Name: Rodeway Inn Jackson Northwest
Address: 2239 Hollywood Drive, Jackson, Tennessee, United States of America, Jackson, Tennessee, US
Price range: $36–$94 per night
Rating: 5.98

What guests think

At Rodeway Inn Jackson Northwest, reviews describe a mixed experience, with occasional praise for friendly staff, budget rates, and some comfortable beds, set against many critical comments overall about the stay.

Multiple reviews report smoke odors in non‑smoking rooms, pests, broken fixtures, and poor room security, plus noise from other guests. Some guests liked the convenient location near the interstate or Lambuth campus, while several did not feel safe on the property. Breakfast and coffee draw many complaints for limited, missing, or low-quality options, though a few guests were satisfied. Expect no-frills, variable-quality lodging where careful room selection and tempered expectations matter.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are dated, with recurring reports of a long-closed pool and uneven or ongoing renovations. Several reviews also note missing in-room coffee makers.

Related guest reviews

10

Destiny

Oct 22, 2024

·

Stayed 1 night

Great property. New renovation . Night manager was very unprofessional

2

Jeremy

Jun 18, 2023

·

Stayed 1 night

Left without checking in. Place was extremely run-down. Broken down vehicles in parking lot. Strong smell of Marijuana in parking lot. Pool has not seen use in years, was told it was under maintenance. Sketchy looking people hanging around outside and around rooms. Did not feel safe. Garbage everywhere. Pictures on website very misleading. Was denied refund.

2

Terrence

Jul 26, 2024

·

Stayed 2 nights

Reserved room near pool, it was unavailable. The room I was given had a crack at the bottom of the door which allowed bugs into the room. I lost count of how many I saw crawling on dressers and walls. Do not recommend as a trucker or otherwise.

6

Jerry

Jun 6, 2024

·

Stayed 1 night

The property is old, run down, and in dire need of a total renovation and upgrade. The property is primarily rented by full timers as a residence and even offers long term rates! I do not recommend this even as a one night stay!!! even though it is a cheap price!

2

Amanda

Apr 15, 2023

·

After 6 rooms the mattress apparently had bed bugs. There is a serious issue here. Mattresses laying outside all over the property. I wish i could share pictures. NASTY!!! The floor is rotten upstairs and falling into the first floor. The pictures on here must be from 20 years ago. The pool hasnt had water or been cleaned in 10 years. Its nasty. Looks like a place for hour rental for a paid person. Im sick of people the lie! Do not book ever. Stay in your car before this place

6

Tracy

Oct 24, 2023

·

Stayed 1 night

Whoever did the remodeling, did a very bad job. Shower curtain Rod ready to come out of the wall. Bathtub was painted over. Flooring was not done properly, with tiles not matching up and gaps in between.

6

Robert

Jun 4, 2024

·

Stayed 1 night

Not a bad stay, its just a very old building and it showed. Could use a hot breakfast and a coffee maker in the room too.

8

Linda S.

Oct 11, 2023

·

Stayed 1 night

The property is obviously older and well-used. However, it was clean and extremely reasonably priced.

4

Cherie

Sep 25, 2024

·

Stayed 1 night

The bathroom needs a full reno. Floor was patched not fixed. Bathtub terrible condition. Water good. Black mold on ceiling. Fan not working. No coffee / tea machine in room. Floors need to have "lysol" or other antibacterial cleaner. Bed bouncy. Weird setup with mattress. Lamp shades etc never been cleaned or even dusted.

8

nancie

May 23, 2023

·

Stayed 2 nights

I was visiting Jackson Tn so I could go see Zach Rushing and his crew in Henderson Tn. The hotel is a bit rundown BUT They are in middle of a major renovation. My only major issue was the fact the shower had no Cold water. I let them know when I was leaving and they thanked me. I was only there for one night and it was a very clean and comfortable stay.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a common problem, including dirty linens, hair and stains, odors, mold, and pests. While a few guests found rooms acceptably clean, many describe poor housekeeping and hygiene standards.

