out to talk to us i just expected more from them i will NEVER GO BACK
This place waa horrible our room had smoke alarm issues they woke us up every morning calling or knocking on the door to work on it.I had no tv in the bedroom for 3 days nobody would come fix it we left two days early and drove for 12 hrs just to leave this place the manager hid in the back and would've talk to us.Travelocity was calling to talk to him about what was going on he wouldn't answer the phone or come out to talk to us i just expected more from them i will NEVER GO BACK
10
Shawn
Jul 28, 2025
·
Stayed 4 nights
From the time of arrival until I was signed out of the hotel, the staff were amazing and very accommodating. I've been in many five-star hotels that do not compare to how to get the service was here. You definitely cannot go wrong on staying here.
From the time of arrival until I was signed out of the hotel, the staff were amazing and very accommodating. I've been in many five-star hotels that do not compare to how to get the service was here. You definitely cannot go wrong on staying here.
10
Ann
Mar 13, 2023
·
Stayed 1 night
Check in was easy and front desk clerk was so nice and accommodating. Although our rooms were not ready (and we had 5 rooms) they were able to get two ready for early checkin so we could drop off our stuff and head out to the game. Loved the room layout, so roomy and comfortable. I wish we stayed longer than one night. If I go back to Buffalo I will.
Check in was easy and front desk clerk was so nice and accommodating. Although our rooms were not ready (and we had 5 rooms) they were able to get two ready for early checkin so we could drop off our stuff and head out to the game. Loved the room layout, so roomy and comfortable. I wish we stayed longer than one night. If I go back to Buffalo I will.
10
Valarie
Jul 30, 2025
·
Stayed 5 nights
Staff very friendly and always there when needed.
Staff very friendly and always there when needed.
8
America Y Rodriguez
Jul 7, 2025
·
Stayed 6 nights
We loved the room, we liked the pool(we expected a jacuzzi though). Unfortunately the lady at the front desk was not very nice.
We loved the room, we liked the pool(we expected a jacuzzi though). Unfortunately the lady at the front desk was not very nice.
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AI-generated summary based on recent guest reviews
Location
Convenient for downtown, restaurants in Allentown, and attractions like the waterfront and zoo; Walgreens and Starbucks are adjacent. Several guests, however, felt the immediate area was unsafe at night due to panhandling.
Related guest reviews
10
Pavel
Jan 11, 2025
·
Stayed 7 nights
This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).
This hotel was on sale and so we could afford it. In this case, you get what you paid for. The room was modern, bright, unusually spacious and conveniently organised appointed. Kitchen was great. Parking was plentiful and free. Location was in downtown and felt safe. There are decent places to eat nearby and the location is convenent if you like to visit galleries and museums (as we did).
10
Terry
Jul 3, 2024
·
Stayed 2 nights
I like how close it was to the cancer center. And 5he staff was helpful.
I like how close it was to the cancer center. And 5he staff was helpful.
8
Corrine
Aug 13, 2023
·
Stayed 3 nights
We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !
We booked a room with two beds and a sofa bed which was amazing for my two kids that didn’t want to share a bed! There was plenty of space. Drive was 10-12 mins to the buffalo zoo and same to the canal waterfront. There are plenty of unique restaurants within walking distance in Allentown. Also free parking and a Walgreens right beside the hotel was perfect! One of the features when we booked was the kitchen and the Starbucks. But honestly the breakfast was great and the coffee served I think was Starbucks! Even had oat milk and lots of healthier options. We were missing some items in our room like hand soap and towels but the staff was quick respond right after we checked in. Gym had all the necessities- but we didn’t get to testing the pool. We will stay here again !
6
Cynthia
Jul 31, 2023
·
Stayed 1 night
Traveled with my two daughters and two grandchildren for a one night stay on a Saturday night. Good location walking distance to many restaurants, Tim Horton and Walgreens right next door . That being said my daughter and granddaughter were approached by an older male asking them for money and then proceeded to follow them. When they got to the Residence inn lot another man approached them, clearly strung out, again asking for money. My other daughter was next to her suv at this point and the man went over to her asking her too and scoping out her car. We felt very unsafe on the grounds near the hotel. Allen Street, however, had lots of people and was not threatening. We paid almost $400 for our suite; for that price there should be security in there outdoor parking lot! When my daughter went to front desk to alert them, the girl didn’t even look up from her desk to acknowledge her and just responded “ yea, we know; it’s the city”. Next morning our brand new car’s mirror had been hit and scratched up in same parking lot . Room was big and kitchenette was great but I would not return.
