Otonomus Tulum
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From
57 US$
/ noche
Acerca de esta propiedad
Recibe los cuidados que te mereces gracias al servicio de masajes o aprovecha instalaciones recreativas como una piscina al aire libre y muchas más.
Servicios
Recibe los cuidados que te mereces gracias al servicio de masajes o aprovecha instalaciones recreativas como una piscina al aire libre y muchas más.
Servicios empresariales
La recepción tiene un horario limitado.
Habitaciones
Disfruta de una estancia fabulosa en una de las 48 habitaciones con decoraciones diferentes, todas equipadas con cocina con frigorífico y placa de cocina. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 55 pulgadas con canales digitales. Entre las comodidades, se incluyen lavadora/secadora y masajes en la habitación, además de un servicio de limpieza disponible a petición.
Ubicación
Si decides alojarte en Otonomus Tulum de Tulum, apenas te separarán cinco minutos en coche de Playa de Tulum y Parque Nacional Tulum. Además, este apartotel se encuentra a 5,7 km de Playa Paraíso y a 9,4 km de Ruinas mayas de Tulum.
Qué hay cerca
Playa de Tulum(0.6 millas)
Museo SFER IK(1.1 millas)
Parque del Jaguar(1.5 millas)
Parque Nacional Tulum(1.6 millas)
Acceso al Parque Jaguar(1.6 millas)
Mirador Jaguar Tulum(1.6 millas)
Escultura Ven a la Luz(2 millas)
Playa pública Las Palmas(2.5 millas)
Centro comercial Hunab Lifestyle Center(2.8 millas)
Hospital de Tulum(3 millas)
Parque Dos Aguas(3 millas)
Centro de salud y bienestar Holistika Art Walk(3.3 millas)
Playa Paraíso(3.5 millas)
Cenote Calavera(4.7 millas)
Cenote Cristal(4.8 millas)
Aeropuerto Internacional de Tulum (TQO)(27.7 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(76.9 millas)
Aparcamiento
Piscina
Habitaciones para no fumadores
Servicio de limpieza
Caja fuerte
Piscina al aire libre
Ubicación
Calle 75 Sur esquina, Calle 44 sur, Reg 008, MZA 699, Lote 004, Tulum, Estado de Quintana Roo, México
Playa de Tulum (0.6 millas)
Museo SFER IK (1.1 millas)
Parque del Jaguar (1.5 millas)
Parque Nacional Tulum (1.6 millas)
Acceso al Parque Jaguar (1.6 millas)
Mirador Jaguar Tulum (1.6 millas)
Opciones de habitación
23
Apartamento Deluxe, 2 habitaciones, piscina privada, vistas al valle
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 7
958 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
20
Apartamento Deluxe, 2 habitaciones, balcón, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 7
958 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
30
Apartamento exclusivo, 1 cama de matrimonio grande, piscina privada
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)Cocina
17
Apartamento Confort, 1 habitación, balcón
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
700 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
18
Apartamento Deluxe, 1 habitación, piscina privada, vistas al valle
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
700 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
16
Estudio Deluxe, vistas al valle
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
506 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
19
Estudio, 1 cama de matrimonio grande, piscina privada, planta baja
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
506 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
14
Estudio Deluxe, piscina privada, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
506 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
29
Apartamento Deluxe, 2 habitaciones, piscina privada, vistas a la piscina
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 7
958 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
13
Estudio Confort, balcón
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
506 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
20
Apartamento Confort, 1 habitación, piscina privada, vistas a la piscina
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
700 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
18
Apartamento Deluxe, 1 habitación, piscina privada, vistas al mar
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 5
700 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
21
Apartamento Deluxe, 2 habitaciones, piscina privada, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 7
958 ft²
Zona de comedor independienteTerraza o patioAire acondicionadoConexión Wi-Fi (gratuita)CocinaPiscina privada
Reseñas de los huéspedes sobre Otonomus Tulum
8.2
Muy bueno
Basado en 291 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Otonomus Tulum es un alojamiento de estilo apartamento, nuevo, con unidades espaciosas y modernas, personal amable y piscinas atractivas (algunas privadas), pero está situado en una zona bastante aislada donde la mayoría de los huéspedes consideran necesario un coche, una moto o un taxi.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Otonomus Tulum es un alojamiento de estilo apartamento, nuevo, con unidades espaciosas y modernas, personal amable y piscinas atractivas (algunas privadas), pero está situado en una zona bastante aislada donde la mayoría de los huéspedes consideran necesario un coche, una moto o un taxi.
