Name: DoubleTree by Hilton Sterling - Dulles Airport
Address: 21611 Atlantic Blvd, Dulles Town Center, Sterling, Virginia, United States of America, Dulles Town Center, Loudoun County, US
Price range: $124–$283 per night
Rating: 7.9

What guests think

At DoubleTree by Hilton Sterling - Dulles Airport, travelers frequently praise the convenient airport location and generally friendly staff, with comfortable beds that suit short stopovers before or after flights.

Across reviews, the property is described as dated, with recurring maintenance problems (keys, plumbing, AC, TVs) and intermittent cleanliness issues, including odors and occasional pests. Facilities draw mixed feedback: pool and hot tub closures or cleanliness problems, intermittent equipment outages (business center, elevators, ice machines), no guest laundry despite listings, and an airport shuttle that can have limited hours or be inconsistent. Dining experiences vary; some enjoyed the bar and meals, while others found breakfast confusingly charged or mediocre and restaurant prices high. Expect a convenient, serviceable stay with friendly staff, but an older hotel where reliability varies by room and amenity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities draw mixed feedback. Pool and hot tub issues (closures/cleanliness), occasional outages for business center, elevators, and ice machines, no guest laundry despite listings, appreciated bar, and an airport shuttle with limited hours or inconsistent service.

Related guest reviews

8

David

Oct 18, 2024

·

Stayed 1 night

Long term parking Available through third party

8

Monica

Aug 20, 2023

·

Stayed 2 nights

Ice machines was out on several floors

4

David

Sep 25, 2023

·

Stayed 2 nights

A “$6” mixed drink at the bar cost $14. The breakfast that is free at Choice & Quality hotels cost $16. No ice machines were in service. There were no vending machines and the snack bar was very poorly stocked. 👎👎👎

6

Kevin

Jun 10, 2025

·

Stayed 2 nights

The pool was filthy. The jacuzzi was not working. Staff was friendly and courteous. VERY disappointed in the condition of the pool and jacuzzi.

4

john

Jun 10, 2024

·

Stayed 1 night

Bath sink hot water faucet broken Only Direct TV no movie choices Far from Dulles and shuttle was not operating early morning In fact few buses so vans were jammed with riders after a very long wait

10

DESMOND

Oct 2, 2024

·

Stayed 1 night

Convenient to airport. Great shuttle service. Very prompt. Clean but seemed understaffed. However, very prompt and respectful when present.

6

Rachel

May 29, 2025

·

Stayed 2 nights

This property is not my favorite. It’s beautiful on the outside, easy to park, good location if you’re going to be traveling around various parts of northern VA but there are issues. On Expedia it was advertised that this property had laundry facilities which we were counting on and we learned they have none for guests. The property also has an indoor pool which the kids were excited about and it was closed for maintenance the entire time we were there with seemingly no work being done on it, just closed. The restaurant was not great at the hotel and is really pricey. The room was a good size and seems to be sound proof which was a strong point and the gym is small but a great mix of everything to keep you fit while traveling.

8

Kathy

Jun 26, 2025

·

Stayed 2 nights

The facility had great staff from the front desk to the bar. Would have liked to seen a clock in the workout center and cups for water. The door took seven tries before it opened and other quest had the same problem.The pool and sauna were refreshing. Unfortunately the business center had computers but were not working for 2 days. Left my computer at home. Would like to see in future non alcoholic beer.

8

Susan

Oct 30, 2024

·

Stayed 1 night

We stayed there before we had to fly out of Dulles and it says they provide a shuttle bus to the airport but if you have an early flight you can’t get on shuttle bus till 6:00am. So we had to Uber to the airport which cost about $30 and when we were ready to be picked up from the airport the shuttle bus never came so we had to Uber back to the hotel. And parking your car at the hotel was cheaper than parking at the airport. Rooms were clean!

8

andrea

Jan 23, 2024

·

Stayed 2 nights

Great staff, comfy beds...REALLY COMFY, cookies!!!! My only negative comment is one of the elevators that i almost got stuck in and the night hotel representative that basically made me feel like I was stupid. Monday January 22, 2024 after 9pm. Got into elevator 1 and pushed my floor button...yes i also scanned my keycard...and it bounced and showed "Out of Service". Thankfully the door opened. I reported this to "him" and not only was he dissmissive but wouldnt answer my question about where i could find stairs to get to my floor.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is mixed. While many found rooms clean, recurring problems include odors, stained or unprepared linens, and reports of bugs, including two bed bug incidents.

Related guest reviews

4

Sandman

Jun 14, 2024

·

Stayed 1 night

The room #204 smelled like a gym locker room during football season.