Traveled with my two daughters and two grandchildren for a one night stay on a Saturday night. Good location walking distance to many restaurants, Tim Horton and Walgreens right next door . That being said my daughter and granddaughter were approached by an older male asking them for money and then proceeded to follow them. When they got to the Residence inn lot another man approached them, clearly strung out, again asking for money. My other daughter was next to her suv at this point and the man went over to her asking her too and scoping out her car. We felt very unsafe on the grounds near the hotel. Allen Street, however, had lots of people and was not threatening. We paid almost $400 for our suite; for that price there should be security in there outdoor parking lot! When my daughter went to front desk to alert them, the girl didn’t even look up from her desk to acknowledge her and just responded “ yea, we know; it’s the city”. Next morning our brand new car’s mirror had been hit and scratched up in same parking lot . Room was big and kitchenette was great but I would not return.
10
Lisa
Jul 7, 2025
·
Stayed 6 nights
Nice and friendly staff. The property location is only 10 minutes by car to the waterfront area.
Nice and friendly staff. The property location is only 10 minutes by car to the waterfront area.
10
Stacy
Jun 15, 2025
·
Stayed 3 nights
We were in town for the marathon event and motel was right on the course which was awesome Staff were super helpful orienting us as we had not been to Buffalo before
We were in town for the marathon event and motel was right on the course which was awesome Staff were super helpful orienting us as we had not been to Buffalo before
8
Krysteli
Aug 20, 2023
·
Stayed 1 night
Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.
Love the location of this property - lots of great restaurants around the area. Complimentary Breakfast was amazing. Large and spacious rooms - very clean. Comfy beds. My only complaint was that the rooms weren’t ready for check in promptly. Had to wait an hour after the hotels check in time to be able to get access to our room.
10
Renona
Oct 26, 2025
·
Stayed 2 nights
food was good, parking excellent especially downtown Buffalo and nk extra fee for larking even better.
food was good, parking excellent especially downtown Buffalo and nk extra fee for larking even better.
10
Frashta
Oct 19, 2024
·
Stayed 1 night
You can’t walk in the evening it is not safe lite of homeless people around
You can’t walk in the evening it is not safe lite of homeless people around
10
John
Dec 13, 2025
·
Stayed 2 nights
The hotel was located in a convenient area. The staff was friendly. The facilities were updated and clean.the room was quiet and clean.
The hotel was located in a convenient area. The staff was friendly. The facilities were updated and clean.the room was quiet and clean.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is widely appreciated for quality, variety, and a waffle station, and Starbucks on-site is a plus. Some guests found it inconsistent—items ran out or were just okay, vegetarian options were limited, and on-site restaurant/bar or room service was unavailable on some days.
Related guest reviews
10
Bernadette
Jul 11, 2024
·
Stayed 3 nights
We enjoyed our stay. Our room was very clean, updated and the beds were comfortable. The common areas were also nice done and well kept. Kids loved the pool and I loved the convenience of it. There’s a little courtyard with a fire pit and two grills. Guests and staff were all very professional and friendly. There’s a neighboring Walgreens that came in handy. Big convenience having Starbucks on the property and complementary breakfast with a waffle station.
We enjoyed our stay. Our room was very clean, updated and the beds were comfortable. The common areas were also nice done and well kept. Kids loved the pool and I loved the convenience of it. There’s a little courtyard with a fire pit and two grills. Guests and staff were all very professional and friendly. There’s a neighboring Walgreens that came in handy. Big convenience having Starbucks on the property and complementary breakfast with a waffle station.
10
Crystal
Apr 6, 2024
·
Stayed 2 nights
Friendly staff, clean room, great breakfast and the Starbucks next door was a great bonus!!
Friendly staff, clean room, great breakfast and the Starbucks next door was a great bonus!!
4
Richard
Sep 10, 2023
·
Stayed 1 night
Breakfast was a bad joke. Food was mostly gone an hour before end time. For seven floors of 37 rooms each there were two small luggage carts. And this is the only place I ever stayed, Marriot or other, that you couldn't use the elevator without your key card. Try holding a card against the scanner, pressing a floor number, and holding anything (luggage since there were virtually no luggage carts) at once. This requires 3 hands.
Breakfast was a bad joke. Food was mostly gone an hour before end time. For seven floors of 37 rooms each there were two small luggage carts. And this is the only place I ever stayed, Marriot or other, that you couldn't use the elevator without your key card. Try holding a card against the scanner, pressing a floor number, and holding anything (luggage since there were virtually no luggage carts) at once. This requires 3 hands.
6
Marybeth
Oct 14, 2024
·
Stayed 1 night
No bar or restaurant on Sunday & Monday 😪 it may have said it on the description but I didn’t read it. The pool was cold and the children next door yelled and hollered until after midnight!
