Name: Comfort Inn & Suites Buffalo Airport
Address: 4345 Genesee Street, Buffalo, New York, United States of America, Buffalo, New York, US
Price range: $79–$326 per night
Rating: 7.93

What guests think

At Comfort Inn & Suites Buffalo Airport, most guests value the across-the-street airport location and frequent shuttle, while overall experiences vary widely across stays, resulting in a generally functional yet uneven impression.

Guests often find the beds comfortable and many report quiet nights, even with the runway nearby. Common downsides include inconsistent housekeeping and bathroom cleanliness, dated fixtures with noisy A/C or thin walls, and occasional issues like weak water pressure or hot water outages. Breakfast feedback ranges from plentiful and tasty to crowded or limited, and the pool and gym receive mixed remarks. Expect a convenient, budget-friendly airport stopover rather than a polished stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

24/7 airport shuttle is reliable and fast; park-and-fly with gated/paid parking is noted. Pool and small gym are available, but feedback varies—some found them clean, others reported cold water, maintenance, or crowding.

Related guest reviews

10

Tonya

Aug 2, 2025

·

Stayed 1 night

We stay here each time we have an early flight. Very close to the airport and has park-fly option. Always clean and comfortable. The attached restaurant is convenient for a late night bite.

10

Darren

Nov 10, 2024

·

Stayed 1 night

Pool and Fitness Room was very nice and clean.Breakfast buffet was great and cleanliness of room was very good.....friendly staff !!! Always stay here on our trip to Buffalo NY.

8

Christopher

Nov 24, 2025

·

Stayed 1 night

Clean room, friendly staff, cheaper parking, and a great shuttle service! Our fridge was broken which was disappointing but we were only there till 4 am so I did not bother asking to have it fixed. Overall we had a great stay!

6

Lestiyani

May 27, 2025

·

Stayed 1 night

There is no much restaurants nearby. The wall is thin, can hear people talking outside room at night. The pool and gyms are perfect.

8

Ashley

Mar 2, 2025

·

Stayed 2 nights

We had a quick weekend stay in Buffalo for a bowling tournament. The hotel itself is convienet for airport travelers as it sets directly across the street. The staff was friendly and we didn’t encounter any problems during our stay. There is free breakfast which a good variety of choices. The pool water was not as warm as I expected considering the weather outside was near the 20s but the pool room in itself was very warm. I would say the beds are pretty comfortable but the pillows not so much. Also the toliet/shower area is smaller than I would have liked, it’s just big enough for the shower and toliet, with not a lot is space to move around. Overall the hotel area was quiet even with the airport right across the street.

8

Soren

Sep 10, 2025

·

Stayed 1 night

Does what it is supposed to do. The shuttle worked great and it is a very short ride.

10

Brian

Jun 10, 2025

·

Stayed 1 night

Good location to airport with shuttle service. Safe and locked parking.

10

Suzanne

Oct 28, 2024

·

Stayed 2 nights

Convenient to airport. Good shuttle service. Breakfast so, so.

10

Stephanie

Jun 13, 2025

·

Stayed 1 night

We appreciated the timely shuttle to get us quickly to the airport

8

jamie

May 24, 2024

·

Stayed 1 night

The pool was very cold , no heater

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with repeated reports of dirty tubs, mold, hair, musty hallways or elevators, and missed housekeeping; others said their rooms were acceptably clean.

Related guest reviews

6

Cindy

Sep 28, 2025

·

Stayed 1 night

Main floor lobby had strong chlorine smell. Doors so thin can clearly hear conversations in hallway & adjoining room. Crumbs on floor, items fell behind storage left nehind & heat/air unit old & loud. Tub dated and mold on grout.

4

Alexandra

Oct 7, 2024

·

Stayed 2 nights

Our room looked like it was never cleaned. There was mold in the bathroom, counters were dirty (I cleaned with my own Lysol wipes), the coffee essentials were open and used etc. I would not recommend staying here. Disgusting

2

Carmen

Aug 29, 2025

·

Stayed 4 nights

We stay at the hotel for 4 days they never clean the room not even the garbage. Went to the front desk many times to let them know promised us room was gonna get clean never happened. Will not be staying at this hotel ever again

2

Shaun

Jan 11, 2025

·

Stayed 1 night

There was body hair in the bathroom and in the tiled entrance of the room. The bathroom was in bad condition. Towels had brown stains on them. The manual heater was very dirty and off the base; the area where the controls are was filthy. The one positive is that they had a 24 hour airport shuttle.

2

Timothy

Aug 18, 2025

·

Stayed 1 night

Dirty, noisy, vomits on floor, stains on walls, mold on walls, urine around the toilet below seating.

