Is parking available at the hotel?

Yes, the hotel offers free on-site parking. Valet parking is also available.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10:30 AM for a fee of approximately IDR 125,000 for adults and IDR 65,000 for children.

Does the hotel allow pets?

No pets or service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:30 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Is there an airport shuttle service available?

Yes, airport shuttle services are available for a fee of IDR 250,000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. It is advisable to contact the property for specific accessibility needs.

Where is the hotel located in relation to nearby attractions?

The hotel is located in Legian City-Centre, within a 15-minute walk of Legian Beach and Kuta Beach. It is approximately 1.2 km from the Bali Bombing Memorial and 9.4 km from Ngurah Rai International Airport.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Guests can enjoy the pool during operational hours, which are not specified.

What are the hotel's policies regarding children?

Children 5 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

What is the policy for extra beds or cribs?

The hotel offers rollaway beds for a fee of IDR 300,000 per day, subject to availability. Advance request or confirmation is required for extra beds.

Bali Sun Tropical Hotel & Spa

What guests think

At The Sun Hotel & Spa Legian, travellers highlight the central location and friendly, helpful staff and solid value for money, while noting recurring downsides like a shaded pool area and dated fittings.

Cleanliness feedback is mixed: many mention daily cleaning and tidy spaces, but others report musty odours, mould, and pests. Rooms feature small or tiny showers, weak water pressure, dim lighting, and occasional maintenance issues; noise from hallways or outside is reported, and in-room Wi‑Fi can be patchy. Breakfast is generally basic or inconsistently replenished, though eggs and bacon to order are praised; the on-site spa receives positive comments. Overall, expect a budget, central base with warm service and trade-offs in comfort and facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool area is mostly shaded, often cold, and has few or no sun lounges, with limited space around it. The on-site spa receives positive feedback.

Related guest reviews

10

anthony gerald

12 Jun 2025

·

Stayed 14 nights

the pool was great only disappointment was no banana lounges

8

Lam Mung

3 Jul 2025

·

Stayed 4 nights

very good location. building is old. small swimming pool. house keeping is good.

6

Tricia

31 Aug 2024

·

Stayed 14 nights

Pool, gets no sun at all

4

Shirleen

24 Mar 2024

·

Stayed 1 night

The Spa and spa were great. The front desk was terrible. They locked us out of our room twice during our stay. Linen and towels were not changed daily when asked. Shower was too small and shower curtain was touching us during the shower. Hard water in the shower. Restaurant did not know what an omelette was. AC in room was cold. Pool was nice.

8

Bruce

26 Aug 2025

·

Stayed 9 nights

I didnt like that the pool was in the shade all day long and there was no sun lounges

10

Julie

21 Apr 2025

·

Stayed 6 nights

Our stay at the sun was amazing the staff were super helpful and extremely kind and friendly anything we needed they were able to help us with, our room was clean and tidy and the cleaners come every day to keep everything fresh.the only thing we didn’t like in our room was the shower there was no pressure at all water just dribbled out. Breakfast had many options but wasn’t ever hot it was Luke warm almost cold otherwise it was amazing we ate at the restaurant to that was amazing!! Took one of there couple massages wow !! Wonderful team couldn’t fault that experience it was wonderful thank you 🙏 we would definitely come back again thank you 🙏

10

Shaila

20 Mar 2025

·

Stayed 2 nights

I had a fantastic stay at The Sun Hotel & Spa Legian Bali. The location is perfect, just a short walk from the beach and local shops. The room was modern, clean, and comfortable. The staff was incredibly friendly and always helpful. The hotel’s spa services were a highlight, offering a truly relaxing experience. The only downside was the occasional noise from the surrounding area, but it didn’t affect my stay too much. I’ll definitely return for another visit!

4

Jennifer Anne

17 Sept 2025

·

Stayed 14 nights

My room needed constant fixing. Staff were great. Pool is in the shade most of the time with no sun lounges which ruined it for me.

8

Jacinta

6 Aug 2024

·

Stayed 5 nights

Absolutely lovely staff who were willing to help us with anything! Great breakfast and cooking class. Beautiful pool but quite shaded so was cold, and simple but clean rooms. Convenient location, very close to shopping strips.

8

David

18 Sept 2024

·

Stayed 6 nights

The main thing that detracted from the hotel was there really isn't much common area around the pool.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping cleans rooms daily for many guests. Others report musty odours, mould, and pests.

Related guest reviews

6

Caelan

27 Jun 2024

·

Stayed 7 nights

The staff at the hotel and in the restaurant were fantastic and were so friendly. The room and hotel it self were not. The room smelled very wet and muggy, the bathroom and shower had black mold, the king bed was two twins pushed together so there was a huge seam down the middle, it was very loud at night and the pool was shaded and also loud.

