Name: avid hotel Nashville - Lebanon by IHG
Address: 120 Willard Hagan Dr., Lebanon, Tennessee, United States of America, Lebanon, Tennessee, US
Price range: $72–$237 per night
Rating: 9.03

What guests think

At avid hotel Nashville - Lebanon an IHG Hotel, travelers consistently praise very clean, modern spaces, comfortable beds, and friendly, helpful staff, with many noting convenient highway access and a generally satisfying free breakfast with 24/7 lobby coffee.

Rooms tend to run small and some guests report noise from thin walls or loud AC units. Multiple reviews mention intermittent hot water and the lack of in-room microwaves, with a shared microwave available in the lobby. While service is widely praised, there are occasional issues with overbooking, room changes, incorrect information, or disputes over charges, and nearby construction can affect access or views. Expect a straightforward, good-value stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern, well-kept facilities with a good fitness room, 24/7 lobby coffee, and ample parking; pet friendly. No pool, and microwaves are in the lobby rather than in rooms.

Related guest reviews

10

Sandra

Dec 16, 2023

·

Stayed 1 night

We have our dog with us and a pet friendly hotel is appreciated plus they gave him dog treats. There are also a large selection of food items. The staff is very friendly and nice!

10

Cindy

Nov 10, 2024

·

Stayed 1 night

Property is extremely clean. Love that it’s pet friendly but doesn’t smell like it is. Comfortable bed great shower!!! Will definitely stay here again. Great staff

10

Josh

Mar 28, 2025

·

Stayed 1 night

Easy access to the freeway and quiet didn’t like the fact that their wasn’t a microwave in the room and the food was on the other end of town the shower didn’t get as hot as I would like they are on the wagon with the whole green movement is why I was told that the only microwave was down stairs in the lobby

10

Ana

Dec 3, 2024

·

Stayed 2 nights

have various secured exits throughout the building that make access to your car so easy

10

Kimberly

Feb 3, 2024

·

Stayed 3 nights

My stay was great! The beds were comfortable, and the room was clean. I loved the 24/7 coffee available in the lobby and the breakfast was good. My only complaint would be that there was no microwave in the room but there was one in the lobby to use. They also had a little market there, so that was nice it had snacks, drinks, food and some meds ect. They had dove products in the bathroom for soap, lotion, shampoo, conditioner and body wash in big bottles. That was a also helpful that it wasnt tiny little bottles. Overall I enjoyed my stay and would stay again. ....I did have a sound coming from the heater like a clicking sound and that was alittle annoying but that waa a fluke and they put in a service order to fix it but unfortunately that was to be done after I left. The staff was very helpful and nice!

10

Shelly

Aug 14, 2025

·

Stayed 1 night

Staff was very friendly, hotel was clean and quiet and the fitness center was the best I’ve seen.

10

Florenda

Jul 18, 2023

·

Stayed 2 nights

The location around the hotel was great. There wasn’t a pool & I just didn’t like that. Housekeeping was good.

10

Steven

Aug 24, 2024

·

Stayed 1 night

Excellent hotel! Quiet, clean, professional staff, safe, Excellent parking!

10

Stewart

Jun 2, 2025

·

Stayed 4 nights

Weve stayed here several times & it's always very clean & quiet. Staff is helpful, breakfast is nice & they have coffee available 24/7. Many food options within a mile or so

10

Mindy B.

Feb 5, 2024

·

Stayed 2 nights

Loved the friendliness of staff, the newness and decor of hotel, comfy bed and super clean room. The 24/7 coffee in the lobby is great and the grab and go breakfast provides all you need to start the day off right. Also, the room rate is super low!

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently describe the property as very clean throughout. Some isolated complaints cite dust or mold/hair in showers.

Related guest reviews

10

Stacie

Jun 9, 2025

·

Stayed 1 night

Great facility. Very clean and staff was friendly and helpful.

10

Dennis

Oct 27, 2023

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Stayed 1 night

Very clean and comfortable. Guest checkin professional and friendly. Bathroom clean, shower excellent Enjoyed the breakfast choices. Two thumbs up!

10

Lisa

Jul 27, 2024

·

Stayed 1 night

The property is very clean and new.

10

Vera

Jul 16, 2025

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Stayed 2 nights

The entire hotel was extremely clean and staff were very accommodating and friendly. Would stay here again.

10

Amy

Jan 5, 2025

·

Stayed 1 night

Clean and quiet!!

