Name: America's Best Value Inn and Suites - Jackson
Address: 220 Vann Drive, Jackson, Tennessee, United States of America, Jackson, Tennessee, US
Price range: $55–$68 per night
Rating: 7

What guests think

Reviews of America's Best Value Inn and Suites - Jackson describe a basic, budget stay in a convenient roadside location, with some guests finding clean, comfortable rooms and friendly staff, but many reporting cleanliness problems, worn rooms, and maintenance issues.

Breakfast is very basic and often understocked, with items like coffee or waffle batter missing. Several reviews mention pests, musty odors, and mold, while noise varies from quiet stays to highway or hallway disturbances. Service feedback is mixed, from friendly, helpful check-ins to rude interactions, language barriers, policy surprises, and billing problems. Expect a no-frills stop if you prioritize price and location over amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with easy parking, but some amenities are out of order (reports of a broken elevator and nonworking laundry) and a few rooms lack items like hairdryers or irons.

Related guest reviews

2

Barbara

Jul 16, 2023

·

Stayed 1 night

Wouldnt stay thete again if i only paid half the price. We were on the 2nd floor and the elevator was broken. The beds were advertized as queen, maybe they were full sized. Very, very dated. Definitely needed to be updated . One step above the Bates motel

6

Kali

Nov 21, 2024

·

Stayed 1 night

The staff was nice and the property was alright. But the ENTIRE reason I rented that particular location was v\because I was going to need to do a load of laundry before I left. I went to do my laundry anf the one washing machine did not work. Then, I went to have breakfast at 8 AM, I think it was suppose to be up until 9 or 10. There was NOTHING om the breakfast bar. I mean not a thing. The waffle batter was completely empty, there was no bread, no cereal, no coffee or milk of any kind. And it looked like there was not much out there to begin with. I was traveling with my dog, so I had hoped not to have to stop for breakfast somewhere else. And finally, my room was tiny. I've been in closets bigger than that room. Measurements of that room should be in the ad for the room. I honestly w\think it was a converted utility closet. It was not my worst experience traveling, but it was very dissappointing. I would not stay there again.

2

Christopher

Sep 27, 2023

·

Stayed 1 night

Had to pay a deposit that was not stated when booking. My first room was occupied and had to be assigned another room. Elevator did not work and had to walk three flights of stairs.

6

Ann

Oct 4, 2025

·

Stayed 2 nights

Hotel and room was clean. It’s a “no frills” hotel… no blow dryer or iron. The continental breakfast only had cereal and chocolate chip muffins. Staff was helpful, nice and friendly.

10

Kenneth

Jun 30, 2023

·

Stayed 1 night

Not exactly a modern constructed hotel property; but offers overwhelmingly attractive room features. First; incredibly strong cold a/c system. You can blast it all night long. Water in shower high pressure & really hot. You can open the windows in the morning. Soft bed. Quiet rooms. Perfect example of a hotel property where looks can be deceiving .

10

William

Sep 21, 2025

·

Stayed 1 night

Was located in convenient area close to shopping and dining. air worked good and parking easy

8

Kathleen

May 28, 2025

·

Stayed 1 night

Liked convenience and ability to have pets. Breakfast, though touted as included, was lacking. Ran out of coffee at 6:30 am.

10

Kim

Apr 24, 2023

·

Stayed 2 nights

Easy and convenient location. Close to our relatives house.

8

Johnnie

Aug 26, 2025

·

Stayed 1 night

It was very convenient and easy to park. We were traveling on a motorcycle.

4

Chris

Feb 25, 2025

·

Stayed 1 night

The property is very dated but kept decent. When we arrived they charged me a fee for early arrival. We left the hotel for a little while and when we returned we did not have any water. When they finally got the water running, we did not have any hot water. I had to purchase a room at a different hotel to shower. They did not compensate in anyway for the inconvenience.

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Cleanliness

Cleanliness is inconsistent, with many reports of dirty rooms and linens, musty odors, mold, and pests (including roaches and bed bugs), though a minority note clean stays.

Related guest reviews

2

Hope

Jul 25, 2025

·

Stayed 1 night

Very dirty room and bathroom, stained sheets, and unfriendly workers. Breakfast was completely cleared out before we got there and not restocked.

4

Ely

Jul 10, 2025

·

Stayed 1 night

Nothing unique, the bathroom ceiling looked like it was about to fall down.

