Is parking available at the property?

Yes, parking is available on-site and is free of charge.

Is breakfast offered at the hotel?

Yes, breakfast is available, but specific details about the type and cost are not provided.

What are the standard check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 11:00. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is located in Tampines, just a 1-minute drive from Singapore Expo and 5 minutes from East Coast Park. It is approximately 10.9 miles from Orchard Road and 11 miles from Marina Bay Sands Casino.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests to enjoy.

Dorsett Changi City Singapore - 4 Star Hotel

Average nightly price at Dorsett Changi City Singapore by month, last 12 months (USD)
Month	Average price
January	$154
February	$148
March	$151
April	$163
May	$143
June	$150
July	$159
August	$167
September	$175
November	$143
December	$121

What guests think

At Dorsett Changi City Singapore, travellers highlight the convenient location one MRT stop from Changi Airport and beside a shopping mall, plus generally spacious, comfortable rooms and mostly friendly service that make short stays and business trips easy.

Facilities like the pool, gym and sauna are appreciated, though some experienced renovation noise, a basic or chilly pool, and occasional closures or outages. Cleanliness and upkeep are mostly good but inconsistent, with reports of missed housekeeping, musty smells, and worn or faulty fixtures. Breakfast quality and value feel mixed, and on-site dining is average for some. Overall, it’s a practical base for layovers and Expo visits rather than a central hub for sightseeing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool, gym and sauna are positives for many, and self-service laundry is available. Some stays reported renovation noise, occasional closures or cold water at the pool, minimal gym setups, and small maintenance lapses.

Related guest reviews

2

Qin

Jul 28, 2025

·

Stayed 1 night

Worst experience ever! Do not stay here! I arrived late at night and was told there is water shutdown and we could not wash or shower till next morning. Terrible after a long sweaty summer travel day in Singapore!!! The Indian lady at the reception was not apologetic of the situation. Seriously it’s a planned shutdown. A hotel should not book guests if they could not provide the bare necessity. The whole hotel was also smeared in an unhealthy chemical air, everywhere, the room, hallways, and lobby. From the notices posted inside the hotel, it’s currently going through major renovations and have caused regular disruptions to the guests. Definitely avoid this place. The room is bare minimal and the towels and bedding appear dated.

10

Robert

Sep 2, 2025

·

Stayed 1 night

What a great property! We chose this because of its proximity to Changi Airport, just one stop away. A very short walk past shopping centres, restaurants and large FairPrice Xtra grocery and we were at Dorsett. Very quick check in, room was clean and spacious. Outdoor area around the pool, and pool itself was great. Looking forward to our next stay!

6

David

Feb 7, 2026

·

Stayed 2 nights

The construction at the hotel was very disappointing without access to the swimming pool and the gym arrangement as two rooms with minimal equipment. The rooms looked all for a hotel of 4 stars in Hong Kong. Service was ok, but also buffet breakfast was nothing special. Definitely expensive fo what it was. I will not come back to this hotel in Hong Kong having so many other options to choose from…

10

Cathy

Jul 27, 2025

·

Stayed 3 nights

Great location, close to MRT and large mall. Enjoyed the quietness of the hotel, the pool and the gym.

8

Mai

Aug 24, 2024

·

Stayed 1 night

The pool light was off. I want proper maintenance for safety because I let my children play there.

10

Robert Alan

Oct 24, 2025

·

Stayed 4 nights

A great hotel to stay in. Though it’s close to the airport we never heard the planes come and go. Very convenient to get to the train station, a 6 minute walk. The hotel itself is located adjacent to a mall which made my wife’s day. The fitness center was well equipped and clean. My only knock is that there was no water in the cooler for the two days I did workout. The staff was very friendly, knowledgeable, and professional.

8

Angela

Mar 25, 2025

·

Stayed 1 night

Nettes Hotel Nähe Flughafen. Umgebung ruhig, Metro direkt daneben und eine Shopping Mall mit Essensmöglichkeiten. Eingang lag etwas versteckt, der könnte besser ausgeschildert sein. Umgebung halt Messegelände. Zur Innenstadt ist es noch ein ganzes Stück. Für eine Nacht war es okay. Zimmer schön, bequem, Toilette lief nicht richtig ab. Der Pool war eiskalt.

8

Simon

Sep 16, 2025

·

Stayed 2 nights

Two night stay. Close to the airport on the train which was very handy. King room was very comfortable, clean, good room facilities with fridge, microwave and cooktop. Pool was lovely.

10

Kirsten

Oct 29, 2023

·

Stayed 1 night

Die Unterkunft war super. Bett war toll. Swimmingpool genutzt. Fitness Raum sah super aus, nicht nur im fensterlosen Keller wie in anderen Hotels. Sauna gab es auch. Schade, wir waren nur eine Nacht dort. Das Einzige, was etwas blöd war, war der abgezählte Kaffee und Tee. Das wirkte kleinlich.

