Name: Omni Austin Hotel Downtown
Address: 700 San Jacinto Boulevard, Financial District, Austin, Texas, United States of America, Austin, Travis County, US
Price range: $268–$1,440 per night
Rating: 8.52

What guests think

Reviews of Omni Austin Hotel Downtown highlight a very friendly, helpful team and a central, walkable location near Sixth Street, while also noting drawbacks like pricey valet parking and occasional late-night street noise.

Many guests praise clean, comfortable rooms, a lively lobby bar and coffee shop, and a rooftop pool and well-equipped gym. Recurring issues include AC performance or noise, dated furnishings in places, and inconsistent housekeeping or linen quality, plus occasional Wi-Fi/login problems. Expect a convenient downtown stay with standout service and some urban trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and well-equipped gym get positive mentions, alongside a lively lobby bar and coffee shop. Downsides include very expensive valet-only parking, occasional pool closure/cleanliness or small size, and elevator quirks to higher floors.

Related guest reviews

10

Lauren

May 13, 2025

·

Stayed 2 nights

Great hotel. Efficient and friendly check in - helped us with an issue with our bags. Great room - coffee machine was a little faulty but there is a great coffee shop on the ground floor of the hotel. Valet parking looked very expensive so we opted to park in a secure garage directly opposite the hotel. Perfect location for exploring all of Austin and one block from 6th St.

10

jeremy

Jun 9, 2025

·

Stayed 2 nights

Great first stay at Omni Austin hotel. Clean spacious rooms with a lovely rooftop pool with a bar and DJ!

10

Jamie

Apr 15, 2025

·

Stayed 3 nights

I travel a lot and this is one of the best hotels I've ever stayed at. The rooms are lovely and the tub/shower, superb. But the GYM...omg...by far the best hotel gym I've ever come across. The rooftop pool is amazing. The staff is super helpful, housekeeping goes above and beyond. Just wonderful.

8

nadine

Sep 8, 2024

·

Stayed 4 nights

Wonderful hotel. Great restaurant downstairs. My only complaint was that you have to valet your car which is pretty expensive and the first day it took more than 30 minutes for them to retrieve our car. Other than that we had a great stay.

8

Joseph R

Apr 1, 2025

·

Stayed 5 nights

wasnt happy that pool was closed for entire visit

8

Devon

Apr 29, 2025

·

Stayed 2 nights

Pool was smaller than expected and pretty dirty. We went up to the pool about 6:45 almost 7 and there were empty drinks everywhere and even a menu floating around in the pool lol. Pressure in the shower wasn’t really good. For the money I wasn’t impressed. I really only liked the bar staying open late. Didn’t try the coffee shop cause we didn’t even get acknowledged. And for travelers that aren’t familiar with the area you are pretty much in the dirty 6th when you turn the corner. Definitely was scary to walk around. Day and night.

10

Deanna

Jul 13, 2025

·

Stayed 2 nights

Location was great, friendly staff, clean rooms. Restaurant, bar and coffee shop was top notch. Rooftop Pool was smaller than displayed on website. Overall a great stay.

10

Derek

Sep 8, 2025

·

Stayed 2 nights

Wonderful service and we loved the tortilla soup at the bar. Pool is cozy with a great view.

4

Steven

Mar 3, 2025

·

Stayed 4 nights

Booked only because of roof top pool and it was out of service

10

Diane Victoria

Apr 28, 2025

·

Stayed 5 nights

Centrally located hotel in a good position for exploring Austin. Helpful and friendly staff. Parking was expensive at $59 so we parked in the public car park over the road. Max for 24 hours $38. The gym was good and well equipped. Pool bar only opened at the weekend but offered complimentary drinks. A good list of restaurant recommendations provided on arrival. Mainly used y businesspeople I would say.

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Cleanliness

Rooms are generally clean and housekeeping is often praised. Some guests reported stained linens, pests or mold/odor, and inconsistent restocking.

Related guest reviews

10

Brittani

Nov 4, 2025

·

Stayed 2 nights

Courteous staff. Nice location. Rooms clean

10

Cody

Sep 22, 2025

·

Stayed 2 nights

Everything was great except we had stained sheets on one of the beds. Front desk offered us to switch rooms but we were already unpacked so housekeeping came and gave us clean sheets.

