Name: Renaissance Austin Arboretum Domain Hotel
Address: 9721 Arboretum Boulevard, Arboretum, Austin, Texas, United States of America, Austin, Travis County, US
Price range: $172–$1,169 per night
Rating: 8.73

What guests think

Renaissance Austin Hotel draws frequent praise for friendly service, clean and comfortable rooms, a striking atrium with lively common spaces, and convenient access to shopping and dining, with indoor and outdoor pools that families and business travelers enjoy.

Guests also mention spacious suites and comfortable beds, a vibrant lobby with music and places to gather, convenient on-site dining and coffee, and conference-friendly spaces. Common drawbacks include parking and optional Wi-Fi fees, occasional slow or understaffed restaurant service, sporadic noise for atrium-facing rooms, and isolated issues with room assignments, in-room tech or odors, maintenance, billing, and parking security. Expect a comfortable, amenity-rich stay in a convenient part of Austin, with some fees and occasional service or room caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor and outdoor pools, a gym, lively atrium and lobby spaces, restaurant/bar, coffee shop, fire pits, and conference areas are highlighted positively. Parking is paid (no valet noted), and one review reports vehicle break-ins.

Related guest reviews

10

Alan

Aug 24, 2025

·

Stayed 2 nights

My family usually does not visit this area, but it was the chosen hotel for an event and it suited that purpose really well. The event room was very nice. The outside pool turned out to be lovely (nicer than we realized, once we got in the water we appreciated the canopy of trees). The suite was very eclectic - like something from the set of the 1968 film "2001: A Space Odyssey " - but spacious and with a very nice king bed. Parking was a challenge because the place is really popular for events.

10

Jenn

Aug 14, 2023

·

Stayed 2 nights

We love this place! Two pools - and the updates to the outdoor pool are SO nice! - a good bar and restaurant, glass elevators, huge suites. It's our favorite non-downtown Austin hotel.

6

Eva

Jul 6, 2024

·

Stayed 1 night

pools were too small and only 3-4 ft deep; outdooor pool was dirty, there were used napkins floating at the botttom, I guess from adults drinking/eating close to it; room reserved and paid for was not available!! we were given a different room with less beds which was very inconvinient to accomodate our teenagers in; we paid for our own parking and there's no valet available, which is surprising for a 4 star hotel; Breakfast not included. Overall the apperance of hotel is pretty.

10

Elia

Apr 4, 2025

·

Stayed 1 night

We had a great stay, the kids enjoyed the indoor pool. We had dinner at the hotel restaurant & the food was very good. The front desk agent was very friendly & provided information regarding the restaurants in the area too. We’d definitely come back to this hotel.

6

James

Aug 19, 2024

·

Stayed 1 night

Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.

10

Aristotle

May 22, 2024

·

Stayed 2 nights

Beautiful in door courtyard and great fire pits in the back of the hotel. It is a perfect hotel to attend a conference at. The place has multiple places to hang out and continue to talk to people at the conference. Such a beautiful venue. Highly recommend it.

2

Linda

Mar 19, 2023

·

Stayed 2 nights

Break-ins and no proactive approach to protecting guests' vehicles. Staff aware of break-ins. Over 13 vehicles with broken windows and counting.

10

Leigh

May 28, 2025

·

Stayed 3 nights

The wide open lobby made for an amazing space. There were musicians playing and you could hear it all around.

10

Benjamin

Jul 20, 2023

·

Stayed 4 nights

Very nice hotel in a good location. Lots of amenities on site between dining, drinks, gym, etc. The atrium is like no other. The only things I was not thrilled about was my room smelled like pet urine, and the curtains had blood spots on them. The room had ample ventilation to where I could clear the smell for the most part though. I doubt all rooms are like this though. It’s a great property overall and the staff are friendly/ helpful.

10

Svetomir

May 21, 2024

·

Stayed 3 nights

Excellent bed and pillow. Very clean No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.

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Cleanliness

Most guests say the hotel and rooms are very clean and well kept. A few mention odors or dirty areas (e.g., lobby mold smell, pet urine, and some pool areas) and minor wear.

Related guest reviews

10

Jacquelin

Dec 30, 2023

·

Stayed 2 nights

The room was clean and comfortable.

10

Andrew

Oct 20, 2024

·

Stayed 1 night

Nice propery with friendly front desk. Great area. Clean rooms with good ac.

10

Oscar

Apr 6, 2025

·

Stayed 1 night

Very friendly staff and property super clean.