10

nicole

19 Aug 2025

·

Stayed 2 nights

Very clean nice hotel. Staff were lovely and very accommodating for my daughter in the wheelchair

6

Kelly

6 Sept 2024

·

Stayed 8 nights

Disappointed in the pool area. Nowhere to relax in the sun. Rooms adjoining were too close to the pool. Surrounded by their private chairs & tables. My room smelt fusty and damp. Staff were very nice & friendly.

4

John

9 Feb 2025

·

Stayed 6 nights

I have stayed here quite a few times and it was good.It's been 4 years since I last stayed and I must say it's gone really down, while everyone else used the down time during Covid to upgrade their property, it looks like this one was shut down, I was given a room on the second floor and it stunk of mould. I wanted to move out but they wouldn't give me a refund, they did give me a room on the 4th floor and that was better. I can't comment on the food as I didn't eat there, I ate across the alley at Champlung Mas, which has been upgraded and is very good. Just a word of advice, the shower cubicles are tiny, 650mmx650mm with a fixed shower, it's very hard to wash and I'm not big.Sorry to be so negative but this was a real let down.

4

Robyn

5 Sept 2024

·

Stayed 10 nights

Room constantly smelt like sewerage, toilet only flushed half the time. Kettle took at least 10 minutes to boil. Air conditioning filter was filthy. Lighting in the room was very dull. Staff were friendly and helpful.

8

David

6 Nov 2025

·

Stayed 8 nights

Cleaned daily

2

Kerrie

1 May 2024

·

Stayed 7 nights

The property smelt of dampness and mould, the towels we refilled rather than fresh towels and some were damp still.

6

Tarachand Khemaram

15 Sept 2025

·

Room lighting was very dim. Shower head was not working properly. On the last day I had ants in the room.

6

Charlene

15 Jan 2023

·

Stayed 9 nights

Too many bugs and cockroaches in the room. Room was cleaned and no towels replaced. Good value for $33 per night

6

Renee Josephine La

30 Aug 2024

·

Stayed 8 nights

Pay for what you get. Very budget. Rooms tired, cleaning hit n miss. Maintenance needed throughout. Cracks/gaps in the room door, mozzies came in the room easily. Mould on the walls. Breakfast basic, pancakes rock hard & stale.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are basic and dated in places, with small or tiny showers, weak water pressure, dim lighting, and occasional maintenance issues; noise from hallways or outside is reported, and in-room Wi‑Fi can be patchy.

Related guest reviews

6

Mal

5 Aug 2025

·

Stayed 7 nights

This is a standard 3 star hotel , we had problems with the internet connection being unable to connect in our room. Promised to fix it but nothing was done we will not be staying there again.

8

Motoki

21 Mar 2024

·

Stayed 16 nights

バルコニーのガラスが薄い為、外の音がうるさい点

6

Carol

13 Feb 2025

·

Stayed 3 nights

Staff were lovely. Rooms were very damp and didn’t smell very good. Water pressure in the shower was terrible couldn’t even wash my thin hair. We checked out although we had paid for 2 more nights.

6

jeff

2 Feb 2024

·

Stayed 7 nights

Value is the best attribute of this 3 star hotel, constructed about 10 years ago. For a building only 10 years old, you'll notice it's in relatively poor condition. There are some roof leaks in some upper floor hallways, deteriorating paint in many areas, and various (usually minor) plumbing and electrical problems. The hotel had 3 power shutdowns over 2 week period while I was there, lasting about 1-2 hours each. WiFi is average, with occasional slow transfer rates.The hotel is located in a densely populated area with a high-traffic, narrow road as access. It's about a 10 minute walk to the awesome beach. Positives include the helpful staff, elevators, many services close by, and a low-cost (about $4 USD) buffet breakfast.

6

viviana

1 Jun 2023

·

Stayed 4 nights

The hotel was very ckean and staff are friendly. The negative was that the hotel was very noisy. You can hear the people in the next room, the room above you when they move the chairs. Would not stay here again, due to the noise factor.

4

John

9 Feb 2025

·

Stayed 6 nights

I have stayed here quite a few times and it was good.It's been 4 years since I last stayed and I must say it's gone really down, while everyone else used the down time during Covid to upgrade their property, it looks like this one was shut down, I was given a room on the second floor and it stunk of mould. I wanted to move out but they wouldn't give me a refund, they did give me a room on the 4th floor and that was better. I can't comment on the food as I didn't eat there, I ate across the alley at Champlung Mas, which has been upgraded and is very good. Just a word of advice, the shower cubicles are tiny, 650mmx650mm with a fixed shower, it's very hard to wash and I'm not big.Sorry to be so negative but this was a real let down.