10

Robert

Nov 3, 2025

·

Stayed 4 nights

Housekeeping did a great job cleaning the room all four days of my stay.

2

Laurentiu

Jul 1, 2025

·

Stayed 3 nights

We stayed at the Omni Hotel in Austin, Texas, for three nights, and while the remodeled facilities looked impressive, our experience was deeply disappointing due to significant air quality issues. On the third night, we adjusted the A/C thermostat to 67°F and immediately noticed a strong mold smell permeating the room. Concerned, we contacted the front desk manager at 11:35 PM. The manager offered us two alternative rooms and showed us one on the 14th floor, but upon entering, we were met with the same overpowering mold smell. Accompanying the manager was a supervisor named Tiffany, who claimed the smell was due to cleaning supplies running through the A/C system. This explanation seemed baseless and absurd, as we have never encountered such a claim before, and it lacked any credible support. The manager then took us to another room (Room 1214), which was pre-treated with lemon-scented odorizers. While this masked the smell somewhat, we reluctantly accepted the room for our final night. The next morning, we woke up with headaches, clogged throats, and nasal congestion, likely due to the poor air quality. The hotel’s A/C system clearly requires urgent maintenance, including a thorough cleaning of the entire duct system. Despite the appealing remodel, the severe air quality issues overshadowed our stay, forcing us to rate our experience at two stars. We are extremely disappointed and hope the Omni Hotel addresses these critical issues to prevent future guests from enduring si

10

Devin

Nov 12, 2025

·

Stayed 3 nights

This hotel was lovely! The staff was absolutely amazing and helped with anything we needed. Very clean room. Would definitely stay here again!

6

Adam

Sep 15, 2025

·

Stayed 4 nights

The Omni parking staff, the porters and the hotel clerks were all great! I had big issues with the housekeeping department. I could not get my room cleaned while I was at a seminar all day my first day there. The housekeeper did not come by until my return from the conference. The next day I had to call to get my room cleaned. My room was cleaned well but the housekeep failed to leave sufficient toilet paper, so I ended up running out my last day. It may be that the Omni is having trouble hiring housekeepers which is understandable, but it made my stay less than what I had hoped.

4

Maria Elena

Feb 21, 2025

·

Stayed 1 night

Dirty, glass on desk smudged w grease fingerprints. Shower tiles on roof had black mold. No paper or glasses in bathroom. Dresser was badly scuffed. This room was dingy and unkept. I will never stay at this hotel ever, especially for the cost!$$$$

10

Stacy

Mar 26, 2025

·

Stayed 3 nights

Overall wonderful experience, and very helpful staff. The roof top pool was beautiful, but had no elevator access. It could only be reached via 2 flights of stairs. Walking with a cane after knee replacement surgery made this very difficult, and would have been impossible for anyone wheelchair bound. The rooms were great, but not restocked daily, no soap at the bathroom sink, no extra toilet paper left in room, trash can was left full after the room was refreshed, etc.

4

Rachelle

Mar 29, 2025

·

Stayed 1 night

Overall it was okay. The shower water soaked the bathroom floor. The bathroom sink water did not drain. I was glad to only be there 1 night. The hotel is eye catching when you enter though and is also in a great area to walk the strip downtown.

2

Claudia

Jul 24, 2025

·

Stayed 2 nights

There was a roach in the room. Reported it, the front desk said they would deep clean, they didn’t. It was not taken care of and the only thing they offered was a night of valet. They also said the manager would reach out and I’ve yet to hear from anyone. Horrible experience, will never stay there again!

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Rooms

Many guests found rooms comfortable, spacious, and some newly updated, with balconies and city views available. Negatives include street noise at night, dated furnishings in spots, AC performance or noise, and occasional Wi-Fi/login issues or firm pillows.

Related guest reviews

8

edward

Sep 15, 2024

·

Stayed 2 nights

Unable to sleep due to the extreme Saturday night post game street and road noise- Whump Whump car woofers, extra loud “mufflers”, gunning motorcycles etc continued well into the wee hours- even 3 am. I was on 13th floor facing downtown and the racket was really surprising, even that high above the street.

6

Jordan

Sep 13, 2025

·

Stayed 2 nights

I love how great the staff was. However the room itself was a lil dated. The most disappointing thing were how uncomfortable the beds and pillows were and also the loud ringing noise that would happen at random times. So loud that other patrons would frequently be out in the halls wondering what was happening. It was an okay stay for the price we paid. Also parking situation isn’t great. You either have to pay the city or pay for valet.