6

Eva

Jul 6, 2024

·

Stayed 1 night

pools were too small and only 3-4 ft deep; outdooor pool was dirty, there were used napkins floating at the botttom, I guess from adults drinking/eating close to it; room reserved and paid for was not available!! we were given a different room with less beds which was very inconvinient to accomodate our teenagers in; we paid for our own parking and there's no valet available, which is surprising for a 4 star hotel; Breakfast not included. Overall the apperance of hotel is pretty.

10

Loren

Jul 22, 2024

·

Stayed 1 night

Great, clean property. Would definitely recommend and stay again.

4

Josette

May 6, 2024

·

Stayed 1 night

The lobby stinks like molds, the room also stinksc no bag for the laundry And then we eat breakfast in there restaurant name Knotty’s and the sausage is still bloody. So I ask again and the lady gave me 3 sausages and still uncooked. If I will have to choose between Waffle House and the Knotty’s I will eat at the Waffle House. We paid $43 for breakfast and end up in the bathroom. Just nasty!!! I would rate this hotel 2 stars!

6

David

Mar 30, 2023

·

Stayed 1 night

Didn't like the ventilation on the second floor. Entire room smelled like kitchen ventilation. Had to keep the AC blasting to avoid the odors.

10

petagay

Nov 2, 2025

·

Stayed 1 night

Great service, very clean, beautiful hotel and the amenities are amazing.

10

peggy

Dec 21, 2023

·

Stayed 1 night

Beautiful holiday decorations, very friendly checkin.. clean rooms and comfortable bed.

10

Benjamin

Jul 20, 2023

·

Stayed 4 nights

Very nice hotel in a good location. Lots of amenities on site between dining, drinks, gym, etc. The atrium is like no other. The only things I was not thrilled about was my room smelled like pet urine, and the curtains had blood spots on them. The room had ample ventilation to where I could clear the smell for the most part though. I doubt all rooms are like this though. It’s a great property overall and the staff are friendly/ helpful.

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Rooms

Rooms are often spacious and comfortable with well-liked beds and some great views. Downsides include occasional noise for atrium-facing rooms, slow in-room tech or Wi-Fi, and sporadic comfort or A/C issues or mismatched bed types.

Related guest reviews

10

Alan

Aug 24, 2025

·

Stayed 2 nights

My family usually does not visit this area, but it was the chosen hotel for an event and it suited that purpose really well. The event room was very nice. The outside pool turned out to be lovely (nicer than we realized, once we got in the water we appreciated the canopy of trees). The suite was very eclectic - like something from the set of the 1968 film "2001: A Space Odyssey " - but spacious and with a very nice king bed. Parking was a challenge because the place is really popular for events.

6

Ricardo

Oct 22, 2023

·

Stayed 1 night

I Prepaid and reserved a suite with two beds as it was to accommodate me and my son. We checked in , the front desk guy didn’t mention anything so it wasn’t until we got to the room that we discovered there was only one bed. We came a long way and also have to drive a long way back to Oklahoma so we needed the accommodations to be as planned. My son had a rough night sleeping on the sofa bed provided. I’m relying on him for part of the long drive back home and now it’ll be more of a challenge to get back safely without the proper rest. Considering we paid so much for this room the least we could expect is the basic accommodations purchased. I intend to do a chargeback and look to get a reasonable credit for this issue

6

Jimmy

Aug 19, 2023

·

Stayed 1 night

The room assigned was not quiet even though I requested one when check in.

8

Luzadriana

May 19, 2024

·

Stayed 1 night

Air conditioning in my room was not working properly.

10

Daniel

Jul 10, 2024

·

Stayed 1 night

The luxury suite was massive and the staff were really nice!!

8

kevin

Aug 13, 2024

·

Stayed 3 nights

Hotel was clean and room was larger than most other hotels

6

James

Aug 19, 2024

·

Stayed 1 night

Location is wonderful. Staff is friendly. Has two pool indoor and outdoor. Work out room. The internet on the tv was slow. Tv/remote was slow as well. They need to update internet speeds.

8

Lizette

Jun 26, 2023

·

Stayed 4 nights

Property was good, if your room faces the atrium it can be a bit noisy at night until the restaurant closes. Rooms are clean and comfortable.

10

Joe

Jun 7, 2024

·

Stayed 2 nights

The hotel was top notch, great service and the most comfortable bed I have slept in in years of travel.