10

Joseph

Aug 1, 2024

·

Stayed 1 night

Really great hotel. Good value for money. Great gym, pool & steamroom. Rooms were absolutely perfect

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Cleanliness

Many guests found rooms clean, but cleanliness is inconsistent, with reports of missed housekeeping, musty smells, mildew, and dirty bathrooms or fixtures.

Related guest reviews

8

Atsushi

Dec 7, 2024

·

Stayed 1 night

The shower head was dirty and disgusting to shower with.

6

sarah

Feb 1, 2026

·

Stayed 1 night

It was easy to get there for an overnight transit stay, quick Grab ride from the airport and it was better value than the in-terminal hotels. Room was very quiet and spacious. Staff were nice. We were able to get some food quite late from the onsite restaurant, it was okay. Hotel is older and has some deferred maintenance, there was duct tape holding a glass corner wall in the room which was a bit off-putting. Some mildew in the grout in the shower which I realize in this climate is always challenging. But the room was clean and quiet and we slept well, AC worked well. It was okay and served its purpose. Didn't use pool or explore the surrounding area, we were just there for a quick overnight.

4

Michael

Mar 19, 2025

·

Stayed 1 night

The property was nice but the bathroom was dirty and not well maintained

8

Keong

Jan 6, 2026

·

Stayed 1 night

Hotel not very clean.

6

Vivien

Oct 18, 2025

·

Stayed 1 night

Cleanliness of toilet not up to scratch. Stains on toilet bowl. Staff were not good in communication prior to travel when we needed to confirm details.

8

Sunil

Feb 1, 2026

·

Stayed 5 nights

Great location, loads of resturants around, close to airport, good room, great staff... Property is dated, needs more cleaning especially the fridge

10

Kathryn

Jan 9, 2026

·

Stayed 1 night

Lovely spacious room. We were upgraded and loved the room. Very clean, friendly staff.

6

Vivien

Oct 18, 2025

·

Stayed 1 night

The room had a very mouldy and damp/musty smell. The toilet seat was not clean and had some dried blood stains on it.

6

Andreas

Jan 4, 2026

·

Stayed 1 night

Positives: Very close to the airport and MRT stn Connected to a mall Relatively large and quiet room Negatives: Room wasn’t properly cleaned upon check in - peanut pieces on the floor, used toothbrush in the shower, oil stin on the desk

10

Mayer

Feb 6, 2026

·

Stayed 1 night

Comfortable bed, the room was clean and fresh. Had a great night's sleep in between international flights. Dinner in the Cosmo was the spaghetti and meatballs, which was quite tasty compared to what I'd had on the airplane. I would recommend it for convenience and for comfort!

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Rooms

Rooms are generally spacious, quiet and comfortable, with handy in-room features like kitchenettes or filtered-water taps in many units. Downsides include older tech and limited outlets, weak water pressure, small layouts in a few cases, and occasional fixture issues or elevator noise.

Related guest reviews

10

??

Oct 2, 2024

·

Stayed 3 nights

The water pressure in the shower was a little weak.

8

Michael

Nov 10, 2025

·

Stayed 4 nights

Everything is excellent except: 1. Bathroom door when fully closed will not open. Had to get maintenance to force it open. 2. Bidet will not shut off after use. Both have been reported to front desk at checkout.

8

Katherine

Oct 5, 2025

·

Stayed 3 nights

Friendly helpful staff, room was spacious but some of the tech was rather old I.e and mark one iPod dock and very few channels on the tv.

10

Norman

Dec 30, 2025

·

Stayed 1 night

Room was a little bit small, the rest was fine...

2

Shilla

Jun 29, 2025

·

Stayed 1 night

Do not bother, if you’re unlucky enough to be given a room anywhere near the elevators expect to hear nothing but a constant knocking banging noise all the time! Ring and get told that because you’re near the elevators you get to hear the mechanics of the elevators. A continuous banging noise like a lunatic with a hammer. Absolute garbage if you want a good night’s sleep, especially if you have an early flight the next day!!!

10

Murakami

Apr 16, 2025

·

Stayed 1 night

Nice clean and spacious rooms. Only stayed for one night, but with a kitchenette and washing machine, great for long stays. Conveniently located in a shopping mall area and only one stop from Changi AP!

8

Javier

May 21, 2025

·

Stayed 3 nights

The room is spacious, as is the bathroom. The hotel is right next to a shopping mall with a gym, restaurants, and several supermarkets nearby. It has a nice pool and a very basic gym. Breakfast offers a wide variety of options. While it's a bit far from the city center, it’s close to the metro and perfect for nearby meetings or exhibitions at the convention center. The staff is friendly and very helpful.