2

Christopher

Nov 6, 2024

·

Stayed 1 night

I got bed bug bites!! Just confirmed by doctor!! Also 1st room tv not working Second room fridge did not close shut! Worst experience ever!!!

4

Brian

Jun 2, 2025

·

Stayed 1 night

Smelt like weed at lobby. Sardines on the floor as a trash can was over flowing with garbage. Towels had stains and wash clothes had hairs. In addition, a musty smell in the room. Room 222. I will never stay again

2

Anthony

Jun 1, 2025

·

Stayed 1 night

This was the worst hotel I’ve ever stayed at. It was completely filthy, and there was a roach on the wall in my room.This place is gross!!

2

Matthew

Nov 24, 2025

·

Stayed 1 night

Found a bed bug so we left

2

Danell

Apr 26, 2024

·

Stayed 2 nights

This property has major bed bugs. I woke up itching like crazy, cut on the lights and saw bed bugs crawling. As I kilt the bugs blood came out of them. They asked if I wanted another room, at that moment I just wanted a refund . They refused to give me a refund I had one more day that I paid for in advance but didn’t want to use because of their bed bugs.

4

Anggelo

Apr 19, 2024

·

Stayed 4 nights

Don't stay here and expect a clean enviroment. Broken furniture, mold on window trim and mold in bathtub trim. Literal dead bugs and roaches squished on wall, they didn't even bother cleaning it. The smell is pretty weird , i wouldn't say bad just offputting. Bed sheets and pillows smell bad kins of like when you wash something and forget to dry it. The breakfast is a joke, waffle maker, fruit thats not "ripe" yet, and mini powdered donut packages opened and displayed individually.

4

christine

Mar 25, 2024

·

Stayed 1 night

While it was a fairly cheap property, the bathroom was not properly cleaned. there was mold above the shower stall, the shower curtain rod was hanging by just a few threads of the screws. There were only 2 small bath towels provided and no shower Mat, making the floor quite dangerous. The only wash cloth was dirty and had been refolded and hung up. The bed springs were broken and made a terrible noise when sitting on the bed. The beds were very very uncomfortable.

2

Tiffany

Aug 11, 2024

·

Stayed 1 night

This place smelled really bad. There was mold build up on the shower curtain. Garage piled up in the hallway. The didn't look like it had been cleaned. There was no towels in the room. Tv didn't work. I will not stay there ever again. Not sure how the rating where high

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Rooms

Rooms are no frills and dated, with occasional broken furniture, small or dark layouts, mixed bed comfort, and some noise from the highway or neighboring rooms; a few guests found them comfortable or quiet.

Related guest reviews

6

Kali

Nov 21, 2024

·

Stayed 1 night

The staff was nice and the property was alright. But the ENTIRE reason I rented that particular location was v\because I was going to need to do a load of laundry before I left. I went to do my laundry anf the one washing machine did not work. Then, I went to have breakfast at 8 AM, I think it was suppose to be up until 9 or 10. There was NOTHING om the breakfast bar. I mean not a thing. The waffle batter was completely empty, there was no bread, no cereal, no coffee or milk of any kind. And it looked like there was not much out there to begin with. I was traveling with my dog, so I had hoped not to have to stop for breakfast somewhere else. And finally, my room was tiny. I've been in closets bigger than that room. Measurements of that room should be in the ad for the room. I honestly w\think it was a converted utility closet. It was not my worst experience traveling, but it was very dissappointing. I would not stay there again.

6

Melanie

Apr 18, 2025

·

Stayed 1 night

It was very close to the interstate and we were on the road side so we could hear the highway noise all night long. There was also a few people loitering around high or drunk when we checked in. Would have been kinda scary if I would’ve been alone. But it got us off the road for a few hours for cheap so it served it’s purpose.

6

Juan

May 17, 2025

·

Stayed 1 night

Good bed I guess but there’s really no breakfast don’t let that fool you there was no juice just milk and no batter for waffles the hotel has a little smell I think because they don’t use the AC at all and the humidity gets in but we did have a good sleep especially after such a horrible experience at rodeoaway and the peed beds nothing like this here the beds are good didn’t see much staining just minimal

10

Leo

Feb 15, 2025

·

Stayed 1 night

This appears to be a refurbished property. If so, the refurbishment has been done well. The room was comfortable, and everything worked. I got a great price from Expedia. No complaints. A good night's sleep while on the road. Bring your own bathtub plug if you intend to take a bath.

