HomeTowne Studios by Red Roof Austin
$52
/ night
Avg. for September
Prices for HomeTowne Studios by Red Roof Austin
Select dates to see prices and availability
$52
/ night
Avg. for September
Monthly average prices
Nightly prices at HomeTowne Studios by Red Roof Austin average $49 in February, the cheapest month, and $66 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $49 |
| February | $49 |
| March | $57 |
| April | $62 |
| May | $52 |
| June | $66 |
| July | $52 |
| August | $52 |
| September | $52 |
| October | $66 |
| November | $52 |
| December | $49 |
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Sep · $52
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Most expensive: June (~$66)
Cheapest: February (~$49)
About this property
Make use of convenient amenities such as complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.
Business amenities
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 139 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Location
With a stay at HomeTowne Studios by Red Roof Austin in Austin (Pond Springs), you'll be within a 15-minute drive of Lake Travis and Q2 Stadium. This hotel is 10.8 mi (17.4 km) from Lake Austin and 14.7 mi (23.7 km) from University of Texas at Austin.
What's nearby
Main Event Entertainment(1.1 miles)
Lakeline Mall(1.7 miles)
Saint Mary Romanian Orthodox Church(2 miles)
Round Rock Independent School District Athletic Complex(2.6 miles)
Brushy Creek Regional Trail(3.2 miles)
McNeil Crossing(4.5 miles)
Austin Steam Train Association Museum(5.9 miles)
Cedar Park Regional Medical Center(6 miles)
Concordia University Texas(6.3 miles)
Ascension Seton Northwest(6.5 miles)
Arboretum at Great Hills Mall(6.6 miles)
H-E-B Center(6.8 miles)
The Crossover(6.9 miles)
Lake Travis(7 miles)
St. David's Round Rock Medical Center(7.1 miles)
The preferred airport for HomeTowne Studios by Red Roof Austin is Austin-Bergstrom Intl. Airport (AUS)(24.3 miles)
Parking
Non-Smoking Rooms
Designated Smoking Area
Vending Machines
Express Check-In/Check-Out
Self Laundry
Location
12621 Hymeadow Drive, Pond Springs, Austin, Texas, United States of America
Main Event Entertainment (1.1 miles)
Lakeline Mall (1.7 miles)
Saint Mary Romanian Orthodox Church (2 miles)
Round Rock Independent School District Athletic Complex (2.6 miles)
Brushy Creek Regional Trail (3.2 miles)
McNeil Crossing (4.5 miles)
Room options
11
Standard Studio, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
269 ft²
Air ConditioningHeatingWi-Fi (Free)
16
Standard Studio, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningHeatingWi-Fi (Free)
14
Standard Studio, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
269 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Standard Studio, 1 Queen Bed, Accessible
Room details
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningHeatingWi-Fi (Free)
11
Standard Studio, 2 Double Beds
Room details
2 Full Beds
Sleeps 4
269 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of HomeTowne Studios by Red Roof Austin
6.2
Pleasant
Based on 1,001 verified reviews
Who stays here?
Business
32%
Couple
21%
Family
20%
Group
8%
Solo
16%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of HomeTowne Studios by Red Roof Austin, guests repeatedly report severe cleanliness and pest problems, strong smoke odors, safety concerns on the property, and inconsistent service with frequent check-in, overbooking, or cancellation issues.
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What guests think
Across reviews of HomeTowne Studios by Red Roof Austin, guests repeatedly report severe cleanliness and pest problems, strong smoke odors, safety concerns on the property, and inconsistent service with frequent check-in, overbooking, or cancellation issues.
Some guests appreciated friendly staff, the in-room kitchens and on-site laundry, and a location convenient to highways, shopping, or downtown. Others noted loud disturbances, unreliable Wi-Fi or TVs, and intermittent hot water. Expect very basic, budget lodging with significant trade-offs.
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AI-generated summary based on recent guest reviews
Facilities
Extended-stay basics like in-room kitchens and on-site laundry are available, but many guests reported nonfunctional TVs, missing remotes, unreliable Wi-Fi, and periodic hot-water outages. Common areas were poorly maintained, with overflowing trash and dirty, smelly stairwells or elevators.
Related guest reviews
6
Jessica
Jul 4, 2024
·
Stayed 10 nights
Shower was peeling paint and we had to buy a mat to put down, toilet constantly ran, one burner didn't work but they did end up fixing that. They apparently switched systems part way through our stay and even though we verified we were indeed paid through properly they came to us 3 days before we were supposed to check out telling us that they had it down we were checking out that day and not our correct day. Took 3 people coming to our room and calling to get it finally fixed. The property didnt allow you to use the garbage cans on the floor you were staying on you had to transport it down to the first floor. The elevator and stairwells stunk most of the time. The property said it was pet and smoke free which it was not. They don't provide cooking ware or plates, cups, or utensils so you have to have your own.
Shower was peeling paint and we had to buy a mat to put down, toilet constantly ran, one burner didn't work but they did end up fixing that. They apparently switched systems part way through our stay and even though we verified we were indeed paid through properly they came to us 3 days before we were supposed to check out telling us that they had it down we were checking out that day and not our correct day. Took 3 people coming to our room and calling to get it finally fixed. The property didnt allow you to use the garbage cans on the floor you were staying on you had to transport it down to the first floor. The elevator and stairwells stunk most of the time. The property said it was pet and smoke free which it was not. They don't provide cooking ware or plates, cups, or utensils so you have to have your own.