Muchas reseñas elogian los espacios bien cuidados y las vistas a la jungla. Hay informes recurrentes de cortes de energía, agua caliente o desagües poco fiables, y ruido ocasional de obras. El servicio es generalmente amable pero limitado fuera de horario; el servicio de limpieza no es diario, y algunas unidades carecen de artículos como microondas o cajas fuertes, con cargos por depósito y toallas que frustran a algunos. Espere una base tranquila y contemporánea si organiza el transporte y acepta un ambiente más autoservicio.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Propiedad nueva con una piscina central, además de muchas unidades que ofrecen piscinas privadas en la azotea o pequeñas piscinas de inmersión. Los huéspedes también señalan alquileres convenientes en el lugar (bicicletas, motos, vehículos todo terreno) y un registro de entrada autónomo sin problemas; algunos mencionan obras durante el día.
Reseñas de huéspedes relacionadas
10
Alfonso
29 sept 2025
·
Se alojó 1 noche
Excelente estancia, staff siempre amable, lugar tranquilo, el mar muy cerca del desarrollo, ofrecen motos, atvs y bicicletas en renta para hacer aún mas cómoda la estancia, seguridad, estacionamiento y un ambiente rodeado de naturaleza
Excelente estancia, staff siempre amable, lugar tranquilo, el mar muy cerca del desarrollo, ofrecen motos, atvs y bicicletas en renta para hacer aún mas cómoda la estancia, seguridad, estacionamiento y un ambiente rodeado de naturaleza
10
roy
14 nov 2025
·
Se alojó 1 noche
Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended!
Otonomus Hotel is absolutely amazing. The entire experience is fully automated, smooth, and hassle-free. From check-in to room access, everything works perfectly. The hotel is modern, clean, and truly delivers an excellent stay. Highly recommended!
10
Nicole
12 nov 2025
·
Se alojó 1 noche
Stayed one night at Otonomus and really liked it! The place is clean, modern, and fully automated super easy check-in and access. Perfect for a quick, quiet stay!!
Stayed one night at Otonomus and really liked it! The place is clean, modern, and fully automated super easy check-in and access. Perfect for a quick, quiet stay!!
8
Catalina
7 sept 2025
·
Se alojó 3 noches
Muy bonitas las instalaciones, la alberca de muy buen tamaño.
Muy bonitas las instalaciones, la alberca de muy buen tamaño.
10
Javier
16 ene 2026
·
Se alojó 5 noches
De los mejores hospedajes que he tenido en Tulum, el cuarto estaba muy amplio, cama cómoda y las albercas que están en el rooftop son privadas con una muy buena vista a la jungla. La atención por parte del personal fue excelente, solo tuve un pequeño inconveniente que se solucionó afortunadamente.
De los mejores hospedajes que he tenido en Tulum, el cuarto estaba muy amplio, cama cómoda y las albercas que están en el rooftop son privadas con una muy buena vista a la jungla. La atención por parte del personal fue excelente, solo tuve un pequeño inconveniente que se solucionó afortunadamente.
10
dana
4 mar 2025
·
Se alojó 7 noches
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
10
Shenika
9 sept 2025
·
Se alojó 4 noches
This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get around.
This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get around.
10
Bernardette
26 jul 2025
·
Se alojó 5 noches
I really like the location of this property, if you are likely visiting Playa, or Bacalar etc this location has better access to the highway compare with Tulum Hotel area. Having a private pool also a big plus. Overalls great facility. Just mind that its a bit of a isolated area and you will likely need a way to move to either Tulum center or Hotel area (Bike, ATV) rental available on site. Furthermore checking and checkout are completely smooth which is highly appreciated.
