Name: Quality Inn Lebanon
Address: 641 South Cumberland St, Lebanon, Tennessee, United States of America, Lebanon, Tennessee, US
Price range: $52–$161 per night
Rating: 7.68

What guests think

At Quality Inn Lebanon, guests frequently praise the friendly, helpful staff and convenient location near dining and shops, while feedback on room condition and cleanliness varies widely, with recurring notes about dated spaces and occasional maintenance or odor issues.

Many guests found beds comfortable and rooms quiet, but some reported bugs or mold, stained linens, and housekeeping inconsistencies. Wi‑Fi can be spotty, and noise from a nearby drive‑thru or loud AC units can affect certain rooms. Breakfast feedback ranges from excellent variety to minimal or lukewarm. A practical choice for location value; check recent room reviews when booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet friendly policies are noted by multiple guests. Parking can be limited or obstructed at times.

Related guest reviews

4

Andrew

Apr 14, 2024

·

Stayed 3 nights

This Quality Inn is very dated and tired. There was nothing about the room that was inviting. Dark even with lights on. Towels need to be replaced, the hand towels were literally threadbare. The bathroom door would not close. Shower was dangerous! Very difficult to turn on and then the water temp would go from scalding to ice cold within a matter of seconds without touching the dial. Also, the rooms are accessed from outside, which does not make you feel secure. I would never stay at this hotel again, subpar! I will say the staff was polite and helpful.

10

carrie

Oct 2, 2025

·

Stayed 1 night

clean and quiet, our only issue was the people in the that was driving the u-haul with their car on a trailer on the back of it, decided it was a good idea to take up half of the back row of parking spots facing the rooms, causing most of us to have to park in the very back and walk a mile from outlet car to our room, i figured after the first night of this, management would have said something and it would have been taken care of, however we just came in and the u-haul had not been moved at all so i am guessing that nothing was said, anyway, other than that, it was nice, quiet and clean

10

Ayrin

Jun 18, 2025

·

Stayed 2 nights

Helpful staff, clean comfortable room, accommodated my dog

8

Aaron

Sep 25, 2023

·

Stayed 2 nights

They don’t have a lot of parking there. If the property is full the cook out parking lot is Nextdoor.

2

MD. Anwar

Apr 6, 2024

·

Stayed 2 nights

No swimming pool as promised, I want my compensation for this. I am not fool to pay extra money for pool and later on NO POOL

10

Daphne

May 26, 2024

·

Stayed 1 night

Friendly staff! Lots of food and drink options close by. True pet friendly, even cats. Large breakfast buffet, until 10 am! Love this place!

8

Becky

May 21, 2023

·

Stayed 1 night

Broken ice machine, room had a strong funny odor, went to walmart to buy air freshner for it, not a bad dirty smell just not pleasant or clean smelling, breakfast was lacking and doors to lobby were locked til 7 am ON.THE.DOT.

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Cleanliness

Feedback is inconsistent: several guests found rooms clean, while many others reported dirty or poorly maintained bathrooms, odors or mildew, stained linens, and occasional pests.

Related guest reviews

8

Alice

Nov 17, 2025

·

Stayed 1 night

Check in clerk very friendly and helpful. Room was clean except for lamp in the corner and shower floor.

2

Codie

May 8, 2023

·

Stayed 2 nights

Our hotel room smelled so bad. It smells like an animal shelter in here and i found DEAD BED BUGS UNDER THE SHEETS. this is absurd.

2

Bobbi

Jul 23, 2025

·

Stayed 1 night

The staff was sweet but the room was very very nasty!!!

4

Brian

Apr 13, 2025

·

Stayed 1 night

The front desk staff was very friendly. The room was not well kept. It needed a thorough scrub down. Very dusty and somewhat sticky. However the beds were clean. If they had not been, we would have left. We were only there one night so we could tolerate the uncleanliness.

6

Kay

Feb 2, 2025

·

Stayed 1 night

The first room was not cleaned as in there was trash in the cans, food on the table, open alcohol bottles, and a pair of slipper in the room. Second room was good.

2

John

Jul 13, 2024

·

Stayed 2 nights

Room was in poor condition and need a deep cleaning. Insects, dirt and other things in the corners and under the AC unit. Fixtures were dented and rusty. Staff was gracious and very helpful.

10

Ayrin

Jun 18, 2025

·

Stayed 2 nights

Helpful staff, clean comfortable room, accommodated my dog

2

GARY

Aug 10, 2025

·

Stayed 1 night

The room had a horrible moldy mildew smell it was difficult to sleep. The bathroom had wall patches done that were not primed or painted. Would not stay there again

2

David

Apr 16, 2023

·

Stayed 1 night

Absolutely filthy. What looked like bloodstained sheets and spider kept me company during my stay. The ceiling leaked in the bathroom as well. Staff seemed unsurprised about the condition of the room.

2

Gwendolyn

Jun 17, 2024

·

Stayed 3 nights

This room doesn't deserve a star of any kind . The place was filthy. The first room i was in had mold on the shower wall and the shower curtains were filthy. The second room had holes in the sheets and spread. And the mattress was hideous.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with noticeable wear and periodic maintenance issues (noisy AC, tricky plumbing, broken fixtures), but beds are generally comfortable. Wi‑Fi can be weak, and some rooms pick up noise from the nearby drive‑thru.

Related guest reviews

4

Andrew

Apr 14, 2024

·

Stayed 3 nights

This Quality Inn is very dated and tired. There was nothing about the room that was inviting. Dark even with lights on. Towels need to be replaced, the hand towels were literally threadbare. The bathroom door would not close. Shower was dangerous! Very difficult to turn on and then the water temp would go from scalding to ice cold within a matter of seconds without touching the dial. Also, the rooms are accessed from outside, which does not make you feel secure. I would never stay at this hotel again, subpar! I will say the staff was polite and helpful.

6

Charlene

Nov 18, 2025

·

Stayed 4 nights

The room was quite shabby and quite a few of the electrical outlets did not work. The first day we were there we could not get WiFi and by the 2nd day when we could, my laptop not only showed that I was on an unsecured line but that the app I wanted to use could be a fake! So, could not use my laptop while there for 3 days. The breakfast was minimal and the bisquits for the sausage patties were hard and dry. I opted for cereal. The staff was friendly and tried to be helpful with the WiFi. There were lots of holes in the walls and the sheets and towels were stained and old. Would not stay there again.

6

Paul

Oct 25, 2025

·

Stayed 1 night

Very average, there was a problem with my first room the door needed new batteries so I ended up with a different room. While I saw that they were busy when someone has checked in and has a problem deal with it don't keep them waiting.

8

Bob

May 2, 2025

·

Stayed 3 nights

The rooms need an update. Overall, the rooms were clean and comfortable. The beds were firm and we slept very well. The only issue we ran into was that the WIFI was spotty and weak. We would recommend this property.

8

Tracie

Nov 2, 2023

·

Stayed 1 night

Our stay was pretty decent however very noisy! We stayed on the right side of the building which is right next to a fast food place called "Cook Out" which apparently stays open most of the night and is only a drive thru. We stay up late so it didnt particularly bother us too much but for others, just FYI, very loud. Also another story while we were there, we were standing outside around 1 am and this guy was just walking around. I laughed and said to my husband, "uh oh, he looks like he forgot where he parked!" He was stumbling, obviously drunk! He finally stopped and the poor man looked at us and asked us if we could please call him a cab! He was a very polite man and had apparently been to a local bar nearby. We got him a ride and got him home safely! But again, the hotel was very good, just very loud.

4

Amanda

Oct 16, 2023

·

Stayed 2 nights

Not all Quality Inn's are created equal. I typically stay at the Quality Inn in Lebanon off of I-40 Highway 109. It is very clean and new. That facility was completely booked when I needed to visit, and so I picked the closest location, so we stayed at this location. The property is disgusting. All entrances are exterior. The rooms were so gross and are in dire need of updating. The comforter had been patched, the walls are in dire need of painting and cleaning. There was ick all behind the bed, TV, etc. There really is no cleaning these rooms. They need to be gutted and painted. The office and cleaning staff were very nice, courteous and accommodating. But net/net - don't stay here.

8

Laiman

May 3, 2024

·

Stayed 2 nights

Air conditioning unit very noisy. Bath tub has rust and water temperature difficult to control and water pressure very weak. The staff were amazing though.

8

George

Sep 4, 2023

·

Stayed 1 night

This motel is, exactly, a place to sleep. It's not fancy. It's showing its age. The room was clean. It was dated. Non smoking room, but someone in the room below was smoking marijuana and the smell permeated everything. The breakfast was better than expected.

8

Edmund

Jul 4, 2023

·

Stayed 4 nights

The location was great and the service was great. I could not use the function of the tub as the shower/tub handle was stuck in the shower position without a knob. I might add that the complimentary breakfast was awesome.

10

Jonathan

Jan 11, 2024

·

Stayed 1 night

Comfortable room with fridge and microwave. Convenient to shops/restaurants. Front desk…especially Randy, are very nice and helpful.

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Service

Staff are frequently praised as friendly and helpful, with several shout‑outs to front‑desk team members. Some guests reported slow or dismissive responses to problems and occasional housekeeping or management lapses.

Related guest reviews

10

stephanie

Jul 14, 2025

·

Stayed 1 night

Customer service is amazing. Deanna !! Manager Peggy great guest service . Hotel is very clean . Beds are so comfortable.

10

Maria

Aug 28, 2025

·

Stayed 1 night

Jonathan was a pleasure to meet and his assistant with room access was indeed well welcomed. As I wasn't able to obtain access in to my assigned room. Thanks Jonathan

10

Terencia

Oct 15, 2023

·

Stayed 1 night

The staff at the front desk was very welcoming and helpful to my questions.

6

Kay

Feb 2, 2025

·

Stayed 1 night

The first room was not cleaned as in there was trash in the cans, food on the table, open alcohol bottles, and a pair of slipper in the room. Second room was good.

6

Paul

Oct 25, 2025

·

Stayed 1 night

Very average, there was a problem with my first room the door needed new batteries so I ended up with a different room. While I saw that they were busy when someone has checked in and has a problem deal with it don't keep them waiting.

10

Kevin

May 31, 2024

·

Stayed 1 night

Excellent customer service. The staff was very friendly and welcoming. Great price for a great stay.

10

Jonathan

Jan 11, 2024

·

Stayed 1 night

Comfortable room with fridge and microwave. Convenient to shops/restaurants. Front desk…especially Randy, are very nice and helpful.

10

Kevin

Apr 12, 2025

·

Stayed 1 night

Great front desk people!

10

Allison

Feb 16, 2025

·

Stayed 1 night

Property is great. But the front desk Mrs Deanna was fabulous. Very detailed and extremely sweet. Customer service goes a very long way.

2

Stephen

May 18, 2025

·

Stayed 2 nights

Upon awakening the first morning, my wife found a brown recluse spider in the sink. My wife killed it and physically took it to the front desk. She positively ID'd it prior to doing so. Upon approaching the front desk staff in hopes of possible concern, they just dismissed her. Secondly, the same morning as she stepped out side, my wife witnessed a male cleaning staff member pull a receipt from a trash bag that had been removed from an adjacent room and then placed the receipt into his wallet. She engaged another female staff member that spoke broken english, she stated it was her husband. My wife told her what she witnessed. Another female member stated they were not employees but merely searching for aluminum cans. My wife then returned to the front desk about this matter and was once again dismissed. We do not feel they are truly concerned about your personal property while staying there. Beware of leaving receipts in the rooms or trash bags.

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AI-generated summary based on recent guest reviews

Location

Very convenient to dining and shopping, with several options within walking distance and easy access to highways. Some guests noted late‑night noise from adjacent businesses.

Related guest reviews

10

John

Jun 25, 2023

·

Stayed 3 nights

Very convenient to dining and shopping

10

Joseph

Dec 21, 2023

·

Stayed 2 nights

Best hotel breakfast by far, very clean modern building, staff are friendly, house keeping comes every day (most quality inns don’t do that), as far as food or shopping, literally everything is right there and mt Juliet is not far (there’s a large shopping center right off the interstate in mt Juliet. From the hotel to broadway in Nashville is about a 30-40 minute drive depending on traffic

10

John

Jun 22, 2023

·

Stayed 1 night

Área is very convenient to all the check boxes above.

8

Liddon

Sep 21, 2025

·

Stayed 1 night

Friendly and helpful. Walking distance to many dining options.

10

Ali

Apr 8, 2025

·

Stayed 1 night

It was convenient

10

THOMAS

Jun 18, 2024

·

Stayed 2 nights

this is our 4th times staying here, it is covenanted to what we go for, plenty of different food sources, always nice and clean friendly. we enjoy our stay there every time.... breakfast is good could start earlier, (before 7 am) we get up early, like 5am... lol

8

Tracie

Nov 2, 2023

·

Stayed 1 night

Our stay was pretty decent however very noisy! We stayed on the right side of the building which is right next to a fast food place called "Cook Out" which apparently stays open most of the night and is only a drive thru. We stay up late so it didnt particularly bother us too much but for others, just FYI, very loud. Also another story while we were there, we were standing outside around 1 am and this guy was just walking around. I laughed and said to my husband, "uh oh, he looks like he forgot where he parked!" He was stumbling, obviously drunk! He finally stopped and the poor man looked at us and asked us if we could please call him a cab! He was a very polite man and had apparently been to a local bar nearby. We got him a ride and got him home safely! But again, the hotel was very good, just very loud.

8

Aaron

Sep 25, 2023

·

Stayed 2 nights

They don’t have a lot of parking there. If the property is full the cook out parking lot is Nextdoor.

8

Brian

Feb 22, 2024

·

Stayed 1 night

Overall great location good value for the money.

10

Stephen

Jul 28, 2025

·

Stayed 2 nights

Great location friendly staff

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AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are mixed: some highlight a large, tasty spread, while others found it minimal, lukewarm, or wished it started earlier.

Related guest reviews

10

Joseph

Dec 21, 2023

·

Stayed 2 nights

Best hotel breakfast by far, very clean modern building, staff are friendly, house keeping comes every day (most quality inns don’t do that), as far as food or shopping, literally everything is right there and mt Juliet is not far (there’s a large shopping center right off the interstate in mt Juliet. From the hotel to broadway in Nashville is about a 30-40 minute drive depending on traffic

6

Charlene

Nov 18, 2025

·

Stayed 4 nights

The room was quite shabby and quite a few of the electrical outlets did not work. The first day we were there we could not get WiFi and by the 2nd day when we could, my laptop not only showed that I was on an unsecured line but that the app I wanted to use could be a fake! So, could not use my laptop while there for 3 days. The breakfast was minimal and the bisquits for the sausage patties were hard and dry. I opted for cereal. The staff was friendly and tried to be helpful with the WiFi. There were lots of holes in the walls and the sheets and towels were stained and old. Would not stay there again.

10

THOMAS

Jun 18, 2024

·

Stayed 2 nights

this is our 4th times staying here, it is covenanted to what we go for, plenty of different food sources, always nice and clean friendly. we enjoy our stay there every time.... breakfast is good could start earlier, (before 7 am) we get up early, like 5am... lol

8

Roger

May 23, 2025

·

Stayed 3 nights

Felt se ure. Breakfast was ok, food definztely could have been warmer. Hotel definately needs to be updated. Mentioned my concern to manager

8

George

Sep 4, 2023

·

Stayed 1 night

This motel is, exactly, a place to sleep. It's not fancy. It's showing its age. The room was clean. It was dated. Non smoking room, but someone in the room below was smoking marijuana and the smell permeated everything. The breakfast was better than expected.

8

Edmund

Jul 4, 2023

·

Stayed 4 nights

The location was great and the service was great. I could not use the function of the tub as the shower/tub handle was stuck in the shower position without a knob. I might add that the complimentary breakfast was awesome.

10

Daphne

May 26, 2024

·

Stayed 1 night

Friendly staff! Lots of food and drink options close by. True pet friendly, even cats. Large breakfast buffet, until 10 am! Love this place!

8

Becky

May 21, 2023

·

Stayed 1 night

Broken ice machine, room had a strong funny odor, went to walmart to buy air freshner for it, not a bad dirty smell just not pleasant or clean smelling, breakfast was lacking and doors to lobby were locked til 7 am ON.THE.DOT.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$62
February	$60
March	$71
April	$67
May	$75
June	$62
July	$70
August	$70
September	$72
October	$79
November	$61
December	$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $52	17 $66	18 $87	19 $87
20 $56	21 $60	22 $59	23 $60	24 $91	25 $161	26 $114
27 $63	28 $68	29 $66	30 $67

Su	Mo	Tu	We	Th	Fr	Sa
				1 $98	2	3
4 $66	5	6	7	8	9	10
11 $72	12 $66	13 $66	14 $66	15 $96	16 $114	17 $105
18 $62	19 $66	20 $66	21 $67	22 $79	23 $106	24 $97
25 $63	26 $66	27 $66	28 $71	29 $66	30 $96	31 $96

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible, Smoking

Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed

Standard Room, 2 Queen Beds

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn Lebanon

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Prices for upcoming dates