6
Andrea
Jun 17, 2025
·
Stayed 2 nights
I liked they had a full kitchen
I liked they had a full kitchen
2
Jorge
Jan 27, 2024
·
Stayed 3 nights
NO HOT WATER FOR 2 DAYS NO REMOTE CONTROL GOR TV MICROWAVE SMELL LIIKE ROACHES SHOWER DRAIN PAN BROKE FRONT DESK LADY LIE ABOUT THE ISSUE WITH THE HOT WATER
NO HOT WATER FOR 2 DAYS NO REMOTE CONTROL GOR TV MICROWAVE SMELL LIIKE ROACHES SHOWER DRAIN PAN BROKE FRONT DESK LADY LIE ABOUT THE ISSUE WITH THE HOT WATER
6
Paul
Apr 22, 2024
·
Stayed 1 night
Garbage cans overflowing, garbage in the hall.The room itself was clean though
Garbage cans overflowing, garbage in the hall.The room itself was clean though
6
Yuris
Nov 24, 2024
·
Stayed 2 nights
I liked that it was convenient because it’s kind of close to downtown. There’s also a washer and dryer which is what I was looking when I found this hotel online and I liked that there was enough parking.
I liked that it was convenient because it’s kind of close to downtown. There’s also a washer and dryer which is what I was looking when I found this hotel online and I liked that there was enough parking.
2
Barry L
Apr 10, 2025
·
Stayed 13 nights
There for 14 nights, booked 2 rooms and no functional satellite tv in either room, however adjacent rooms had service
There for 14 nights, booked 2 rooms and no functional satellite tv in either room, however adjacent rooms had service
6
Maddison
Dec 8, 2024
·
Stayed 1 night
It was decent, was staying to attend graduation, so only one night. However, the hotel room was missing a tv remote & i went to ask front desk, and they said they would get me one in about an hour, and then they never gave us one before the night was over.
It was decent, was staying to attend graduation, so only one night. However, the hotel room was missing a tv remote & i went to ask front desk, and they said they would get me one in about an hour, and then they never gave us one before the night was over.
4
Karlene
May 5, 2023
·
Stayed 2 nights
No hot water for 2 days, even though I reported it. A lot of evidence of neglect.
No hot water for 2 days, even though I reported it. A lot of evidence of neglect.
6
Gary
Sep 28, 2023
·
Stayed 2 nights
The place is good if your just looking for a nice comfy bed. My room did not have a tv remote the office never got back to me about providing me an another one unfortunely which would have made the stay a little bit better internet did not work at all the entire time during my stay beware if you have to work remote there.
The place is good if your just looking for a nice comfy bed. My room did not have a tv remote the office never got back to me about providing me an another one unfortunely which would have made the stay a little bit better internet did not work at all the entire time during my stay beware if you have to work remote there.
2
Andrew
Apr 26, 2025
·
Stayed 1 night
I told the front desk that i was having issues with my tv. The security gaurd came and tried to help me, but wasnt able to figure it out. I then showered went back to th front desk to see if they could switch me rooms and they said since i already have been there for over an hour they couldnt do anything. So i had to go and by a tv from walmart so i could relax. It was ridiculous and i will not be staying there again.
I told the front desk that i was having issues with my tv. The security gaurd came and tried to help me, but wasnt able to figure it out. I then showered went back to th front desk to see if they could switch me rooms and they said since i already have been there for over an hour they couldnt do anything. So i had to go and by a tv from walmart so i could relax. It was ridiculous and i will not be staying there again.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness was a recurring, serious issue: numerous reports of cockroaches, mold, dirty floors and linens, strong smoke or urine odors, and inadequate housekeeping between stays. Several guests left early or refused rooms due to hygiene conditions.
Related guest reviews
2
Abelardo
Apr 8, 2025
·
Stayed 3 nights
This place is pretty gross. Smells like cigarettes, cockroaches running around, toilet didn’t work, dirty sheets, and a broken floor.
This place is pretty gross. Smells like cigarettes, cockroaches running around, toilet didn’t work, dirty sheets, and a broken floor.
2
Samuel
Nov 16, 2024
·
Stayed 2 nights
My room had clearly not been cleaned. There were wads of hair all over the beds, no TV remote, and a few hours after trying to get to bed I felt a cockroach crawling on me and flung it off. Safe to say I did not finish my night here- I ubered to the airport and spent the rest of the night there. Save your money this place is disgusting
My room had clearly not been cleaned. There were wads of hair all over the beds, no TV remote, and a few hours after trying to get to bed I felt a cockroach crawling on me and flung it off. Safe to say I did not finish my night here- I ubered to the airport and spent the rest of the night there. Save your money this place is disgusting
2
Robert
Apr 10, 2024
·
Stayed 3 nights
Cockroaches in bathroom.
Cockroaches in bathroom.
2
Valentino
Apr 7, 2024
·
Stayed 2 nights
Roaches everywhere. Completely infested. Dirty stained sheets with cigarette burns in them.
Roaches everywhere. Completely infested. Dirty stained sheets with cigarette burns in them.
2
Kimberly
Sep 27, 2025
·
Stayed 1 night
Walked in the too and there were live roaches crawling on the floor! I took photos! I cried! It was a long trip to attend my son’s wedding! I went back to the front desk and told her, retuned the key. The garbage was piled very high in every stairwell! A drugged up male was dancing around, “singing”, etc. He “lives” there. I took an uber to a Hyatt! I had to change clothes in there. o by ladie’s room, due to being almost late to my own son’s waiting!! I needed clean, safe & affordable accommodations, this hotel failed!!!I want a refund! I am on SS Disability and need every penny! What a disappointment!!! My son had to pay for my new room since I had no $$$! Now I have to pay him back! This place should be labeled, “ a drug transient population occupied, roach infested, definitely bedbugs, garbage piled to the ceiling, with a young nice helpless to help employee”!