I really like the location of this property, if you are likely visiting Playa, or Bacalar etc this location has better access to the highway compare with Tulum Hotel area. Having a private pool also a big plus. Overalls great facility. Just mind that its a bit of a isolated area and you will likely need a way to move to either Tulum center or Hotel area (Bike, ATV) rental available on site. Furthermore checking and checkout are completely smooth which is highly appreciated.
10
Lexi
17 sept 2025
·
Se alojó 3 noches
Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge!
Loved this hotel. It is apartment style - would be great for long term stays. 7 min scooter ride from the beach. Nice pool and private pool at many of the rooms. Very convenient to be able to rent quads and scooters from there. Helpful concierge!
10
Stéphanie
18 abr 2025
·
Se alojó 5 noches
Superbe hôtel qui a ouvert ses portes en décembre 2025 environ. Pas complètement terminée mais ça promets. Pour l’instant il manque le gym. Les suites avec terrasse sur le toit avec piscine privée sont magnifiques. Il y a une belle piscine centrale au complexe. Ça prend quand même un transport pour se rendre à la plage (5 minutes environ) et les accès doivent malheureusement se faire par les Beach club… donc $$$. Vous pouvez louer 4 roues, vélo et scooter directement à l’hôtel à prix raisonnable. Le personnel a répondu à toutes nos questions, facilement rejoignable et ils sont toujours là pour aider. On voulait pas chercher alors ils se sont aussi occupé de notre transport aller retour pour l’aéroport de Tulum à environ 45 minutes de l’hôtel pour 1800 pesos. Merci à toute l’équipe et pour la phase 2 qui sera un bâtiment miroir à celui-ci avec restaurants. L’endroit est calme. Stephanie et Sébastien Canada
Superbe hôtel qui a ouvert ses portes en décembre 2025 environ. Pas complètement terminée mais ça promets. Pour l’instant il manque le gym. Les suites avec terrasse sur le toit avec piscine privée sont magnifiques. Il y a une belle piscine centrale au complexe. Ça prend quand même un transport pour se rendre à la plage (5 minutes environ) et les accès doivent malheureusement se faire par les Beach club… donc $$$. Vous pouvez louer 4 roues, vélo et scooter directement à l’hôtel à prix raisonnable. Le personnel a répondu à toutes nos questions, facilement rejoignable et ils sont toujours là pour aider. On voulait pas chercher alors ils se sont aussi occupé de notre transport aller retour pour l’aéroport de Tulum à environ 45 minutes de l’hôtel pour 1800 pesos. Merci à toute l’équipe et pour la phase 2 qui sera un bâtiment miroir à celui-ci avec restaurants. L’endroit est calme. Stephanie et Sébastien Canada
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran el hotel y las habitaciones muy limpias. Los problemas de mantenimiento recurrentes incluyen agua caliente poco fiable, desagües de ducha lentos, fugas ocasionales y agua del grifo con olor a cloro o salada.
Reseñas de huéspedes relacionadas
10
Rocio
14 dic 2025
·
Se alojó 3 noches
Limpio, tranquilo, amables,
Limpio, tranquilo, amables,
4
Edwin
23 feb 2025
·
Se alojó 7 noches
The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.
The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.
8
Yuri
4 jul 2025
·
Se alojó 2 noches
The hotel is great. However, definitely rent a car, or bike. Not much within walking distance. The only thing I didn’t like about this hotel was that the running water in the rooms (definitely not drinking water, as expected in Mexico) had a strong chlorine smell, like pool water. I had to use bottled water to brush my teeth.
The hotel is great. However, definitely rent a car, or bike. Not much within walking distance. The only thing I didn’t like about this hotel was that the running water in the rooms (definitely not drinking water, as expected in Mexico) had a strong chlorine smell, like pool water. I had to use bottled water to brush my teeth.
8
Coralie
26 may 2025
·
Se alojó 2 noches
Très bel hôtel cependant pas terminé sur certains points. Il est important de savoir qu’il est éloigné de tout. Il propose cependant un service de scooter, quad etc. La piscine est incroyable. Dommage que les rideaux soient court et laisse entrer la lumière totale dans la chambre, l’eau n’est pas chaude dans la douche, l’évacuation se fait trop lentement, l’eau de la douche est salée. La télévision ne fonctionnait pas. Et nous avons eu une coupure de courant. Heurdejzm’t elle n’a pas durée trop longtemps ! Donc l’hôtel et les chambres sont très belles mais il manque beaucoup de finitions. Possibilité de se faire livrer par uber Eats au besoin.
