DoubleTree by Hilton Downtown Wilmington - Legal District

None

👍

Very helpful staff, however construction during my stay hindered a more positive review. Though signage notified guest of potential power outages, long-lasting overnight power outage and subsequent hot water failure and elevator usage (elevators were not functional and I had to carry luggage down 5 flights of stairs) provided a less-than-favorable review.

When I checked in, the card reader didn't work. There was a huge electrical outage in the middle of the night - went on for hours. In the morning, there was NO hot water. The elevators did not work, had to walk down many flights of stairs with luggage. Disaster of a hotel. No apologies from the hotel.

We have stayed at this hotel several times over the years. They are currently undergoing renovations. The main floor.....lobby, reception and dining areas are beautiful