Walked in the too and there were live roaches crawling on the floor! I took photos! I cried! It was a long trip to attend my son’s wedding! I went back to the front desk and told her, retuned the key. The garbage was piled very high in every stairwell! A drugged up male was dancing around, “singing”, etc. He “lives” there. I took an uber to a Hyatt! I had to change clothes in there. o by ladie’s room, due to being almost late to my own son’s waiting!! I needed clean, safe & affordable accommodations, this hotel failed!!!I want a refund! I am on SS Disability and need every penny! What a disappointment!!! My son had to pay for my new room since I had no $$$! Now I have to pay him back! This place should be labeled, “ a drug transient population occupied, roach infested, definitely bedbugs, garbage piled to the ceiling, with a young nice helpless to help employee”!
2
Michael
Jun 8, 2025
·
Stayed 21 nights
Room had roaches and there was black mold in the shower
Room had roaches and there was black mold in the shower
2
Jordan
Nov 2, 2025
·
Stayed 2 nights
The hotel is old. Thats forgiveable. What isnt forgiveable are the roaches and feces in the bathroom and under kitchen sink. The place is disgusting. LUCKILY we didnt spen a whole lot of time in the room itself, but will be reporting this hotel to corporate and the health board.
The hotel is old. Thats forgiveable. What isnt forgiveable are the roaches and feces in the bathroom and under kitchen sink. The place is disgusting. LUCKILY we didnt spen a whole lot of time in the room itself, but will be reporting this hotel to corporate and the health board.
2
Alexander
Sep 16, 2025
·
Stayed 4 nights
This place was horrible. Dogs and cats everywhere. Dog in room 214 every night and I mean every night would whine and cry for at least an hour at same time. Roaches, dirty floors, dirty towels (every one), no wash clothes, stove top rusty, rude desk clerks, old soap and hairs left in rest room, rooms torn up (room 142 had visible mold) had too move to room 214 next to crying dog. People living in their car in the parking lot. Trash full and not emptied my whole stay.
This place was horrible. Dogs and cats everywhere. Dog in room 214 every night and I mean every night would whine and cry for at least an hour at same time. Roaches, dirty floors, dirty towels (every one), no wash clothes, stove top rusty, rude desk clerks, old soap and hairs left in rest room, rooms torn up (room 142 had visible mold) had too move to room 214 next to crying dog. People living in their car in the parking lot. Trash full and not emptied my whole stay.
2
George
Oct 24, 2023
·
Stayed 4 nights
When I entered the lobby there was trash on the floor, a overflowing tall trash can behind the desk, and furniture that looked like it should be sitting on the curb waiting for the trash truck. The room was filthy. So much so that we left almost immediately and checked out. Both me and my wife refused to stay the night there. I have stayed at very inexpensive, budget type rooms and some I thought were in rough areas to save a buck but never have I felt like the room itself was disgusting. This was awful.
When I entered the lobby there was trash on the floor, a overflowing tall trash can behind the desk, and furniture that looked like it should be sitting on the curb waiting for the trash truck. The room was filthy. So much so that we left almost immediately and checked out. Both me and my wife refused to stay the night there. I have stayed at very inexpensive, budget type rooms and some I thought were in rough areas to save a buck but never have I felt like the room itself was disgusting. This was awful.
2
Elvira Augustus
Apr 2, 2024
·
Stayed 7 nights
This property needs to be shut down. I will be calling the health department on this hotel. The rooms were FILTHY. I believe this hotel houses the homeless. There were drug addicts hanging out in front of the rooms and in the parking lot. There were bullet holes in the windows and the curtains. The paint was falling off the walls and the bathrooms had stand in showers that were filled with FILTY AND MOLD. Everything in the room was falling about. Me and my CHILD ran out of that room.
This property needs to be shut down. I will be calling the health department on this hotel. The rooms were FILTHY. I believe this hotel houses the homeless. There were drug addicts hanging out in front of the rooms and in the parking lot. There were bullet holes in the windows and the curtains. The paint was falling off the walls and the bathrooms had stand in showers that were filled with FILTY AND MOLD. Everything in the room was falling about. Me and my CHILD ran out of that room.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are very worn and dated, with frequent complaints about noise from neighbors or pets, uncomfortable beds, and malfunctioning or missing in-room items such as TVs or A/C. A few guests mentioned quiet stays or comfortable beds.
Related guest reviews
2
Isaiah
Mar 10, 2023
·
Stayed 1 night
100% the worst motel I’ve ever stayed in, and I travel A LOT. I’ll start by saying the staff was okay. This has nothing to do with them. But the rooms are full of roaches. The rooms are dirty. The beds are wildly uncomfortable. The blankets have holes in them. And worst of all, there is a fire alarm that will consistently glitch throughout your stay. It went off once and I thought I had to evacuate… faulty alarm. It went off 3 more times within the next 5 minutes… fault alarms. Then every 10-30 minutes thereafter for the next 3-4 hours, it’d do the same thing. All faulty alarms. Very loud and very annoying. I understand this motel will probably be the cheapest one you see if you’re filtering by price looking for somewhere to stay. IT IS NOT WORTH IT. GET THE MOTEL THAT COSTS $10 MORE. I was there less than 24 hours and the best moment I had there was at 11am the next morning when I had to turn my room key in.
