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Mercure Biel

$184

/ night

Avg. for September

Mercure Biel - Image 1

Mercure Biel - Room

Mercure Biel - Room

Mercure Biel - Restaurant

Mercure Biel - Bathroom

Prices for Mercure Biel

Select dates to see prices and availability

$184

/ night

Avg. for September

Monthly average prices

Nightly prices at Mercure Biel average $166 in December, the cheapest month, and $205 in May, the most expensive, based on the last 12 months.

Average nightly price at Mercure Biel by month, last 12 months (USD)
Month	Average price
January	$169
February	$172
March	$185
April	$193
May	$205
June	$201
July	$173
August	$177
September	$184
October	$186
November	$184
December	$166

Most expensive: May (~$205)

Cheapest: December (~$166)

About this property

Be sure to enjoy recreational amenities, including a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Amenities

Be sure to enjoy recreational amenities, including a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Biel? This hotel has 1701 square feet (158 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Dining

Enjoy a meal at Restaurant Barrique or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 100 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Location

With a stay at Mercure Plaza Biel, you'll be centrally located in Biel, just a 5-minute walk from City Park and 6 minutes by foot from Swiss Reformed City Church. This hotel is 0.5 mi (0.8 km) from Neues Museum Biel and 0.6 mi (1 km) from LaserGame Biel/Bienne.

What's nearby

City Park(0.2 miles)
Swiss Reformed City Church(0.3 miles)
Neues Museum Biel(0.5 miles)
LaserGame Biel/Bienne(0.6 miles)
Omega Museum(0.7 miles)
Lake Biel(0.9 miles)
Tissot Arena(2.2 miles)
Chasseral Nature Park(2.4 miles)
Jura Crest Trail(2.9 miles)
Weinbau Domaine Murset(5.8 miles)
Twannbachschlucht(7.6 miles)
Cave de la Ville de Berne Winery(8.9 miles)
Kultur-Historische Museum(9.3 miles)
Grenchen Ferry Terminal(9.4 miles)
La Tour de Rive Theater(9.6 miles)
The preferred airport for Mercure Plaza Biel is Bern (BRN-Belp)(33.7 miles)

Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Dry Cleaning

Location

Neumarktstrasse 40, Biel, Biel-Bienne District, Switzerland

City Park (0.2 miles)

Swiss Reformed City Church (0.3 miles)

Neues Museum Biel (0.5 miles)

LaserGame Biel/Bienne (0.6 miles)

Omega Museum (0.7 miles)

Lake Biel (0.9 miles)

More location info

Room options

5

Classic Room, 2 Twin Beds, Bathtub

Room details

2 Twin Beds

Sleeps 2

183 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

8

Superior Double Room, 1 Double Bed

Room details

1 Full Bed

Sleeps 2

183 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

1

Executive Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

4

Classic Room, 1 Twin Bed, Bathtub

Room details

1 Twin Bed

140 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

5

Studio

Room details

1 Queen Bed

or

1 Sofa Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

4

Superior Room, 1 Twin Bed

Room details

1 Twin Bed

140 ft²

Air Conditioning

Wi-Fi (Free)

Rollaway or Extra Beds (Free)

Guest reviews of Mercure Biel

8.3

Very good

Based on 980 verified reviews

Who stays here?

Business

48%

Couple

26%

Family

8%

Group

9%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

At Mercure Biel, travellers often highlight friendly, professional staff, a central location near the old town, and generally comfortable, modern rooms, while feedback also notes occasional housekeeping lapses and some rooms that feel dated, compact, or affected by street noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

What guests think

At Mercure Biel, travellers often highlight friendly, professional staff, a central location near the old town, and generally comfortable, modern rooms, while feedback also notes occasional housekeeping lapses and some rooms that feel dated, compact, or affected by street noise.

Breakfast is frequently praised for its varied, plentiful buffet, though a minority mention small selection or extra-cost value concerns. Guests appreciate the on-site bar and restaurant and the availability of underground parking, but the garage entrance is narrow and the sauna heat was underwhelming for one visitor. Overall, it suits travellers seeking a central, reliable base with practical comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests like the on-site bar and restaurant and note underground parking. Some report drawbacks, including a very tight garage entrance and a sauna that did not heat well.