4

Steven

Aug 21, 2023

·

Stayed 4 nights

My room faced the atria which was often noisy with music, laughing, shouting, etc. Walls are not very soundproofed. Room and bathroom are slightly run-down for a 4-star hotel. Unexpected $20/night parking fee, not administered by the hotel.

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Service

Staff are frequently described as friendly, helpful, and attentive, with standout gestures from the front desk and restaurant team. Some guests experienced rude or unresponsive interactions, billing or deposit issues, slow/understaffed dining service, and reservation or room-type mistakes.

Related guest reviews

4

John

Oct 14, 2024

·

Stayed 1 night

Rude front desk. Pay $20 for parked. Ridiculous. Pay for a 30 minute early check out. Nickle and dime for everything. Room amenities meh. Poor quality. Empty containers. Place not worth the charge. Doesn't deserve its padt reputation.

10

Jonathan

Apr 23, 2025

·

Stayed 1 night

Great place! Room was impeccable and the front desk was fantastic. They sent a huge bouquet of roses to our room after I told them we got married earlier in the day. Top notch service

8

Rita

May 20, 2024

·

Stayed 3 nights

Poor service in restaurants. Understaffed. Had to eat and drink elsewhere

2

Richard

Nov 23, 2024

·

Stayed 1 night

My husband and daughter stayed here and after check-in, used only cash the entire stay. After they checked out and got home, my husband started noticing charges from the hotel. Not 1 or 2 charges, more like 6 or 7. When he called the hotel they said that they were his charges while staying… he paid cash for everything. They dropped the charges after looking into it and seeing receipts. But then a few days later, more charges popped up. This time I called the manager and he said he’d look into it and call me back that day, it’s been days and we still haven’t heard anything and the charges are still on his card.

10

Kiersten

Sep 25, 2023

·

Stayed 2 nights

Very friendly staff all over property!!! Great service from room to checkout!! Nice views. Good options for meals, shopping, fun. Quiet rooms. Liked how front desk put us not right next to others on floor, even though they could have. Been here 3x. Will be back.

10

Galeana

Sep 4, 2024

·

Stayed 2 nights

Excellent service

10

Patrick

Aug 2, 2024

·

Stayed 1 night

Nice hotel and staff were very helpful.

10

peggy

Dec 21, 2023

·

Stayed 1 night

Beautiful holiday decorations, very friendly checkin.. clean rooms and comfortable bed.

2

Igor

Dec 6, 2023

·

Stayed 4 nights

Significant Staffing Shortage Marred My Stay. During my recent stay at Renaissance Austin Hotel , I encountered a concerning issue that significantly impacted my experience: a severe shortage of staff. This was particularly evident in the handling of guest luggage. Regardless of a guest's physical condition, even if one is handicapped, there is absolutely no assistance available for transporting luggage to the rooms. This lack of basic service is not just inconvenient but can be a significant challenge for those who are not able to manage heavy luggage on their own. The absence of support in this basic aspect of hospitality was both surprising and disappointing. It's a fundamental expectation that a hotel will provide necessary aid, especially in managing luggage, to ensure a comfortable and accessible experience for all guests. Unfortunately, this was not the case during my visit. It's important to note that this was my first encounter with such an issue at Renaissance Austin Hotel. However, the experience was far from satisfactory and left a lasting negative impression. I hope the hotel management takes this feedback seriously and addresses the staffing issues to improve the experience for future guests.

10

Svetomir

May 21, 2024

·

Stayed 3 nights

Excellent bed and pillow. Very clean No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.

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Location

Consistently praised as convenient, safe, and quiet, with easy access to shopping, dining, and parks in the surrounding center.

Related guest reviews

10

Noriko

Jul 17, 2024

·

Stayed 1 night

The property is very quiet and safe, plus everything is very close. Good to have a dog too, so many parks in the neighborhood. I like the smart TV to connect to my Netflix account easily. Friendly hotel employees, give them 5 stars!

10

Jennifer

Jan 20, 2023

·

Wonderful hotel! Great location near lots of shopping and dining options!

10

Fawnya

Aug 26, 2024

·

Stayed 2 nights

Very nice property and great dining options nearby.

10

Caroline

Jun 11, 2024

·

Stayed 1 night

Great stay and I loved the shopping around the area.

10

luis

Feb 24, 2025

·

Stayed 2 nights

Great location. Would b nice to have complimentary continental breakfast. Railing is too low for children which made me a little uneasy. However everything else was excellent.

