Name: Holiday Inn Express & Suites Lebanon-Nashville Area by IHG
Address: 826 South Cumberland Street, Lebanon, Tennessee, United States of America, Lebanon, Tennessee, US
Price range: $87–$376 per night
Rating: 9.05

What guests think

At Holiday Inn Express & Suites Lebanon-Nashville Area by IHG, reviewers consistently praise very clean rooms, friendly staff, and a satisfying complimentary breakfast, while noting a convenient location just off I-40 near restaurants and stores.

Several guests mention traffic or door noise, especially in rooms near the highway or entrances. Elevator outages and having only one elevator led to delays and inconvenience on some stays. Service is often attentive, though a few report miscommunication or slow check-in; breakfast is widely liked with occasional hiccups like an out-of-order pancake machine or missing items. It suits road trips and short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is free and generally ample and well lit. A single elevator caused waits and occasional outages, and pool quality was mixed.

Related guest reviews

6

chrystal

Nov 8, 2023

·

Stayed 1 night

The elevator was not working and we was on the 4th floor and i habe copd. Had we known before hand we would not have stayed and there was no canceling cause then we would be charged for that. The bed was also uncomfortable.

10

Mike

Nov 20, 2025

·

Stayed 1 night

Parking was good

8

Cathy

Mar 27, 2025

·

Stayed 1 night

Large parking lot, and very well lit for safety concerns. Staff was friendly, only downside was traffic noise at night, but my bad for not thinking about how close the hotel was to the Interstate. I usually dont book in a hotel that close to a major highway.

6

Melissa

Nov 6, 2023

·

Stayed 2 nights

The room was nice. The mattress and pillows were one of the best we’ve stayed at. The problem was the elevator didn’t work the entire stay. No one mentioned it except for a sign that stayed up the entire weekend. We had to carry our luggage up four flights of stairs!! I’m glad we didn’t have our elderly parents with us. For the price we paid I would expect the elevator to work. Not to mention an ‘I’m sorry’.

8

David

Nov 5, 2023

·

Stayed 1 night

The elevator was down but it was being repaired.

2

Fred

Jun 24, 2023

·

Stayed 2 nights

My truck was stolen out of the parking lot

10

Julia

Feb 5, 2024

·

Stayed 1 night

From breakfast being delicious to the clean swimming pool. This hotel offers great service

6

Lishchkaya

Jul 23, 2024

·

Stayed 1 night

It was just ok. For the price and it being a Holiday Inn, I kinda expected better. The breakfast was the best part. Lots of food options if you have no allergies. Our room took a good 20 min for us to figure out how to work the AC. Turns out it was plugged in but had to be reset on the plug. My husband figured it out. Fan in the bathroom did not work. Floor has no carpet and is all the hard tile. Not my favorite but maybe easier for them to clean. The pool had this weird film on it. My son said he thinks they had just added some more powdery chemicals or something. We still swam because our little one was so upset if we didn't. We're ok but the filter was barely working. Would.not probably stay here again. So many other options cheaper and better than this.

10

Mary

Jul 6, 2025

·

Stayed 3 nights

We had a great, comfortable stay. The coffee bar was wonderful. Also enjoyed grabbing breakfast daily. Location was convenient to many stores and restaurants. It was also nice that parking was free.

10

Dana

May 20, 2023

·

Stayed 6 nights

Every time we stay is great.Breakfast is excellent and Joann and Crystal are friendly and very accommodating.This time our only complaint was our last night of a 6 night stay was parking.This needs to be addressed. We had to park at the neighboring hotel. Four big trucks took eighteen spots.

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Cleanliness

Reviews frequently highlight very clean rooms and well-kept spaces. A few note lapses like dirty bathroom edges, towels with hair, or minor in-room issues.

Related guest reviews

10

Christine

Jun 2, 2025

·

Stayed 2 nights

Clean and quiet. I highly recommend

10

Jennifer

Sep 16, 2025

·

Stayed 1 night

Nice clean room with comfortable bed.