10

Aliya

Jul 12, 2025

·

Stayed 2 nights

The property was very clean. All the staff were very friendly and helpful

6

James

Aug 3, 2025

·

Stayed 2 nights

The ac made noise all night

8

Michael

Aug 6, 2025

·

Stayed 3 nights

Overall, the visit was OK. We did have trouble because the system did not recognize our name and so we were unable to log into Wi-Fi or even check out using there Wi-Fi.

10

Joseph

Feb 24, 2025

·

Stayed 1 night

We had the Texas traditional suite with balcony. It was so roomy and the view was great. The location has so much within walking distance. The bed was very comfortable and the staff was so friendly.

4

Thaddeus

May 13, 2025

·

Stayed 3 nights

Pool bar food was terrible. The room was out of date. The furniture was painted over particle board. The paint was scrapped and the particle board was warped. It looked like the valence and crown molding and the base boards got the same brown paint. Ugly. I’ve stayed at a lot of Omni’s. This one was the worst yet.

8

Jean

Nov 24, 2024

·

Stayed 3 nights

We felt the rooms and hallways were dated for an Omni property

10

Priscilla

Jul 11, 2025

·

Stayed 1 night

The bathroom was a bit small and so was the sofa bed, but overall the room was great. And the staff was amazing, so nice and helpful

6

Eric

Aug 1, 2025

·

Stayed 1 night

We turned on the a/c and it didn’t get cold until the next morning. Turned it on at 4pm came back to the room at 11pm and still wasn’t cool in the room

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Service

Service is widely described as friendly, attentive, and proactive, with thoughtful celebration touches and helpful recommendations. A few noted slow or unresponsive room service, inconsistent valet, or an unfriendly check-in.

Related guest reviews

10

Rachel

Jul 21, 2025

·

Stayed 4 nights

Had a great overall experience at the Omni. The staff was very friendly and very attentive. We were celebrating our anniversary, they brought us champagne and chocolate covered strawberries. That was such a nice gift. Highly recommend, would stay again.

10

Kelly

Jan 28, 2025

·

Stayed 4 nights

Diana at the front desk made our trip absolutely amazing. She provided amazing advice on where to go, where to eat and just went over and above with any questions we had, especially being this was our first trip to the area. She greeted us with a smile and her friendliness seemed to resonate through those around her. Thank you Diana for all your help, advice and generosity!

6

Athena

Aug 23, 2025

·

Stayed 3 nights

My first introduction to the hotel was 0 parking anywhere and the only option was 59 dollar overnight valet, after being on flights for hours we gave up and just did the valet.(tip for future travelers who have a rental car- park 2 miles away in a neighborhood and uber back and forth from the hotel. 5 dollars a ride 10 a day VS 60 a night!) A little more salt in the wound, to pay it literally MAKES you tip online otherwise it won't process your payment. Once getting inside we get in line and the woman (don't remember her name) just stares at me from behind the counter, doesn't say a single word to me so I have to initiate the conversation and say I'm checking in, she immediately asks for a card on file for incidentals without telling us how much the charge will be. She's extremely dismissive and rude during this whole process to the point my boyfriend felt the need to take over the convo. The sound from the streets were so loud it felt like I was having a personal concert in my hotel room. In my opinion, a hotel that charges this much for a night should have sound proofing. The maid service was great! You will have to play musical elevators as only 2 of them go beyond the 14th floor if you're staying above that level. Says there's an ice machine but I searched every corner of our floor and there wasn't one, who knows. Overall, would not come back here. Not terrible, definitely not good. Check out also tried to add on an extra night of valet, which was taken off thankfully.🙃

8

Chassidy

Sep 13, 2025

·

Stayed 3 nights

I had a wonderful stay at this hotel—the service was truly outstanding from the moment we checked in until the time we left. For my husband’s birthday, we were upgraded to a top-floor room, which made the experience even more special. The in-room dining was excellent, with food that exceeded our expectations. We especially loved the balcony room, which offered beautiful views, and the rooftop bar had a great atmosphere. Housekeeping service was also consistent and accommodating, even during peak hours on the weekend. The only downside to our stay was the cost of parking and incidental fees. Parking was $60 per night, and incidental charges were $100 per night, which we weren’t made aware of until arrival. For a three-night stay, these expenses added up quickly. It would be helpful if the hotel offered a fixed rate for guests staying multiple nights. Overall, despite the extra costs, I would definitely book again, though I would likely explore alternative parking options and plan for a shorter stay.