10

Leni

Oct 18, 2024

·

Stayed 1 night

Clean

2

Heather

Nov 9, 2024

·

Stayed 1 night

Tissues in bathroom were not refreshed. Complementary water was not provided.. Room had a musty odor. inaccurate billing charged for room service that was not used or ordered for any reason. With zero management available to help me with the billing issue because management is not available in until 2 PM.

2

Amanda

Jul 21, 2024

·

Stayed 1 night

INFESTED WITH BED BUGS.

8

Hope

Sep 2, 2025

·

Stayed 2 nights

Let's just say 'don't take your shoes off' - carpet in room is gross. Really needs a refresh. Would likely not stay there again

8

Joshua

Apr 17, 2024

·

Stayed 2 nights

The staff were very friendly, the food, and the restaurant was very good. I did, however, have ants in my luggage that I had stored in the closet and there were no bags in the trash cans when I needed to throw away food or something like that which also did not help with the ant Situation. It wasn’t a lot, but it was enough. Bathrooms were very clean. The gym was also very nice not huge but exactly what you needed for Jim at a hotel stay would definitely come back for the amount of Terminex vehicles in the parking lot I feel the ants could’ve been handled

2

Edwin

Aug 7, 2025

·

Stayed 1 night

I was put in a room that smelled like pee. I called and kept call with the Staff doing anything about it. After five calls and 8 plus hours I was moved to a new room. That was after I made it clear that I will not be sleeping in the room. The new room had strong chemical smell that flared up my sinuses by the morning.

2

Joyce

Dec 17, 2023

·

Stayed 3 nights

Woke up after our third night with bed bug bites. I complained to the staff and was told a manager will reach out to me. We checked out and have not heard anything back. Terrible experience! Terrible service! Do NOT stay at this hotel. Plus now I’m terrified to bring back bed bugs home with us. We will have to get an exterminator to avoid contaminating our home.

10

Helen

Sep 1, 2024

·

Stayed 1 night

Very clean and quiet. Thank you

10

Aaron

Sep 18, 2024

·

Stayed 1 night

Clean room. Comfy bed.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated, with recurring maintenance issues (keys, plumbing, AC, TVs) and worn furniture or carpets. Many guests also found beds comfortable, and some rooms were quiet or spacious.

Related guest reviews

4

Kelli

Jun 27, 2025

·

Stayed 2 nights

In my room, I had difficulty with the door, which could have been because of the heat and humidity, causing it to swell and making it difficult to open. Also, the room had a funky smell. Lastly, I went down to breakfast, and many in the dining room thought it was free and then as we started eating a woman came around to say there was a charge. What are you supposed to do as you are already eating? There should have been someone right by the entrance to the buffet saying you will be charged $19.

8

Kim

May 25, 2025

·

Stayed 2 nights

Property is due for a refresh. Even the lamp shades on the sconces show fraying. All drawers in the dresser broken. On the surface it’s ok. Priced below market for a reason.

8

Denise

May 20, 2024

·

Stayed 1 night

I stayed at this hotel several times and I never seen the property in this condition. My room had no bags in the trash cans, The faucet in the shower was at least two inches off the wall. The pillow cases were dirty. I will find another hotel the next time I travel to Sterling.

8

Megan

Feb 2, 2025

·

Stayed 1 night

Great place. Super clean. My only gripe is the poor water pressure in the shower and the bath towels sized for toddlers. Took me forever to get the shampoo out of my long, thick hair. Otherwise, great experience.

8

Kevin

Jun 11, 2024

·

Stayed 1 night

The stay at Double Tree Hilton Sterling was good to great. Checking in was not trouble, Ozman (sp.) assisted us and was very informative. The size of the room was good, only problem was it had a rolled up wet towel in which I took down to the front and a new towel was brought up to the room. We had trouble with our room key which had to be replace three times just for an overnight stay. Overall, Ozman was really helpful in all our needs and made the stay great. Will definitely stay at Double Tree again.

4

Gregory

Apr 28, 2025

·

Stayed 3 nights

Tired hotel, badly in need of a refresh. We did not get the room we booked. Air conditioning unit was loud, needed to be replaced.

2

Liming

Apr 21, 2024

·

Stayed 2 nights

Hotel looks old. Room smell bad. Bed mattress is too soft. Sheet and beddings are dampened. A lamp doesn't work. Hotel front desk is also rude and lied about the shuttle departure time so we missed the shuttle to the airport.