8

Alison

May 20, 2024

·

Stayed 1 night

The hotel appears to have been recently renovated and modernized, but the rooms are considerably smaller than other hotels we’ve stayed at in the past. In regards to cleanliness, it was ok, but the mold around the entire shower stall was not appealing. A little bleach would fix this issue very easily. However, the thing that needed fixed more than anything was the AC. The noise was terrible. When it came on we had to literally turn the TV up from 12 to 23 to hear and to make out what was being said, but the worst is being awakened at 5:40 in the morning by how loud it was. I did try to tell someone when we were leaving that it needed fixed, but there was no one at check out so we just left our room keys and headed out. Otherwise, the breakfast had good options for a continental and the bed and pillows were pretty comfortable. I would highly recommend pulling the darkening blinds. We didn’t, so when the AC woke us up, there was no going back to sleep due the sun being up already.

8

Tena

Jan 16, 2025

·

Stayed 2 nights

The staff was amazing. The only complaint that I have was nobody really had cleaned the shower they just wiped it down so there was hair in the shower

10

Marc

Sep 22, 2025

·

Stayed 1 night

We stay at this Avid every year on our way through Nashville. Always clean, staff is helpful and courteous, included breakfast is on point. This is the location that got me hooked on Avid. I stay at them whenever I can now.

10

Jennifer

Jun 10, 2025

·

Stayed 1 night

Very clean with pleasant staff. Very nice stay experience.

10

John

Aug 28, 2025

·

Stayed 3 nights

It was clean and quiet in the hotel

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Rooms

Modern rooms with comfortable beds and walk-in showers, but many are small; some guests experienced thin walls or loud AC. Wi-Fi is generally fast, though a few rooms had TV or fridge issues.

Related guest reviews

10

Brian

Oct 29, 2023

·

Stayed 1 night

My wife and I were in town for the day and we chose this Hotel. We were VERY HAPPY with this hotel! The staff was awesome, the facilities was clean and new and the front desk area was a welcome place to enjoy coffee, breakfast and just a nice and comfortable place to relax. The fulltime coffee, snacks and well stocked breakfast selection was a great and unexpected treat. The room had great amenities! From different needed things like shampoos, soap, hand soap, etc to the quality sheets, bed spreads and pillows was very nice. The TV was very easy to use and gave you great control of your entertainment. The Free wifi was fast and and reliable. But the BEST part of the room, was the tile floor though out the facilities. Nothing worse that dirty carpet and we always felt clean walking around. We just enjoyed the stay and will stay there again when we come thru.

6

Kim

Nov 17, 2025

·

Stayed 2 nights

The room was clean but very small. We were on the fourth floor and we did not have hot water. However, we had family staying on other floors and they had hot water. As far as breakfast, there was cereal, pastry, fruit, oatmeal and eggs. There was also potatoes and meat, but they were not appealing it at all. If our room had hot water, it is somewhere I would stay again. It was a good location close to many restaurants.

10

Ashley

Dec 11, 2023

·

Stayed 1 night

Great hotel in a quiet location. Only complaint is the room was very small.

10

max

Dec 18, 2024

·

Stayed 1 night

this is a very newly built hotel. beds are comfy and the internet is definitely not slow like other hotels i have stayed in and their internet allows you to run your own VPN to protect your data privacy and device you are using

6

Samantha

Jun 22, 2024

·

Stayed 1 night

Clean hotel, very small. Loud a/c unit that kept us awake a lot. Very cramped space.

10

Nancie

Aug 15, 2024

·

Stayed 1 night

Clean and comfortable. Very small room but everything in it was nice. Wish there were a better place for 2 people to leave their luggage open...bed and floor is not ideal.

8

Mary

Jun 13, 2024

·

Stayed 1 night

Stay was very nice, except it is not as soundproof as they advertise.

8

Alison

May 20, 2024

·

Stayed 1 night

The hotel appears to have been recently renovated and modernized, but the rooms are considerably smaller than other hotels we’ve stayed at in the past. In regards to cleanliness, it was ok, but the mold around the entire shower stall was not appealing. A little bleach would fix this issue very easily. However, the thing that needed fixed more than anything was the AC. The noise was terrible. When it came on we had to literally turn the TV up from 12 to 23 to hear and to make out what was being said, but the worst is being awakened at 5:40 in the morning by how loud it was. I did try to tell someone when we were leaving that it needed fixed, but there was no one at check out so we just left our room keys and headed out. Otherwise, the breakfast had good options for a continental and the bed and pillows were pretty comfortable. I would highly recommend pulling the darkening blinds. We didn’t, so when the AC woke us up, there was no going back to sleep due the sun being up already.

6

Amanda

Jul 23, 2023

·

Stayed 1 night

The hotel was clean and modern. The staff was great, but the walls and ceiling were paper thin!!! We could hear EVERYTHING! It sounded like someone was flipping the beds over upstairs! We woke up several times throughout the night thinking the ceiling was coming down 😵‍💫 Beds were super comfortable, but don’t expect to sleep.