Related guest reviews

4

Teresa

Jun 23, 2024

·

Stayed 1 night

Dirty, Roaches, spoiled food left in dresser

4

Rebecca

Feb 16, 2025

·

Stayed 1 night

Bed was comfortable! Tub/floor uneven, bathroom door needs to be replaced, door to outside did not close tight, when locked it could still be opened, reading lights over the bed had no bulbs, couch was VERY stained! Shabby & rundown room! Was told it was a no smoking room but the tub & toilet seat had cigarette burns! Outside the room was a walkway then grass, the grass was covered with cigarette butts! Breakfast was scrambled eggs that were burnt, coffee was good but no choice for cream/sugar only powdered creamer & regular sugar. When I checked in, I was asked if I had a dog (chose this place because it said pet friendly) they charged me a $15 fee for the dog! Would not recommend this place

2

Matthew

Jul 9, 2025

·

Stayed 1 night

The key did not work, ever...even after the mgr opened the room door and the mgr re-keyed it. The bathroom door was off its hinges and delaminated. I had to reset the TV to get it to work. There was huge hair ball in the bathtub drain. There was mold on the shower curtain 6" up from the tub floor There was a hole in the tub wall that was spackled

2

Jaquan

Apr 1, 2025

·

Stayed 2 nights

Room was trashing and sheets and towels was dirty asf

4

Darryn

Sep 21, 2024

·

Stayed 1 night

Filthy, broken fittings in the bathroom, doors delaminating, leaking toilet, noisy A/C, chewing gum on the floor in the bathroom, mouldy smell, light bulbs blown, cigarette burns on the bath, half painted surfaces. On check in was asked for a credit card deposit to be refunded in the morning. On check out had to wait while the room was checked! Told the deposit refund would take up to a week.. overall atrocious.

2

Julie

Nov 3, 2023

·

Stayed 1 night

Property needs updated... Broken tub and tub surround, several lights did not work. Room was really dirty... Dust covered everywhere, ice covered freezer covered in filthy brown stuff, window so dirty we could barely see our car, floors left our socks black! DO NOT STAY HERE!

2

Elise

Nov 1, 2024

·

Stayed 1 night

Very dirty!!! I found hair in my bed before I’d even gotten in it and the bathroom wasn’t cleaned:(((

2

enoch

Nov 6, 2024

·

Stayed 1 night

There was poop on the toilet, the floor was not vacuumed, the shower wouldn’t drain, (maintenance did come and run a snake to clear it but it made a terrible smell) the sheets were stained, and the was a dog barking outside during the night.

4

Cherie

Sep 25, 2024

·

Stayed 1 night

The bathroom needs a full reno. Floor was patched not fixed. Bathtub terrible condition. Water good. Black mold on ceiling. Fan not working. No coffee / tea machine in room. Floors need to have "lysol" or other antibacterial cleaner. Bed bouncy. Weird setup with mattress. Lamp shades etc never been cleaned or even dusted.

2

Kacey

Feb 25, 2024

·

Stayed 2 nights

Bathroom floor was falling in. Hotel room smelled horrible of stale cigarette smoke. Wasn’t clean at all. Trash and ashes thrown behind night stand.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated, with issues like broken A/C or electrics, loose or faulty locks, wobbly bathroom floors, and noise from neighboring rooms. Some guests did find the beds comfortable.

Related guest reviews

4

Denielle

Jul 14, 2024

·

Stayed 1 night

The hotel room door had clearly been broken in to. The chain slide lock was half ripped out of the wall. The deadbolt didn’t work. The furniture in the room was broken and the shower leaked all over the floor. The room wreaked of all smoke and sweat. Bright light from front of hotel streamed in through curtains at night. The hotel staff person was unwilling to provide hot water for tea.