8

Patricia

Jul 9, 2023

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Stayed 1 night

The only problem was the air conditioning in the middle of the night sprayed a wet mist on everything sheets and bedding was wet .

10

FJ

May 17, 2025

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Stayed 1 night

Consistently clean with good service

8

Megan C

Jun 7, 2024

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Stayed 1 night

The bathroom could have been a bit cleaner. It was okay on the surface, but corners and edge areas were quite dirty.

10

Dan

Jun 17, 2024

·

Stayed 1 night

SUPER CLEAN!!!!! If you need a great place to stay just outside Nashville, This is the place to go!

2

Jason

Apr 24, 2023

·

Stayed 1 night

There was long black hair on both of our towels, the washcloths had crusts on them. I was disgusted. There was no one at the desk at check out to complain to.

10

Eric

Oct 1, 2025

·

Stayed 1 night

Clean room,friendly staff.

10

Cheri

May 13, 2025

·

Stayed 3 nights

Very clean and staff is kind and helpful

10

Elizabeth

Aug 3, 2025

·

Stayed 1 night

Very clean hotel. Very friendly staff. Good quick breakfast and close to restaurants and stores.

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Rooms

Rooms are generally comfortable with good beds and touches like hard flooring and blackout shades. However, some experience highway or door noise, and a few found beds uncomfortable or room features not as expected.

Related guest reviews

8

Mark

Nov 19, 2024

·

Stayed 1 night

It was just an overnight stay on a long trip. It provided me with exactly what I needed; a good, comfortable nights sleep.

10

Jennifer

Sep 16, 2025

·

Stayed 1 night

Nice clean room with comfortable bed.

8

Cathy

Mar 27, 2025

·

Stayed 1 night

Large parking lot, and very well lit for safety concerns. Staff was friendly, only downside was traffic noise at night, but my bad for not thinking about how close the hotel was to the Interstate. I usually dont book in a hotel that close to a major highway.

6

Stephanie

Oct 12, 2025

·

Stayed 1 night

Pretty clean room but older. Room was on the first floor literally right next to an entrance/ exit door and right next to the lobby and staff room. Heard absolutely every person in the lobby and that came through and slammed that door. They should never provide this room to guests.

8

Jennifer

Feb 27, 2025

·

Stayed 1 night

The hotel itself is fine. It is right next to the highway, which is what i heard ALL night long. I did not ask for another room, just slept with a pillow over my head. Great breakfast.

10

Richard

May 3, 2025

·

Stayed 1 night

Room was very nice, non-carpeted, which I loved. Matress a little firmer than I am used to, but overall, very nice

10

Pamela

Aug 14, 2023

·

Stayed 1 night

Super clean and comfortable. Loved the black out shade! Only thing that could have made it better was a exhaust fan in the bathroom! Will stay at this property again.

10

Lisa

Nov 9, 2024

·

Stayed 1 night

Everything was great and our room was clean and our bed was comfy

10

Gerald

Dec 27, 2022

·

Stayed 1 night

Very clean, super comfortable beds

6

Geno

Feb 13, 2025

·

Stayed 1 night

The bed was not comfortable

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Service

Service is frequently praised as friendly, accommodating, and proactive, with standout front-desk and breakfast teams. A few guests reported miscommunication, unfriendly interactions, slow check-in, or key/billing issues.

Related guest reviews

8

Morgana

Jul 4, 2023

·

Stayed 1 night

I am not sure the name of the lady who checked us in, but perhaps she needs a little more training in dealing with customers. She lacks social skills, did not acknowledge guests properly, and not once gave us eye contact, didn’t even introduce herself. We usually stay at Marriott hotels and know that we will feel welcome because we get excellent service so our check in process at this hotel was disappointing. Another instance that made me feel uncomfortable is the fact that we locked ourselves out of our room when heading out for breakfast. My teenager son went to ask for a key and all he had to do was give the room number. He was not asked for any other type of verification which means anyone could have obtained a key to our room. The property overall was great and well maintained. Our breakfast experience was wonderful and Joanne and Paulina did a great job maintaining things stocked and clean the whole time.

