Name: Residence Inn Hartford Manchester
Address: 201 Hale Road, Manchester, Connecticut, United States of America, Manchester, Connecticut, US
Price range: $136–$422 per night
Rating: 8.35

What guests think

At Residence Inn Hartford Manchester, reviewers consistently highlight friendly staff, clean and spacious suite-style rooms with well-equipped kitchens, and a convenient, quiet location near highways, restaurants, and shopping, suiting families, business travelers, and longer stays.

Breakfast ranges from excellent to underwhelming, with occasional renovation-related limits and inconsistent dietary guidance. Facilities like the pool are appreciated, but some guests report parking fees or scarcity near the entrance, sporadic maintenance issues, and an isolated theft in the swimming area. A few reviews cite booking mix-ups, noise from neighboring rooms or doors, and odors in certain rooms or hallways, though many stays were trouble-free. Overall, expect comfortable space and kind service with some variability in amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool and a generally safe, quiet setting. However, parking may be charged or hard to find near the entrance, renovations have temporarily limited amenities, and there was one elevator outage and an isolated theft reported at the swimming area.

Related guest reviews

8

Bruce

May 14, 2025

·

Stayed 2 nights

The kitchenette suite was comfortable. (We didn’t use the appliances.) The bed was very soft. Effective blinds blocked the illumination from exterior lights. The front desk staff was very friendly. Parking near the entrance was a bit challenging during check-in hours. It took a bit of tinkering to set the climate controls the way we wanted them. Breakfast offerings were fine.

4

Robert

Oct 11, 2023

·

Stayed 6 nights

First of all I arrived slightly early 1:45. I was told I could not check in. They offered to call me when the room was ready. I left and I eventually came back around 5. I was able to check in but I never got a call. The TV had a channel listing card but no guide. No guide on the remote or on any given channel. I could choose a channel but had no idea what was on the channel. I called the desk but nobody was able to help. After checking out I received an email receipt. I was surprised to find out I had been charged $60 to park my car at their facility I was never told there was a daily parking fee!!!!! Maybe I should have ridden my bicycle there. I hate companies that try to nickel and dime you. I will never stay at another Marriott Residence Inn. No thanks.

4

Anabel

Aug 27, 2025

·

Stayed 1 night

It was okay. My bagpack was stolen from the swimming area.

2

Jessica

Sep 10, 2023

·

Stayed 2 nights

I travel to Hartford periodically for work and have stayed in many area hotels. This was the worst by far! The hotel room was dirty, the floor felt filthy, the bed was lumpy and the mattress on the sofa bed was unusable. My daughter had to put the mattress on the floor in order to be able to use it at all. The windows were covered with plastic and the shower drain did not drain properly. Even though the webpage states parking is free I was charged 10 dollars per day for parking and even though the room was supposed to have a queen bed it was definitely a full.

10

Emily

Jul 30, 2023

·

Stayed 6 nights

Nice big suite for family. Good breakfast & pool. Daily housekeeping was such a nice feature.

10

Keith

Aug 14, 2023

·

Stayed 3 nights

Large rooms, with full kitchens including full size refrigerator. Very clean room and facilities. Decent breakfast and pool and jacuzzi. All staff exceptionally pleasant. Also plenty of restaurants and shopping in short driving distance and easy access to route 84.

8

Suzanne

Oct 16, 2024

·

Stayed 7 nights

Quiet area and usually lots of parking. The only downside was renovations, prevented them serving a hot breakfast.

2

Yaritza

Aug 6, 2024

·

Stayed 1 night

The room had ac issues and elevator was down had to take 3 trips from car to 3rd floor with luggage's

10

Sharon

Apr 3, 2024

·

Stayed 3 nights

The service from the staff was impeccable. This location is currently under renovation - can't wait to see when its complete.

8

Jennifer

May 4, 2025

·

Stayed 1 night

Staff was friendly. Place was clean. Not happy that with prices of rooms that they charge you to park at the hotel! Room was booked for 4 people. Pull out couch had no sheets or pillows for children to sleep.

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Cleanliness

Housekeeping and cleanliness are generally praised, with many calling rooms and common areas very clean. A minority reported odors (including marijuana), an occasional dirty room, and inconsistent housekeeping frequency.

Related guest reviews

2

Jessica

Sep 10, 2023

·

Stayed 2 nights

I travel to Hartford periodically for work and have stayed in many area hotels. This was the worst by far! The hotel room was dirty, the floor felt filthy, the bed was lumpy and the mattress on the sofa bed was unusable. My daughter had to put the mattress on the floor in order to be able to use it at all. The windows were covered with plastic and the shower drain did not drain properly. Even though the webpage states parking is free I was charged 10 dollars per day for parking and even though the room was supposed to have a queen bed it was definitely a full.