10

David

Jun 28, 2025

·

Stayed 1 night

Nice hotel in good location. Liked the filtered water tap.

8

Joanne

May 9, 2025

·

Stayed 1 night

The temperature in our room was too cold and we were not able to adjust it. As Canadians we like a cool room but this was way too cool. There was only one outlet where we could charge our devices.

10

Gregory

Feb 1, 2026

·

Stayed 1 night

Spacious room , nice location , next to the mall , alot of place to eat ? Quick check in , nice staff ? reat

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Service

Staff are often friendly and helpful, with some quick check-ins and prompt issue resolution. However, communication can be slow or unresponsive and guests report occasional rudeness, long queues, or understaffing at busy times.

Related guest reviews

2

Qin

Jul 28, 2025

·

Stayed 1 night

Worst experience ever! Do not stay here! I arrived late at night and was told there is water shutdown and we could not wash or shower till next morning. Terrible after a long sweaty summer travel day in Singapore!!! The Indian lady at the reception was not apologetic of the situation. Seriously it’s a planned shutdown. A hotel should not book guests if they could not provide the bare necessity. The whole hotel was also smeared in an unhealthy chemical air, everywhere, the room, hallways, and lobby. From the notices posted inside the hotel, it’s currently going through major renovations and have caused regular disruptions to the guests. Definitely avoid this place. The room is bare minimal and the towels and bedding appear dated.

10

Tetsuya

Sep 10, 2025

·

Stayed 2 nights

Had few room issues but resolved fast

6

Kevin

Apr 7, 2024

·

Stayed 1 night

We liked the room , but check in took longer than anticipated with only 1,person doing this when we arrived at 5.30pm local time. There was also no information provided on the hotel facilities and services available, when checking in , or where to find it.

10

Prince Priyantha

Oct 30, 2025

·

Stayed 2 nights

Very cordial staff

6

Andrea

Feb 28, 2024

·

Stayed 2 nights

Nice hotel clean and quiet. 1 stop from Changi airport on MRT. A little difficult to find if using MRT signs for hotel disappeared. Check in at hotel was cold and efficient not friendly at all.

4

Sabiha

Oct 5, 2025

·

Stayed 2 nights

The boss at this hotel is unpleasant and extremely rude. She displayed the worst attitude when checking me into the hotel and telling me the various rules. For instance, when informing me that smoking is not permitted, she acted as if I were a smoker, when I’ve never smoked in my entire life. The other staff at the hotel are professional and kind. The boss needs to become a leader and learn a thing or two about mannners and professionalism from her own staff.

4

Ellen

Feb 15, 2026

·

Stayed 1 night

Tried contacting the hotel both through the app and by email, didnt get a respons. The pool was not as good as portraied in photos.

6

Robert

Jul 26, 2025

·

Stayed 1 night

Staff on checkin were super slow and it was very late at night after a long flight so n ended some sleep. Hotel itself is ok good location close to airport

8

Phyllis

Jul 3, 2023

·

Stayed 1 night

Lobby overcrowded with guest. Staff ignored us. Only got the room after lots of chasing. Got the room at around 5pm.

10

Mow Choon

Nov 14, 2025

·

Stayed 2 nights

Very helpful staffs

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Location

Excellent for airport access and Expo visits—one MRT stop from Changi and next to shops and eateries. Several note it is far from downtown, so it’s less central for sightseeing.

Related guest reviews

8

Adam

Oct 16, 2025

·

Stayed 1 night

30 second walk from the hotel is Changi City Point, which is an outlet shopping centre with many different eateries. Dandelion's coffees were exceptional. We needed somewhere near the airport and it was perfect.

10

Natalia

Jan 6, 2026

·

Stayed 1 night

Great place to stay. Clean room and nice shower. Close to the airport - 1 stop from airport and easy walking with luggage to MRT. The only negative thing is when we walked into the room we expected it to have ann AC on after a hot day outside. But it was off till the room card inserted on the wall and it took a long time to cool the room down.

10

sophia

Nov 22, 2024

·

Stayed 1 night

Good layover stop close to the airport.

10

ANNA

Aug 5, 2025

·

Stayed 3 nights

最寄り駅のExpo駅から徒歩5～10分ほど、空港からのアクセスもよかったです。ホテル周辺には飲食店やスーパーがあり、食事や買い物に困りません。

8

Javier

May 21, 2025

·

Stayed 3 nights

The room is spacious, as is the bathroom. The hotel is right next to a shopping mall with a gym, restaurants, and several supermarkets nearby. It has a nice pool and a very basic gym. Breakfast offers a wide variety of options. While it's a bit far from the city center, it’s close to the metro and perfect for nearby meetings or exhibitions at the convention center. The staff is friendly and very helpful.