6

Lauren

Nov 19, 2024

·

Stayed 1 night

Overall not the experience I expect from IHG properties. The hotel and the room were very clean. We liked that the toiletries provided were name brand. And the staff was very friendly but did not seem to be very knowledgeable. We were given incorrect time for breakfast causing us to miss it. Ok, bummer. But we were also put into a room with a TV that didn't work. I'm sure we could've switched rooms but we were in town for a wedding and didn't return to the room and noticed until it was late and no one felt like packing up to move. But you'd think there'd be a note on the room not to rent it in the first place. There is also a lot of construction around the hotel so the road is torn up and was blocked - not the fault of the hotel but just to note if you're planning to book there soon.

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Service

Staff are widely praised as friendly, helpful, and professional; check-in/out is usually quick. Occasional problems include overbooking or room changes and a few disputes over policies or information.

Related guest reviews

10

Michael

Nov 10, 2025

·

Stayed 1 night

The staff are very kind and answered all of our questions on local information. The room was clean and comfortable.

10

Susan

Mar 10, 2025

·

Stayed 1 night

The staff was so friendly and the whole place was so nice and clean.

10

Michelle

Feb 7, 2025

·

Stayed 1 night

The staff was exceptionally nice and accommodating. Will stay again if im in the area.

10

Shelly

Aug 14, 2025

·

Stayed 1 night

Staff was very friendly, hotel was clean and quiet and the fitness center was the best I’ve seen.

2

Dallas

May 7, 2024

·

Stayed 2 nights

Although I booked a double room for myself, my sister in law and our THREE KIDS they chose us to downgrade into a king size room bc they “overbooked” this is also a MICOhotel and that is not advertised so there is literally NO room to move about the room. We ended up having to go and buy an air mattress bc there was no way we were all 5 (6 including my 9 month pregnant belly) fitting in a king size bed. There is also no microwave in the room and the mini fridge did not work, as well as the bathroom being out of most of the toiletries - ofc we had our own, but it’s still inconvenient when you don’t even have hand soap in the bathroom. I had my reservations far in advance and due to other events in the city EVERY decent hotel within an hours drive of where we needed to be was sold out. The hotel didn’t even bother calling until an hour before check in time. Now Expedia claims they’ve tried contacting the hotel and haven’t heard any luck - although it’s been 4 days they’ve been waiting in a response and the only thing expedia has offer to “fix it” is $50 off my next stay. This was $384 stay for 2 days. Plus $78 on the air mattress. I also have extremely sensory overload and have panic attacks in small areas so the ENTIRE weekend was a horrible experience.

10

Aaron

Mar 3, 2025

·

Stayed 2 nights

staff is amazing !!Erica is a very big reason I return a lot !!

10

Caitlin

Nov 18, 2025

·

Stayed 1 night

Front desk staff was very nice and helpful, room was clean, beds very comfortable, and breakfast was better than othets we've had and attentdant was always keeping things stocked and clean

2

Rodney

Aug 28, 2025

·

Stayed 2 nights

This hotel refused to honor its own cancellation policy. I canceled on the day of check-in, which should have meant only one night’s charge, but they tried to bill me for two and then argued with Expedia even after I sent proof. The staff were too uneducated to understand the plain language of their own terms and chose confrontation over customer service. Expedia intervened and refunded the extra charge based on my usage of Expedia,the hotel is just another useless IHG property. Great example of why IHG properties rank among the lowest in the industry by JD Powers and all other reputable travel publications. Poor service,fail to honor refund policies,dirty and unkept properties,poorly trained employees.

10

Steven

Aug 31, 2024

·

Stayed 1 night

Excellent customer service by Erica!

6

Lauren

Nov 19, 2024

·

Stayed 1 night

Overall not the experience I expect from IHG properties. The hotel and the room were very clean. We liked that the toiletries provided were name brand. And the staff was very friendly but did not seem to be very knowledgeable. We were given incorrect time for breakfast causing us to miss it. Ok, bummer. But we were also put into a room with a TV that didn't work. I'm sure we could've switched rooms but we were in town for a wedding and didn't return to the room and noticed until it was late and no one felt like packing up to move. But you'd think there'd be a note on the room not to rent it in the first place. There is also a lot of construction around the hotel so the road is torn up and was blocked - not the fault of the hotel but just to note if you're planning to book there soon.

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Location

Convenient to I-40 and handy for a stopover, with restaurants a short drive away. Several note it’s farther from downtown Nashville than expected, and area road construction can affect access, though some found it quiet.

Related guest reviews

10

Mike

Aug 19, 2024

·

Stayed 1 night

Very spacious rooms, nice, hard working staff. Conveniently located as well.

6

Kim

Nov 17, 2025

·

Stayed 2 nights

The room was clean but very small. We were on the fourth floor and we did not have hot water. However, we had family staying on other floors and they had hot water. As far as breakfast, there was cereal, pastry, fruit, oatmeal and eggs. There was also potatoes and meat, but they were not appealing it at all. If our room had hot water, it is somewhere I would stay again. It was a good location close to many restaurants.