Très bel hôtel cependant pas terminé sur certains points. Il est important de savoir qu’il est éloigné de tout. Il propose cependant un service de scooter, quad etc. La piscine est incroyable. Dommage que les rideaux soient court et laisse entrer la lumière totale dans la chambre, l’eau n’est pas chaude dans la douche, l’évacuation se fait trop lentement, l’eau de la douche est salée. La télévision ne fonctionnait pas. Et nous avons eu une coupure de courant. Heurdejzm’t elle n’a pas durée trop longtemps ! Donc l’hôtel et les chambres sont très belles mais il manque beaucoup de finitions. Possibilité de se faire livrer par uber Eats au besoin.
10
Khalil
26 sept 2025
·
Se alojó 1 noche
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
Clean rooms and amazing staff , I highly recommend this place , so peaceful and quiet.
10
Yolanda
9 ago 2025
·
Se alojó 6 noches
It was a pleasurable stay. The gentleman at the reception was very polite and friendly. The whole staff was attentive and helpful, friendly and professional. The hotel is very clean, the rooms are immaculate and are more than just a room, mine was a studio apartment. The pool is cleaned daily and the public area is immaculate. I definitely recommend the Otonomus hotel for families and solo travelers. There is a whole new set of condos being constructed next door, but you’ll only hear the noise during work hours, which most likely it’s the time guests are out and about town. It never bothered me as most of my days were spent out on tours. They also have scooters and bicycles for rent. Overall, a wonderful stay.
It was a pleasurable stay. The gentleman at the reception was very polite and friendly. The whole staff was attentive and helpful, friendly and professional. The hotel is very clean, the rooms are immaculate and are more than just a room, mine was a studio apartment. The pool is cleaned daily and the public area is immaculate. I definitely recommend the Otonomus hotel for families and solo travelers. There is a whole new set of condos being constructed next door, but you’ll only hear the noise during work hours, which most likely it’s the time guests are out and about town. It never bothered me as most of my days were spent out on tours. They also have scooters and bicycles for rent. Overall, a wonderful stay.
8
Mostafa
6 may 2025
·
Se alojó 1 noche
The biggest problem was the lack of hot water. Also, the reception staff spoke no English, making communication very difficult. But the room was very quiet and has many features like a kitchen, washing machine, enough chairs, private tiny pool.
The biggest problem was the lack of hot water. Also, the reception staff spoke no English, making communication very difficult. But the room was very quiet and has many features like a kitchen, washing machine, enough chairs, private tiny pool.
6
Michael
13 ene 2025
·
Se alojó 4 noches
The aesthetics of this room was beautiful but the functionality was lacking. Staff was super kind and warm and did what they could. Plenty of parking with security. Fridge in our room made horribly loud sound Showers did not get hot. Shower did not drain well. AC unit on or off, could not adjust anything. Only a sheet on the bed, no blankets. Bed was very firm. No safe in room- important to some for passports and such Also the room codes were all pretty easy to guess. Someone could have entered our room with little effort. Building is still under construction and there was a lot of noise.
The aesthetics of this room was beautiful but the functionality was lacking. Staff was super kind and warm and did what they could. Plenty of parking with security. Fridge in our room made horribly loud sound Showers did not get hot. Shower did not drain well. AC unit on or off, could not adjust anything. Only a sheet on the bed, no blankets. Bed was very firm. No safe in room- important to some for passports and such Also the room codes were all pretty easy to guess. Someone could have entered our room with little effort. Building is still under construction and there was a lot of noise.
6
June
21 nov 2025
·
Se alojó 7 noches
I wish I could rate Otonomus Tulum higher but there were too many things that made our stay less than ideal. Pros- staff were attentive and helpful. Private terrace was great! Views from our room were great and we were so thankful for Uber Eats as this hotel is not near restaurants or grocery stores. Cons: multiple plumbing issues in bathrooms, on demand hot water did not work at all so lots of cold showers, curtains in bedrooms did not fully cover windows so lacked privacy and due to the time difference it was difficult to sleep with sunlight shining in. No wash cloths or dish towels. Living room and dining room seating was very uncomfortable. When I travel back I will be finding a place either in Tulum centro or the hotel zone. TIP: use the Indrive app for car service! We got the best deals on rides this way.