100% the worst motel I’ve ever stayed in, and I travel A LOT. I’ll start by saying the staff was okay. This has nothing to do with them. But the rooms are full of roaches. The rooms are dirty. The beds are wildly uncomfortable. The blankets have holes in them. And worst of all, there is a fire alarm that will consistently glitch throughout your stay. It went off once and I thought I had to evacuate… faulty alarm. It went off 3 more times within the next 5 minutes… fault alarms. Then every 10-30 minutes thereafter for the next 3-4 hours, it’d do the same thing. All faulty alarms. Very loud and very annoying. I understand this motel will probably be the cheapest one you see if you’re filtering by price looking for somewhere to stay. IT IS NOT WORTH IT. GET THE MOTEL THAT COSTS $10 MORE. I was there less than 24 hours and the best moment I had there was at 11am the next morning when I had to turn my room key in.
4
Jesse
Dec 7, 2024
·
Stayed 2 nights
The bed was nice and clean. The rest of the room was not. Floor, bathroom, and walls were all dirty. Looks like ketchup was splattered on the floor and side of the fridge. Candy and trash on the floor by the door. Was not comfortable taking my shoes off. Ended up staying in the room for like 30 minutes before finding somewhere else to stay.
The bed was nice and clean. The rest of the room was not. Floor, bathroom, and walls were all dirty. Looks like ketchup was splattered on the floor and side of the fridge. Candy and trash on the floor by the door. Was not comfortable taking my shoes off. Ended up staying in the room for like 30 minutes before finding somewhere else to stay.
8
Alphonse
Nov 16, 2024
·
Stayed 1 night
It was queit
It was queit
2
Kimberly
Apr 5, 2025
·
Horrible. Nothing like the pics. Bullet holes in doors, paper thin walls, damage to walls.
Horrible. Nothing like the pics. Bullet holes in doors, paper thin walls, damage to walls.
2
Alexander
Sep 16, 2025
·
Stayed 4 nights
This place was horrible. Dogs and cats everywhere. Dog in room 214 every night and I mean every night would whine and cry for at least an hour at same time. Roaches, dirty floors, dirty towels (every one), no wash clothes, stove top rusty, rude desk clerks, old soap and hairs left in rest room, rooms torn up (room 142 had visible mold) had too move to room 214 next to crying dog. People living in their car in the parking lot. Trash full and not emptied my whole stay.
This place was horrible. Dogs and cats everywhere. Dog in room 214 every night and I mean every night would whine and cry for at least an hour at same time. Roaches, dirty floors, dirty towels (every one), no wash clothes, stove top rusty, rude desk clerks, old soap and hairs left in rest room, rooms torn up (room 142 had visible mold) had too move to room 214 next to crying dog. People living in their car in the parking lot. Trash full and not emptied my whole stay.
2
Barry L
Apr 10, 2025
·
Stayed 13 nights
There for 14 nights, booked 2 rooms and no functional satellite tv in either room, however adjacent rooms had service
There for 14 nights, booked 2 rooms and no functional satellite tv in either room, however adjacent rooms had service
6
Maddison
Dec 8, 2024
·
Stayed 1 night
It was decent, was staying to attend graduation, so only one night. However, the hotel room was missing a tv remote & i went to ask front desk, and they said they would get me one in about an hour, and then they never gave us one before the night was over.
It was decent, was staying to attend graduation, so only one night. However, the hotel room was missing a tv remote & i went to ask front desk, and they said they would get me one in about an hour, and then they never gave us one before the night was over.
6
ruth
Sep 3, 2023
·
Stayed 1 night
The room was no where up to par like the pictures showed. Room was dirty, down to the walls and floor. And, the air conditioning was broke so it made the room extra cold without any choice of just having to turn it off.
The room was no where up to par like the pictures showed. Room was dirty, down to the walls and floor. And, the air conditioning was broke so it made the room extra cold without any choice of just having to turn it off.
2
vickie
Apr 18, 2023
·
Stayed 2 nights
realize this was a special events weekend, however the stay we had was unacceptable in many ways. I have attached a photo of what was under one of the beds when we got ready to go to bed at 10 pm. First: we arrived at three only to find our room was not ready and the front desk clerk complained that the housekeepers were supposed to clean all of the doubles first, could I give her thirty minutes. No problem...she will call me to let me know when it's ready.. no phone call. I came back in to the office...sure it's ready now. Room 335. Bring our things up to room. Housekeeper says she's not finished. #2.. give her thirty more minutes. Sure no problem, we will get something to eat. 3. Get to our room after five and the floor is soaking wet. 4. Turn on the air conditioner...sounds like a jackhammer as it comes on and turns off. 5. Take off bedspread and look under bed to see what you see. We stuck it out only because there were no other rooms available. we stayed in a filthy room that wasn't ready for two hours with an air conditioner that sounded like a jackhammer all night long. This is a shame!!!
realize this was a special events weekend, however the stay we had was unacceptable in many ways. I have attached a photo of what was under one of the beds when we got ready to go to bed at 10 pm. First: we arrived at three only to find our room was not ready and the front desk clerk complained that the housekeepers were supposed to clean all of the doubles first, could I give her thirty minutes. No problem...she will call me to let me know when it's ready.. no phone call. I came back in to the office...sure it's ready now. Room 335. Bring our things up to room. Housekeeper says she's not finished. #2.. give her thirty more minutes. Sure no problem, we will get something to eat. 3. Get to our room after five and the floor is soaking wet. 4. Turn on the air conditioner...sounds like a jackhammer as it comes on and turns off. 5. Take off bedspread and look under bed to see what you see. We stuck it out only because there were no other rooms available. we stayed in a filthy room that wasn't ready for two hours with an air conditioner that sounded like a jackhammer all night long. This is a shame!!!