No bar or restaurant on Sunday & Monday 😪 it may have said it on the description but I didn’t read it. The pool was cold and the children next door yelled and hollered until after midnight!
10
margaret
Dec 11, 2024
·
Stayed 7 nights
This hotel is a good choice for any stay but particularly well suited for an extended stay. The spacious room and kitchenette made it very comfortable for our week long stay. The price is very reasonable especially given the free self park available on site. The staff were very helpful. My only negative was that they do not provide complimentary coffee or tea beyond the breakfast which ended pretty early(9:30 am) on weekdays.
This hotel is a good choice for any stay but particularly well suited for an extended stay. The spacious room and kitchenette made it very comfortable for our week long stay. The price is very reasonable especially given the free self park available on site. The staff were very helpful. My only negative was that they do not provide complimentary coffee or tea beyond the breakfast which ended pretty early(9:30 am) on weekdays.
10
Roberta
Jun 24, 2025
·
Stayed 4 nights
This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.
This is probably one of the best hotels I have stayed at in Buffalo. The cleanliness, the breakfast, the room suite which I had a refrigerator, full size dishwasher wonderful plates and wonderful knives. Never before have I been in a suite with like home amenities. I forgot to mention the electronic blinds which were very cool.
10
Katherine
Jun 22, 2025
·
Stayed 4 nights
2 negatives: random $90 charge I got. I got a receipt for our pet stating which is fine but it says $85 on the receipt and not $90. Also need more price transparency. Had to pay another $80 on top for each day just in case I use their snack bar? That’s very unnecessary OVERALL I would still recommend. Made my family feel extremely safe. Breakfast was great for when you needed it. Pool was clean. Staff was nice
2 negatives: random $90 charge I got. I got a receipt for our pet stating which is fine but it says $85 on the receipt and not $90. Also need more price transparency. Had to pay another $80 on top for each day just in case I use their snack bar? That’s very unnecessary OVERALL I would still recommend. Made my family feel extremely safe. Breakfast was great for when you needed it. Pool was clean. Staff was nice
10
Tammy
Apr 20, 2025
·
Stayed 5 nights
Hotel was nice and well kept. Room spacious and clean. Our furnace didn’t work thru the first night but since we artived at 2 am we didn’t notice, first thing in the morning they fix it. Breakfast was so so. All and all it was great and will stay there again if ever in Buffalo again
Hotel was nice and well kept. Room spacious and clean. Our furnace didn’t work thru the first night but since we artived at 2 am we didn’t notice, first thing in the morning they fix it. Breakfast was so so. All and all it was great and will stay there again if ever in Buffalo again
6
Jessica
Jul 26, 2023
·
Stayed 4 nights
Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.
Great location, parking and lovely staff. Lacked overall cleanliness, room had an extreme pet urine order and kitchen within suite was not stocked for use. Overall, I do not feel the price paid for a 4 night stay equaled the quality received. Grab and go breakfast sandwiches had not been properly heated and were cold in the center each day.
10
Joseph
Sep 4, 2024
·
Stayed 1 night
The recent renovations are beautiful. The room and beds were very comfortable. Breakfast was very good! We enjoyed our stay.
The recent renovations are beautiful. The room and beds were very comfortable. Breakfast was very good! We enjoyed our stay.
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AI-generated summary based on recent guest reviews
10
Ethel
2 weeks ago
·
Stayed 4 nights
Clean room. Breakfast good.
Clean room. Breakfast good.
10
David
4 weeks ago
·
Stayed 6 nights
Friendly staff, excellent breakfast buffet, convenient location. I would definitely stay here again.
Friendly staff, excellent breakfast buffet, convenient location. I would definitely stay here again.
10
Valerie
Aug 12, 2026
·
Stayed 7 nights
The value this hotel gives for the cost is wonderful. I loved the spaciousness of the room. The staff was friendly and accessible. My only suggestion would be better cereal choices at breakfast and to upgrade the pork sausage option. Some days breakfast, although good, was easy to skip. And the staff making the bed, could use a lesson in bed-making! Room was very clean. Great place to stay and I will return. It was a wonderful experience.
The value this hotel gives for the cost is wonderful. I loved the spaciousness of the room. The staff was friendly and accessible. My only suggestion would be better cereal choices at breakfast and to upgrade the pork sausage option. Some days breakfast, although good, was easy to skip. And the staff making the bed, could use a lesson in bed-making! Room was very clean. Great place to stay and I will return. It was a wonderful experience.
