Name: Best Western Edinburgh/Columbus
Address: 11780 North Highway 31, Columbus, Indiana, United States of America, Columbus, Indiana, US
Price range: $73–$171 per night
Rating: 8.18

What guests think

At Best Western Edinburgh/Columbus, travelers frequently praise clean rooms, friendly staff, convenient highway-and-outlet-mall location, pet-friendly policies, and a generally good free breakfast, while noting the older property shows wear, lacks an elevator, and has occasional maintenance or housekeeping lapses.

Some guests report noise from hallways, nearby ice machines, or upstairs foot traffic, and several found beds hard or uncomfortable. Comments about musty odors or humidity appear in pockets, while others note certain rooms feel newly updated. Families like the indoor pool, but it can be cold or messy during busy events. Overall, expect a straightforward, good-value stopover with clear strengths and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is popular with families, though it can be cold or messy during busy periods. A recurring drawback is the lack of an elevator; one guest also noted a minimal fitness room.

Related guest reviews

8

Amber

Jun 1, 2025

·

Stayed 1 night

It is a great location, and the property and breakfast were great. The only negative is they are two stories and do not have an elevator. However, there are not a lot of stairs. I will stay here again.

10

Tiffany

Oct 6, 2024

·

Stayed 2 nights

Conveniently located close to the venue. Pool was adequate. Breakfast was pretty standard. Was not disappointed by our stay. Would stay again if we were in the area.

10

Cheryl

Jun 25, 2023

·

Stayed 2 nights

Loved the big pool! After all the baseball games, it was full of kids every evening. They were having a blast! A state baseball tournament was in town!

10

Anthony

Aug 15, 2025

·

Stayed 1 night

5 star. Front desk guy whose name I forgot was honest, helpful & amazing. He was super helpful with other patrons as well. Very affordable - clean, safe, convenient & quiet. All kinds of customers staying there. Breakfast was varietal & clean area. Pool we didn’t use but it looked crystal clear & clean. Only negative is no elevator. But not something we fretted.

6

Linda

Jun 6, 2025

·

Stayed 1 night

Why don't you have an elevator making people walk up two flights of stairs with their luggage

6

Monica

Nov 20, 2023

·

Stayed 1 night

Jacuzzi tub showers should be ripped out. Nasty build up and felt unclean. No elevator to 2nd or 3rd floors...NONE. not out of service.

8

Andrew

Mar 10, 2025

·

Stayed 2 nights

Decent stay. Room was clean and inexpensive, hotel was in nice location. Breakfast was adequate. Pool area was messy with wet towels, etc. Lots of kids swimming due to wrestling tourney in town. Work out room should not be advertised. Staff was friendly. Would stay again.

8

Aimee Jean

Jun 27, 2025

·

Stayed 2 nights

The pool & breakfast.

8

Michael

May 7, 2023

·

Stayed 1 night

Very clean, staff was friendly. Check-in was quick and easy. Hotel does not have an elevator which makes staying on upper floors slightly difficult if you have alot of luggage or large cooler.

8

Tracy

Oct 5, 2024

·

Stayed 1 night

Inside the rooms have been recently renovated. Very nice. The hall ceiling tiles need replaced. Could be next on the list! Then the outside could use updating and some grounds keep. It’s just a little “concrete” feeling. The establishment was older but clean and kept. Nice shower and tub. I even used the indoor pool. No strange smells or noise. All in all a good stay!

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Cleanliness

Cleanliness feedback is mixed: many guests highlight very clean rooms and common areas, while others report issues such as odors, dampness or mold, missed housekeeping, and occasional bathroom or linen problems.

Related guest reviews

6

Mindi

Jul 24, 2024

·

Stayed 2 nights

Hotel is older but clean. Front desk staff was nice and helpful. Breakfast was hot and made on time. Few things…The hallway has a strange smell and the dinning room is way too small. Plus, the cleaning staff entered my friends room without announcing and after complaining was told it was the third complaint that day.

2

Carrie

Aug 2, 2025

·

Stayed 1 night

This property is in need of cosmetic updates. The bathroom's drywall was cracking, the grout on the outside of the tub was unattractive and dirty. The bed had hairs in it that did not belong to guests in our party. The TV was very hard to see because of the screen being distorted. I feel as though the pictures in the listing were not accurately representative of the property. I was very disappointed and would like reimbursement for this booking.

