Name: Candlewood Suites Sterling by IHG
Address: 45520 East Severn Way, Dulles Town Center, Sterling, Virginia, United States of America, Dulles Town Center, Loudoun County, US
Price range: $98–$166 per night
Rating: 8.33

What guests think

At Candlewood Suites Sterling by IHG, travellers repeatedly praise the friendly, helpful staff and welcoming front desk, while feedback also highlights a convenient setting for errands and dining, balanced by occasional complaints about odors or dated areas.

Guests value in-room kitchens, a fitness room, and free self-service laundry. Rooms are typically comfortable, with a few isolated issues such as an uncomfortable mattress or temperature control. Overall, expect a practical, self-catering stay supported by friendly service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the in-room kitchens and free guest laundry; the fitness room is also mentioned. One review noted the laundry can be busy due to long-term guests.

Related guest reviews

6

Charles

Apr 15, 2024

·

Stayed 1 night

Strange property. Staff was fine and the place was clean. However, prospective guests should understand that it caters to a clientele that differs from the average motel/hotel occupant. On our floor we smelled cigarette smoke, despite signs saying the building is a nonsmoking facility. Since there are cooking facilities in the rooms, cooking odors were also fairly strong in the hallway. There was a group on men having a sort of tailgate party in the back of a pickup truck in the parking lot. Latin music could be heard from time to time, including for a short time around 3 a.m. We wouldn’t have let the high ranking we saw on Expedia influence us to choose this Candlewood facility if we had understood that it has more of a residential character, rather than being a regular hotel/motel.

10

Howard

Aug 21, 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

4

Kathleen

Jun 5, 2023

·

Stayed 1 night

The place was clean but no cups, coffee or ice in the room

10

Deborah

May 2, 2025

·

Stayed 1 night

Very awesome. We were able to wash our clothes for free. Very friendly staff.

8

daniel

Oct 12, 2025

·

Stayed 1 night

Only issue was during this stay there were a lot of contractor vehicles in the parking lot so it was hard to find a parking spot

8

Emilio

Oct 18, 2025

·

Stayed 8 nights

Bien ubicado cerca de muchos comercios restaurantes y servicios. La comodidad de la lavanderiay eo gimnasio. Puedes lavar tu ropa mientras haces ejercicio. La cocienta es muu funcional y la habitación muy cómoda.

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4

David S

May 9, 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

10

Audra

Apr 7, 2024

·

Stayed 2 nights

I like it but i wish they have ice maker

10

Shagufta

May 17, 2024

·

Stayed 1 night

Everything is fine but no breakfast

10

Sue

Jun 21, 2024

·

Stayed 2 nights

Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.

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Cleanliness

Many reviews describe clean rooms or a clean environment, but multiple guests report musty or mildew odors in hallways or some rooms, along with occasional maintenance issues and worn areas.

Related guest reviews

2

Mike

Jun 25, 2023

·

Stayed 1 night

Overall appearance was run down and had a damp smell within the room and hallways. Our ac unit broke during the night.

6

Patrick

Aug 2, 2023

·

Stayed 1 night

Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.

8

Martin

Jun 3, 2023

·

Stayed 2 nights

Convenient pleasant, clean and efficient.

10

Christa

Nov 17, 2025

·

Stayed 1 night

I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.

10

Tarek

Mar 9, 2024

·

Stayed 2 nights

Very welcoming and supportive and very clean

6

Ruben E

Feb 1, 2025

·

Stayed 3 nights

Room is fairly clean. floor needs some swabbing, furniture needs some work one drawer would not close properly. Shower room floor need some cleaning, and shower head is either partially clogged up since theres not much water coming out of it and water temperature is hard to control.

4

David S

May 9, 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

6

Fred

Jun 29, 2025

·

Stayed 1 night

Smelled like mildew or mold

8

Otto

Feb 23, 2026

·

Stayed 7 nights

Clean room, though hallways and elevator left something

10

Alexander

May 25, 2025

·

Stayed 2 nights

Clean environment and very friendly staff

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable. There are isolated complaints about an uncomfortable mattress or dated finishes.

Related guest reviews

2

Mike

Jun 25, 2023

·

Stayed 1 night

Overall appearance was run down and had a damp smell within the room and hallways. Our ac unit broke during the night.

6

Charles

Apr 15, 2024

·

Stayed 1 night

Strange property. Staff was fine and the place was clean. However, prospective guests should understand that it caters to a clientele that differs from the average motel/hotel occupant. On our floor we smelled cigarette smoke, despite signs saying the building is a nonsmoking facility. Since there are cooking facilities in the rooms, cooking odors were also fairly strong in the hallway. There was a group on men having a sort of tailgate party in the back of a pickup truck in the parking lot. Latin music could be heard from time to time, including for a short time around 3 a.m. We wouldn’t have let the high ranking we saw on Expedia influence us to choose this Candlewood facility if we had understood that it has more of a residential character, rather than being a regular hotel/motel.

10

Howard

Aug 21, 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

6

Patrick

Aug 2, 2023

·

Stayed 1 night

Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.

10

Christa

Nov 17, 2025

·

Stayed 1 night

I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.

6

Ruben E

Feb 1, 2025

·

Stayed 3 nights

Room is fairly clean. floor needs some swabbing, furniture needs some work one drawer would not close properly. Shower room floor need some cleaning, and shower head is either partially clogged up since theres not much water coming out of it and water temperature is hard to control.

8

Emilio

Oct 18, 2025

·

Stayed 8 nights

Bien ubicado cerca de muchos comercios restaurantes y servicios. La comodidad de la lavanderiay eo gimnasio. Puedes lavar tu ropa mientras haces ejercicio. La cocienta es muu funcional y la habitación muy cómoda.

