Name: Florence Inn and Suites
Address: 3821 Bancroft Road, Florence, South Carolina, United States of America, Florence, South Carolina, US
Price range: $52–$68 per night
Rating: 7.63

What guests think

At Florence Inn and Suites, reviews are mixed, with many guests citing significant cleanliness problems such as roaches, odors, and dirty linens, while a smaller number note renovated, clean rooms that delivered a simple, budget stay.

Rooms are frequently described as dated or poorly maintained, with missing or broken fixtures and noticeable wear, though a few remodeled rooms are more comfortable. Service feedback is mixed: several guests praised friendly, helpful staff, while others reported problems like bait-and-switch tactics, slow or unfriendly check-in, and unexpected pet fees. Facilities feel limited, with the pool closed in multiple reports, and the location is convenient off I-95 with basic services nearby; some guests also noted a quiet environment and easy parking. Expect a low-cost stay with highly variable quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews mention ongoing renovations. The pool was reported closed multiple times; parking was convenient, though the drink machine felt dated.

Related guest reviews

2

Michaela

Dec 23, 2024

·

Stayed 1 night

Very outdated and dirty. The hotel is under renovation, but not yet ready.

4

William

Mar 8, 2025

·

Stayed 1 night

The front & outside is very nice but the rooms have odors needs touch ups the beds seemed dingy & stained. The bathroom was small and paint from walls shows all over the room the fridge was old rusted the floors are very nice the door were broken the feeling of the rooms overall was like wow they are trying to improve this but yet not attractive

6

randy

Oct 7, 2024

·

Stayed 1 night

I liked that it was quiet, i didn't like that they only had drink machine and it was very old

2

Ricky

Apr 20, 2025

·

Stayed 1 night

Cigarette burns all over bed pool was closed . Says no smoking but smelled of weed

2

HEIDI ANNE

Oct 10, 2023

·

Stayed 1 night

Hotel as advertised is nothing like the real thing. Property is undergoing renovations and is not a place to stay. Perhaps in 6 months it might be habitable.

2

Shaniqua

Apr 20, 2025

·

Stayed 1 night

Couldn’t stay there bad smell in room , sheets dirty , trash still in the draws , no remote , lamp didn’t work and on top the that the pool was closed. Front desk wasn’t friendly

8

Espedito

Apr 21, 2024

·

Stayed 1 night

We stayed in a newly renovated room which had the bare minimum amenities, but it was clean. Staff was super friendly.

4

Gerald

Sep 5, 2022

·

Stayed 1 night

We stayed here on race weekend as it was the only reasonably priced hotel (it’s actually a shabby vintage motel). It’s difficult to believe they pass any inspections if all rooms look like 207 did. 1. Stale smoke odor upon entering. 2. Mini-fridge full of previous guest’s BBQ 3. Bathroom & vanity looked like an entomology lab; various dead bugs & insects on every surface. 4. Bathroom door would not close, broken toilet seat, tub stained w. an array of “earth colors.” 5. Used soap w wrapper in shower; wet towel on floor 6. Missing hairdryer in wall holder; no pot in coffeemaker 7. Walls were streaked with various shades of peach/coral/ salmon paint—like a hastily cleaned up murder scene. 8. Phone book from May, 2013; phone had no dial tone. 9. Carpet was soaking wet 3-4 feet into the room (gap under door; rained day before) The mattress was comfortable, the TV worked, light fixtures had operable bulbs. Skip the “breakfast”; enter pool @ your own risk (doubt it meets health standards if all rooms are as decrepit as 207).

8

Steven

Jan 1, 2024

·

Stayed 1 night

Nicely remodeled room with a nice, new comfortable bed and remodeled bathroom. Big room with standard amenities (microwave, TV, small frigerator, and wifi). Motel is off the beaten path but located right off I-95 with some convenience stores and fast food restaurants and gas stations close by.

8

Carol

Apr 29, 2025

·

Stayed 1 night

Bed poorly made, but clean. Tub bottom very slippery. Shower curtain dirty at bottom. Poor workmanship on walls, baseboards, ceilings, etc. holes in wall in bathroom. Vents dirty. Wide crack under door. Floor dirty. Parking very convenient and a good night’s sleep. Very quiet!

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Cleanliness

Recurring reports of roaches, smoke odors, dirty linens and bathrooms, and general grime. A few guests reported clean stays, including some renovated rooms.

Related guest reviews

10

Benjamin

Sep 26, 2025

·

Stayed 1 night

Clean

10

Bobby

Oct 1, 2024

·

Stayed 3 nights

Great staff very friendly and the room was very clean!!! No bugs!!!

2

Lewis

Mar 20, 2022

·

Stayed 1 night

The room smelled, there were many cigarette burns on the bedding, the shower had mold and hair on the floor. There was a bug crawling on the shower curtain. The entire bathroom was dirty. My had an allergy attack from how much animal hair was in the room.

2

Shu

Jun 21, 2025

·

Stayed 1 night

Bugs everywhere

2

Michael

Nov 24, 2024

·

Stayed 1 night

Check in timely, shower had soap and ooen shampoo, was filthy. No lite in room used bathroom for lite. Many weekly rentals couldnt sleep on dirty sheets. I guess the shopping cart outside are room was for something. Funny the lobby was spotless

2

Julien

Dec 30, 2024

·

Stayed 1 night

One of the worst hotel I went, a lot of dust on the table and floor, the sheets were dirty, the shower was dirty…. Everything was dirty. Bugs on the floor seem like cockroach. The place stink so much. Me and my family had a hard time to sleep. We slept dressed up!

2

Sumenta

Jan 4, 2022

·

Stayed 3 nights

Smelled of cigarettes, towels weren’t clean, stains on the bedding, errant evidence of drugs (a pill even), and a very clear makeup stain on the blanket where someone’s face must have been pressed into. Otherwise, the staff were friendly, helpful, and ready to help with what they could. Left immediately after the first night.

2

Eric

Jun 1, 2025

·

Stayed 2 nights

The place was absolutely nasty. The pictures should tell you everything. Certainly not what was advertised. And when I tried to leave there to go somewhere else I was told I would not get a refund.

2

Kelly

Apr 26, 2025

·

Stayed 1 night

It was infested with roaches. I stayed 5 minutes and left. End up going with a different Hotel

4

Todd

Dec 30, 2024

·

Stayed 1 night

Very dirty room and smelled like cigarettes.

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AI-generated summary based on recent guest reviews

Rooms

Many rooms feel dated or poorly maintained, with broken or missing fixtures, gaps under doors, odors, and sliding beds; a few remodeled rooms are more comfortable but basic in amenities.

Related guest reviews

6

Ann

Jun 30, 2024

·

Stayed 1 night

Couldn't turn ac down

4

William

Mar 8, 2025

·

Stayed 1 night

The front & outside is very nice but the rooms have odors needs touch ups the beds seemed dingy & stained. The bathroom was small and paint from walls shows all over the room the fridge was old rusted the floors are very nice the door were broken the feeling of the rooms overall was like wow they are trying to improve this but yet not attractive

2

Streeter

May 18, 2024

·

Stayed 2 nights

There's a 2 inch opening under the door

6

Clint

Sep 6, 2025

·

Stayed 1 night

The room was clean but could use a remodel. Paint missing, spots on counters and bathtub. Purchased through Orbitz at listed price but at check-in was asked how I got it so cheap with comment that they were losing money. I partly chose this motel due to stated 2pm check-in time. I was told check-in was 3:00 but they did let me in at 2:30.

8

Espedito

Apr 21, 2024

·

Stayed 1 night

We stayed in a newly renovated room which had the bare minimum amenities, but it was clean. Staff was super friendly.

4

Andrea

Oct 5, 2024

·

Stayed 1 night

If you need a quick overnight stay or literally a bed to JUST SLEEP then this will do for 1 night. I booked a room that had a King bed and a pull out Queen sofa bed. It was my fiance’, myself, and 2 young boys (7 and 9). When I checked in I asked if the sheets for the pull out in the room. She informed me that they no longer had those rooms and substituted it with 2 Queens which meant each of us had to sleep with a kid. She said Hotels.com must have not updated. It was an awful nights sleep. The beds were sliding around on the floor if you toss and turn. Now that I type this and start to remember the room and that awful night. Pass on this place and stay at any of the others.

4

Robert L Duck

Apr 20, 2025

·

Stayed 2 nights

No chairs in the room. Shower curtain not secured to the wall. No towel racks. No luggage racks, no closet to hang cloths. Curtain in poor condition snd would not close completely . Bed was very comfortable.

8

Steven

Jan 1, 2024

·

Stayed 1 night

Nicely remodeled room with a nice, new comfortable bed and remodeled bathroom. Big room with standard amenities (microwave, TV, small frigerator, and wifi). Motel is off the beaten path but located right off I-95 with some convenience stores and fast food restaurants and gas stations close by.

8

Carol

Apr 29, 2025

·

Stayed 1 night

Bed poorly made, but clean. Tub bottom very slippery. Shower curtain dirty at bottom. Poor workmanship on walls, baseboards, ceilings, etc. holes in wall in bathroom. Vents dirty. Wide crack under door. Floor dirty. Parking very convenient and a good night’s sleep. Very quiet!

6

CHERYL

Jun 3, 2025

·

Stayed 1 night

Kinda run down but ok only stayed 1 night

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Service

Feedback is mixed: some guests praised friendly, helpful staff, while others experienced bait-and-switch room changes, slow or unfriendly check-in, and surprise pet fees.

Related guest reviews

4

Rita

May 14, 2024

·

Stayed 1 night

No breakfast and had to wait for clerk at desk to finish his video game before helping us. First room smelled of smoke and we were supposed to have a non smoking room.

10

Bobby

Oct 1, 2024

·

Stayed 3 nights

Great staff very friendly and the room was very clean!!! No bugs!!!

4

Stephen

Nov 21, 2024

·

Stayed 1 night

Difficult check in. Room not ready. Nowhere to hang clothes in room.

6

Thomas

Sep 5, 2023

·

Stayed 3 nights

Staff was awesome, room drastically needed to be updated with most items replaced.

2

Shaniqua

Apr 20, 2025

·

Stayed 1 night

Couldn’t stay there bad smell in room , sheets dirty , trash still in the draws , no remote , lamp didn’t work and on top the that the pool was closed. Front desk wasn’t friendly

8

Espedito

Apr 21, 2024

·

Stayed 1 night

We stayed in a newly renovated room which had the bare minimum amenities, but it was clean. Staff was super friendly.

10

Susie

Sep 1, 2025

·

Stayed 3 nights

We had a good experience here. Staff very helpful

2

Franklin

Aug 11, 2025

·

Stayed 2 nights

The owner/manager tried the bait and switch on me, even though I had stayed there MULTIPLE times before and he remembered me. Told me that the room I had rented through Hotels.com was no longer available and that they needed to update their reservation system. Then he proceeded to show me a room that was $15 a night more and tried to get me to take it. When I flat out refused to do it, he magically came up with a room that was the same as the one I’ve reserved, although I had to wait for it to be cleaned. Additionally, even though I requested non-smoking and first floor, I got second floor and a room that smelled like a poker game had just finished. This is very disappointing to me, I’ve stayed in this property multiple times before and the day was not bad but this man just lost all of my business for now in the future and I will tell everyone I can to stay away from this place

6

Hamilton

Nov 4, 2022

·

We chose this property because it is listed as pet friendly. There is no information about the $15 PER PET FEE! There was a sign at the door and the desk about the fee, but no mention of it in the on-line description of the property. The desk person charged us $20 for two cats when I balked. People need to know about the extra fee when searching on-line. I would not have chosen the property had I known about the pet surcharge.

8

andre

Feb 2, 2025

·

Stayed 1 night

great service

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Location

Just off I-95 with convenience stores, fast food, and gas nearby; several guests described the property as quiet.

Related guest reviews

6

randy

Oct 7, 2024

·

Stayed 1 night

I liked that it was quiet, i didn't like that they only had drink machine and it was very old

8

Steven

Jan 1, 2024

·

Stayed 1 night

Nicely remodeled room with a nice, new comfortable bed and remodeled bathroom. Big room with standard amenities (microwave, TV, small frigerator, and wifi). Motel is off the beaten path but located right off I-95 with some convenience stores and fast food restaurants and gas stations close by.

8

Carol

Apr 29, 2025

·

Stayed 1 night

Bed poorly made, but clean. Tub bottom very slippery. Shower curtain dirty at bottom. Poor workmanship on walls, baseboards, ceilings, etc. holes in wall in bathroom. Vents dirty. Wide crack under door. Floor dirty. Parking very convenient and a good night’s sleep. Very quiet!

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AI-generated summary based on recent guest reviews

Dining

Breakfast was unavailable or not worth having according to multiple reviews. No other dining highlights were noted.

Related guest reviews

4

Rita

May 14, 2024

·

Stayed 1 night

No breakfast and had to wait for clerk at desk to finish his video game before helping us. First room smelled of smoke and we were supposed to have a non smoking room.

4

Gerald

Sep 5, 2022

·

Stayed 1 night

We stayed here on race weekend as it was the only reasonably priced hotel (it’s actually a shabby vintage motel). It’s difficult to believe they pass any inspections if all rooms look like 207 did. 1. Stale smoke odor upon entering. 2. Mini-fridge full of previous guest’s BBQ 3. Bathroom & vanity looked like an entomology lab; various dead bugs & insects on every surface. 4. Bathroom door would not close, broken toilet seat, tub stained w. an array of “earth colors.” 5. Used soap w wrapper in shower; wet towel on floor 6. Missing hairdryer in wall holder; no pot in coffeemaker 7. Walls were streaked with various shades of peach/coral/ salmon paint—like a hastily cleaned up murder scene. 8. Phone book from May, 2013; phone had no dial tone. 9. Carpet was soaking wet 3-4 feet into the room (gap under door; rained day before) The mattress was comfortable, the TV worked, light fixtures had operable bulbs. Skip the “breakfast”; enter pool @ your own risk (doubt it meets health standards if all rooms are as decrepit as 207).

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AI-generated summary based on recent guest reviews

Month	Average price
January	$56
February	$58
March	$52
April	$54
May	$50
June	$48
July	$51
August	$51
September	$61
October	$60
November	$56
December	$55

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $68	19 $58
20 $53	21 $53	22 $53	23 $53	24 $53	25 $58	26 $59
27 $53	28 $53	29 $53	30 $53

Su	Mo	Tu	We	Th	Fr	Sa
				1 $53	2 $58	3 $59
4 $53	5 $53	6 $53	7 $53	8 $53	9 $58	10 $58
11 $53	12 $54	13 $53	14 $54	15 $53	16 $59	17 $58
18 $53	19 $52	20 $54	21 $58	22 $58	23 $56	24 $63
25 $56	26 $52	27 $58	28 $56	29 $56	30 $63	31 $62

Florence Inn and Suites

Prices for Florence Inn and Suites

Monthly average prices

About this property

Location

Room options

Deluxe Single Room (327503696)

Deluxe Single Room (327503598)

Honeymoon Single Room (327503716)

Deluxe Double Room (327503668)

Deluxe Single Room (327503687)

Deluxe Single Room (327503620)

Deluxe Double Room (327503635)

Deluxe Single Room (327503614)

Deluxe Single Room (327503590)

Guest reviews of Florence Inn and Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Florence Inn and Suites

Prices for upcoming dates