6

Ann

Oct 4, 2025

·

Stayed 2 nights

Hotel and room was clean. It’s a “no frills” hotel… no blow dryer or iron. The continental breakfast only had cereal and chocolate chip muffins. Staff was helpful, nice and friendly.

8

Traci

Nov 24, 2025

·

Stayed 1 night

Great location, friendly staff, beds are not super comfortable

6

airton

Jan 15, 2025

·

Stayed 1 night

A very simple hotel, dark rooms. Really, only useful for sleeping.

10

Kenneth

Jun 30, 2023

·

Stayed 1 night

Not exactly a modern constructed hotel property; but offers overwhelmingly attractive room features. First; incredibly strong cold a/c system. You can blast it all night long. Water in shower high pressure & really hot. You can open the windows in the morning. Soft bed. Quiet rooms. Perfect example of a hotel property where looks can be deceiving .

8

Dustyn

Aug 8, 2025

·

Stayed 7 nights

The bed was okay, the room had a couple pieces of broken furniture, lights, and light fixtures. Found a couple cockroaches.

6

Mary Ann

Sep 21, 2023

·

Stayed 1 night

The neighbor was loud and I could hear most of every conversation they had. Very annoying

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Service

Service is mixed: several guests praise friendly, helpful front desk staff and smooth check ins, while others cite rudeness, language barriers, reservation or billing problems, and limited housekeeping.

Related guest reviews

2

Stuart

Apr 25, 2023

·

Stayed 1 night

Was charges 4 times for the room. We showed the manager that we were overcharged and was told to let our bank handle the issue. It was an issue that could have been handled in a few minutes by the hotel but instead we are having to wait for our bank to investigate the charge dispute. Also the lobby has a pungent smell

6

Henry

Nov 8, 2025

·

Stayed 1 night

Staff had trouble with English. No coffee in the lobby in the morning. Coffee pot in the room leaked

10

Esther

Nov 28, 2024

·

Stayed 1 night

The clerk at the desk went out of his way to assist me when needed. Thank you

2

Jaquira

Apr 13, 2025

·

Stayed 1 night

Poor service, blood on the sheets, bed mattress is hard and when informed the worker he were very rude. I refused to stay at that hotel again.

10

wilburn

Jul 24, 2024

·

Stayed 1 night

Check in was great! Front desk clerk was friendly and helpful. Room was clean and comfortable. This is the 3rd time of staying at this hotel during my travels and has been great every time. The convenience of it being right of the I40 is an added benefit. When traveling this way will definitely stay again and would definitely recommend.

6

Ann

Oct 4, 2025

·

Stayed 2 nights

Hotel and room was clean. It’s a “no frills” hotel… no blow dryer or iron. The continental breakfast only had cereal and chocolate chip muffins. Staff was helpful, nice and friendly.

8

Traci

Nov 24, 2025

·

Stayed 1 night

Great location, friendly staff, beds are not super comfortable

10

Wilburn

Apr 5, 2024

·

Stayed 1 night

Smooth and easy process. Friendly reception staff.

2

Vernicia

May 17, 2024

·

Stayed 1 night

I will never book this hotel again I paid for my stay before arrival, I drove all the way from albany ga to be told that I couldn't check in because it was after 3 am and I had my kids with me and they didn’t want to even refund my money..

6

Betty

Jun 11, 2024

·

Stayed 1 night

I went to check in about 8:30pm. For some reason the rep behind the desk had difficulty finding my reservation. After about 10 of searching she finally found it. It was just frustrating after a long day of travel to have to deal with that. Other than that a good stay

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Location

Convenient roadside location near I-40 with nearby dining such as Cracker Barrel and shopping; some guests noted highway noise or loitering.

Related guest reviews

6

Lisa

Dec 17, 2024

·

Stayed 1 night

Cracker Barrel next door

6

Melanie

Apr 18, 2025

·

Stayed 1 night

It was very close to the interstate and we were on the road side so we could hear the highway noise all night long. There was also a few people loitering around high or drunk when we checked in. Would have been kinda scary if I would’ve been alone. But it got us off the road for a few hours for cheap so it served it’s purpose.

10

Wilburn

Apr 23, 2024

·

Stayed 1 night

Second time I've stay in this hotel and both times were great! Very smooth easy process to check in and room great for me and my one night stay. Convenient location with ease of getting off and on highway. Would definitely stay again and recommend.