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4

David S

May 9, 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

10

Sue

Jun 21, 2024

·

Stayed 2 nights

Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.

10

Brock

Mar 25, 2023

·

Stayed 1 night

It is nice and comfortable.

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Service

Service is frequently praised as friendly, attentive, and helpful, with easy interactions at the front desk. A few reports cite poor treatment or booking confusion.

Related guest reviews

10

Alice

Sep 5, 2025

·

Stayed 2 nights

Staff at this hotel are extremely attentive and quick to address any questions or concerns. Very friendly and helpful.

10

Deborah

May 2, 2025

·

Stayed 1 night

Very awesome. We were able to wash our clothes for free. Very friendly staff.

2

Mohsin

Jun 25, 2023

·

Stayed 1 night

Front desk person was an absolute nightmare. I had a picture of my Id and my physical credit card he gave us a hard time like we were criminals. It was me my 7 year old and my wife what a shame.

10

Christa

Nov 17, 2025

·

Stayed 1 night

I stayed here on a busy Saturday night, and even with the hotel being packed, the service was excellent. The front desk staff—both at check-in and check-out—were very kind, friendly, and welcoming. My room was spotless and well maintained. Overall, a very pleasant stay.

10

Max

Feb 3, 2025

·

Stayed 1 night

Would totally go back to this place thank you for the great service

10

JASON

Jan 3, 2026

·

Stayed 2 nights

Adiba Sultani was amazing and made our stay easy and enjoyable.

10

jorge

Jul 2, 2023

·

Stayed 1 night

Front desk people very nice and awesome

10

Luke Henry

Oct 19, 2025

·

Stayed 12 nights

Easy check in, convenient location

10

Terry

Nov 3, 2025

·

Stayed 1 night

Staff is nice.

10

Alexander

May 25, 2025

·

Stayed 2 nights

Clean environment and very friendly staff

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Location

Location is consistently described as convenient, near shopping and restaurants and suitable for local events. One review mentions an industrial feel to the surroundings.

Related guest reviews

10

Betty

Jan 17, 2025

·

Stayed 7 nights

Good hotel and convenient

10

Trina

Mar 17, 2024

·

Stayed 2 nights

Buena ubicación

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10

Howard

Aug 21, 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

8

Isaac

Sep 25, 2023

·

Stayed 3 nights

Next to Walmart and restaurants.

6

Patrick

Aug 2, 2023

·

Stayed 1 night

Outdated but in the middle of a heavy industrial area. Room was musty smelling and hallways were too.

8

Martin

Jun 3, 2023

·

Stayed 2 nights

Convenient pleasant, clean and efficient.

8

Emilio

Oct 18, 2025

·

Stayed 8 nights

Bien ubicado cerca de muchos comercios restaurantes y servicios. La comodidad de la lavanderiay eo gimnasio. Puedes lavar tu ropa mientras haces ejercicio. La cocienta es muu funcional y la habitación muy cómoda.

Translate

4

David S

May 9, 2024

·

Stayed 5 nights

It stunk in the hallways and lots of foreign contractors. They were dirty and most of them did not speak English. The laundry facilities are a joke. The contractors use them and walk off. Don’t care if you have to wait. The rooms were set for several people to stay. Very uncomfortable mattress. No broom or anything to keep your kitchen tidy. It was one of the worst experiences of a Candlewood Suites I have ever stayed in. The area around it is nice. That’s why I was confused it was in the shape it was in. My recommendation is don’t stay here if you like clean and comfortable. Those ratings is a joke.

10

Thomas

Apr 24, 2024

·

Stayed 2 nights

Great location for my stay

10

Luke Henry

Oct 19, 2025

·

Stayed 12 nights

Easy check in, convenient location

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Dining

Not enough information in reviews.

Related guest reviews

10

Howard

Aug 21, 2023

·

Stayed 1 night

Attended Washington Commanders Training Camp and this hotel was close by and inexpensive. The hotel had a kitchen, complete with cooktop, microwave, full fridge, dishwasher, comfortable queen bed and large bathroom. This hotel doesn't have a pool but does have fitness room and small store to purchase items to be cooked or snacks.

4

Kathleen

Jun 5, 2023

·

Stayed 1 night

The place was clean but no cups, coffee or ice in the room

10

Shagufta

May 17, 2024

·

Stayed 1 night

Everything is fine but no breakfast

10

Sue

Jun 21, 2024

·

Stayed 2 nights

Loved the free washer and dryer for all guest. Kitchen in the room was great and the ability to sign out extra items for it was wonderful. The location was very convenient to our family that we were visiting.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$101
March	$115
April	$118
May	$124
June	$151
July	$142
August	$123
September	$142
October	$141
November	$117
December	$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $124	18 $119	19 $119
20 $103	21 $128	22 $128	23 $136	24 $135	25 $116	26 $110
27 $102	28 $126	29 $129	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $124	3 $132
4 $112	5 $137	6 $152	7 $141	8 $132	9 $154	10 $166
11 $121	12 $144	13 $152	14 $149	15 $132	16 $98	17 $131
18 $116	19 $129	20 $145	21 $149	22 $141	23 $141	24 $157
25 $116	26 $136	27 $145	28 $145	29 $128	30 $124	31 $121

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite, 2 Double Beds (Full Kitchen)

Studio Suite, 2 Double Beds, Accessible Bathtub (Mobility)

Suite, 1 Bedroom (Full Kitchen)

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

Studio Suite, 1 Queen Bed (Full Kitchen)

Studio Suite

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Sterling by IHG

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Prices for upcoming dates