10
Shakelah
Aug 10, 2026
·
Stayed 1 night
Great stay nice facility very clean , staff was very nice and helpful
Great stay nice facility very clean , staff was very nice and helpful
10
Jane E
Jul 15, 2026
·
Stayed 5 nights
Everything met expectations. Clean comfortable suite with a modern feel. Plenty of space. Nice pool, patio area . Good gym area, nice lobby area. Breakfast was good. Appreciated the free parking. Staff was very good. Would definitely stay again.
Everything met expectations. Clean comfortable suite with a modern feel. Plenty of space. Nice pool, patio area . Good gym area, nice lobby area. Breakfast was good. Appreciated the free parking. Staff was very good. Would definitely stay again.
FAQs about Residence Inn by Marriott Buffalo Downtown
Is parking available at the property?
Yes, free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 75 per accommodation, which varies based on the length of stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility may need to be confirmed directly with the property.
What is the location of the property in relation to key landmarks?
The hotel is located in Downtown Buffalo, within a 5-minute drive of Kleinhans Music Hall and Shea's Performing Arts Center. It is approximately 1.9 miles from Buffalo and Erie County Naval and Military Park and 2.1 miles from Pierce - Arrow Museum.
Does the property have a swimming pool?
Yes, there is an indoor pool available for guests. The operational hours and seasonal availability may vary.
What are the policies for guests staying with children?
Children are allowed at the property, and kids can stay for free up to a certain age, which is not specified.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs and any associated costs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-25: 368.71112978027344USD
- 2026-10-26: NO DATA
- 2026-10-27: 690.9494657607422USD
- 2026-10-28: 587.1264758701172USD
- 2026-10-29: 375.2341958862305USD
- 2026-10-30: 545.7173381513672USD
- 2026-10-31: 693.437100375USD
- 2026-11-01: 703.8961199736328USD
- 2026-11-02: 470.64896708789064USD
- 2026-11-03: 514.8744344472657USD
- 2026-11-04: 738.7395043652344USD
- 2026-11-05: 828.1034047529297USD
- 2026-11-06: 604.6939618710937USD
- 2026-11-07: 524.791425609375USD
- 2026-11-08: 276.7885464001465USD
- 2026-11-09: 460.71896779101564USD
- 2026-11-10: 440.46499387353515USD
- 2026-11-11: 375.97969893603516USD
- 2026-11-12: 495.04052058691406USD
- 2026-11-13: 296.8862001928711USD
- 2026-11-14: 297.06732135351564USD
- 2026-11-15: 276.7885464001465USD
- 2026-11-16: 325.91190170214844USD
- 2026-11-17: 480.57787096289064USD
- 2026-11-18: 450.39625975195315USD
- 2026-11-19: 276.7885464001465USD
- 2026-11-20: 326.3805368730469USD
- 2026-11-21: 644.8039292460937USD
- 2026-11-22: 247.2395413220215USD
- 2026-11-23: 276.7885464001465USD
- 2026-11-24: 277.0278618479004USD
- 2026-11-25: 495.04052058691406USD
- 2026-11-26: NO DATA
- 2026-11-27: 326.3805368730469USD
- 2026-11-28: 326.852150222168USD
- 2026-11-29: 277.19409211743164USD
- 2026-11-30: 277.0278618479004USD
- 2026-12-01: 277.0278618479004USD
- 2026-12-02: 277.19409211743164USD
- 2026-12-03: 276.7885464001465USD
- 2026-12-04: 326.3805368730469USD
- 2026-12-05: 326.3805368730469USD
- 2026-12-06: 276.7885464001465USD
- 2026-12-07: 276.7885464001465USD
- 2026-12-08: 276.7885464001465USD
- 2026-12-09: 276.7885464001465USD
- 2026-12-10: 276.7885464001465USD
- 2026-12-11: 326.3805368730469USD
- 2026-12-12: 326.3805368730469USD
- 2026-12-13: 276.7885464001465USD
- 2026-12-14: 276.7885464001465USD
- 2026-12-15: 277.0278618479004USD
- 2026-12-16: 277.0278618479004USD
- 2026-12-17: 276.7885464001465USD
- 2026-12-18: 525.5745153222656USD
- 2026-12-19: NO DATA
- 2026-12-20: 277.19409211743164USD
- 2026-12-21: 276.7885464001465USD
- 2026-12-22: 277.19409211743164USD
- 2026-12-23: 276.7885464001465USD
- 2026-12-24: 278.96619373974613USD
- 2026-12-25: 328.704337453125USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Self parking fee: USD 15 per day
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Dry Cleaning
Services
Business Center
Dry Cleaning
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Fitness Center (nearby)
General
Restaurant
Non-Smoking Rooms
Allergy-Free Room Available
Wheelchair Accessible (Limited)