I wish I could rate Otonomus Tulum higher but there were too many things that made our stay less than ideal. Pros- staff were attentive and helpful. Private terrace was great! Views from our room were great and we were so thankful for Uber Eats as this hotel is not near restaurants or grocery stores. Cons: multiple plumbing issues in bathrooms, on demand hot water did not work at all so lots of cold showers, curtains in bedrooms did not fully cover windows so lacked privacy and due to the time difference it was difficult to sleep with sunlight shining in. No wash cloths or dish towels. Living room and dining room seating was very uncomfortable. When I travel back I will be finding a place either in Tulum centro or the hotel zone. TIP: use the Indrive app for car service! We got the best deals on rides this way.
8
Isabel Muleiro
25 ago 2025
·
Se alojó 5 noches
Se fue la luz constantemente. Se estanco el agua en la regadera. El equipo de Aire acondicionado de la recamara hacía mucho ruido. Falto horno de microondas. Todo lo demás muy bien. Bonita decoración y muebles. Todo nuevo.
Se fue la luz constantemente. Se estanco el agua en la regadera. El equipo de Aire acondicionado de la recamara hacía mucho ruido. Falto horno de microondas. Todo lo demás muy bien. Bonita decoración y muebles. Todo nuevo.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Unidades espaciosas de estilo apartamento con cocinas y vistas a la jungla; varias incluyen piscinas privadas. Algunos informan de camas muy firmes, cortinas cortas que dejan entrar luz, aire acondicionado débil o ruido ocasional entre unidades, y la falta de artículos como microondas o cajas fuertes en algunas habitaciones.
Reseñas de huéspedes relacionadas
10
Eduardo Rivas
23 nov 2025
·
Se alojó 3 noches
Las habitaciones son amplias, equipadas y lindas, si volveríamos a hospedarnos aquí
Las habitaciones son amplias, equipadas y lindas, si volveríamos a hospedarnos aquí
8
Mersina
28 ene 2026
·
Se alojó 7 noches
Otonomus Tulum har stora och moderna rum med sköna sängar. Tyvärr ligger det långt ifrån både strand och stad så bil är ett måste. Duschen saknar tryck och det är svårt att få ut schampo ur håret. Tyvärr saknas möbler på balkongen.
Otonomus Tulum har stora och moderna rum med sköna sängar. Tyvärr ligger det långt ifrån både strand och stad så bil är ett måste. Duschen saknar tryck och det är svårt att få ut schampo ur håret. Tyvärr saknas möbler på balkongen.
10
Stephanie Jutta Margareta
27 may 2025
·
Se alojó 2 noches
Der Wohn-Essbereich ist sehr geräumig. Ebenso Schlafzimmer und Bad. Die Möbel bzw. Ausstattung sind sehr schön. Hotel ist noch relativ neu. Es gibt auch ein separates WC inkl. Waschmaschine. Das Wasser im Pool könnte etwas kälter sein. Unseren Kindern hat das aber nichts ausgemacht. Hotel liegt etwas außerhalb. War für uns kein Problem, da wir einen Mietwagen hatten. Parken ist direkt am Haus möglich. Einziger Mangel waren die Vorhänge. Diese sind viel zu kurz und zu schmal. Damit war eine Abdunkelung des Zimmers leider überhaupt nicht möglich. Würde das Hotel trotzdem jederzeit weiterempfehlen.
Der Wohn-Essbereich ist sehr geräumig. Ebenso Schlafzimmer und Bad. Die Möbel bzw. Ausstattung sind sehr schön. Hotel ist noch relativ neu. Es gibt auch ein separates WC inkl. Waschmaschine. Das Wasser im Pool könnte etwas kälter sein. Unseren Kindern hat das aber nichts ausgemacht. Hotel liegt etwas außerhalb. War für uns kein Problem, da wir einen Mietwagen hatten. Parken ist direkt am Haus möglich. Einziger Mangel waren die Vorhänge. Diese sind viel zu kurz und zu schmal. Damit war eine Abdunkelung des Zimmers leider überhaupt nicht möglich. Würde das Hotel trotzdem jederzeit weiterempfehlen.