Related guest reviews

10

Odd

Jul 26, 2025

·

Stayed 4 nights

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

8

Marion

Sep 20, 2024

·

Stayed 5 nights

Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (Haarbüschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.

Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (Haarbüschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.

8

Joanna

Aug 14, 2025

·

Stayed 1 night

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

8

Michael

Sep 27, 2025

·

Stayed 1 night

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

6

Marcelo Tessetore

Apr 6, 2025

·

Stayed 4 nights

Hotel bem mais ou menos, atendimento ok, mas a estrutura do hotel só o térreo é bonito os andares ainda são antigos e os quartos velhos, banheiro com banheira e as toalhas são mais pano de prato do que toalhas péssimo. O café da amanhã é muito bom vale a pena pagar e o bar com drinks espetaculares o atendimento do Caio é perfeito

Hotel bem mais ou menos, atendimento ok, mas a estrutura do hotel só o térreo é bonito os andares ainda são antigos e os quartos velhos, banheiro com banheira e as toalhas são mais pano de prato do que toalhas péssimo. O café da amanhã é muito bom vale a pena pagar e o bar com drinks espetaculares o atendimento do Caio é perfeito

10

Giuseppe

Nov 2, 2023

·

Stayed 3 nights

Nice hotel with all comforts needed

Nice hotel with all comforts needed

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms, but recurring housekeeping lapses are noted, such as unclean floors on arrival, missed toiletries or coffee refills, and occasional odors. Follow-up cleaning was responsive when issues were reported.

Related guest reviews

10

Victor Faouzi

Sep 22, 2024

·

Stayed 1 night

Comme d'habitude accueille tres sympa rapide et efficace. Chabre propre grand lit et agreable surprise avec la lacine a café nespresso

Comme d'habitude accueille tres sympa rapide et efficace. Chabre propre grand lit et agreable surprise avec la lacine a café nespresso

2

Irma

Sep 9, 2023

·

This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE

This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE

6

Avi

Jun 28, 2022

·

Stayed 2 nights

Roomswere not cleaned proparly, no filling of the coffee sachets. Aircondition does not cool. Very nice stuff

Roomswere not cleaned proparly, no filling of the coffee sachets. Aircondition does not cool. Very nice stuff

8

Julie

Oct 29, 2023

·

Stayed 1 night

Hôtel très bien situé. Personnel sympathique. Chambre un peu dans son jus et odeur d'humidité. Un peu cher pour ce que c'est

Hôtel très bien situé. Personnel sympathique. Chambre un peu dans son jus et odeur d'humidité. Un peu cher pour ce que c'est

8

Marion

Sep 20, 2024

·

Stayed 5 nights

Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (Haarbüschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.

Bei der Ankunft war der Boden im Zimmer nicht gereinigt. (Haarbüschel, Haarnadel, Schmutz) Nach Beschwerde wurde schnell und gut nachgereinigt. Die Mitarbeiter an der Rezeption waren sehr freundlich und zuvorkommend. Garageneinfahrt extrem eng, neue Felge verkratzt.

10

FRANCOIS

Aug 21, 2025

·

Stayed 1 night

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

8

Joanna

Aug 14, 2025

·

Stayed 1 night

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

8

Michael

Sep 27, 2025

·

Stayed 1 night

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

10

Morten

Aug 21, 2024

·

Stayed 1 night

Moderne og fint hotell sentralt plassert og nær Gamlebyen. Rent og delikat rom og vennlig betjening som tok imot i resepsjonen.

Moderne og fint hotell sentralt plassert og nær Gamlebyen. Rent og delikat rom og vennlig betjening som tok imot i resepsjonen.

8

Giuseppe

Sep 19, 2023

·

Stayed 2 nights

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable, with some modern, spacious options and features like big beds or balconies. However, several guests mention dated decor, smaller rooms, weak air conditioning, street noise, or limited views.