8

EUN-KHWANG

May 19, 2024

·

Stayed 1 night

Expo역이랑 가까워서 공항가기가 편해요. 단, 새벽출발때는 쇼핑몰을 가로질러서 못 가기 때문에 이 점을 고려해서 가는 길을 알아봐야 합니다

10

Priscillia Seelan

Oct 27, 2025

·

Stayed 3 nights

The location was fantastic as it was close to the airport and I was there for work. There is a shopping mall next to it which was very convenient. Would recommend and stay again.

8

Jean

May 9, 2025

·

Stayed 3 nights

Excellent Stay – Clean, Convenient, and Relaxing I stayed at Dorsett Changi and was very impressed. The location is excellent—just minutes from Changi Airport and right next to the MRT, which made it very easy to get around. The hotel itself is modern and spotlessly clean, with comfortable rooms and friendly, efficient staff. One of the highlights was the lovely pool area—perfect for unwinding after a long day. Great value for money, and I’d happily stay again!

10

Robert

Nov 17, 2024

·

Stayed 1 night

Great hotel, very convenient location near airport

6

Roger

Jan 19, 2025

·

Stayed 3 nights

It should be mentioned that the hotel is more convenient for those going to events at the expo halls and not very central for tourism . It does have a rather small mall next to it. Also an MRT station at 5 min from the hotel. And connected with Changi Airport.

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Dining

On-site dining, especially breakfast, is mixed; several found selection average and pricing high, and room service is limited. Many guests instead use the numerous nearby eateries.

Related guest reviews

8

Lauren

Dec 13, 2025

·

Stayed 1 night

Room was nice, clean and had a good hot shower - was exactly what was looking for as an overnight stop between long flights. Also liked the option of filtered water over bottles in room. Thought breakfast was expensive for what it was (not included within room rate), nut otherwise staff were nice and were able to accomodate a late chrck out. Would

10

Glenda

Aug 22, 2023

·

Stayed 2 nights

Stayed for one night on a stopover. Was perfect for what we wanted. Food options within the property could be improved.

8

Lisa

Oct 2, 2025

·

Stayed 1 night

Great rooms, clean, quiet and in good location. I was disappointed though, as Expedia hotel description stated there was 24 hr. Room service but there wasn’t any room service.

10

Narender

Sep 11, 2025

·

Stayed 4 nights

Great connectivity, dining options

4

David

Jan 20, 2025

·

Stayed 1 night

Very sterile place Service was average at best Balcony door was stuck No room service No mini bar Really no service

10

Brian

Mar 24, 2024

·

Stayed 1 night

Conveniently located for the airport and walkable to a local mall with many shopping and eating options

6

YANG

Jun 4, 2025

·

Stayed 5 nights

the breakfast is not good...poor selection and quality compared to what we pay for the room + breakfast

10

Priscillia Seelan

Oct 27, 2025

·

Stayed 3 nights

The location was fantastic as it was close to the airport and I was there for work. There is a shopping mall next to it which was very convenient. Would recommend and stay again.

10

Stuart

May 6, 2024

·

Stayed 1 night

Beautiful hotel a 10-minute MRT or taxi ride to Changi Airport, opening onto a shopping center with excellent food. (restaurants, food court, 2 supermarkets). Hotel staff was efficient, friendly and helpful. Services at the hotel are excellent, including self-service laundry and swimming pool. Kitchenette in the rooms (although you're not going to be able to cook as well as the food court next door). A very reasonably priced luxury hotel. Highest recommendation.

4

Terry

Sep 19, 2025

·

Stayed 5 nights

The breakfast was a total mess. The bread was old; the food was not an international variety as it used to be when under the (Capri by Fraser Management!!!). Table were cleaned very slowly; food was not replenished at normal intervals. During all of the days I was there there were several items missing from the breakfast buffet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $132	19 $175	20 $213	21 $186	22 $175	23 $178	24 $146
25 $140	26 $185	27 $211	28 $211	29 $147	30 $137	31 $121

Su	Mo	Tu	We	Th	Fr	Sa
1 $129	2 $143	3 $157	4 $158	5 $153	6 $157	7 $127
8 $122	9 $131	10 $145	11 $145	12 $125	13 $115	14 $119
15 $122	16 $167	17 $312	18 $416	19 $333	20 $159	21 $141
22 $113	23 $125	24 $134	25 $132	26 $155	27 $200	28 $203
29 $204	30 $143

Dorsett Changi City Singapore

Prices for Dorsett Changi City Singapore

Monthly average prices

About this property

Location

Room options

Deluxe

Superior Room

Guest reviews of Dorsett Changi City Singapore

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Dorsett Changi City Singapore

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