6
Gary
Sep 28, 2023
·
Stayed 2 nights
The place is good if your just looking for a nice comfy bed. My room did not have a tv remote the office never got back to me about providing me an another one unfortunely which would have made the stay a little bit better internet did not work at all the entire time during my stay beware if you have to work remote there.
The place is good if your just looking for a nice comfy bed. My room did not have a tv remote the office never got back to me about providing me an another one unfortunely which would have made the stay a little bit better internet did not work at all the entire time during my stay beware if you have to work remote there.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: some praise friendly or helpful staff, but many report rude or unresponsive front desk, long waits, and poor problem resolution. Repeated issues include overbooking, last-minute cancellations, denied refunds, and difficulty changing rooms.
Related guest reviews
2
PETER
Apr 6, 2025
·
Stayed 1 night
Tried to check in and was told “we oversold our rooms and you’re out of luck”. Horrible customer service.
Tried to check in and was told “we oversold our rooms and you’re out of luck”. Horrible customer service.
2
Allie
Oct 21, 2025
·
Stayed 2 nights
Even though we selected a nonsmoking room, our room smelled of cigarette smoke terribly. We checked in so late that we just stayed. The second night, we asked the front desk if there was any way we could change rooms and they were not very polite. They said they had no rooms for us to move to. Then we asked if we could check out and get a refund since the room was not what we paid for. We were told no.
Even though we selected a nonsmoking room, our room smelled of cigarette smoke terribly. We checked in so late that we just stayed. The second night, we asked the front desk if there was any way we could change rooms and they were not very polite. They said they had no rooms for us to move to. Then we asked if we could check out and get a refund since the room was not what we paid for. We were told no.
10
Domonick
Nov 9, 2024
·
Stayed 1 night
I love the staff. I never have an issue here.
I love the staff. I never have an issue here.
2
joseph
Oct 26, 2024
·
Stayed 4 nights
Rude staff, dirty property
Rude staff, dirty property
2
Kelly
Oct 27, 2024
·
Stayed 4 nights
Canceled reservation with no notice, had to walk around Austin all night because hotels.com refused to help, putting myself and my friend in a very unsafe situation. Hotels.com was no help, customer service refused to do anything to remedy the situation.
Canceled reservation with no notice, had to walk around Austin all night because hotels.com refused to help, putting myself and my friend in a very unsafe situation. Hotels.com was no help, customer service refused to do anything to remedy the situation.
10
Oscar
Feb 21, 2025
·
Stayed 3 nights
Mánager and office staff are great. By far the best service I’ve experienced in hotels stay. Highly recommend this place
Mánager and office staff are great. By far the best service I’ve experienced in hotels stay. Highly recommend this place
10
Jody
May 20, 2023
·
Stayed 1 night
The night lady at the front desk was extremely nice and knowledgeable!!! Keep Her!!! She’s a huge asset to your business. I liked my room! It had all that I needed and more. I’m going tell you what I tell all hotels; you need a laminated card with the TV’s channel line up AND the company you have service with. That way your customers can look up the TV programming on their phones. Thank you for the excellent stay!! -jody
The night lady at the front desk was extremely nice and knowledgeable!!! Keep Her!!! She’s a huge asset to your business. I liked my room! It had all that I needed and more. I’m going tell you what I tell all hotels; you need a laminated card with the TV’s channel line up AND the company you have service with. That way your customers can look up the TV programming on their phones. Thank you for the excellent stay!! -jody
10
Isadora
Oct 23, 2024
·
Stayed 1 night
Pleasant staff
Pleasant staff
2
Susan
May 27, 2025
·
Stayed 5 nights
The front staff were very nice and let me cancel my stay. The rooms were not clean. There was unknown stains on the bedding. The rooms reeked of cigarette smoke. It was not a safe neighborhood for a woman alone. All in all I would not suggest the place. However the staff was very nice when I asked for a refund. Perhaps if you are on a budget and are not a woman traveling alone, then one could stay here. Again, the staff were very nice.
The front staff were very nice and let me cancel my stay. The rooms were not clean. There was unknown stains on the bedding. The rooms reeked of cigarette smoke. It was not a safe neighborhood for a woman alone. All in all I would not suggest the place. However the staff was very nice when I asked for a refund. Perhaps if you are on a budget and are not a woman traveling alone, then one could stay here. Again, the staff were very nice.
2
Gerardo
Oct 22, 2024
·
Stayed 1 night
I made 2 reservations and one party checked in at 8 PM we tried checking in at 10:30 PM and were told that there were no rooms available, after I made the reservation more than 3 weeks ago. The receptionist was unprofessional and said that I did not make the reservation with them; they were full and did not have a room to assign to me. She did not offer any other solution to the problem other than we had no rooms available and that they had been overbooked all day. Other customers were turned away with the same excuse of no rooms available. I had to drive another 20-plus minutes to get to another hotel with a room available. I am disappointed with the reservation process. The other party that checked in told me that the place was not clean, it was old and dated with poor lighting.
I made 2 reservations and one party checked in at 8 PM we tried checking in at 10:30 PM and were told that there were no rooms available, after I made the reservation more than 3 weeks ago. The receptionist was unprofessional and said that I did not make the reservation with them; they were full and did not have a room to assign to me. She did not offer any other solution to the problem other than we had no rooms available and that they had been overbooked all day. Other customers were turned away with the same excuse of no rooms available. I had to drive another 20-plus minutes to get to another hotel with a room available. I am disappointed with the reservation process. The other party that checked in told me that the place was not clean, it was old and dated with poor lighting.