10

Jessica

Jan 1, 2025

·

Stayed 2 nights

The staff was wonderful. They were very accommodating from the valet all the way to check out. I stayed at another Omni property for a day and was disappointed. I was able to instantly make a reservation and switch to this great place. Reasonably priced and very easy to walk to the capitol and 6th street. I'm very pleased and will stay here again! Thank you so much

10

Robert

May 23, 2025

·

Stayed 2 nights

We let the hotel know it was our anniversary and they left a bottle of champagne and some chocolate covered strawberries in our room. The staff was very courteous and quickly responded to our needs.

10

jaime

Jul 20, 2025

·

Stayed 2 nights

The staff is top tier. It was our anniversary and they treated us to champagne and chocolate strawberries with a cute note which was there upon our arrival. Ernie in the bar was fantastic!! So friendly and hilarious. Location was perfect and the room was great!! Will stay again

8

Amanda

Oct 27, 2024

·

Stayed 2 nights

Very nice hotel, check in was very easy and quick and the staff was great. Two complaints:(1) parking - parking is $59 a night, which is ridiculous, and to cap it off, when you call down to have your car brought up, they say they’ll test you, and they did nt or either time. The second time when we finally went down our car was there but no valets were, so had to stand around for 5 minutes waiting for someone to give us our key. If I’m going to pay $59/night for a valet, you should at least have good valet service. (2) there are no coke mackies anywhere in the hotel, so after you’ve drunk you two courtesy waters, if it’s after hours you have to ask them to send up a drink

8

Thomas

Sep 21, 2025

·

Stayed 1 night

Very nice hotel. I booked a king bed with balcony. The fitted bed sheet kept coming off the bed throughout the night. The two small garbage cans didn't have any liners installed. Room service was terrible the following morning. I called twice half an hour apart. It went straight to voicemail where I left my name and room number for them to call back. Never got a call for an entire hour so I decided to check out.

10

Dirck

Aug 22, 2024

·

Stayed 1 night

Tyler at the front desk was AMAZING! I had a meeting that I needed some extra print outs for and he dropped everything to help me out. Super nice, very capable.

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Location

Central downtown and walkable to Sixth Street, restaurants, and attractions. Expect some late-night street noise and visible homelessness in the surrounding area.

Related guest reviews

10

thomas

Jul 26, 2025

·

Stayed 1 night

Great Hotel, very conveniently located to nightlife and everything else, 2 blocks away from the action.

8

John

Sep 6, 2024

·

Stayed 2 nights

Solid hotel in a good location. I would stay there again.

10

Lauren

May 13, 2025

·

Stayed 2 nights

Great hotel. Efficient and friendly check in - helped us with an issue with our bags. Great room - coffee machine was a little faulty but there is a great coffee shop on the ground floor of the hotel. Valet parking looked very expensive so we opted to park in a secure garage directly opposite the hotel. Perfect location for exploring all of Austin and one block from 6th St.

10

Shawn

Aug 29, 2024

·

Stayed 2 nights

Very convenient downtown location.

10

Bradford

Aug 3, 2025

·

Stayed 2 nights

Area (like most major city) gets sketchy as homeless are sleeping on sidewalks close to hotel

10

Franny

Oct 12, 2025

·

Stayed 2 nights

Great location, a short walk to the Mothership

10

Kevin

Oct 15, 2024

·

Stayed 2 nights

Great location. Nice property. Parking expensive and close to 6th street so lots of noise at night

10

Peter

Jun 15, 2025

·

Stayed 3 nights

The hotel staff were extremely helpful and polite. The location was very central for us.

10

Stephanie

Jun 10, 2025

·

Stayed 3 nights

Great service, great location!

8

Douglas

Feb 9, 2025

·

Stayed 2 nights

The noise from 6th Street is quite disturbing. On weekend nights it goes on till 3-4 am. Not good.

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Dining

The restaurant, lobby bar, and coffee shop are frequently praised for tasty food and drinks; some mention gluten-free options. Occasional issues include slow or unreachable room service, pool bar food quality, and higher prices.