10

Linda

Aug 5, 2024

·

Stayed 9 nights

Up to date furnishings, extremely clean, friendly staff and accommodating

10

Keith

Aug 14, 2023

·

Stayed 3 nights

Large rooms, with full kitchens including full size refrigerator. Very clean room and facilities. Decent breakfast and pool and jacuzzi. All staff exceptionally pleasant. Also plenty of restaurants and shopping in short driving distance and easy access to route 84.

8

Davine

Aug 18, 2024

·

Stayed 2 nights

I have stayed at this property a few times. The only complaint I ever have is the breakfast is horrible. But it’s free, so I just have coffee. This time however, our room reeked of marijuana. I asked a housekeeper if she had some air freshener. She said she was just in the room and didn’t notice. Also one day walking through the hallway, the marijuana smell was overwhelming. This unfortunately may be out of the control of the Hotel staff. Maybe. Otherwise the staff is friendly and helpful. The newly renovated rooms are very nice. The hotel is surrounded by anything you could possibly want or need. I would definitely stay here again. I would just bring my own air freshener.

10

Lazara

May 15, 2023

·

Stayed 2 nights

Overall a great stay. It was clean, quiet, and the staff was wonderful. Would stay again and recommend.

10

Felix

Nov 18, 2024

·

Stayed 1 night

Very clean and safe. Friendly workers. Had a great stay.

10

Donna

Jul 21, 2024

·

Stayed 9 nights

Great place to stay when you need a little more than just a room. Beds are very comfortable. Rooms are updated and clean. Refrigerator kept everything perfectly cold. Staff were gracious. Housekeeping was wonderful. What more could I say?

10

Christina

Oct 21, 2025

·

Stayed 3 nights

We had a great room. Everything was clean. The kitchen had everything we would need to have a meal.

10

Carl Henry

Mar 6, 2025

·

Stayed 1 night

The place was very clean and quiet. I loved it I will definitely stay there again.

4

Stephen

May 27, 2024

·

Stayed 1 night

Room smelled when checking in. Staff sprayed room but still smelled. Room thermostat did not allow for air movement Hot water in shower was scalding. Too hot to safely use

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Rooms

Suites are spacious and well equipped with kitchens, and many find the beds comfortable and furnishings updated. Some note noise from adjacent areas, soft or undersized beds, and occasional climate or bathroom hardware quirks.

Related guest reviews

8

Bruce

May 14, 2025

·

Stayed 2 nights

The kitchenette suite was comfortable. (We didn’t use the appliances.) The bed was very soft. Effective blinds blocked the illumination from exterior lights. The front desk staff was very friendly. Parking near the entrance was a bit challenging during check-in hours. It took a bit of tinkering to set the climate controls the way we wanted them. Breakfast offerings were fine.

10

Carly

Dec 18, 2023

·

Stayed 1 night

Much bigger room than anticipated, overall very nice for the price.

8

Sheena

Aug 24, 2024

·

Stayed 2 nights

The suites were very comfortable

8

Elizabeth

Oct 23, 2023

·

Stayed 3 nights

Great location, clean, friendly staff, okay breakfast but there was a very loud noise that occurred any time water was used anywhere near us (I think) that would have kept me up all night had I not had my ear plugs.

10

Emily

Jul 30, 2023

·

Stayed 6 nights

Nice big suite for family. Good breakfast & pool. Daily housekeeping was such a nice feature.

10

Erin

May 18, 2025

·

Stayed 2 nights

Loved the two bedroom suite. Having two bathrooms and a kitchen was amazing for our weekend event in the area.

10

Keith

Aug 14, 2023

·

Stayed 3 nights

Large rooms, with full kitchens including full size refrigerator. Very clean room and facilities. Decent breakfast and pool and jacuzzi. All staff exceptionally pleasant. Also plenty of restaurants and shopping in short driving distance and easy access to route 84.

2

April

Jul 25, 2023

·

Stayed 3 nights

I didn’t get the room I booked, specifically booked at this hotel for a one bedroom suite. They stuck me and my 5 year old granddaughter in a studio unit right next to the exit. Doors slammed all night, no separation so the 5 year old was up all night. NO sleep, awful.

10

Joyce

Jun 18, 2023

·

Stayed 1 night

Great place, wonderful amenities, my only complaint is the scratchiness of the towels and the pillows are way too fluffy to be supportive.