10

Anthony

Jul 27, 2025

·

Stayed 1 night

Clean

2

Chanta

Jun 29, 2023

·

Stayed 1 night

One of the pillowcases had blood on it

4

Gabby

Jun 18, 2025

·

Stayed 1 night

Our room had some flying bugs and con webs . Staff was nice

8

Chrystal

Aug 10, 2024

·

Stayed 1 night

Nice clean rooms

10

ARLENE

Aug 26, 2025

·

Stayed 1 night

The cleanest, up to date, convenient hotel. Employees are friendly and the price totally is the greatest value and fits my budget.

8

Janet

Jun 9, 2025

·

Stayed 1 night

Great for a quick overnight, on the road stay. Very clean facility and rooms and super hospitable staff. Good price, too!

6

Lindsey

Aug 9, 2024

·

Stayed 1 night

The room was damp. The sheets were wet to the touch and there was mold on the back of the chair. It smelled terrible too. The pool was cold too. They did give us a different room and it was better but it still didn’t smell great.

4

Vanessa

Oct 26, 2025

·

Stayed 1 night

When I booked online and paid in full it said “amount due at check in, zero”. When we arrived we were charged a $100 deposit, that “should” be refunded in 10 days. The bathroom could’ve been cleaner, and there were dirty towels under the bathroom sink. The pillows were flat and uncomfortable, the bed was terrible. It was hard and we both woke up multiple times during the night and in the morning in terrible pain. People in the hallway were extremely loud until late at night. We could hear yelling and cussing, kids running at all hours.

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AI-generated summary based on recent guest reviews

Rooms

Rooms vary from updated and spacious to dated, with several reports of hard beds, noise from hallways or ice machines, and occasional issues like nonworking TVs, hot or humid rooms, or musty odors. Some suites feature jetted tubs.

Related guest reviews

10

Lawrence

Sep 5, 2023

·

Stayed 2 nights

I loved staying here. The room was very spacious.

10

Susan

Dec 14, 2025

·

Stayed 3 nights

Clean and spacious room but the bed was not comfortable. Room stayed hot even with the heat off.

8

Greg

Apr 10, 2024

·

Stayed 1 night

Super clean, which, besides safety is the main thing I want in a hotel! The only thing I’d say was less than satisfactory was the bed. I usually love hotel beds, but this one was super uncomfortable. I tossed and turned because it made my back hurt pretty bad. BUT, if you don’t mind taking some Advil for your back, everything else was wonderful! The coffee was GREAT!

8

Michelle

Jun 4, 2025

·

Stayed 2 nights

Assure remotes are working and also make sure room keys stay active while guest are there and jetted tub was the best

6

Lawrence

Oct 27, 2025

·

Stayed 2 nights

Hotel needs updating. Beds are hard, TV needs replaced. Doors are open and unlocked all night. Shower water pressure barely works.

2

Chelsea

Dec 13, 2025

·

Stayed 1 night

Tv wouldn’t work, front desk unable to fix, couldn’t move us to a different room either. We left and found somewhere else to stay.

8

ABBEY

Jun 6, 2025

·

Stayed 1 night

The bed is a little hard for me but a very clean room with extra space to move around in. I even have a big chair to sit in. It is right across from the outlet mall at edinburgh and plenty of restaurants if you want to just walk to them. Price is a plus. Even has a pool and breakfast.

10

Rebel

Jan 5, 2025

·

Stayed 1 night

Very friendly employees, comfortable room, decent breakfast, and great location with several restaurants within a 3 minute walk. My only complaint is the rooms must have very thin walls as the noise level was higher than other places I have stayed.

6

Lisa

Oct 6, 2025

·

Stayed 1 night

This review is for room 101, can’t speak for the rest of the property. 101 is a handicapped room and the first one in the hallway directly across from the ice machine and it is LOUD. From the constant sound of the ice machine, to people walking up and down the hall, to the tromping on the floor of the people above its one of the noisiest rooms I’ve stayed in. It’s a good thing we always travel with earplugs or sleep would have been impossible. The window looked right into the parking lot, so there was car noise too, not to mention every time we opened the curtain someone was standing right in front of the window, usually smoking. I’m not impaired, but to note that it was not a roll in shower and the sink might have been hard to reach if in a chair. The room was quiet dated and showed a lot of wear. Breakfast was ok, but I would rather have a choice of yogurt rather than the weird dispenser, and the hot options were mostly unappealing.