8

John

Jul 2, 2025

·

Stayed 1 night

It was a very comfortable stay with a few sining options within walking distance

10

wilburn

Jul 24, 2024

·

Stayed 1 night

Check in was great! Front desk clerk was friendly and helpful. Room was clean and comfortable. This is the 3rd time of staying at this hotel during my travels and has been great every time. The convenience of it being right of the I40 is an added benefit. When traveling this way will definitely stay again and would definitely recommend.

8

Traci

Nov 24, 2025

·

Stayed 1 night

Great location, friendly staff, beds are not super comfortable

10

victor

Jan 8, 2025

·

Stayed 1 night

Very reasonable rate, basic continental breakfast was ok, coffee was good. Very convenient to Jackson stores, restaurants, etc.

10

William

Sep 21, 2025

·

Stayed 1 night

Was located in convenient area close to shopping and dining. air worked good and parking easy

10

Kim

Apr 24, 2023

·

Stayed 2 nights

Easy and convenient location. Close to our relatives house.

10

BOBBY

Jun 1, 2025

·

Stayed 1 night

Good price, clean room and Cracker Barrel next door!

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Dining

Breakfast is very basic and frequently understocked or not replenished (coffee and key items missing), though a few found it acceptable.

Related guest reviews

2

Hope

Jul 25, 2025

·

Stayed 1 night

Very dirty room and bathroom, stained sheets, and unfriendly workers. Breakfast was completely cleared out before we got there and not restocked.

6

Juan

May 17, 2025

·

Stayed 1 night

Good bed I guess but there’s really no breakfast don’t let that fool you there was no juice just milk and no batter for waffles the hotel has a little smell I think because they don’t use the AC at all and the humidity gets in but we did have a good sleep especially after such a horrible experience at rodeoaway and the peed beds nothing like this here the beds are good didn’t see much staining just minimal

4

David

May 11, 2023

·

Stayed 1 night

Tv reception was terrible snow on all channels could not see local channels. Continental breastfast was disappointing, oatmeal, tiny cinnamon rolls and Oatmeal

8

Eric

Nov 9, 2025

·

Stayed 1 night

The room was clean, comfortable and other than just having one trash can, accommodating. The breakfast was fresh but very basic and not a lot of choices. The man who checked us in was professional but not very friendly.

4

Darren

Apr 3, 2024

·

Stayed 1 night

Room smelt stale. Breakfast was a joke, had to ask for bread to roast no butter no juice had to ask for jam. Staff member didn’t seem to know where anything was and didn’t particularly seem to care

6

Ann

Oct 4, 2025

·

Stayed 2 nights

Hotel and room was clean. It’s a “no frills” hotel… no blow dryer or iron. The continental breakfast only had cereal and chocolate chip muffins. Staff was helpful, nice and friendly.

10

victor

Jan 8, 2025

·

Stayed 1 night

Very reasonable rate, basic continental breakfast was ok, coffee was good. Very convenient to Jackson stores, restaurants, etc.

8

Kathleen

May 28, 2025

·

Stayed 1 night

Liked convenience and ability to have pets. Breakfast, though touted as included, was lacking. Ran out of coffee at 6:30 am.

4

Jennifer

May 29, 2023

·

Stayed 1 night

There was no breakfast unless you consider cereal without milk. And there was only cheerios. No juice or anything. Checking in was rough. The doors were locked. Beds were uncomfortable. I spent more hoping for a better stay and it was awful

4

Dennis

Aug 21, 2024

·

Stayed 1 night

I would not recommend this hotel. The towels and wash cloths were dirty and didn't look like they had been laundered. When I asked for replacements, they were even dirtier. The breakfast area was dirty and the breakfast left a lot to be desired.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$47
February	$50
March	$51
April	$51
May	$49
June	$50
July	$54
August	$52
September	$52
October	$53
November	$45
December	$44

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $56	17 $56	18 $58	19 $58
20 $55	21 $55	22 $56	23 $56	24 $56	25 $58	26 $58
27 $55	28 $56	29 $56	30 $56

Su	Mo	Tu	We	Th	Fr	Sa
				1 $58	2 $64	3 $64
4 $62	5 $58	6 $58	7 $58	8 $58	9 $65	10 $65
11 $58	12 $58	13 $59	14 $62	15 $58	16 $65	17 $64
18 $58	19 $58	20 $58	21 $62	22 $62	23 $65	24 $65
25 $58	26 $62	27 $59	28 $62	29 $59	30 $68	31 $68

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Suite, 1 Queen Bed, Kitchen

Room, 1 Queen Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about America's Best Value Inn and Suites - Jackson

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