Related guest reviews

6

Patrick

Aug 11, 2024

·

Stayed 1 night

It was rather old, could use a renovation. Breakfast was small.

It was rather old, could use a renovation. Breakfast was small.

6

Avi

Jun 28, 2022

·

Stayed 2 nights

Roomswere not cleaned proparly, no filling of the coffee sachets. Aircondition does not cool. Very nice stuff

Roomswere not cleaned proparly, no filling of the coffee sachets. Aircondition does not cool. Very nice stuff

10

Odd

Jul 26, 2025

·

Stayed 4 nights

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

10

FRANCOIS

Aug 21, 2025

·

Stayed 1 night

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

8

Kathrin

Jun 1, 2024

·

Stayed 1 night

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

8

Joanna

Aug 14, 2025

·

Stayed 1 night

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

10

Louis

May 29, 2023

·

Stayed 2 nights

Séjour très agréable, chambre confortable, sans vue malheureusement et excellent service. Petit-déjeuner varié et copieux.

Séjour très agréable, chambre confortable, sans vue malheureusement et excellent service. Petit-déjeuner varié et copieux.

10

Morten

Aug 21, 2024

·

Stayed 1 night

Moderne og fint hotell sentralt plassert og nær Gamlebyen. Rent og delikat rom og vennlig betjening som tok imot i resepsjonen.

Moderne og fint hotell sentralt plassert og nær Gamlebyen. Rent og delikat rom og vennlig betjening som tok imot i resepsjonen.

10

Jonathan

Sep 19, 2022

·

Stayed 1 night

Hôtel est bien situé. Personnel aimable et professionnel. Chambre spacieuse et très confortable. Il y a même 2 lavabos dans la salle de bain. Buffet du petit déjeuner est excellent et très complet!

Hôtel est bien situé. Personnel aimable et professionnel. Chambre spacieuse et très confortable. Il y a même 2 lavabos dans la salle de bain. Buffet du petit déjeuner est excellent et très complet!

8

Giuseppe

Sep 19, 2023

·

Stayed 2 nights

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!

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AI-generated summary based on recent guest reviews

Service

Service is broadly praised as friendly, efficient, and helpful, with staff accommodating requests. There is an isolated report of a rude management interaction.

Related guest reviews

2

Irma

Sep 9, 2023

·

This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE

This was by far the most disappointing experience. We got to the hotel & just left our bags & immediately left to see the city. When we got back we had the time to check on the conditions of the room & noticed that it was dirty. Found some hair on the bathtub and pillows, the floor was sticky. We know this things can happen & thats why we approached the lady on the front desk. She offered to change rooms but told us they would make a downgrade bc they didnt have any rooms like the one we paid for available. We agreed to it but also asked about the fee difference between the rooms & they told us not to worry about it, that they’d find a solution. After the 3 nights, at checkout time we asked about it again. They brought the very unprofessional rude manager to tell us that they wouldn’t be refunding the fee difference because our new room was a “complete mess”. We are delicate & careful people & don’t like leaving our stuff all over the room, so we always leave our stuff well packed and locked. We let them know this couldnt be our case. Even if it was, it is their job to clean the room bc they charge you a fee for that & has nothing to do with receiving as a new guest a clean room. We also let him know about this. And this is when he started talking to us in an aggressive way, telling us to “not behave like animals” referring to how we were complaining & demanding an actual solution. Also called us “sensitive people from Spain” when we’re not even Spanish. FULL REVIEW ON GOOGLE

8

Kathrin

Jun 1, 2024

·

Stayed 1 night

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

8

Victor Faouzi

Jan 21, 2024

·

Stayed 2 nights

Comme d'habitude sympathie et courtoisie

Comme d'habitude sympathie et courtoisie

8

Joanna

Aug 14, 2025

·

Stayed 1 night

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

10

Andrew

Mar 2, 2025

·

Stayed 4 nights

Friendly staff and excellent breakfast buffet.

Friendly staff and excellent breakfast buffet.

