Green Gen Hotel Phuket

The front desk is open daily from 9:00 AM - 9:00 PM. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information. The front desk is staffed during limited hours. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

1) Check-in from 14:00 2) Check out Before 11:00 3) Reception working hours: 7:00 – 24:00 4) Payment on Arrival: Cash only. 5) Cancellation or amendment must be made 3 days before arrival. 6) Breakfast is not included. 7) Smoking is not allowed on the second floor and in your rooms. 8) We only accept guests 18 years old or older. 9) The keys and towel deposit is 500THB. Other currencies/passport are accepted. The customer will get back this deposit upon their return of the keys and the towel. 10) We will turn off the air conditioner at 12.00-2 p.m. (2 hours) to save the lifetime of the air conditioner. 11) If you want to extend your stay, please inform the reception at least 10 hours before the new check-in date. 12) Food and drinks (except water) are not allowed in the room. This is to prevent some small ants from biting the guests.