4

Rajesh

Aug 4, 2025

·

Stayed 1 night

The hallway was dirty and smelly. Bathroom has dirt masks all over the place

4

Jonathan

Jul 22, 2025

·

Stayed 3 nights

Room wasnt cleaned properly. Hair was on the bathroom floor and wall. Stains on one of the comforters Stayed for 3 days and room was never cleaned Asked for new towels, never received them. Had to go down at the end of the day abs get them myself Parking lot was too small Trash was left just sitting around on the floor and on top of vending machines Chairs in the breakfast area were dirty For all the issues i listed, my bill was STILL almost $800. Property is very over priced

6

Esther

Aug 12, 2025

·

Stayed 2 nights

Perfect location across from the airport with transportation to the airport. Decent price for comfortable beds. Tub was dirty and sink was so clogged with hair it wouldn’t drain.

6

Trisha

Mar 30, 2025

·

Stayed 2 nights

Staff and service from them were great. However the bathrooms in the rooms were not very clean. As well the elevators were a little gross. It would be great to see this place take a step on the right direction to have their cleanness match their front desk staff who were wonderful the whole weekend.

4

ANKUR

Aug 14, 2025

·

Stayed 1 night

Staff at the property is helpful Bathrooms had mould in it. We had some issue with the bathroom , we were told no staff at nught to fix it

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Rooms

Rooms feel dated with small bathrooms, noisy or inefficient A/C, thin walls, and occasional water-pressure or hot-water problems; Wi-Fi reach can be weak. Beds are generally comfortable, and some guests found rooms spacious or quiet.

Related guest reviews

2

Savannah

Aug 13, 2025

·

Stayed 1 night

We had to pay a $150 deposit for a tiny room with a dirty bathroom and the WiFi didn’t really reach the 4th floor where we were staying. Do not recommend staying here.

6

Patricia

Sep 24, 2025

·

Stayed 1 night

Very old hotel needs some upgrades. It was conveniently located and the rooms were OK.

2

Jennifer

Mar 4, 2025

·

Stayed 2 nights

Didn't have hot water our entire stay. Apparently our room was the only w/ this problem. Saturday morning I was told its just the amount of people staying there. Sunday when we checked out, I reported it happened again and crying kids all night. I was given a $30 credit. The hotel is good for convenience and the breakfast but that's about it. The elevators always had garbage on their floor. And the pool was so over crowded constantly we gave up on trying. Maybe just an unlucky weekend but they definitely could've done more. Even offering to move us to a different room would've shown an effort.

8

Stephanie

Sep 15, 2024

·

Stayed 1 night

Great location and lots of parking. Bed was comfortable and the AC worked well. Wish we hadn’t been woken up at 6:30am by the loud squealing of the shower in the next room.

6

Mark

Oct 15, 2025

·

Stayed 1 night

Our first night, in room 421, was disappointing. Room was in bad need of a refresh. The scond night, in room 323, was better. Overall, this is an older hotel, sand a little tired.

6

KISHORE KUMAR

Sep 11, 2024

·

Stayed 2 nights

Room size is small and terrible A/C noise. No follow up call from the management for switching to a different room option.

8

William

Dec 28, 2024

·

Stayed 2 nights

For the most part our stay was ok. The rooms were clean. The elevators were filthy. The HVAC unit in room 220 has cold air blowing in from outside. Had to cover with a bath towel to keep the cold air out.

8

Ashley

Mar 2, 2025

·

Stayed 2 nights

We had a quick weekend stay in Buffalo for a bowling tournament. The hotel itself is convienet for airport travelers as it sets directly across the street. The staff was friendly and we didn’t encounter any problems during our stay. There is free breakfast which a good variety of choices. The pool water was not as warm as I expected considering the weather outside was near the 20s but the pool room in itself was very warm. I would say the beds are pretty comfortable but the pillows not so much. Also the toliet/shower area is smaller than I would have liked, it’s just big enough for the shower and toliet, with not a lot is space to move around. Overall the hotel area was quiet even with the airport right across the street.

8

John

Sep 19, 2024

·

Stayed 1 night

The shower water flow was poor. When I showered, every time someone on the floor flushed their toilet or turned on their shower the temperature changed and the flow decreased. The A/C unit is due for replacement.

8

Angeline

Sep 7, 2024

·

Stayed 1 night

Our room was beside the elevator and was noisy

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Service

Service is mixed—many praise friendly front desk staff and excellent shuttle drivers, while others experienced unwelcoming interactions, slow responses, or check-in issues when busy.