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AI-generated summary based on recent guest reviews
Location
Location is convenient to highways, shopping, and sometimes downtown, but several guests felt the area and property activity were unsafe or sketchy, especially at night.
Related guest reviews
4
Gwen
Apr 14, 2023
·
Stayed 1 night
Good location
Good location
6
Yuris
Nov 24, 2024
·
Stayed 2 nights
I liked that it was convenient because it’s kind of close to downtown. There’s also a washer and dryer which is what I was looking when I found this hotel online and I liked that there was enough parking.
I liked that it was convenient because it’s kind of close to downtown. There’s also a washer and dryer which is what I was looking when I found this hotel online and I liked that there was enough parking.
2
Jackson
May 9, 2024
·
Stayed 1 night
My wife and I did not stay at the Hotel there were to many people wandering the grounds and the Manager was Rude and Irresponsible and our Keys that were given to us did not open our Room that were give to us twice so we decided it was unsafe and went to stay Next door at Clarion Hotel for 128.00 a night which was a little expensive for one night.
My wife and I did not stay at the Hotel there were to many people wandering the grounds and the Manager was Rude and Irresponsible and our Keys that were given to us did not open our Room that were give to us twice so we decided it was unsafe and went to stay Next door at Clarion Hotel for 128.00 a night which was a little expensive for one night.
2
Sylvia
Jul 13, 2025
·
Stayed 3 nights
I couldn’t enter my room because a man was hanging around my door. When I asked him to give me some space, he got upset. A woman should never attempt to enter her room when a strangers refuses to give her space. The front desk at the motel, did not agree with me and told me to contact Expedia. I contacted Expedia and Expedia said I have to contact the front desk at the motel. I explained the front desk told me to contact you. I contacted the dispute department for Red Roof. The dispute department contacted the front desk at the motel. While I was on the phone with the dispute department, the front desk employee approached me and was very upset about all the calls she is receiving from Expedia and the dispute department. They heard her get verbally aggressive with me and threaten me. She told me I needed to leave the property in 30 minutes and she was calling the police. I told her, I think calling the police is a good idea. She never called the police and I ended up calling the police because I was afraid of what she was going to do to me. If I’m carrying my luggage, I’m very vulnerable of being attacked. She called me on my phone and was furious I called the police. The police typically don’t escort people, but they agreed to dispatch the call. I had to pack up and leave immediately. In addition, I couldn’t use the stairs because there was a homeless person sleeping on them.
I couldn’t enter my room because a man was hanging around my door. When I asked him to give me some space, he got upset. A woman should never attempt to enter her room when a strangers refuses to give her space. The front desk at the motel, did not agree with me and told me to contact Expedia. I contacted Expedia and Expedia said I have to contact the front desk at the motel. I explained the front desk told me to contact you. I contacted the dispute department for Red Roof. The dispute department contacted the front desk at the motel. While I was on the phone with the dispute department, the front desk employee approached me and was very upset about all the calls she is receiving from Expedia and the dispute department. They heard her get verbally aggressive with me and threaten me. She told me I needed to leave the property in 30 minutes and she was calling the police. I told her, I think calling the police is a good idea. She never called the police and I ended up calling the police because I was afraid of what she was going to do to me. If I’m carrying my luggage, I’m very vulnerable of being attacked. She called me on my phone and was furious I called the police. The police typically don’t escort people, but they agreed to dispatch the call. I had to pack up and leave immediately. In addition, I couldn’t use the stairs because there was a homeless person sleeping on them.
6
Nathan
Apr 3, 2023
·
Stayed 1 night
If you are looking for a cheap hotel room with a kitchen, this is it. The rooms are dingy and look very old and dated. The property is not in the best shape. There are vagrants hanging around the hotel. I know it's Austin and that's what the city has turned into, but it's not really what you want to see around the hotel, especially if you have kids.
If you are looking for a cheap hotel room with a kitchen, this is it. The rooms are dingy and look very old and dated. The property is not in the best shape. There are vagrants hanging around the hotel. I know it's Austin and that's what the city has turned into, but it's not really what you want to see around the hotel, especially if you have kids.
2
Susan
May 27, 2025
·
Stayed 5 nights
The front staff were very nice and let me cancel my stay. The rooms were not clean. There was unknown stains on the bedding. The rooms reeked of cigarette smoke. It was not a safe neighborhood for a woman alone. All in all I would not suggest the place. However the staff was very nice when I asked for a refund. Perhaps if you are on a budget and are not a woman traveling alone, then one could stay here. Again, the staff were very nice.
The front staff were very nice and let me cancel my stay. The rooms were not clean. There was unknown stains on the bedding. The rooms reeked of cigarette smoke. It was not a safe neighborhood for a woman alone. All in all I would not suggest the place. However the staff was very nice when I asked for a refund. Perhaps if you are on a budget and are not a woman traveling alone, then one could stay here. Again, the staff were very nice.
8
Jose
Oct 20, 2024
·
Stayed 3 nights
Comfortable room convenient to highway and many restaurants s and shooing.
Comfortable room convenient to highway and many restaurants s and shooing.