8

Tracy

Oct 5, 2024

·

Stayed 1 night

Inside the rooms have been recently renovated. Very nice. The hall ceiling tiles need replaced. Could be next on the list! Then the outside could use updating and some grounds keep. It’s just a little “concrete” feeling. The establishment was older but clean and kept. Nice shower and tub. I even used the indoor pool. No strange smells or noise. All in all a good stay!

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Service

Staff are frequently described as friendly and helpful at check-in and throughout stays, with several examples of accommodating requests. However, reports of long waits, absent or rude front desk staff, and housekeepers entering rooms without knocking indicate inconsistent service.

Related guest reviews

2

JENNIFER

Apr 13, 2025

·

Stayed 1 night

There was no room for us when we arrived, we were sent to a room that was already occupied. The only good thing was the young man behind the desk who took care of the problem that the staff person working to 11 pm left him.

10

Cathy

Jun 4, 2025

·

Stayed 1 night

Very nice, clean and front desk person(s) were extremely friendly and helpful.

2

Brandy

Nov 10, 2024

·

Stayed 1 night

I didn’t even stay here and the hotel still charged me. And yes of course I cancelled my reservation within the time frame they specified. I actually went in to talk to them in person since we stayed nearby and the guy at the desk was rude and didn’t at all try to help fix my problem.

10

Anthony

Aug 15, 2025

·

Stayed 1 night

5 star. Front desk guy whose name I forgot was honest, helpful & amazing. He was super helpful with other patrons as well. Very affordable - clean, safe, convenient & quiet. All kinds of customers staying there. Breakfast was varietal & clean area. Pool we didn’t use but it looked crystal clear & clean. Only negative is no elevator. But not something we fretted.

6

Mark

Sep 30, 2025

·

Stayed 3 nights

Our room was not cleaned after our first night there. Towels were left but we even asked the front desk staff and were told it would be taken care of. Also a few times when we went to the front desk there was no one there. One staff member followed us around which seemed odd.

10

Dominque

Jun 18, 2025

·

Stayed 1 night

We stay here every year for travel baseball for the state tournament! The staff is always amazing! We absolutely love this place!

2

Keith

Mar 13, 2023

·

There were noisy people. I complained to the hotel staff and they were unable to resolve the issue. I got no rest after a long day of traveling.

10

Allison

May 7, 2023

·

Stayed 1 night

The hotel was lovely and the service was impeccable. Our rooms were all upgraded at no extra cost. One of our guests was given a accessible room, which was perfect for her. Sheena, the general manager was amazing. Breakfast was delicious and the woman working breakfast was very nice and accommodating. I would highly recommend this BW.

8

Murat

May 17, 2024

·

Stayed 1 night

Only the check in process was long and tiring. 3 other customers in front of us.

4

Heather

Jul 22, 2024

·

Stayed 2 nights

Our stay was fine up until right before check out. The hotel is out dated. There is no elevator. None of which is a deal breaker for us; however, on the morning of checkout my husband and kids took some of our stuff down to the car while I finished cleaning and packing up. They shut and locked the door behind themselves and the male house keeper LET HIMSELF INTO MY ROOM without knocking or saying anything. It was NOT past check out time (it was 10:35 to be exact). He looked at me and said “oh, sorry” and walked back out. This is a HUGE issue for me. What if I or my children had still been getting dressed when this man let himself into our room?! We will NEVER stay here, nor recommend this hotel to anyone else EVER.

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Location

Conveniently located off I-65 by the outlet mall, restaurants, and fuel, making it practical for stopovers and visits to Columbus or Indianapolis.

Related guest reviews

10

Constance

Apr 8, 2024

·

Stayed 2 nights

Very convenient to shops and restaurants.

8

Andrew

Jul 22, 2025

·

Stayed 1 night

Decent little stop, but pretty basic. Location is good off the highway, but nothing to write home about.

8

Amber

Jun 1, 2025

·

Stayed 1 night

It is a great location, and the property and breakfast were great. The only negative is they are two stories and do not have an elevator. However, there are not a lot of stairs. I will stay here again.