10

Nathaniel

Jan 20, 2023

·

Stayed 2 nights

Better than the pictures online. Great location near multiple restaurants and shopping

10

Laura Jo

Jun 4, 2024

·

Stayed 1 night

I enjoy staying at this property----the staff is always helpful, the rooms are nice, it is convenient to shopping and to my family and their events.

8

Quintin

Oct 26, 2025

·

Stayed 1 night

Great location

10

Carmen

Apr 23, 2023

·

Stayed 1 night

Beautiful area to walk around outside. Felt quiet and safe. Parking was pretty easy.

10

Marcial

Feb 25, 2025

·

Stayed 2 nights

This was a nice property located in a nice shopping area

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Dining

On-site dining is mixed: many enjoyed tasty meals, room service, and coffee options, while others reported slow or understaffed service and uneven food quality or value; breakfast is not included for many stays or conference groups.

Related guest reviews

10

Kevin

Sep 6, 2023

·

Stayed 1 night

It was a very nice hotel with great food.

4

Josette

May 6, 2024

·

Stayed 1 night

The lobby stinks like molds, the room also stinksc no bag for the laundry And then we eat breakfast in there restaurant name Knotty’s and the sausage is still bloody. So I ask again and the lady gave me 3 sausages and still uncooked. If I will have to choose between Waffle House and the Knotty’s I will eat at the Waffle House. We paid $43 for breakfast and end up in the bathroom. Just nasty!!! I would rate this hotel 2 stars!

8

Rita

May 20, 2024

·

Stayed 3 nights

Poor service in restaurants. Understaffed. Had to eat and drink elsewhere

10

Elia

Apr 4, 2025

·

Stayed 1 night

We had a great stay, the kids enjoyed the indoor pool. We had dinner at the hotel restaurant & the food was very good. The front desk agent was very friendly & provided information regarding the restaurants in the area too. We’d definitely come back to this hotel.

10

Tom

Feb 17, 2025

·

Stayed 1 night

My girl and I stayed here for Valentines. We were able to get room service which was quick and discreet. We had a great night together and enjoyed a hearty breakfast at the hotel restaurant the next morning.

6

Megan

Oct 9, 2023

·

Stayed 1 night

I found Renaissance Austin to be just okay. I was expecting a luxury hotel but it was pretty run down. There were no robes offered, and the furniture and some walls etc were peeling or cracked. We got room service breakfast which just came delivered in a bag, not on a plate or tray. The restaurant downstairs is overpriced and the food is not great. The outdoor pool is nice but small. The indoor pool was okay but sort of dirty and looked like it needed an update. Also they charge you not only for parking ($20 per night), which I expected, they charge you for access to WiFi! ($15 a day). What are we, in the year 2001? That’s ridiculous. I liked the grounds, they were green and pretty, with some nice sitting areas. The beds were comfortable and the room was clean. So it was fine, just don’t expect luxury and know that they will nickel and dime you.

10

Svetomir

May 21, 2024

·

Stayed 3 nights

Excellent bed and pillow. Very clean No breakfast included, people at the conference starving, when the large group of 100 people books for a conference having no breakfast included and no option for lunch for more than 50 attendees, only 30 min for lunch break and only unhealthy snacks available at the store, guests tend to hecome hangry. Also, understaffed at the restaurant and waiting really long time for a meal or a check.

10

Rebecca

Mar 15, 2023

·

Stayed 2 nights

We had a wonderful stay! Everything was clean, the staff was polite, the location was great. We loved the coffee shop downstairs and the way everything was decorated. Those little details just added to the trip.

6

Hannah

Apr 24, 2023

·

Stayed 1 night

We had a king suite, but the seating was bizarre and not comfortable. There wasn't enough coffee and getting anyone to answer the phone downstairs was very difficult. Also, in-room dining is not a good option.

10

Thuy Vi Pham

May 9, 2025

·

Stayed 2 nights

Hotel is clean. Food is great at knotty. Definitely will stay again in the near future.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17 $239	18 $238	19 $236	20 $182	21 $173	22 $176
23 $203	24 $239	25 $267	26 $294	27 $209	28 $229	29 $182
30 $172	31 $247

Su	Mo	Tu	We	Th	Fr	Sa
		1 $260	2 $289	3 $234	4 $196	5 $223
6 $181	7 $234	8 $252	9 $368	10 $255	11	12 $279
13 $223	14 $275	15 $1,169	16 $330	17 $255	18 $267	19 $260
20 $210	21 $297	22	23	24 $246	25 $257	26 $257
27 $234	28 $459	29	30 $365

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Renaissance Austin Arboretum Domain Hotel