Name: The Inn at Opryland, A Gaylord Hotel
Address: 2401 Music Valley Drive, Pennington Bend, Nashville, Tennessee, United States of America, Nashville, Davidson County, US
Price range: $169–$424 per night
Rating: 7.7

What guests think

At The Inn at Opryland, A Gaylord Hotel, travelers praise the convenient location near the Grand Ole Opry and friendly staff, while noting small rooms and especially tiny bathrooms, an older property feel with renovations, and motel style exterior rooms.

An indoor pool, hot tub, and shuttle to Opry attractions are appreciated, though guests report strong chlorine smells, occasional hot tub or pool maintenance problems, and inconsistent or limited shuttle operations. Cleanliness feedback is mixed, with many clean rooms but recurring complaints about pests, clogged toilets, and maintenance or housekeeping lapses. On-site dining earns both praise and criticism, and breakfast is not included, with limited morning options at times. Expect a convenient base with friendly service but compact, dated quarters and variable amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular, and the shuttle to Opry attractions is convenient, but guests report strong chlorine smells, hot tub or pool outages, and inconsistent shuttle hours. On-site restaurant with live music gets mixed feedback, parking is easy, and renovations are ongoing.

Related guest reviews

10

HOMER

Jun 28, 2024

·

Stayed 1 night

staff very helpful free parking; easy shuttle to opry

10

Michelle

Dec 24, 2024

·

Stayed 1 night

Beautifully renovated and now a part of the Opry properties across the road. There is a shuttle that will take you over and pick you uo.

6

Carol

Feb 19, 2024

·

Stayed 2 nights

Hot tub did not work. The bolt for the pool ladder was lying next to the pool and the step was hanging in the water. No markers indicating a broken step. Room door didn't close tightly

8

Jessica

Feb 29, 2024

·

Stayed 1 night

The place was under contraction and noisy

8

Robert

Nov 30, 2025

·

Stayed 2 nights

We were very upset to realize we were in an outside room, no breakfast included, and we were only able to use the shuttle once. And that time the shuttle handicap lift wouldn’t work, so we waited an hour in the bus. The times do not coordinate with events they have happening and it is through a 3rd party, so they do not take care of their guests. We were stranded twice. The first time was at the resort after their sponsored show. We had to walk back in the freezing cold, I have asthma and a torn meniscus in my right knee!! The second time was after the Grand Ole Opry! We were right at the stop at 10pm, as the bus was heading out. We did not get to go through the shop prior to the show due to the mechanical issue with the bus. We went straight into the shop, did not linger, needed to use the restroom but didn’t have time. And, the shuttle was pulling off as we approached the pick up spot, on time! A wonderful couple catching the Wyndham shuttle said they would get in their truck at their hotel and come back to get us. Praise the Lord, they did!

8

Lawrence

Feb 29, 2024

·

Stayed 2 nights

Nice Stay. Undergoing renovation at the present time. Online posting for facility says it has a resturaunt. It did not at the time of my stay and there is not much in the area.

10

Holli

Mar 22, 2025

·

Stayed 1 night

great check in with ease. Safe feeling travel with 2 children and very clean.. Very impressed. Pool was warm and inviting. Great stay all together

10

Tammy

May 27, 2025

·

Stayed 1 night

Cons- No cash all digital yeah I know thats where we are going but when your electric or network isn't working good for the card to get in door it's annoying to have to go keep getting cards worked on to get in room. I think old key method should come back in case grid goes down my opinion That is it. Pros-The staff was great. Jackie was amazing even helped my husband get in I have to use a wheelchair so that extra help was awesome. Room is clean bathroom clean. Nicely decorated. Nice lighting. Meeting rooms are wonderful. Pool looked amazing. Restaurant good live music. Decor in restaurant is music related which is nice. Overall- We originally got only one night but loved it so much we decided to book it for 1 extra night. At the time of this review they have free shuttle service to mall, general Jackson showboat, Grand Ole Opry. This is great for being near everything I didn't get the room I usually get at other places but so you know, our room was great for a person in a wheel chair regual bath with shower. Room was big for my wheelchair. The king bed was nice we have a king and this was bigger so I figured maybe it's a California king idk. In concussion:- go if you want to be near things .