8

Hope

Sep 2, 2025

·

Stayed 2 nights

Let's just say 'don't take your shoes off' - carpet in room is gross. Really needs a refresh. Would likely not stay there again

8

Begum

Aug 29, 2024

·

Stayed 1 night

Shower was not working

6

Tanna

Jun 1, 2024

·

Stayed 2 nights

The fridge in the room didn’t work properly. The furniture needs to be up graded. And it was a hot couple of days and the air conditioning didn’t seem to be on or working.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful across front desk, bar, and restaurant. Responsiveness varies, with reports of slow follow-up or rudeness when resolving room problems or breakfast billing.

Related guest reviews

10

Pablo

Jul 16, 2025

·

Stayed 3 nights

The hotel is situated in an ideal location—close to everything you need, whether it's restaurants, shops, or local attractions. What really stood out was the staff; everyone was incredibly welcoming, attentive, and genuinely focused on making sure our stay was comfortable. From check-in to check-out, the level of service was consistently professional and friendly. It truly made a difference in our overall experience. Highly recommended for both business and leisure travelers.

10

Andre

Jun 15, 2025

·

Stayed 3 nights

Desk staff and Bartender were amazing.

8

tricia

Oct 13, 2024

·

Stayed 2 nights

The only issue we had was when we went to get breakfast the employee acted very rude while retrieving our name and room number. Then when we wasn’t on her list she said “ well your not on my list so it’s going to cost you $17.95 per person”.I showed her our booking itinerary. She then said” I have to check with the front desk”. All the while expressing an attitude as if we was doing something wrong. There was between 20-30 people present. She should have approached us in a different manner.

2

Liming

Apr 21, 2024

·

Stayed 2 nights

Hotel looks old. Room smell bad. Bed mattress is too soft. Sheet and beddings are dampened. A lamp doesn't work. Hotel front desk is also rude and lied about the shuttle departure time so we missed the shuttle to the airport.

2

Daniel

Sep 18, 2024

·

Stayed 1 night

Check in was great. Dead bugs in toilet along with pink mold. Toilet broken but not discovered until into the night. Had to use lobby bathroom. Staff unwilling to assist due to 3rd party billing. Old run down rooms, used to be nice place. Asked for refund they said ask Hotels.com

10

Rahel

May 29, 2024

·

Stayed 1 night

Very friendly staff. I appreciated their warmth.

2

Edwin

Aug 7, 2025

·

Stayed 1 night

I was put in a room that smelled like pee. I called and kept call with the Staff doing anything about it. After five calls and 8 plus hours I was moved to a new room. That was after I made it clear that I will not be sleeping in the room. The new room had strong chemical smell that flared up my sinuses by the morning.

10

Marylou

Sep 12, 2024

·

Stayed 1 night

Excellent customer service

8

Marzetta

May 26, 2024

·

Stayed 1 night

Very nice hotel. The staff was hardworking and kind.

10

Jill

Sep 2, 2025

·

Stayed 3 nights

I absolutely loved my stay with this hotel. Clean- staff so friendly- loved the bar in evening to unwind and loved having shuttle to airport . Will definitely be back …

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AI-generated summary based on recent guest reviews

Location

Widely praised for convenience to Dulles Airport and nearby shops and restaurants, with easy road access and generally quiet surroundings. A few felt it was less convenient without timely shuttle service.

Related guest reviews

8

Carin

Jun 24, 2024

·

Stayed 2 nights

Not far from airport and close to shops for getting snacks or food to heat up in microwave. Mini fridge in room was helpful. Bed very comfortable with more than adequate AC. Would stay there again.

10

Pablo

Jul 16, 2025

·

Stayed 3 nights

The hotel is situated in an ideal location—close to everything you need, whether it's restaurants, shops, or local attractions. What really stood out was the staff; everyone was incredibly welcoming, attentive, and genuinely focused on making sure our stay was comfortable. From check-in to check-out, the level of service was consistently professional and friendly. It truly made a difference in our overall experience. Highly recommended for both business and leisure travelers.

8

Jean-Claude

Jan 4, 2025

·

Stayed 1 night

Near the airport and friendly staff

10

James

Apr 6, 2024

·

Stayed 2 nights

Nice clean property. Very convenient.

8

Carrie

Jul 20, 2023

·

Stayed 3 nights

I was here for 3 days. I enjoyed dinner two nights in the restaurant and breakfast once. The room was clean and the staff was friendly. Location is great. Quick drive to alot of restaurants. Walmart, Target and the airport are close by also.

10

DESMOND

Oct 2, 2024

·

Stayed 1 night

Convenient to airport. Great shuttle service. Very prompt. Clean but seemed understaffed. However, very prompt and respectful when present.

10

Lorri

Jun 4, 2025

·

Stayed 2 nights

Hotel was clean, peaceful and close to restaurants, shopping, and entertainment. Our family enjoyed our stay.