8

Fabio

28 Feb 2024

·

Stayed 5 nights

The staff was friendly, and the shower was too small.

2

Janet

24 Aug 2023

·

Stayed 5 nights

The location is great but the property itself was very dark, gloomy and incredibly noisy at all hours.

6

Tarachand Khemaram

15 Sept 2025

·

Room lighting was very dim. Shower head was not working properly. On the last day I had ants in the room.

8

Timothy

19 Aug 2025

·

Stayed 8 nights

This hotel is pay for what get. Most staff speak good English. Basic rooms which are small and old in decor but clean. After a couple days we could smell musty when we walked in room and asked for air con to be cleaned which they did straight away Beds are to soft as you sink to bottom. Pool is between the buildings and doesn’t see much sun so pool is really cold. Really basic breakfast but can get eggs and bacon to order. Staff are friendly and try to help wherever needed. Good lower end price hotel. Great location for shops and popular restaurants. 5 minute walk to beach.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, with staff quick to assist and resolve issues. A few guests mention slow or inconsistent front-desk service and follow‑through.

Related guest reviews

10

Mandii

25 Jun 2025

·

Stayed 4 nights

This hotel is centrally located. Easy to walk to and from locals eats, the beach and much more. The staff made our time here enjoyable and they were incredibly helpful.

10

nicole

19 Aug 2025

·

Stayed 2 nights

Very clean nice hotel. Staff were lovely and very accommodating for my daughter in the wheelchair

10

Alicia

7 Apr 2024

·

Stayed 6 nights

Mr. Soma and his team are the BEST. They will make your stay very enjoyable.

4

Shirleen

24 Mar 2024

·

Stayed 1 night

The Spa and spa were great. The front desk was terrible. They locked us out of our room twice during our stay. Linen and towels were not changed daily when asked. Shower was too small and shower curtain was touching us during the shower. Hard water in the shower. Restaurant did not know what an omelette was. AC in room was cold. Pool was nice.

10

Jessica Louise

18 Mar 2025

·

Stayed 12 nights

Clean, great location, excellent staff

4

Cajsa

14 Jan 2026

·

Stayed 1 night

Incheckning tog jättelång tid, nyckelkorten funkade inte och frukosten var både försenad och liten. Personalen ringde till rummet masor av gånger och störde när vi skulle vila. Oproffsigt och otrevligt.

10

francis

12 Sept 2024

·

Stayed 9 nights

Staff were very good , even with difficult people

8

Robert

16 Sept 2025

·

Stayed 10 nights

Great service and friendly staff

10

Celestine

3 Aug 2025

·

Stayed 2 nights

Amazing experience in general staff were good and helpful.

10

Daryl

19 Jun 2024

·

Stayed 14 nights

I have stayed here many times and the staff have always tried to be as helpful and friendly as possible, food is good and the location is fairly central to most places.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Centrally located within easy walking distance of the beach, shops, and restaurants. Access is via a narrow road, noted by some.

Related guest reviews

10

Mandii

25 Jun 2025

·

Stayed 4 nights

This hotel is centrally located. Easy to walk to and from locals eats, the beach and much more. The staff made our time here enjoyable and they were incredibly helpful.

8

Carey

3 Sept 2025

·

Stayed 6 nights

Close to everything good for price. Let’s face it, your never in your hotel room in Bali your out and about. So value for money.

6

jeff

2 Feb 2024

·

Stayed 7 nights

Value is the best attribute of this 3 star hotel, constructed about 10 years ago. For a building only 10 years old, you'll notice it's in relatively poor condition. There are some roof leaks in some upper floor hallways, deteriorating paint in many areas, and various (usually minor) plumbing and electrical problems. The hotel had 3 power shutdowns over 2 week period while I was there, lasting about 1-2 hours each. WiFi is average, with occasional slow transfer rates.The hotel is located in a densely populated area with a high-traffic, narrow road as access. It's about a 10 minute walk to the awesome beach. Positives include the helpful staff, elevators, many services close by, and a low-cost (about $4 USD) buffet breakfast.

8

Megan Jayne

15 Aug 2025

·

Stayed 11 nights

This property has a great location with lots of food options close by. Has been perfect for a family stay

8

ian graham

11 Nov 2023

·

Stayed 7 nights

Nice hotel in a great location. Perfect for budget conscious travellers. Close to good bars, nice eateries and the beach.

10

Shaila

20 Mar 2025

·

Stayed 2 nights

I had a fantastic stay at The Sun Hotel & Spa Legian Bali. The location is perfect, just a short walk from the beach and local shops. The room was modern, clean, and comfortable. The staff was incredibly friendly and always helpful. The hotel’s spa services were a highlight, offering a truly relaxing experience. The only downside was the occasional noise from the surrounding area, but it didn’t affect my stay too much. I’ll definitely return for another visit!