10

Karen

Oct 5, 2024

·

Stayed 4 nights

This hotel was conveniently located. Walk to restaurants and an awesome shuttle service that ran most of the time to take you to General Jackson showboat, Gaylord palms Opryland and Mall. Also indoor swimming pool! The worst thing was the A/C unit did not get very cold.

8

Sheelah

Jun 17, 2023

·

Stayed 1 night

Very clean rooms. Sheets smelled a bit like bleach which not complying but us asthma sufferers have problems with that strength. Wanted to swim but the pool was so strong with chlorine we couldn’t get near it. Really strong. We stay here every time we come and love the convenience to food and music down stairs

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Cleanliness

Cleanliness is inconsistent: many note clean rooms and common areas, while others report pests (ants, gnats, roaches/bed bugs), stained linens, and issues like hair in showers or missed towel replenishment.

Related guest reviews

4

Dakoda

Aug 8, 2024

·

Stayed 1 night

Had bugs all over the room, stains on the sheets, and the hot tub didn’t work

2

LaSondra

May 29, 2023

·

Stayed 1 night

Bedding was unclean and had blood stains

10

Amy

Nov 17, 2024

·

Stayed 1 night

Friendly staff, room was clean overall a very pleasant stay

2

Alfred

Jun 14, 2023

·

Stayed 1 night

Roaches running all over sink. Had Opry tickets. Had to leave for concert. Agent said Problem would be addressed when I returned. Night agent knew nothing about it!!! She gave me another room but at 10:30 at night I had to move everything myself. I am 74 years old and traveling with a special needs child who can’t help me. I was totally exhausted after all day traveling.

10

michael

Dec 1, 2024

·

Stayed 1 night

Very clean and staff was friendly. Would stay again.

10

LaDonna

Jun 14, 2025

·

Stayed 1 night

Smelled nice upon entering the lobby. Staff was professional and friendly. Clean room. Pool! Hot tub!

4

Erica

Oct 3, 2024

·

Stayed 1 night

This is not what we expected for a Marriot property. We were in an external room, more of a motel style, and felt really run down. When entering our room we found 3 different bugs on one of the beds. This is unacceptable. We went to the front desk and had to negotiate for an inside facing room. I get that it was booked up, but guests should not have to settle for a room with bugs. I will not stay there again,

6

Tim

Oct 13, 2023

·

Stayed 2 nights

Inside looked dark and dirty feeling

8

Michelle

Oct 6, 2024

·

Stayed 2 nights

Extremely clean and comfortable. Conveniently located to the Grand Ole Opry and the shopping mall. Within 15 minutes of downtown. The only reason they didn’t get five stars across-the-board is we were there two nights and never saw housekeeping clean our room or replenished towels.

4

ASHLEY

May 5, 2024

·

Stayed 1 night

Hotel shower was not clean black marks on bottom of tub hair on the walls. Sink clogged. Charged $333 for an rv.

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Rooms

Rooms are compact and bathrooms are very small; some spaces feel dated while others are recently renovated. Exterior-entry rooms can be noisy, storage and outlets are limited, and amenities like microwaves are often missing; Wi-Fi speed varies.

Related guest reviews

6

Chris

Mar 31, 2023

·

Stayed 3 nights

I enjoyed the property, amenities were decent. Pool area, restaurant, gym, etc all great. My room smelled funky though, no dresser space really, no microwave ($200/night, come on), coffee machine next to toilet. Noisy air unit, toilet ran like 10 min straight every couple hours...was a bit hard to sleep. Convenient location. We drove in and this served as a great base of operations, but was not psyched to hang out in the room.

4

Brenda

Jul 14, 2025

·

Stayed 5 nights

For the price of our stay the room was small and bathroom was as well. There is hardly any storage for clothing if you’re staying a week. The positives are the comfy beds and noise level outside was minimal plus the shuttle to the Gaylord and mall. There is no breakfast included however.

8

Bethany

Aug 5, 2025

·

Stayed 2 nights

Small room for two beds and a pull-out. Staff not particularly welcoming or friendly. A disappointment.