10

Jeffery

Jun 7, 2025

·

Stayed 1 night

Great location and incredibly friendly staff! They went above and beyond by reaching out to let me know I had left something behind in my room—and even offered to mail it to me. What hotel does that anymore? I’ve left things at other places and was just told nothing was found, even when I knew exactly where I left it. Truly impressed with their honesty and service. Highly recommend!

4

Ryan

Mar 27, 2023

·

Stayed 1 night

We waited a half hr to check in and we already had a reservation

6

ROBIN

Dec 16, 2024

·

Stayed 1 night

Upon checking in, the person at the desk was not very friendly. I had booked 2 rooms and she said there was only one room booked and we asked if there were connecting rooms and she said 'no'. She proceeded to say that she could get us another room because they weren't busy. So she did (still not the friendliest). Then we get up to our rooms and they were connecting rooms!!!! So was she just grumpy, sassy, or uninformed. I am not sure. The fellow that was at the desk later on was very friendly. My husband talked with another older gentlemen that worked there and he said he was also friendly. Like they say, "First impressions are the most important"

10

Jessica

Oct 28, 2024

·

Stayed 1 night

This place was very good my me and my family during a really tough time. Our uhaul truck broke down 45 mins from where we were suppose to be and needed to stay an extra day. They accommodated us and made life easier. Thank you to the girl at the front desk that helped me out. Truck is finally fixed and we are now on our way back on the road to California. Place was clean and quiet.

10

Eric

Oct 1, 2025

·

Stayed 1 night

Clean room,friendly staff.

10

Candace

Jun 14, 2025

·

Stayed 1 night

The front desk manager on Friday, June 13 was exceptional. He helped us in many ways and he was quick and efficient. I can’t imagine a more polite and amiable person to greet to guests.

10

Jessica

Oct 27, 2024

·

Stayed 1 night

I had an amazing stay at this hotel. The staff was friendly, and extremely accommodating. Management was able to resolve a logistical issue within no time in an effort to be accommodating. They went above and beyond. The hotel was extremely clean and the staff was so nice and friendly.

10

Elizabeth

Aug 3, 2025

·

Stayed 1 night

Very clean hotel. Very friendly staff. Good quick breakfast and close to restaurants and stores.

4

Deborah

Sep 22, 2025

·

Stayed 2 nights

The night attendant extended my stay for two more nights, said I could have same room. Day attendant said that wasn’t right, couldn’t stay in same room. Maybe they should be on same page. I had no time to come back and change rooms. Because of a family member in hospital. Which was why I needed a room. Back costumer service.

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Location

Conveniently off I-40 and close to restaurants and stores, making road trips easy. Some guests noted traffic noise due to the highway-adjacent setting.

Related guest reviews

10

Gregory

Mar 20, 2023

·

Stayed 1 night

Nothing unique, convenient for me, easy access, very nice area.

10

Bill

May 24, 2025

·

Stayed 2 nights

Conveniently located off of I-40, near restaurants and shopping. Clean room and good continental breakfast, although the pancake machine was out of order when we were there (May 2025). Friendly staff.

8

Thallise

May 30, 2024

·

Stayed 3 nights

The hotel is in a good position from i40 and easy to get around.

8

Patrick

Sep 26, 2024

·

Stayed 1 night

It was just off the highway

10

Stephen

Jan 6, 2023

·

Stayed 1 night

Nice, new-looking place that was near restaurants.

10

Mary

Jul 6, 2025

·

Stayed 3 nights

We had a great, comfortable stay. The coffee bar was wonderful. Also enjoyed grabbing breakfast daily. Location was convenient to many stores and restaurants. It was also nice that parking was free.