2
Andrea
May 1, 2023
·
Stayed 1 night
We did NOT expect the experience we ended up having. We checked-in during the day around 4:22pm, and everything seemed normal. We get to our room, which was supposed to be non-smoking, and it reeked of cigarettes and there were burn marks in areas of the room-like the table. When we get up to our room, it was still being cleaned. We go in, notice the smell, but decide not to make a big deal out of it because we aren’t ones to complain, especially since we were only staying to get ready then go downtown for majority of the day/night. I go to the restroom to do my business and there are no rolls of toilet paper. My partner goes downstairs to the front desk since the phone in the room was missing buttons. She comes back up to let me know that apparently there were no toiletries on the property and that the staff were meaning to send someone to go buy some. Luckily one of the cleaners had stashed a roll to put in the office’s restroom and gave it to us. We leave to go have dinner and meet up with friends and when we came back later that night we were NOT expecting what we came back to. During the day the area didn’t seem so sketchy, and it was not too far from the Lakeline mall. But at night, we legitimately feared for our safety. I will be warning people to stay FAR away!
We did NOT expect the experience we ended up having. We checked-in during the day around 4:22pm, and everything seemed normal. We get to our room, which was supposed to be non-smoking, and it reeked of cigarettes and there were burn marks in areas of the room-like the table. When we get up to our room, it was still being cleaned. We go in, notice the smell, but decide not to make a big deal out of it because we aren’t ones to complain, especially since we were only staying to get ready then go downtown for majority of the day/night. I go to the restroom to do my business and there are no rolls of toilet paper. My partner goes downstairs to the front desk since the phone in the room was missing buttons. She comes back up to let me know that apparently there were no toiletries on the property and that the staff were meaning to send someone to go buy some. Luckily one of the cleaners had stashed a roll to put in the office’s restroom and gave it to us. We leave to go have dinner and meet up with friends and when we came back later that night we were NOT expecting what we came back to. During the day the area didn’t seem so sketchy, and it was not too far from the Lakeline mall. But at night, we legitimately feared for our safety. I will be warning people to stay FAR away!
2
alma
Mar 18, 2023
·
Stayed 1 night
The neighborhood seemed unsafe. The property was unkpet. The stuff were not friendly. The room had other people’s drinks. The covers ans courtains had holes. There were a lot of guests with big dogs. The elevator was so dirty. The room had a lot of property famage on the walls. I wouldnt stay again nor recommend someone else. I also read a written complain which was visible at the reception about room 351 wanting a refund due to roaches and mold.
The neighborhood seemed unsafe. The property was unkpet. The stuff were not friendly. The room had other people’s drinks. The covers ans courtains had holes. There were a lot of guests with big dogs. The elevator was so dirty. The room had a lot of property famage on the walls. I wouldnt stay again nor recommend someone else. I also read a written complain which was visible at the reception about room 351 wanting a refund due to roaches and mold.
10
matias
Jun 8, 2025
·
Stayed 1 night
Walking to places is easy
Walking to places is easy
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Dining
Not enough information in reviews.
Related guest reviews
2
Gus
Aug 23, 2024
·
Stayed 1 night
I liked the price. I didn't like only one towel for two people to use. No cups or other amenities for the kitchenette, no soap, no coffee in the office. I could live with all that, but the most disgusting thing was the spots on the floor of dried urine where previous tenants had trouble hitting the toilet and it hadn't been cleaned. We won't be back.
I liked the price. I didn't like only one towel for two people to use. No cups or other amenities for the kitchenette, no soap, no coffee in the office. I could live with all that, but the most disgusting thing was the spots on the floor of dried urine where previous tenants had trouble hitting the toilet and it hadn't been cleaned. We won't be back.
2
Tammy
Apr 7, 2025
·
They ran my card BEFORE I arrived. That was not supposed to happen. That card had been lost and was replaced. I would be bringing it at check in. They cancelled my reservation. Huge town wide festival. No rooms available. I had to get a hotel one hour from the festival. I had booked this reservation months in advance. Very very very poor business practices. Also, was told that if I wanted coffee, I would have to bring my own coffee maker and coffee. This place is crap!
They ran my card BEFORE I arrived. That was not supposed to happen. That card had been lost and was replaced. I would be bringing it at check in. They cancelled my reservation. Huge town wide festival. No rooms available. I had to get a hotel one hour from the festival. I had booked this reservation months in advance. Very very very poor business practices. Also, was told that if I wanted coffee, I would have to bring my own coffee maker and coffee. This place is crap!
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AI-generated summary based on recent guest reviews
4
Dasha
Aug 3, 2026
·
Stayed 2 nights
We were put on the 3rd floor with no working elevator. Our key cards went out twice. The shower was leaking we had to tight it and when you use the hot water in the shower it sounds like a car motor running vibrating the walls. The stair way stinks and there is not enough lighting or any cameras. The air was not on when we arrived and it never really got cold in the room
We were put on the 3rd floor with no working elevator. Our key cards went out twice. The shower was leaking we had to tight it and when you use the hot water in the shower it sounds like a car motor running vibrating the walls. The stair way stinks and there is not enough lighting or any cameras. The air was not on when we arrived and it never really got cold in the room
10
Jim
Jun 3, 2026
·
Stayed 7 nights
Only area was laundry on site needed repair but a really nice one was close.The staff were great and helpful
Only area was laundry on site needed repair but a really nice one was close.The staff were great and helpful
10
Richard
May 17, 2026
·
Stayed 1 night
Good for the money. No complaints
Good for the money. No complaints
6
manith
May 10, 2026
·
Stayed 1 night
There was a weird smell when entering the room but it was good enough for one night
There was a weird smell when entering the room but it was good enough for one night
4
Sean
May 8, 2026
·
Stayed 5 nights
upgrade of all amenities required.
upgrade of all amenities required.
Property Policies
Check-in
Check-out
From 15:00 to 22:00
Before 11:00
FAQs about HomeTowne Studios by Red Roof Austin
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking is limited.
Does the hotel allow pets?
Yes, pets are allowed with a fee of USD 10 per pet, per night, with a maximum charge of USD 100 per stay. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 10:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer?