10

mohammad

Aug 17, 2024

·

Stayed 2 nights

Location good

10

Cindy

Feb 11, 2024

·

Stayed 1 night

Close enough to shops but far enough for some piece and quiet.

10

Marcus

Jun 22, 2023

·

Stayed 1 night

Great location and service. Easy access if you have a vehicle. Right next to the Walmart

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AI-generated summary based on recent guest reviews

Dining

Food and drink feedback is mixed: several enjoyed the bar and restaurant meals and service, while others found breakfast mediocre or confusingly charged and the restaurant pricey, with limited options like no wine list.

Related guest reviews

4

Kelli

Jun 27, 2025

·

Stayed 2 nights

In my room, I had difficulty with the door, which could have been because of the heat and humidity, causing it to swell and making it difficult to open. Also, the room had a funky smell. Lastly, I went down to breakfast, and many in the dining room thought it was free and then as we started eating a woman came around to say there was a charge. What are you supposed to do as you are already eating? There should have been someone right by the entrance to the buffet saying you will be charged $19.

10

Jason

Apr 8, 2024

·

Stayed 2 nights

Hotel and Staff are great! Room was clean and comfortable. Breakfast was a bit high in price but was ok overall.

8

RAHUL

Aug 31, 2024

·

Stayed 3 nights

Good airport hotel, Breakfast is ok but can be improved with more healthy options

4

David

Sep 25, 2023

·

Stayed 2 nights

A “$6” mixed drink at the bar cost $14. The breakfast that is free at Choice & Quality hotels cost $16. No ice machines were in service. There were no vending machines and the snack bar was very poorly stocked. 👎👎👎

10

Laurie

Aug 22, 2023

·

Stayed 1 night

Service in the restaurant was AWESOME!!! Food was delicious! Room very comfortable.

8

Robbie

Jun 12, 2024

·

Stayed 1 night

We had to wait 10 minutes to checkin because nobody was at counter to greet us. Dining was great and bartender was very helpful

8

tricia

Oct 13, 2024

·

Stayed 2 nights

The only issue we had was when we went to get breakfast the employee acted very rude while retrieving our name and room number. Then when we wasn’t on her list she said “ well your not on my list so it’s going to cost you $17.95 per person”.I showed her our booking itinerary. She then said” I have to check with the front desk”. All the while expressing an attitude as if we was doing something wrong. There was between 20-30 people present. She should have approached us in a different manner.

6

Rachel

May 29, 2025

·

Stayed 2 nights

This property is not my favorite. It’s beautiful on the outside, easy to park, good location if you’re going to be traveling around various parts of northern VA but there are issues. On Expedia it was advertised that this property had laundry facilities which we were counting on and we learned they have none for guests. The property also has an indoor pool which the kids were excited about and it was closed for maintenance the entire time we were there with seemingly no work being done on it, just closed. The restaurant was not great at the hotel and is really pricey. The room was a good size and seems to be sound proof which was a strong point and the gym is small but a great mix of everything to keep you fit while traveling.

4

Robert

Oct 18, 2024

·

Stayed 2 nights

rooms were old/needd update. difficult time navigating the TV as we don't have direct TV. Breakfast was awful. very very disappointed as the price was over $200/night

10

Denis

Jun 6, 2024

·

Stayed 1 night

Overall it's very good place for reasonable price. Good beds, light, food and so on. The only things which I will recommend to improve: 1) ventilation in the bathroom (it might be an engineering mistake. Worth to check other DT hotels). Its just not draw the air from bathroom. Just do tests. 2) the restaurant does not have a wine list.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$119
February	$137
March	$143
April	$162
May	$173
June	$165
July	$148
August	$136
September	$142
October	$155
November	$121
December	$106

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $283	17 $175	18 $174	19 $142
20 $142	21 $199	22 $199	23 $242	24 $171	25 $180	26 $180
27 $124	28 $190	29 $196	30 $180

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $125	3 $125
4 $125	5 $180	6 $223	7 $195	8 $174	9 $189	10 $225
11 $171	12 $164	13 $206	14 $179	15 $171	16 $205	17 $217
18 $162	19 $160	20 $243	21 $232	22 $185	23 $182	24 $187
25 $146	26 $156	27 $209	28 $177	29 $148	30 $139	31 $139

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Monthly average prices

About this property

Location

Room options

Two Queen Executive

Room, 1 King Bed (Larger Room)

Two Queen Beds

One King Bed, Accessible

Executive Room, 1 King Bed

Two Queen Beds, Roll in Shower

Suite, 1 King Bed

Room, 1 King Bed

Room, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about DoubleTree by Hilton Sterling - Dulles Airport

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Considering this hotel for your Dulles Town Center trip?

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