10

Ryan

May 27, 2025

·

Stayed 2 nights

Hotel is near highway which is good for travel. Can hear some loud vehicles from room. Breakfast is decent, better then regular toast and cereal some places offer.

10

Thallise

Dec 29, 2023

·

Stayed 2 nights

Top class and clean and comfortable and excellent location off of I40 Highway.

10

Cynthia

Apr 22, 2025

·

Stayed 1 night

It was right off the highway

10

Elizabeth

Aug 3, 2025

·

Stayed 1 night

Very clean hotel. Very friendly staff. Good quick breakfast and close to restaurants and stores.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for variety and quality, with attentive breakfast staff and a popular coffee bar. Occasional issues include an out-of-order pancake machine, missing items like milk, and an early Sunday cutoff.

Related guest reviews

8

Willie

Mar 20, 2023

·

Stayed 2 nights

This stay would have been perfect except that they end breakfast at 9:30 on Sundays (that's too early after a weekend trip). The hotel is clean, the staff is friendly, and the beds are comfortable.

10

Bill

May 24, 2025

·

Stayed 2 nights

Conveniently located off of I-40, near restaurants and shopping. Clean room and good continental breakfast, although the pancake machine was out of order when we were there (May 2025). Friendly staff.

6

ANDREW

Oct 16, 2024

·

Stayed 3 nights

The hotel was very clean. However, we reserved a room with a walk-in shower and when we got to our room it was a shower with a tub and the nightshade was broken. When I questioned it with the front desk they told me it was the proper room we signed up for which it was not unfortunately. We all saw went down for breakfast and they they didn't have any milk for us. I had lots of cereal and pancakes but no milk. When we asked about it they told us we could buy it from them. It was extremely disappointing as milk is the only liquid besides water that I can drink right now. Overall the food was very subpar.

8

Douglas

Jun 22, 2025

·

Stayed 3 nights

Clean hotel in good condition. The free breakfast was a little better than average. Staff was friendly. No complaints.

10

Veronica

Nov 30, 2024

·

Stayed 1 night

It was very good and the breakfast was excellent

10

Donald

May 26, 2025

·

Stayed 4 nights

Very clean, excellent customer care. Breakfast was outstanding. Friendly staff. Highly recommend!!

10

Kevin

Sep 18, 2023

·

Stayed 1 night

Our room was great! The breakfast was very good!

10

Maryann

Jun 10, 2025

·

Stayed 4 nights

Very comfortable. Great breakfast. Staff is amazing!

10

Mary

Jul 6, 2025

·

Stayed 3 nights

We had a great, comfortable stay. The coffee bar was wonderful. Also enjoyed grabbing breakfast daily. Location was convenient to many stores and restaurants. It was also nice that parking was free.

10

Amy

Apr 6, 2025

·

Stayed 3 nights

Three night stay. Rooms were clean, comfortable bed. Friendly staff, great breakfast JoAnne and Pauline the kitchen staff kept everything clean. Definitely would stay here again.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$91
February	$105
March	$127
April	$117
May	$127
June	$118
July	$120
August	$121
September	$136
October	$145
November	$124
December	$95

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $114	17 $108	18 $141	19 $141
20 $87	21 $108	22 $109	23 $110	24 $155	25 $376	26 $133
27 $92	28 $101	29 $125	30 $221

Su	Mo	Tu	We	Th	Fr	Sa
				1 $269	2 $375	3 $254
4 $101	5 $108	6 $108	7 $109	8 $133	9 $148	10 $146
11 $96	12 $172	13 $158	14 $183	15 $196	16 $115	17 $163
18 $143	19 $131	20 $119	21 $105	22 $152	23 $272	24 $118
25 $91	26 $104	27 $99	28 $100	29 $105	30 $129	31 $121

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Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications, Transfer Shower)

Suite, Multiple Beds, Accessible (Accessible Tub)

Standard Room

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed

Guest reviews

Superb

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Lebanon-Nashville Area by IHG

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Prices for upcoming dates