Related guest reviews

6

Randie

Sep 28, 2025

·

Stayed 3 nights

It started out that we got a call from the hotel. The toilet in the type of room we requested was overflowing so we received a 20% discount for that night and was put in another room which we stayed in for the remainder of our stay. The people at your front desk need a class on customer service. Answering questions with your head down and no smile doesn’t work for me. What was really aggravating, the next day a bunch of athletes showed up, practically taking over the entire hotel. When that many people show up, the hotel should have a private buffet breakfast for them. We went to get something to eat and it was impossible. These people were occupying every table, chair and couch in the lobby that was available. By the time they left, breakfast was over. Your staff needs to think or perhaps you should hire people that are more equipt. When I related this to your reception desk, I got a stare and no answer. We will not be staying at your hotel again.

10

Matthew

Oct 7, 2025

·

Stayed 1 night

Front staff were welcoming

10

PUZHEN

Aug 2, 2025

·

Stayed 1 night

I rarely leave reviews for hotels, as most luxury prices come with equally luxurious accommodations. However, this time was different—we booked this airport hotel last minute due to an unexpected flight cancellation. The price was low, so we didn’t expect much. But to our surprise, the hotel shuttle promptly picked us up, and the front desk staff checked us in efficiently and warmly. They even happily helped us reserve the shuttle to the nearby train station for the next morning. And breakfast was included in the room rate! All of this service was covered—what more could we ask for? We had assumed there would be aircraft noise given the location next to the airport, but to our amazement, it was completely quiet. That was such a wonderful surprise! Staying at this hotel truly soothed the stress and disappointment of our cancelled flight.

8

Richado

Nov 10, 2025

·

Stayed 3 nights

The front desk and shuttle staff. They were amazing helpful people.

2

Nalin

Jul 13, 2024

·

Stayed 2 nights

Poor customer service, im not recommended this place if i can give 0 star i would. Rude and unprofessional,unpleasant staff in this location

8

Christopher

Nov 24, 2025

·

Stayed 1 night

Clean room, friendly staff, cheaper parking, and a great shuttle service! Our fridge was broken which was disappointing but we were only there till 4 am so I did not bother asking to have it fixed. Overall we had a great stay!

10

Julie

May 27, 2024

·

Stayed 1 night

Great Service, Brianna at the front desk was very helpful, checked us in quickly and set up our 5am hotel shuttle to the airport. Thank you for your taking care of our stay.

10

beverly

Jun 15, 2025

·

Stayed 2 nights

Very helpful and friendly staff.

2

Justina

Nov 13, 2024

·

Stayed 2 nights

The GM was very disrespectful. The night staff was not helpful. Overall it was a bad experience

2

Lacey

Jun 20, 2025

·

Stayed 1 night

Unfortunately they didn’t have our room ready until almost 4pm we had a concert to go to and weren’t able to check in.

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Location

Across the street from the airport with easy highway access and nearby shopping; many note it is quiet despite the proximity. Walkable dining is limited mostly to coffee or fast food.

Related guest reviews

8

Punit

Nov 25, 2024

·

Stayed 1 night

It was an easy go. Property is nice and close to the airport

10

Tonya

Aug 2, 2025

·

Stayed 1 night

We stay here each time we have an early flight. Very close to the airport and has park-fly option. Always clean and comfortable. The attached restaurant is convenient for a late night bite.

8

Dominic

Jul 29, 2025

·

Stayed 3 nights

The hotel was decent and located conveniently close to the airport. We could LITERALLY walk across the street to catch our flight. But nothing special about the accommodations. Good value for what was paid.

8

Laura

Jun 26, 2024

·

Stayed 1 night

If you need to be close to the airport, this hotel is a good option. It’s nothing fancy, but it’s a good deal for the price and location. The 24 hour shuttle is great. They picked me up after 2am when my flight was delayed.

8

Ashley

Mar 2, 2025

·

Stayed 2 nights

We had a quick weekend stay in Buffalo for a bowling tournament. The hotel itself is convienet for airport travelers as it sets directly across the street. The staff was friendly and we didn’t encounter any problems during our stay. There is free breakfast which a good variety of choices. The pool water was not as warm as I expected considering the weather outside was near the 20s but the pool room in itself was very warm. I would say the beds are pretty comfortable but the pillows not so much. Also the toliet/shower area is smaller than I would have liked, it’s just big enough for the shower and toliet, with not a lot is space to move around. Overall the hotel area was quiet even with the airport right across the street.

8

JC

Jan 19, 2025

·

Stayed 2 nights

Perfect location if you’re flying from the airport.

8

Raymond

Jul 24, 2024

·

Stayed 1 night

We stayed 1-night due to a flight cancelation and the global I-T outage. Appears to be an older property but recently upgraded. The airport is across the highway and a shuttle is always available. There is no restaurant on-site, although one appears to be under construction. There's a Tim Horton's next-door, and a McDonalds within walking distance. The included breakfast was good but there was no oatmeal offered. Our room on the 5th floor was clean, average size (bathroom way too small - typical in this style of hotel) but the bed was comfortable. Vending machine prices were high but less expensive than the airport. The shuttle drivers were great and front-desk staff friendly. My only gripe was when booking a room through Expedia, the price of the room suddenly jumped from $170 a night (to $215) but that was still below what most other nearby places were charging. There were less expensive hotels but they were further away, didn't have a shuttle, or didn't include breakfast.