8

Michael

Sep 27, 2025

·

Stayed 1 night

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

8

Victor Faouzi

Jun 17, 2024

·

Stayed 3 nights

Comme d'habitude accueil service très agréable

Comme d'habitude accueil service très agréable

10

Victor Faouzi

Aug 25, 2025

·

Stayed 2 nights

Excellent accueil disponibilité du personnel avec l'amabilité et le sourir

Excellent accueil disponibilité du personnel avec l'amabilité et le sourir

10

Victor Faouzi

Dec 30, 2024

·

Stayed 2 nights

Comme d'habitude acueil très sympa efficace et rapide a l'écoute du ckent

Comme d'habitude acueil très sympa efficace et rapide a l'écoute du ckent

10

Victor Faouzi

Jun 10, 2025

·

Stayed 3 nights

Comme d'habitude trés bon accueil disponibilité du personnel efficacité

Comme d'habitude trés bon accueil disponibilité du personnel efficacité

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AI-generated summary based on recent guest reviews

Location

Central, walkable location near the old town and pedestrian streets, with the station reachable on foot. Convenient for exploring Biel.

Related guest reviews

10

Odd

Jul 26, 2025

·

Stayed 4 nights

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

8

Julie

Oct 29, 2023

·

Stayed 1 night

Hôtel très bien situé. Personnel sympathique. Chambre un peu dans son jus et odeur d'humidité. Un peu cher pour ce que c'est

Hôtel très bien situé. Personnel sympathique. Chambre un peu dans son jus et odeur d'humidité. Un peu cher pour ce que c'est

10

FRANCOIS

Aug 21, 2025

·

Stayed 1 night

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

8

Kathrin

Jun 1, 2024

·

Stayed 1 night

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

10

Morten

Aug 21, 2024

·

Stayed 1 night

Moderne og fint hotell sentralt plassert og nær Gamlebyen. Rent og delikat rom og vennlig betjening som tok imot i resepsjonen.

Moderne og fint hotell sentralt plassert og nær Gamlebyen. Rent og delikat rom og vennlig betjening som tok imot i resepsjonen.

10

Jonathan

Sep 19, 2022

·

Stayed 1 night

Hôtel est bien situé. Personnel aimable et professionnel. Chambre spacieuse et très confortable. Il y a même 2 lavabos dans la salle de bain. Buffet du petit déjeuner est excellent et très complet!

Hôtel est bien situé. Personnel aimable et professionnel. Chambre spacieuse et très confortable. Il y a même 2 lavabos dans la salle de bain. Buffet du petit déjeuner est excellent et très complet!

8

Giuseppe

Sep 19, 2023

·

Stayed 2 nights

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!

Good hotel in the centre of Biel, rooms are clean but small and breakfast might be improved, dinner is nice!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for being varied and plentiful, including via room service, though a few guests felt the selection was limited or poor value when charged extra. Dinner and bar offerings receive occasional positive mentions.

Related guest reviews

6

Patrick

Aug 11, 2024

·

Stayed 1 night

It was rather old, could use a renovation. Breakfast was small.

It was rather old, could use a renovation. Breakfast was small.

10

Odd

Jul 26, 2025

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Stayed 4 nights

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

Mercure Biel er rett og slett et godt hotell. Flott rom og meget god frokost. Det er også en bar og restaurant på hotellet. Bare 3-4 minutter til gågatene i sentrum. Hotellet anbefales !

6

Nicolai

Jul 29, 2024

·

Stayed 2 nights

Dafür das Frühstück extra kostet fande ich die Auswahl und Qualität sehr beschämend.

Dafür das Frühstück extra kostet fande ich die Auswahl und Qualität sehr beschämend.

10

FRANCOIS

Aug 21, 2025

·

Stayed 1 night

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

Hôtel à 2 pas de la vieille ville et pas trop loin (une petite dizaine de min) à pieds de la gare. Ça rallonge le trajet pour le lac mais ça reste jouable en un gros 1/4h. Chambre propre et moderne, élégante. Le non-remplissage du gel douche était toutefois étonnant pour un hôtel de ce standing. Mention spéciale au buffet du pdj, très complet et quali.