8

William

Dec 30, 2023

·

Stayed 1 night

You need to get real queen-sized beds. These "Hotel Queens" as your front desk agent put it are just full-sized beds. If you had a room with a king size and a kitchen, I'd stay there all the time.

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Service

Staff are widely described as friendly, attentive, and helpful, with smooth check-in and prompt problem-solving in several cases. A few guests experienced booking mix-ups or communication lapses that affected their stays.

Related guest reviews

8

Bruce

May 14, 2025

·

Stayed 2 nights

The kitchenette suite was comfortable. (We didn’t use the appliances.) The bed was very soft. Effective blinds blocked the illumination from exterior lights. The front desk staff was very friendly. Parking near the entrance was a bit challenging during check-in hours. It took a bit of tinkering to set the climate controls the way we wanted them. Breakfast offerings were fine.

10

Steve

Apr 13, 2025

·

Stayed 1 night

Staff was excellent. Very attentive and extremely nice. This location is luckumy to have them.

10

Anthony

Jan 19, 2025

·

Stayed 1 night

Friendly, courteous staff. Quick check in and out. Delicious morning meal.

10

Marcia

Dec 1, 2024

·

Stayed 1 night

The property is clean staff is excellent

2

Kerry

Apr 6, 2024

·

Stayed 1 night

The staff was great-but overall experience was terrible. Upon arrival-despite multiple lines of direct communication confirming i had reserved TWO rooms-they only had one available. After back and forth I assume w a manager, and 45 minutes, they had a room become available. Then at 2:00am an alarm sounded from the mechanical closet. I called the front desk and they made arrangements to have someone check the alarm about 30 minutes later. Feeling uncomfortable as a solo female traveler having a male join me in the room-I waited in the lobby. About an hour later the “system was reset”. I felt uneasy the rest of the night (morning). Just a bad experience.

10

Donna

Jul 21, 2024

·

Stayed 9 nights

Great place to stay when you need a little more than just a room. Beds are very comfortable. Rooms are updated and clean. Refrigerator kept everything perfectly cold. Staff were gracious. Housekeeping was wonderful. What more could I say?

2

Joelle

Jan 21, 2025

·

Stayed 1 night

They gave our room away and blamed Expedia. Won’t be staying here again.

8

Jason

Jun 30, 2024

·

Stayed 6 nights

We called a few days ahead and let them know we’d be very late checking in. When we got there a little after midnight and exhausted, we found that our room’s a/c wasn’t working. The person at the front desk immediately changed our room to the last available room which turned out to be an upgraded one bedroom suite. That gesture went a long way with us! The breakfast Buffett was exceptional; very tasty choices that changed daily! If we had one issue, it would’ve been housekeeping. In 6 nights, our suite was only cleaned once.

8

Gary

May 8, 2025

·

Stayed 1 night

Staff of the hotel were very helpful and courteous. Worth noting nowadays sometimes there’s not a lot of communication but they were great.

10

Sharon

Apr 3, 2024

·

Stayed 3 nights

The service from the staff was impeccable. This location is currently under renovation - can't wait to see when its complete.

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Location

Convenient to I-84 with shopping and many dining options nearby; several guests found the area safe and quiet. Good for business travel and errands.

Related guest reviews

10

Gregory H.

May 18, 2023

·

Stayed 1 night

Great location with shopping and eating places close by!

6

Pablo

May 13, 2025

·

Stayed 2 nights

Close to everything

8

Abhishek

Mar 30, 2024

·

Stayed 1 night

Location is superb. Lots of eating options around.

10

DOUGLAS

Sep 24, 2024

·

Stayed 2 nights

Good place to stay in Hartford area

10

Zachary

Jun 15, 2024

·

Stayed 3 nights

Enjoyed our stay here, spacious rooms and good location right by major highways. Plenty of dining options in the area.

8

Elizabeth

Oct 23, 2023

·

Stayed 3 nights

Great location, clean, friendly staff, okay breakfast but there was a very loud noise that occurred any time water was used anywhere near us (I think) that would have kept me up all night had I not had my ear plugs.

8

Betty

May 19, 2023

·

Stayed 5 nights

It was clean and the location worked for me. I'm surprised that a national chain doesn't disclose what items on it's included breakfast are gluten-free. I was told at checkin that there were gluten-free muffins and cereal if you ask. I asked at breakfast and was told there is no such option. Noone knew if the egg option or sausage were gluten free.