Related guest reviews

10

Maritza

Aug 13, 2025

·

Stayed 1 night

Everyone was super friendly, dood was delicious!

10

Allison

Apr 20, 2025

·

Stayed 3 nights

Great downtown location. Very friendly staff and front desk. Food at restaurant is great. Cute coffee shop. Really enjoyed my stay and highly recommend to anyone.

10

Lauren

Jun 14, 2025

·

Stayed 4 nights

What an amazing stay! Julie deserves a raise- she is incredible at her job, and she made us feel extremely special and welcomed! We came for my 40th birthday celebration, and it was truly memorable. They even have gluten free options in the restaurant and cafe. The staff is also knowledgeable on cross-contamination, which I find is rare when traveling, and it was truly appreciated. The only thing I would change is the fact that our room was only tidied once during our 4-night stay, even when we called down to ask someone to come up. Otherwise, a completely memorable and enjoyable stay. I highly recommend this hotel!

10

jeremy

Jun 9, 2025

·

Stayed 2 nights

Great first stay at Omni Austin hotel. Clean spacious rooms with a lovely rooftop pool with a bar and DJ!

10

Alex

Jul 6, 2025

·

Stayed 2 nights

Excellent hotel and beyond excellent hotel dining

4

Thaddeus

May 13, 2025

·

Stayed 3 nights

Pool bar food was terrible. The room was out of date. The furniture was painted over particle board. The paint was scrapped and the particle board was warped. It looked like the valence and crown molding and the base boards got the same brown paint. Ugly. I’ve stayed at a lot of Omni’s. This one was the worst yet.

10

Christopher

May 5, 2025

·

Stayed 4 nights

Friendly staff, good location, coffee shop bar and restaurant on site

10

Derek

Sep 8, 2025

·

Stayed 2 nights

Wonderful service and we loved the tortilla soup at the bar. Pool is cozy with a great view.

8

Thomas

Sep 21, 2025

·

Stayed 1 night

Very nice hotel. I booked a king bed with balcony. The fitted bed sheet kept coming off the bed throughout the night. The two small garbage cans didn't have any liners installed. Room service was terrible the following morning. I called twice half an hour apart. It went straight to voicemail where I left my name and room number for them to call back. Never got a call for an entire hour so I decided to check out.

10

jeffrey d.

Apr 28, 2025

·

Stayed 2 nights

Picking suite was great but ~1/2 outlets didn’t work. The shower had one temperature, hot! Those issues need to be corrected. The restaurant/bar was slow and expensive. By itself, the bar was fine. The coffee shop was fast, had better food but again was EXPENSIVE.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$206
February	$258
March	$329
April	$246
May	$217
June	$197
July	$179
August	$177
September	$249
October	$356
November	$249
December	$176

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $349	15 $379	16 $321	17 $288	18 $332	19 $328
20 $268	21 $278	22 $361	23 $405	24 $1,415	25 $331	26 $333
27 $278	28 $364	29 $368	30 $343

Su	Mo	Tu	We	Th	Fr	Sa
				1 $365	2 $393	3 $376
4 $349	5 $383	6 $1,440	7 $383	8 $574	9 $414	10 $388
11 $365	12 $364	13 $370	14 $373	15 $385	16 $427	17 $467
18 $364	19 $365	20 $390	21 $423	22 $1,100	23	24
25 $1,070	26 $343	27 $383	28 $366	29 $383	30 $414	31 $389

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Queen Beds, Accessible (Roll-In Shower)

Executive Suite, 1 Bedroom, Accessible (1 King Bed, Roll-In Shower)

Deluxe Room, 2 Queen Beds

Deluxe Room, 1 King Bed

Executive Suite, 1 Queen Bed, Balcony

Executive Suite, 1 Bedroom, Balcony (1 King Bed)

Traditional Room, 1 King Bed, Balcony

Executive Suite, 1 Bedroom (1 King Bed)

Premier Suite, 1 Bedroom (Club)

Premier Room, 2 Queen Beds (Club)

Premier Room, 1 King Bed (Club)

Suite, 1 Bedroom (Get Fit Suite, 1 King Bed)

Traditional Room, 1 King Bed

Traditional Room, 1 Queen Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Omni Austin Hotel Downtown

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Prices for upcoming dates