8

Dixie

Apr 3, 2023

·

Stayed 1 night

The room was clean, but outdated and very small and basic for the price we paid. There was only one outlet and it was far from the bed, so our noise machine, humidifier and phone chargers couldn’t all be plugged in at the same time. The bathroom is incredibly small. Our door opened to the outside which I didn’t expect for $400/night either. Housekeeping knocked on our door at 0830 and 1030 as well even though we requested late checkout at 1230.

6

Amy

Oct 17, 2025

·

Stayed 2 nights

The bathrooms are very small, and for what you pay I would have liked free breakfast. My daughter enjoyed the indoor pool and my husband enjoyed the hot tub.

6

Candice

Jul 16, 2024

·

Stayed 4 nights

The room was clean and the premises were nice, but not for the price. The bathroom was extremely tiny.

4

Lisa

Apr 12, 2023

·

Stayed 1 night

I was told by Expedia 2 queen beds. This property only has double and king beds. I had to ask for a cot. Then make it myself. 1-2” crack under exterior door. Over freeway. Could not sleep for road and traffic noise. Manager was friendly and helpful during checkout. However, girls at check in could not count money and obviously had very little quality training.

4

Dipika

Dec 28, 2022

·

Stayed 3 nights

Not so good. Double bed was not for two person. Can't sleep two person on double bed. Booked exterior view room and due to snow, out door galary was dirty. No microwave inside room and Have common on floor. Internet was very slow so can't streem on smart TV.

8

Vivian

Apr 9, 2023

·

Stayed 2 nights

Good location to stay for people going to the Grand Ole Opry, but the hotel renovation is pretty old. And the exterior facing rooms are really like motel rooms facing to street hence very noisy in general.

6

Brent

Dec 5, 2022

·

Stayed 1 night

Good location . Building quite old . Tiny bathroom .

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Service

Staff are widely described as friendly, helpful, and accommodating, resolving issues quickly for many guests. However, there are reports of inattentive or unhelpful interactions, poor shuttle communication, slow responses, and occasional check-in or billing problems.

Related guest reviews

6

Eric

Sep 3, 2023

·

Stayed 1 night

Room given was not ready when we arrived.

10

john

Dec 2, 2024

·

Stayed 2 nights

Hotel was clean, friendly, and had amenities for everyone. Indoor pool and tub were great fun. Desk staff were fantastic and went out of their way to accommodate our needs. They arranged shuttle to Broadway, found us an Irish pub and generally made our stay complete. Thanks

8

Darren

Nov 3, 2024

·

Stayed 4 nights

The staff were great and the inside of the Inn was nicely maintained and newly renovated. I'm not sure why I have a credit card charge for $28.96 USD when I was told there were no charges when I checked out - this is the second time they've done this to me - maybe it's an honest mistake. I hope so, and I hope it gets reversed or I'll find somewhere else to stay next time I'm in Nashville.

10

Richard W

May 1, 2025

·

Stayed 1 night

I liked everything. Was relaxing. Everyone at front desk were very friendly and helpful. Save hundreds of dollars with a better experience at the Inn than at the Opryland Convention Hotel monstrosity down the street. Left after first night to stay at the Inn for the rest of my stay!

10

Amanda

Apr 27, 2024

·

Stayed 1 night

Excellent Service!!! Our A/C wasn’t working at 10:30 pm, and by 11:00 pm, they had diagnosed the issue and literally replaced the entire unit. And the gentleman was so nice. I will continue to stay here!

4

Jesse

Oct 22, 2023

·

Stayed 3 nights

Bathrooms are very small. Daytime front desk staff was helpful and nice. Evening front desk staff and managers unhelpful and rude.

8

Julie

Apr 5, 2024

·

Stayed 3 nights

Our stay was enjoyable. However, we had an emergency and had to get home and asked for to check out with a refund a day early and our request was denied. Disappointed they wouldn’t refund us one night due to an emergency.