8

Melissa

Sep 23, 2024

·

Stayed 1 night

Clean and convenient off of the interstate.

10

Johnny

Jan 9, 2024

·

Stayed 1 night

The hotel was very clean and the staff was very friendly. The area don’t offer much as far as food. You will have to drive for more options.

10

Eileen

Oct 19, 2024

·

Stayed 1 night

Good location.

8

Phuong

Apr 12, 2025

·

Stayed 3 nights

It's listed it's a short drive (15 mins) to Nashville but it's more like a 25-30 min trip one way

10

Tracy

Apr 15, 2025

·

Stayed 1 night

Convenient to airport

10

Anthony

Aug 2, 2024

·

Stayed 1 night

Staff was friendly and helpful. Room was clean. Easy off / on to the highway. Plenty of places to eat.

6

Lauren

Nov 19, 2024

·

Stayed 1 night

Overall not the experience I expect from IHG properties. The hotel and the room were very clean. We liked that the toiletries provided were name brand. And the staff was very friendly but did not seem to be very knowledgeable. We were given incorrect time for breakfast causing us to miss it. Ok, bummer. But we were also put into a room with a TV that didn't work. I'm sure we could've switched rooms but we were in town for a wedding and didn't return to the room and noticed until it was late and no one felt like packing up to move. But you'd think there'd be a note on the room not to rent it in the first place. There is also a lot of construction around the hotel so the road is torn up and was blocked - not the fault of the hotel but just to note if you're planning to book there soon.

10

David

Apr 11, 2023

·

Stayed 3 nights

It was close to I40 and easy to get to.

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AI-generated summary based on recent guest reviews

Dining

Free breakfast is commonly described as good and well-stocked for the price, with 24/7 lobby coffee. A few guests found options average or limited.

Related guest reviews

10

William

Jun 28, 2024

·

Stayed 1 night

Clean, quiet, nice self-serve breakfast choices.

6

Kim

Nov 17, 2025

·

Stayed 2 nights

The room was clean but very small. We were on the fourth floor and we did not have hot water. However, we had family staying on other floors and they had hot water. As far as breakfast, there was cereal, pastry, fruit, oatmeal and eggs. There was also potatoes and meat, but they were not appealing it at all. If our room had hot water, it is somewhere I would stay again. It was a good location close to many restaurants.

10

Jeremy

Sep 23, 2024

·

Stayed 1 night

If I could give it more stars, I would. This is the nicest room I've stayed in in a very long time. The price?? Cant beat it! Great little breakfast selection, SUPER clean, and very modern! Beds were spectacular and they already have all the Dove shampoo, conditioner, lotion.....would most DEFINITELY recommend to anyone traveling in the area!

10

Nola

Jul 19, 2025

·

Stayed 3 nights

Great stay, no issues at all. Very clean and the breakfast was upgraded since our last visit.

8

Gina

Jan 22, 2024

·

Stayed 1 night

Room was either hot or cold. Could not regulate temperature. Breakfast could have been better. Staff was great.

8

John

Apr 23, 2024

·

Stayed 1 night

The breakfast was not adequate. Could be better.

10

Caitlin

Nov 18, 2025

·

Stayed 1 night

Front desk staff was very nice and helpful, room was clean, beds very comfortable, and breakfast was better than othets we've had and attentdant was always keeping things stocked and clean

10

Rick

Aug 17, 2024

·

Stayed 4 nights

Everything was always clean, staff was always polite. Breakfast was good

10

Marc

Sep 22, 2025

·

Stayed 1 night

We stay at this Avid every year on our way through Nashville. Always clean, staff is helpful and courteous, included breakfast is on point. This is the location that got me hooked on Avid. I stay at them whenever I can now.

10

David

Nov 19, 2025

·

Stayed 3 nights

The breakfast items were plentiful and of good quality! Staff was super friendly and helpful.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$86
March	$97
April	$97
May	$102
June	$99
July	$103
August	$95
September	$107
October	$112
November	$94
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $116	17 $90	18 $98	19 $102
20 $86	21 $173	22 $98	23 $106	24 $150	25 $215	26 $137
27 $87	28 $97	29 $105	30 $118

Su	Mo	Tu	We	Th	Fr	Sa
				1 $219	2 $206	3 $237
4 $88	5 $102	6 $114	7 $123	8 $128	9 $174	10 $155
11 $95	12 $118	13 $118	14 $132	15 $120	16 $109	17 $113
18 $82	19 $96	20 $91	21 $90	22 $128	23 $186	24 $109
25 $72	26 $81	27 $81	28 $83	29 $84	30 $128	31 $125

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications)

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about avid hotel Nashville - Lebanon by IHG

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Prices for upcoming dates