8

Kathrin

Jun 1, 2024

·

Stayed 1 night

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

Das Hotel ist gut gelegen und vieles ist gut zu Fuss zu erreichen. Die Strasse ist im Zimmer allerdings gut zu hören. Das Frühstück war sehr gut und die Dame dort sehr freundlich ebenso, wie die Leute vom Empfang.

10

Andrew

Mar 2, 2025

·

Stayed 4 nights

Friendly staff and excellent breakfast buffet.

Friendly staff and excellent breakfast buffet.

8

Victor Faouzi

Mar 17, 2024

·

Stayed 2 nights

Comme d'habitude accueil sympa reconnaissance du client petit dej complet chambre petite mais correcte. Parfois manque quelques accessoires

Comme d'habitude accueil sympa reconnaissance du client petit dej complet chambre petite mais correcte. Parfois manque quelques accessoires

10

Louis

May 29, 2023

·

Stayed 2 nights

Séjour très agréable, chambre confortable, sans vue malheureusement et excellent service. Petit-déjeuner varié et copieux.

Séjour très agréable, chambre confortable, sans vue malheureusement et excellent service. Petit-déjeuner varié et copieux.

8

Chantal

Nov 9, 2024

·

Stayed 1 night

Gutes solides Hotel, super Frühstücksbuffet

Gutes solides Hotel, super Frühstücksbuffet

10

Jonathan

Sep 19, 2022

·

Stayed 1 night

Hôtel est bien situé. Personnel aimable et professionnel. Chambre spacieuse et très confortable. Il y a même 2 lavabos dans la salle de bain. Buffet du petit déjeuner est excellent et très complet!

Hôtel est bien situé. Personnel aimable et professionnel. Chambre spacieuse et très confortable. Il y a même 2 lavabos dans la salle de bain. Buffet du petit déjeuner est excellent et très complet!

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AI-generated summary based on recent guest reviews

8

Michael

Sep 27, 2025

·

Stayed 1 night

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

Great staff, very friendly. Room was nice and clean. Appreciated the underground parking.

8

Joanna

Aug 14, 2025

·

Stayed 1 night

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

A very nice stay in Biel. The room was clean and comfortable. They provided extra towels and coffee pods on request and the staff were very helpful. The only small issue was the sauna was not working properly as there was low heat but otherwise the stay was very good.

10

Marcel

Apr 12, 2025

·

Stayed 1 night

It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!

It is a great hotel… What I was missing was softer pillow, beside the relatively hard pillows… The price was definitely on the high side!!!

10

Andrew

Mar 2, 2025

·

Stayed 4 nights

Friendly staff and excellent breakfast buffet.

Friendly staff and excellent breakfast buffet.

6

Patrick

Aug 11, 2024

·

Stayed 1 night

It was rather old, could use a renovation. Breakfast was small.

It was rather old, could use a renovation. Breakfast was small.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Mercure Biel

Is parking available at the property?

Self parking is available on-site for a fee of CHF 19.00 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately CHF 25.00 for adults and children.

Are pets allowed at the property?

Pets are allowed at the property with a maximum fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of CHF 30.00, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Biel, just a 5-minute walk from City Park and 6 minutes from Swiss Reformed City Church. It is also 0.5 mi from Neues Museum Biel and 0.6 mi from LaserGame Biel/Bienne.

What are the policies for guests staying with children?

Children are allowed at the property, and those under 16 years of age can stay for free.

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Prices for upcoming dates

September 2026

October 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in must be done by someone who is at least 18 years old.

You'll be required to pay the following fully refundable deposit.

Deposit: CHF 50.00 per night

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fee for buffet breakfast: approximately CHF 25.00 for adults and CHF 25 for children
Self parking fee: CHF 19.00 per night (in/out privileges)
Pet fee: CHF 25.00 per pet, per night
Early check-in fee: CHF 30.00 (subject to availability)
Late check-out fee: CHF 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.