10

stephen

3 Nov 2024

·

Stayed 9 nights

I always stay here it’s close to beach and bars etc

8

Beng Long

13 Dec 2024

·

Stayed 4 nights

Small road access to hotel

8

Catherine

24 Sept 2023

·

Stayed 7 nights

Well situated, easy walking to beach and lots of other eating places

8

Timothy

19 Aug 2025

·

Stayed 8 nights

This hotel is pay for what get. Most staff speak good English. Basic rooms which are small and old in decor but clean. After a couple days we could smell musty when we walked in room and asked for air con to be cleaned which they did straight away Beds are to soft as you sink to bottom. Pool is between the buildings and doesn’t see much sun so pool is really cold. Really basic breakfast but can get eggs and bacon to order. Staff are friendly and try to help wherever needed. Good lower end price hotel. Great location for shops and popular restaurants. 5 minute walk to beach.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is basic and sometimes cold or not replenished, though eggs and bacon to order are appreciated; overall quality varies. Some guests enjoyed the restaurant and breakfast, while others found it disappointing.

Related guest reviews

10

Ann Maree

3 Nov 2024

·

Stayed 8 nights

awesome staff. room was comfortable. great location. buffet breakfast was top notch!

10

Stephen

29 Aug 2025

·

Stayed 10 nights

If you like bacon they cook it for you how ever you like it and eggs

10

Julie

21 Apr 2025

·

Stayed 6 nights

Our stay at the sun was amazing the staff were super helpful and extremely kind and friendly anything we needed they were able to help us with, our room was clean and tidy and the cleaners come every day to keep everything fresh.the only thing we didn’t like in our room was the shower there was no pressure at all water just dribbled out. Breakfast had many options but wasn’t ever hot it was Luke warm almost cold otherwise it was amazing we ate at the restaurant to that was amazing!! Took one of there couple massages wow !! Wonderful team couldn’t fault that experience it was wonderful thank you 🙏 we would definitely come back again thank you 🙏

10

PYOUNGOH

14 Jun 2024

·

Stayed 3 nights

가격대비 최고의 숙소.. 4인가족 커넥팅룸도 완벽... 조식도 충분히 먹을만...

8

Jacinta

6 Aug 2024

·

Stayed 5 nights

Absolutely lovely staff who were willing to help us with anything! Great breakfast and cooking class. Beautiful pool but quite shaded so was cold, and simple but clean rooms. Convenient location, very close to shopping strips.

10

Tara

30 Aug 2025

·

Stayed 8 nights

Staff was awesome and the food great

2

Wade

20 May 2024

·

Stayed 5 nights

Breakfast was terrible no bars as advertised on their website. Sheets and pillows stunk of bleach very strongly.

6

Renee Josephine La

30 Aug 2024

·

Stayed 8 nights

Pay for what you get. Very budget. Rooms tired, cleaning hit n miss. Maintenance needed throughout. Cracks/gaps in the room door, mozzies came in the room easily. Mould on the walls. Breakfast basic, pancakes rock hard & stale.

8

Lisa

17 Aug 2025

·

Stayed 4 nights

Breakfast was very limited and every time we went there around 9 very empty and not refilled .Great poached eggs

6

Nadege

21 Jun 2024

·

Stayed 2 nights

Nous avions choisi cet hôtel pour notre arrivée après un long voyage. Proche de la plage et accessible à pieds. L’hôtel est bien situé mais les chambres et l’état général assez décevants. Le petit déjeuner est très sommaire.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $15
18 $15	19 $15	20 $15	21 $15	22 $15	23 $14	24 $15
25 $13	26 $14	27 $13	28 $14	29 $13	30 $14	31 $14

Su	Mo	Tu	We	Th	Fr	Sa
1 $14	2 $13	3 $14	4 $14	5 $14	6 $14	7 $14
8 $14	9 $14	10 $14	11 $14	12 $14	13 $14	14 $14
15 $14	16 $14	17 $14	18 $14	19 $18	20 $17	21 $17
22 $14	23 $17	24 $14	25 $18	26 $18	27 $18	28 $17
29 $18	30 $14

Bali Sun Tropical Hotel & Spa - formerly The Sun Hotel & Spa Legian

About this property

Location

Room options

Premium Room

Interconnecting Superior Family Room

Interconnecting Deluxe Family Room

Deluxe Room, Balcony

Deluxe Room, Pool Access

Superior Room

Guest reviews of Bali Sun Tropical Hotel & Spa - formerly The Sun Hotel & Spa Legian

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Bali Sun Tropical Hotel & Spa - formerly The Sun Hotel & Spa Legian

Prices for upcoming dates

Business details