10

Tammy

May 27, 2025

·

Stayed 1 night

Cons- No cash all digital yeah I know thats where we are going but when your electric or network isn't working good for the card to get in door it's annoying to have to go keep getting cards worked on to get in room. I think old key method should come back in case grid goes down my opinion That is it. Pros-The staff was great. Jackie was amazing even helped my husband get in I have to use a wheelchair so that extra help was awesome. Room is clean bathroom clean. Nicely decorated. Nice lighting. Meeting rooms are wonderful. Pool looked amazing. Restaurant good live music. Decor in restaurant is music related which is nice. Overall- We originally got only one night but loved it so much we decided to book it for 1 extra night. At the time of this review they have free shuttle service to mall, general Jackson showboat, Grand Ole Opry. This is great for being near everything I didn't get the room I usually get at other places but so you know, our room was great for a person in a wheel chair regual bath with shower. Room was big for my wheelchair. The king bed was nice we have a king and this was bigger so I figured maybe it's a California king idk. In concussion:- go if you want to be near things .

2

Andrew

Jun 1, 2025

·

Stayed 3 nights

Staff was inattentive. Room wasnt ready. Staff blocked ramp to room and wouldnt move for 7 minutes. Had to call front desk about other a group being loud and smoking weed outside our room at 10 pm. Smoke was soming into our room from a/c unit. 30 minutes after i called no one had done anything about it. Staff did not care about anything but gossiping with each other. Will never go back. Suggest finding somewheere else to stay

10

LaDonna

Jun 14, 2025

·

Stayed 1 night

Smelled nice upon entering the lobby. Staff was professional and friendly. Clean room. Pool! Hot tub!

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Location

Very convenient for the Grand Ole Opry, Opry Mills, and the convention center, with restaurants and attractions nearby; many guests walk or take the shuttle. It is farther from downtown, and exterior rooms near the road can pick up traffic noise.

Related guest reviews

10

Shelley

Apr 8, 2024

·

Stayed 1 night

Beautiful place. Next time I will stay longer than 1 night. Great location

10

Valerie

May 5, 2025

·

Stayed 3 nights

This was an amazing hotel to stay at. Very close to the Grand Ole Opry and the mall. Very well kept hotel with amazing staff

8

Deborah

Jul 8, 2024

·

Stayed 4 nights

I like the convenience of the location to The Gaylord Convention Center

8

cynthia

May 11, 2023

·

Stayed 1 night

Good place near alot of things and good price

10

Laura

Oct 9, 2023

·

Stayed 4 nights

Very nice Inn. Would recommend to anyone who wants to visit Nashville. It is a ways away from the night scene downtown but Ubers are available always.

10

james d

Jan 6, 2025

·

Stayed 1 night

Very nice Hotel!! 2 minute walk too Opry

10

Rex

Nov 18, 2023

·

Stayed 2 nights

This place was very nice and clean and staff was awesome. Location was very good.

10

Jeremy

Oct 1, 2023

·

Stayed 3 nights

Right off the express way and across the street from multiple attractions and activities

8

Terry and Ron

Apr 6, 2023

·

Stayed 1 night

Older property multi level motel type structure. A Gaylord property offering a more affordable price point to the Gaylord Opry Resort and Convention Centre next door. Good location and access to the Grand Ole Opry. Some shuttle service available. Staff friendly and helpful.

8

Lisa

Nov 25, 2025

·

Stayed 2 nights

Clean room and close to Opry mills, Hotel, etc

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Dining

On-site restaurant and café receive mixed reviews—some praise the food and live music, while others cite poor quality or limited breakfast availability. Breakfast is not included, and the property is cashless for purchases.

Related guest reviews

10

Windy

Jun 4, 2024

·

Stayed 1 night

Our room was clean and nice. The facility was lovely and the restaurant on the 1st floor was great! I don’t like that they won’t accept cash but that doesn’t change the experience. Saida at the front desk was awesome! We were told a bus to the Grand Ole Opry was available but it wasn’t and she took it upon herself to get us there without any problems. Her help was truly appreciated! Thank you!

10

Salina

Apr 27, 2024

·

Stayed 1 night

Over-all great experience. Restaurant attached to the hotel was not great.

6

Jane

Apr 13, 2024

·

Stayed 2 nights

Restaurant was not open for breakfast and the only option was a cafe near the pool that only had one option of warm breakfast food. My room was on the outside of the building so it was noisy, exposed and inconvenient to get to from inside the building. Overall, a very expensive hotel for the services offered.