10

mark

Jan 28, 2024

·

Stayed 1 night

Room was clean. Kind of hard to find off of main road

8

Michael

Jul 28, 2025

·

Stayed 1 night

Close to interstate

8

Tamela

Mar 5, 2024

·

Stayed 1 night

We did an overnight stay. The room was clean and the bed was comfortable. They are pet friendly and we travel with a little dog so that was important for us. The location is great because of the restaurants and gas station is right there within walking distance.

8

Cathy

Dec 18, 2023

·

Stayed 1 night

The staff is attentive and easily accessible. The lobby is clean, comfortable furniture and the included breakfast buffet had a number of choices for all tastes. The room is showing some signs of wear and age. However it was clean. The bedding was comfortable. Have stayed several times because they allow pets. Having said that, the hotel is extremely quiet. Rarely does “neighboring room noise” cause our dog to bark. Ample free self parking in a large lot.

6

William

Jul 23, 2025

·

Stayed 1 night

Overall the hotel is acceptable for a one night stay. Located across the street from an outlet mall.

10

Randon

Nov 18, 2024

·

Stayed 1 night

Nice staff and great location.

8

Gail

Jul 28, 2025

·

Stayed 2 nights

Enjoyed our room on the first floor, convenient!! Breakfast good! Close to where we visited family on Sweetwater Lake!!

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Dining

Breakfast draws frequent praise for being hot, early, and offering rotating options. Some guests encountered limited selection, empty items, or a crowded/short-staffed area.

Related guest reviews

8

Linda

Aug 25, 2025

·

Stayed 1 night

Very nice associates. Breakfast could use a little help. Overall good experience.

10

Laura

Jun 2, 2024

·

Stayed 3 nights

Loved that breakfast was available so early

10

Kal

Nov 17, 2025

·

Stayed 1 night

2025.Nov.15 Evening Check in staff was very friendly, toom clean, breakfast awesome. Will stay again

10

Joseph

Sep 7, 2025

·

Stayed 1 night

Very nice place to stay in the area for the price. Always enjoy a wonderful breakfast.

8

Shari

Jul 30, 2025

·

Stayed 2 nights

Food for breakfast was good. Bed comfort was good. Pool was nice.

4

Matthew

May 26, 2025

·

Stayed 2 nights

Outdated, no elevator, smelly, worn out beds, not comfortable at all. Breakfast was more of just a bagel bar. Would bit recommend staying here, go across the street to the hampton inn.

10

Anthony

Aug 15, 2025

·

Stayed 1 night

5 star. Front desk guy whose name I forgot was honest, helpful & amazing. He was super helpful with other patrons as well. Very affordable - clean, safe, convenient & quiet. All kinds of customers staying there. Breakfast was varietal & clean area. Pool we didn’t use but it looked crystal clear & clean. Only negative is no elevator. But not something we fretted.

8

Andrew

Mar 10, 2025

·

Stayed 2 nights

Decent stay. Room was clean and inexpensive, hotel was in nice location. Breakfast was adequate. Pool area was messy with wet towels, etc. Lots of kids swimming due to wrestling tourney in town. Work out room should not be advertised. Staff was friendly. Would stay again.

8

Stephanie

Mar 3, 2024

·

Stayed 1 night

Room was nice. Pool deck was painted and very slippery. Breakfast was picked over and very little was available. Syrup and waffle mix were empty and we had to ask to have them refill them. Overall, breakfast was tasty though.

10

Paul

Nov 6, 2025

·

Stayed 1 night

The room was clean and comfortable. Breakfast consisted of biscuits and gravy, scrambled eggs and sausage patty/links. Great overnight stay while passing through town.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$91
March	$100
April	$101
May	$128
June	$118
July	$118
August	$99
September	$91
October	$110
November	$92
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $94	15 $88	16 $88	17 $90	18 $156	19 $171
20 $82	21 $73	22 $83	23 $83	24 $82	25 $138	26 $122
27 $82	28 $73	29 $81	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2	3
4 $87	5 $85	6 $85	7 $86	8 $76	9 $163	10 $160
11 $105	12 $104	13 $105	14 $101	15 $119	16 $139	17 $165
18 $106	19 $105	20 $110	21 $112	22 $129	23 $165	24 $165
25 $104	26 $103	27 $103	28 $103	29 $120	30 $122	31 $126

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (1St Floor)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (1St Floor)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Edinburgh/Columbus

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Prices for upcoming dates