4

Rebecca

Feb 16, 2025

·

Stayed 1 night

Bed was comfortable! Tub/floor uneven, bathroom door needs to be replaced, door to outside did not close tight, when locked it could still be opened, reading lights over the bed had no bulbs, couch was VERY stained! Shabby & rundown room! Was told it was a no smoking room but the tub & toilet seat had cigarette burns! Outside the room was a walkway then grass, the grass was covered with cigarette butts! Breakfast was scrambled eggs that were burnt, coffee was good but no choice for cream/sugar only powdered creamer & regular sugar. When I checked in, I was asked if I had a dog (chose this place because it said pet friendly) they charged me a $15 fee for the dog! Would not recommend this place

2

Brittanie

Mar 29, 2024

·

Stayed 2 nights

Charges a deposit that they do not disclose prior to check-in or booking and the gentleman at the front desk stated, “Of course we don’t disclose it online or over the phone or we would never have guests.” And then laughed. Booked and paid more for the single king -smoking but was given a non-smoking double after I pointed out the absurdity of the deposit to ensure no smoking. There was no hot water at all in the sink in the room. The TV was very small with limited channels. Bugs! Broken air conditioner. Telephone in room does not work at all. Wi-Fi barely works and you have to walk or use your cellphone to call the front desk about anything. Changes pricing as they please and do not always honor online bookings if they don’t agree with the pricing. Refuse to refund though. They ignore and seem to be okay with obvious drug dealing, fighting and prostitution as I was at the desk when someone came to complain and the hotel was rude to the man and anyone else who chimed in to back up his complaints.

6

Tracy

Oct 24, 2023

·

Stayed 1 night

Whoever did the remodeling, did a very bad job. Shower curtain Rod ready to come out of the wall. Bathtub was painted over. Flooring was not done properly, with tiles not matching up and gaps in between.

8

Trinity Paige

Apr 7, 2025

·

Stayed 1 night

Nice bed and the shower is great except for the noise of the people arguing in the room yelling next to us but everything else is fine

10

Brad

Aug 1, 2024

·

Stayed 5 nights

Great staff, great room, great price and way comfortable bed!

6

Spence

Jun 16, 2025

·

Stayed 1 night

It was nice and comfy beds

2

Amer

Jul 31, 2024

·

Stayed 1 night

Electric not working

2

Dieter

Apr 28, 2024

·

Stayed 1 night

Non-smoking room had smoke smell. Bathtub had 15 inch crack where one stands for showering. Bathroom floor was wobbly, felt unsafe. No interest from staff to offer different room.

2

Joy

Jun 17, 2025

·

Stayed 1 night

Ac broken

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: some guests praise friendly, accommodating staff and smooth check-in, while others report rudeness, unprofessional behavior, and limited help with problems. Complaints about undisclosed deposits and refund disputes also appear.

Related guest reviews

10

Destiny

Oct 22, 2024

·

Stayed 1 night

Great property. New renovation . Night manager was very unprofessional

8

Rochelle

Oct 30, 2023

·

Stayed 11 nights

Location is good, staff was helpful and accommodating my needs!

8

noelle

May 11, 2023

·

Stayed 1 night

Nice new bed. Management quickly addressed anyone being loud at night

2

Brittanie

Mar 29, 2024

·

Stayed 2 nights

Charges a deposit that they do not disclose prior to check-in or booking and the gentleman at the front desk stated, “Of course we don’t disclose it online or over the phone or we would never have guests.” And then laughed. Booked and paid more for the single king -smoking but was given a non-smoking double after I pointed out the absurdity of the deposit to ensure no smoking. There was no hot water at all in the sink in the room. The TV was very small with limited channels. Bugs! Broken air conditioner. Telephone in room does not work at all. Wi-Fi barely works and you have to walk or use your cellphone to call the front desk about anything. Changes pricing as they please and do not always honor online bookings if they don’t agree with the pricing. Refuse to refund though. They ignore and seem to be okay with obvious drug dealing, fighting and prostitution as I was at the desk when someone came to complain and the hotel was rude to the man and anyone else who chimed in to back up his complaints.

10

Stefanie

Jun 9, 2025

·

Stayed 1 night

Staff was great, checked in and got a great nights sleep. Didn't realize breakfast was put away at 9 - so we missed out on a quick meal before departing on our last leg of the adventure. ): Really wanted to try one of those waffles...

4

Jennifer

Sep 11, 2024

·

Stayed 1 night

I stayed one night with my daughter. The location was convenient to Lambuth campus. The bedding was dirty and the pillows non existent but, the actual bed was comfortable. The area around motel seemed sketchy. Front desk staff was super accommodating and friendly.

2

Tamozsheiea

Nov 24, 2025

·

Stayed 1 night

Staff Front desk man is very rude . Poor customer service They don't give you any towels if you stay more than a month.

4

Marian

Sep 17, 2023

·

Stayed 1 night

Housekeeping and maintenance are not as they should be. Staff was very helpful but the property left a lot to be desired.

10

Nicholas

Oct 17, 2024

·

Stayed 1 night

Everything was very nice rooms very clean service very good check in was very good very friendly people and very helpful

2

Vivian

Feb 15, 2023

·

Stayed 1 night

The property was horrible. The floor was crackling when you walked on it. Paint peeling off the wall. I am a travel nurse and I had my grand children with me. This place is not safe. I did not stay in the rooms that I had booked. They lied and said I stayed in the room for over an hour. They would not refund my money. The only good thing was the receptionist. She was very polite and professional. Don't waste your time staying here.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for highway access and near Lambuth campus. However, several reviews mention feeling unsafe or finding the surroundings sketchy.

Related guest reviews

8

Rochelle

Oct 30, 2023

·

Stayed 11 nights

Location is good, staff was helpful and accommodating my needs!

2

Jeremy

Jun 18, 2023

·

Stayed 1 night

Left without checking in. Place was extremely run-down. Broken down vehicles in parking lot. Strong smell of Marijuana in parking lot. Pool has not seen use in years, was told it was under maintenance. Sketchy looking people hanging around outside and around rooms. Did not feel safe. Garbage everywhere. Pictures on website very misleading. Was denied refund.

4

Hank

Apr 15, 2025

·

Stayed 1 night

It is conveniently close to the Interstate Highway.

4

Jennifer

Sep 11, 2024

·

Stayed 1 night

I stayed one night with my daughter. The location was convenient to Lambuth campus. The bedding was dirty and the pillows non existent but, the actual bed was comfortable. The area around motel seemed sketchy. Front desk staff was super accommodating and friendly.

4

Jeannie

May 28, 2025

·

Stayed 1 night

We were very disappointed in the condition of room. Could only get one channel in English and other patrons allowed outside door talking and drinking all night

2

Vivian

Feb 15, 2023

·

Stayed 1 night

The property was horrible. The floor was crackling when you walked on it. Paint peeling off the wall. I am a travel nurse and I had my grand children with me. This place is not safe. I did not stay in the rooms that I had booked. They lied and said I stayed in the room for over an hour. They would not refund my money. The only good thing was the receptionist. She was very polite and professional. Don't waste your time staying here.

2

John

Jun 10, 2025

·

Stayed 1 night

Pictures do not reflect property. Non smoking room smelt like smoke made my wife sick was only in room for twenty minutes before returning key and leaving. Did not feel safe here

2

Christina

Apr 10, 2023

·

Stayed 10 nights

The door did not close all the way. There was a gap in the outside door that you could clearly see through to the outside. The area was not safe. I left without staying.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast quality and availability are inconsistent, with many mentions of limited selections, items running out early, or poor preparation. There are occasional positives about breakfast or coffee, but several guests recommend skipping it.

Related guest reviews

4

Rebecca

Feb 16, 2025

·

Stayed 1 night

Bed was comfortable! Tub/floor uneven, bathroom door needs to be replaced, door to outside did not close tight, when locked it could still be opened, reading lights over the bed had no bulbs, couch was VERY stained! Shabby & rundown room! Was told it was a no smoking room but the tub & toilet seat had cigarette burns! Outside the room was a walkway then grass, the grass was covered with cigarette butts! Breakfast was scrambled eggs that were burnt, coffee was good but no choice for cream/sugar only powdered creamer & regular sugar. When I checked in, I was asked if I had a dog (chose this place because it said pet friendly) they charged me a $15 fee for the dog! Would not recommend this place

2

Darin

Jul 29, 2024

·

Stayed 1 night

Place is extremely run down. Pillows and mattress is disgusting. The rooms are awful! Breakfast is awful as well.

2

xiaoming

Jun 18, 2023

·

Stayed 1 night

The room we stayed in was absolutely horrible. Black mold hp the walls, water squished up from between the floor tiles when you stepped on them. We were charged a $30 no-smoking deposit, but when we walked into the room, it reeked of cigarette smoke. The "continental breakfast" was literally 1 pack of powdered donuts and old coffee. I mean, you get what you pay for.

8

Carlene

Jul 23, 2023

·

Stayed 1 night

The room was spacious! And the bed was comfortable. Breakfast was supposed to be served until 10am, but there was nothing available when I got there at 9am.

10

Stefanie

Jun 9, 2025

·

Stayed 1 night

Staff was great, checked in and got a great nights sleep. Didn't realize breakfast was put away at 9 - so we missed out on a quick meal before departing on our last leg of the adventure. ): Really wanted to try one of those waffles...

2

Robert

Jan 1, 2025

·

Stayed 1 night

Check in was ok. Room was semi clean. Refrigerator did not work. A/C filter was the dirtiest I've ever seen. Prepare for noisy traffic. Breakfast was mediocre coffee was watered down. After checkout i went back a few hors later because i forgot my wall charger that had two wires connected for my smart watch and phone. It was not there and mysteriously no one had seen it. It had just vanished. They yried to give me a older sryle someone else had left but I told them no thank you and to have a great day. I wont be back because i cant stand a thief or a lier.

6

Robert

Jun 4, 2024

·

Stayed 1 night

Not a bad stay, its just a very old building and it showed. Could use a hot breakfast and a coffee maker in the room too.

10

Corinne

Mar 6, 2024

·

Stayed 1 night

This might be the best hotel/motel I have ever stayed at for the price. Fantastic in every way. Comfortable bed, great breakfast, clean room, friendly staff, etc. If your in the area definitely stay here.

4

Amber

Feb 17, 2023

·

Stayed 1 night

The man at the front counter was friendly and made us stand at counter so he could spray the room down with Febreeze.The room needed to be cleaned,the bathroom had been used prior to our coming into the room.Property wasn't ran down,just needed some minor upgrades.Free Breakfast was old bananas and cereal.I guess better than nothing.

4

Scott

Jun 18, 2024

·

Stayed 1 night

Do skip the complementary breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$78
February	$72
March	$43
April	$41
May	$41
June	$43
July	$44
August	$47
September	$44
October	$41
November	$42
December	$37

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $53	16 $36	17 $36	18 $44	19 $44
20 $44	21 $39	22 $39	23 $40	24 $39	25 $45	26 $44
27 $45	28 $40	29 $40	30 $40

Su	Mo	Tu	We	Th	Fr	Sa
				1 $90	2 $94	3 $94
4 $90	5 $90	6 $90	7 $90	8 $90	9 $94	10 $94
11 $90	12 $84	13 $90	14 $90	15 $85	16 $89	17 $89
18 $85	19 $85	20 $85	21 $87	22 $85	23 $89	24 $89
25 $85	26 $85	27 $85	28 $85	29 $85	30 $89	31 $89

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Double Bed

Standard Room, 1 King Bed

Room, 1 King Bed with Sofa Bed, Accessible (Efficiency)

Standard Room, 2 Double Beds

Guest reviews

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Rodeway Inn Jackson Northwest

Have a question?

Considering this hotel for your Jackson trip?

Prices for upcoming dates