8

Lawrence

Feb 29, 2024

·

Stayed 2 nights

Nice Stay. Undergoing renovation at the present time. Online posting for facility says it has a resturaunt. It did not at the time of my stay and there is not much in the area.

6

Azita

Jul 24, 2023

·

Stayed 3 nights

The restaurant, Opery Backstage Grill was always empty and for good reason: when we tried the restaurant, it had terrible food that was not fresh; my sons and I got stomachaches which lasted all night for each of us. They were out of few items, especially fish. When we ordered the brisket, it came on a large plate, 2 thin slices of meat and about 30 tater tots!!! Room was tiny, beds very soft and old; also lots of ants and mosquitoes in the bathroom. The only reason we stayed was the proximity to Gaylord Resort.

10

Nicole

Oct 20, 2024

·

Stayed 2 nights

I loved the fragrance in the lobby, indoor pool, jacuzzi, and backyard grill restaurant.

6

Alice

Apr 28, 2025

·

Stayed 1 night

The staff of this hotel is very friendly and helpful, and the room we had was fine--seemed very clean, beds were comfortable, nice-sized fridge. The problem with the hotel was other guests. We had an outdoor facing room, and the smell of pot was apparent from the outdoors (coming from the first floor sidewalk, we were on the top floor). There was a small gap under our door, and the smell seeped through at night, and then again in the morning--wake and bake! The noise from other guests was also unacceptable. Lots of loud yelling until at least 11pm, again I think coming from the first floor, but clearly could be heard on the third floor. We called the front desk, and it settled down a little later, but at 11pm, it was already too late. This was our second time to stay here, but I don't know if we will be back. I will add that the restaurant is good, also with very friendly service.

8

Andrea

Apr 24, 2023

·

Stayed 3 nights

Great location in a Music Valley . Clean rooms. Bathroom was small but not in rooms much . We enjoyed the live music and restaurant.

10

Tammy

May 27, 2025

·

Stayed 1 night

Cons- No cash all digital yeah I know thats where we are going but when your electric or network isn't working good for the card to get in door it's annoying to have to go keep getting cards worked on to get in room. I think old key method should come back in case grid goes down my opinion That is it. Pros-The staff was great. Jackie was amazing even helped my husband get in I have to use a wheelchair so that extra help was awesome. Room is clean bathroom clean. Nicely decorated. Nice lighting. Meeting rooms are wonderful. Pool looked amazing. Restaurant good live music. Decor in restaurant is music related which is nice. Overall- We originally got only one night but loved it so much we decided to book it for 1 extra night. At the time of this review they have free shuttle service to mall, general Jackson showboat, Grand Ole Opry. This is great for being near everything I didn't get the room I usually get at other places but so you know, our room was great for a person in a wheel chair regual bath with shower. Room was big for my wheelchair. The king bed was nice we have a king and this was bigger so I figured maybe it's a California king idk. In concussion:- go if you want to be near things .

8

James

Mar 27, 2024

·

Stayed 2 nights

The service was great and the restaurant staff were top notch.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$194
February	$236
March	$246
April	$226
May	$227
June	$224
July	$247
August	$212
September	$239
October	$237
November	$221
December	$196

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $300	16 $207	17 $178	18 $177	19 $178
20 $170	21 $200	22 $223	23 $250	24 $169	25 $193	26 $197
27 $209	28 $395	29	30 $223

Su	Mo	Tu	We	Th	Fr	Sa
				1 $245	2 $240	3 $245
4 $262	5 $245	6 $306	7 $392	8 $302	9 $235	10 $268
11 $310	12 $418	13	14	15 $298	16 $289	17
18 $424	19 $392	20 $391	21 $286	22 $262	23 $276	24 $268
25 $215	26 $290	27 $299	28 $337	29 $306	30 $268	31 $310

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Double Beds (Mobility Hearing Accessible, Tub)

Room, 1 King Bed

Room, 2 Double Beds (Mobility Accessible, Tub)

Room, 1 King Bed (Mobility Accessible, Tub)

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Inn at Opryland, A Gaylord Hotel

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