10

Keith

Aug 14, 2023

·

Stayed 3 nights

Large rooms, with full kitchens including full size refrigerator. Very clean room and facilities. Decent breakfast and pool and jacuzzi. All staff exceptionally pleasant. Also plenty of restaurants and shopping in short driving distance and easy access to route 84.

10

Chisa

Nov 19, 2024

·

Stayed 1 night

Close to my location for business

10

Jihye

Jul 6, 2024

·

Stayed 16 nights

It is safe here, and the staff are very friendly.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback varies from exceptional and tasty to poor, with one stay lacking hot items during renovations. Several guests found it fine or decent, while others noted inconsistent quality and unclear gluten-free labeling.

Related guest reviews

8

Bruce

May 14, 2025

·

Stayed 2 nights

The kitchenette suite was comfortable. (We didn’t use the appliances.) The bed was very soft. Effective blinds blocked the illumination from exterior lights. The front desk staff was very friendly. Parking near the entrance was a bit challenging during check-in hours. It took a bit of tinkering to set the climate controls the way we wanted them. Breakfast offerings were fine.

10

Anthony

Jan 19, 2025

·

Stayed 1 night

Friendly, courteous staff. Quick check in and out. Delicious morning meal.

8

Betty

May 19, 2023

·

Stayed 5 nights

It was clean and the location worked for me. I'm surprised that a national chain doesn't disclose what items on it's included breakfast are gluten-free. I was told at checkin that there were gluten-free muffins and cereal if you ask. I asked at breakfast and was told there is no such option. Noone knew if the egg option or sausage were gluten free.

10

Keith

Aug 14, 2023

·

Stayed 3 nights

Large rooms, with full kitchens including full size refrigerator. Very clean room and facilities. Decent breakfast and pool and jacuzzi. All staff exceptionally pleasant. Also plenty of restaurants and shopping in short driving distance and easy access to route 84.

8

Davine

Aug 18, 2024

·

Stayed 2 nights

I have stayed at this property a few times. The only complaint I ever have is the breakfast is horrible. But it’s free, so I just have coffee. This time however, our room reeked of marijuana. I asked a housekeeper if she had some air freshener. She said she was just in the room and didn’t notice. Also one day walking through the hallway, the marijuana smell was overwhelming. This unfortunately may be out of the control of the Hotel staff. Maybe. Otherwise the staff is friendly and helpful. The newly renovated rooms are very nice. The hotel is surrounded by anything you could possibly want or need. I would definitely stay here again. I would just bring my own air freshener.

10

Bianca

Oct 19, 2025

·

Stayed 1 night

The kitchen set up was nice. Some parts of the kitchen can be a little bigger as far as space to move about but it was really nice. Labeled well. The food was good. The man serving and putting things out was really nice and very helpful.

10

Bhasker

Aug 10, 2025

·

Stayed 1 night

Food Options and Bed Comfort

8

Jason

Jun 30, 2024

·

Stayed 6 nights

We called a few days ahead and let them know we’d be very late checking in. When we got there a little after midnight and exhausted, we found that our room’s a/c wasn’t working. The person at the front desk immediately changed our room to the last available room which turned out to be an upgraded one bedroom suite. That gesture went a long way with us! The breakfast Buffett was exceptional; very tasty choices that changed daily! If we had one issue, it would’ve been housekeeping. In 6 nights, our suite was only cleaned once.

8

Joyce

May 28, 2024

·

Stayed 1 night

Door to our room was very noisy and hard to open. Food quality is poor.

8

Suzanne

Oct 16, 2024

·

Stayed 7 nights

Quiet area and usually lots of parking. The only downside was renovations, prevented them serving a hot breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$154
February	$132
March	$145
April	$150
May	$205
June	$251
July	$249
August	$182
September	$181
October	$189
November	$167
December	$141

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $422	17 $177	18 $217	19 $224
20 $145	21 $193	22 $329	23 $320	24 $164	25	26
27 $145	28 $193	29 $203	30 $193

Su	Mo	Tu	We	Th	Fr	Sa
				1 $173	2 $222	3 $289
4 $145	5 $173	6 $184	7 $174	8 $154	9 $261	10 $241
11 $136	12 $173	13 $183	14 $183	15 $172	16 $251	17 $232
18 $136	19 $174	20 $174	21 $183	22 $172	23 $232	24 $232
25 $136	26 $174	27 $174	28 $193	29 $162	30 $212	31 $213

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Monthly average prices

About this property

Location

Room options

Studio, 2 Double Beds

Studio, 1 Queen Bed with Sofa Bed

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Suite, 2 Bedrooms

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Hartford Manchester

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Prices for upcoming dates