10

Jacklyn

Jul 22, 2025

·

Stayed 5 nights

Close to airport

10

Lucille

Jul 29, 2025

·

Stayed 2 nights

It was a perfect for our 2 day weekend travel. The location was convenient for all our shopping needs.

10

Brian

Jun 10, 2025

·

Stayed 1 night

Good location to airport with shuttle service. Safe and locked parking.

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Dining

Free breakfast is often appreciated for value and variety, but some mornings are crowded with limited items or quality inconsistencies. On-site restaurant availability is not consistent in the reviews.

Related guest reviews

4

Tracy

Oct 27, 2024

·

Stayed 1 night

Staff is not friendly, not greeting customers, Breakfast is not enough foods, no hot water.

10

Leslie

Nov 20, 2024

·

Stayed 1 night

The pick up from the airport was quick and seemless even though it was midnight. The hotel breakfast was probably one of the best for a continental breakfast

8

Elizabeth

Jul 29, 2025

·

Stayed 4 nights

I stayed here for 4 nights. Overall, it was a good experience. The check in/out process was easy and quick. This is a well-lit property located in a safe area of town, just off a major highway, across the street from the airport. Staff were professional but not very friendly or helpful. The room was exactly as pictured, except it did show signs of wear and tear. It was not as glossy as the pictures. The tub in room 408 was dirty with a black ring that looked like it hadn’t been cleaned and someone else’s filth was left there. This was the case even when I asked for it to be cleaned. It was cleaned again but looked the same. The room was clean, neat and all appliances were in working order. Housekeeping was upon request but no one cleaned when requested, just replaced the towels. The bed was comfortable and I slept well. I loved the amenities and the free parking. There was also complementary breakfast with good hot and cold options. Breakfast was delicious, the best of any place that I have stayed. I would definitely stay here again. I think I it is a great choice at an affordable price.

8

charles

Jul 7, 2024

·

Stayed 2 nights

I chose this property for its full breakfast. Unfortunately, the breakfast room / bar cannot handle a full house (sold out facility), which was the case on Friday, July 5, 2024. Also, the scrambled eggs were much too salty, and the orange juice was watery on Saturday, July 6, 2024. On the plus side, there was a variety of simple breads and bagels, with butter, jelly, cream cheese, etc., and there were delicious fresh oranges every morning.

10

Prashant

Sep 2, 2024

·

Stayed 2 nights

Breakfast dont have any options

8

Sarah

Aug 10, 2025

·

Stayed 2 nights

Rooms were clean and breakfast had lots of options.

2

Joyce

Aug 15, 2024

·

Stayed 1 night

Very subpar, it's like a motel. There was no staff at front desk when I wanted to check out. Breakfast sucked.

10

Luke

Jan 14, 2025

·

Stayed 2 nights

This was a great stay. We were there two nights for a Buffalo Bills game and can’t say we had any complaints. The free breakfast was plentiful, the room was a good size, and the staff were very friendly. There was some loud kids there for a hockey tournament, but they weren’t loud in an unreasonable way for children (or at an unreasonable time) and had very polite parents. Nice to know things haven’t changed as I was that hockey kid once. Anyways, I would definitely stay again. Especially for the price.

8

Elizabeth

Mar 3, 2025

·

Stayed 2 nights

Very nice breakfast in the morning. Was well stocked with new items

8

Felipe

Jun 18, 2025

·

Stayed 2 nights

Great location close to the airport with a shuttle available. Very good breakfast. Didn't like the condition of the bathtub.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$87
March	$104
April	$98
May	$121
June	$127
July	$142
August	$139
September	$146
October	$133
November	$116
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $89	10 $96	11 $188	12 $188
13 $90	14 $97	15 $90	16 $127	17 $326	18 $193	19 $193
20 $88	21 $90	22 $90	23 $90	24 $121	25 $204	26 $190
27 $121	28 $90	29 $85	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $111	2 $122	3 $170
4 $136	5 $106	6 $115	7 $117	8 $130	9 $161	10 $172
11 $113	12 $103	13 $100	14 $96	15 $109	16 $146	17 $107
18 $111	19 $100	20 $96	21 $96	22 $125	23 $153	24 $167
25 $111	26 $101	27 $102	28 $104	29 $123	30 $150	31 $191

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Monthly average prices

About this property

Location

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What guests think

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