The property features elevators and step-free entrances, making it accessible for guests with disabilities. Specific details about wheelchair-accessible facilities are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is located in Northwest Austin, within a 15-minute drive of Lake Travis and Lake Austin. It is approximately 15.5 miles from the University of Texas at Austin and 13.6 miles from Kalahari Indoor Water Park.
What are the hotel's policies for guests staying with children?
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Considering this hotel for your Austin trip?
What do room rates typically run at HomeTowne Studios by Red Roof Austin in Williamson County, Austin?
Over the next 60–90 days, room rates at HomeTowne Studios by Red Roof Austin in Williamson County, Austin typically land around $47 a night for two guests, ranging from $47 to $47.
Why is HomeTowne Studios by Red Roof Austin so affordable?
HomeTowne Studios by Red Roof Austin in Williamson County, Austin undercuts most nearby options — it’s cheaper than 19 of 20 comparable hotels, while those rivals typically run around $79 a night. The property’s positioning for business travelers and couples and its location near local attractions helps explain why its rates sit well below the area norm.
When can I find the lowest rates at HomeTowne Studios by Red Roof Austin?
August is the cheapest month to stay at HomeTowne Studios by Red Roof Austin in Williamson County, Austin, averaging about $51 a night; June is the priciest at about $79. August’s lower rates come even though the quietest month for crowds is different.
When is the quietest time to visit HomeTowne Studios by Red Roof Austin?
Demand at HomeTowne Studios by Red Roof Austin in Williamson County, Austin peaks in January and drops to its low in July, so early autumn and midsummer are the least busy stretches to visit. Bookings and on-site activity are noticeably lighter during July compared with winter.
What’s the neighborhood like around HomeTowne Studios by Red Roof Austin?
HomeTowne Studios by Red Roof Austin sits in Williamson County near attractions such as Lakeline Mall, Brushy Creek Regional Trail and the H-E-B Center, making it convenient for sports and leisure outings. The hotel also serves business travelers and couples, with easy access to regional medical centers and local entertainment venues.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: 52.964761310195925USD
- 2026-09-19: 52.964761310195925USD
- 2026-09-20: 52.964761310195925USD
- 2026-09-21: 51.36633016242981USD
- 2026-09-22: 46.81668367118835USD
- 2026-09-23: 46.81668367118835USD
- 2026-09-24: 46.81668367118835USD
- 2026-09-25: 46.63829218769074USD
- 2026-09-26: 46.87228672351837USD
- 2026-09-27: 46.85346763324738USD
- 2026-09-28: 44.347562955856326USD
- 2026-09-29: 46.98844291477203USD
- 2026-09-30: 46.98844291477203USD
- 2026-10-01: 46.98844291477203USD
- 2026-10-02: 46.98844291477203USD
- 2026-10-03: 46.98844291477203USD
- 2026-10-04: 46.98844291477203USD
- 2026-10-05: 46.98844291477203USD
- 2026-10-06: 46.98844291477203USD
- 2026-10-07: 46.98844291477203USD
- 2026-10-08: 46.98844291477203USD
- 2026-10-09: 46.98844291477203USD
- 2026-10-10: 46.98844291477203USD
- 2026-10-11: 46.98844291477203USD
- 2026-10-12: 46.98844291477203USD
- 2026-10-13: 46.98844291477203USD
- 2026-10-14: 46.98844291477203USD
- 2026-10-15: 46.98844291477203USD
- 2026-10-16: 47.05941313858032USD
- 2026-10-17: 43.884199805831905USD
- 2026-10-18: 46.98844291477203USD
- 2026-10-19: 46.98844291477203USD
- 2026-10-20: 46.98844291477203USD
- 2026-10-21: 46.98844291477203USD
- 2026-10-22: 46.98844291477203USD
- 2026-10-23: 46.298291328430174USD
- 2026-10-24: 46.98844291477203USD
- 2026-10-25: 46.98844291477203USD
- 2026-10-26: 46.98844291477203USD
- 2026-10-27: 46.98844291477203USD
- 2026-10-28: 47.05941313858032USD
- 2026-10-29: 47.05941313858032USD
- 2026-10-30: 46.99047989730835USD
- 2026-10-31: 46.98844291477203USD
- 2026-11-01: 46.98844291477203USD
- 2026-11-02: 47.05941313858032USD
- 2026-11-03: 46.98844291477203USD
- 2026-11-04: 47.05941313858032USD
- 2026-11-05: 47.05941313858032USD
- 2026-11-06: 46.98844291477203USD
- 2026-11-07: 46.98844291477203USD
- 2026-11-08: 47.05941313858032USD
- 2026-11-09: 46.98844291477203USD
- 2026-11-10: 46.98844291477203USD
- 2026-11-11: 46.98844291477203USD
- 2026-11-12: 47.05941313858032USD
- 2026-11-13: 47.05941313858032USD
- 2026-11-14: 46.98844291477203USD
- 2026-11-15: 47.05941313858032USD
- 2026-11-16: 47.05941313858032USD
- 2026-11-17: 47.05941313858032USD
- 2026-11-18: 46.85346763324738USD
The front desk is open daily from 11:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID. This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- For any deposits paid in cash or check refund will be mailed within 14 days after departure, pending satisfactory room inspection.
- This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 10 per pet, per night (maximum USD 100 per stay)
- Service animals are exempt from fees
- Housekeeping fee: USD 10 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Designated Smoking Area
Vending Machines
Express Check-In/Check-Out
Self Laundry
Services
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
General
Non-Smoking Rooms
Vending Machines
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi