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Based on 854 verified reviews
AI-generated summary based on recent guest reviews
Across reviews of SureStay Plus Hotel by Best Western Jackson, travelers frequently praise the friendly staff but note dated rooms with maintenance problems and uneven cleanliness, with recurring complaints about grimy floors and occasional pests.
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Jason
Apr 12, 2026
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Stayed 1 night
James
Mar 29, 2026
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Stayed 1 night
Jocelyn
Mar 27, 2026
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Stayed 1 night
James
Mar 19, 2026
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Stayed 1 night
Verconta
Mar 10, 2026
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Stayed 1 night
When you stay at SureStay Plus Hotel by Best Western Jackson in Jackson, you'll be in a shopping district, within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. This hotel is 1.7 mi (2.8 km) from Old Hickory Mall and 1.9 mi (3 km) from North Hospital.
Music Highway Crossroads(0.1 miles)
Casey Jones Village(0.2 miles)
Union University(0.9 miles)
North Hospital(1.9 miles)
Old Hickory Mall(2.1 miles)
Rusty's TV and Movie Car Museum(3.2 miles)
Free self parking is available on-site.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Pets are allowed with a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.
Check-in is from 3:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
The hotel is located in a shopping district, within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. It is approximately 1.7 miles from Old Hickory Mall and 1.9 miles from North Hospital.
Yes, there is a seasonal outdoor pool available, which is open from May to October.
Children may stay at the property, but they may not be eligible for complimentary breakfast.
The property has connecting/adjoining rooms available, which can be requested based on availability. Specific information about extra beds or cribs is not provided.
Instant AI responses are based on hotel information