6
Samantha
16 nov 2025
·
Se alojó 5 noches
Room should have basic refreshments like water and ice in the fridge. Not charge guests for “makeup” on pillows. Noises from other units are very loud. No access to security after hours.
Room should have basic refreshments like water and ice in the fridge. Not charge guests for “makeup” on pillows. Noises from other units are very loud. No access to security after hours.
8
Amanda
20 nov 2025
·
Se alojó 7 noches
The hotel has the potential to be amazing. It's a work on progress. As each unit is independently owned there are differences between units. Was disappointed there was no microwave in either of the units we used. There was also no grill on the swim deck. The view from the top floor was great. Towered over the jungle below. The bed was firm but comfortable. There is adjoining room doors and we could hear our neighbors conversation and I felt soundproofing should be better. Note we had 2 studio with rooftop pool rooms. The pool and rooftop are on top of the unit but you have to leave the unit in common hallway to get to the roof and pool. It's not secured to your room. Even though it's for your exclusive use others could easily go into the rooftop. The roof pool is sun heated and it was not warm. A car is a must to fully enjoy the area the road to walk to the beach is sketchy! It has little to no shoulder and I would not ride a bike on it either. But that could just be my preference. Overall I would stay here again. I am not sure it warrants 4 stars but. Solid 3 for sure. There was an empty pepper shaker and one salt shaker in our room. They provide one towel if u want a pool towel you can ask for one.
The hotel has the potential to be amazing. It's a work on progress. As each unit is independently owned there are differences between units. Was disappointed there was no microwave in either of the units we used. There was also no grill on the swim deck. The view from the top floor was great. Towered over the jungle below. The bed was firm but comfortable. There is adjoining room doors and we could hear our neighbors conversation and I felt soundproofing should be better. Note we had 2 studio with rooftop pool rooms. The pool and rooftop are on top of the unit but you have to leave the unit in common hallway to get to the roof and pool. It's not secured to your room. Even though it's for your exclusive use others could easily go into the rooftop. The roof pool is sun heated and it was not warm. A car is a must to fully enjoy the area the road to walk to the beach is sketchy! It has little to no shoulder and I would not ride a bike on it either. But that could just be my preference. Overall I would stay here again. I am not sure it warrants 4 stars but. Solid 3 for sure. There was an empty pepper shaker and one salt shaker in our room. They provide one towel if u want a pool towel you can ask for one.
8
TaniaJennifer
15 jun 2025
·
Se alojó 1 noche
Peopertly was very good, the only issues were that the ac wasn't very strong leaving the apartment a bit hot and the curtains didnt cover the windiws properly.
Peopertly was very good, the only issues were that the ac wasn't very strong leaving the apartment a bit hot and the curtains didnt cover the windiws properly.
10
julia
20 abr 2025
·
Se alojó 2 noches
This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.
This hotel is very modern and new. Our room was very spacious and comfortable. Balcony pool was great on a very hot and humid day. We were saddened by the properties perimeter as there was a lot of construction debris from what appears to have been thrown off the building during construction.
10
Giuliana
2 ene 2026
·
Se alojó 2 noches
Appartamento grande e molto bello,ottimo rapporto qualità prezzo, aggiungerei però il microonde e l'asciugacapelli che è una rarità da trovare da queste parti.
Appartamento grande e molto bello,ottimo rapporto qualità prezzo, aggiungerei però il microonde e l'asciugacapelli che è una rarità da trovare da queste parti.
10
Javier
16 ene 2026
·
Se alojó 5 noches
De los mejores hospedajes que he tenido en Tulum, el cuarto estaba muy amplio, cama cómoda y las albercas que están en el rooftop son privadas con una muy buena vista a la jungla. La atención por parte del personal fue excelente, solo tuve un pequeño inconveniente que se solucionó afortunadamente.
De los mejores hospedajes que he tenido en Tulum, el cuarto estaba muy amplio, cama cómoda y las albercas que están en el rooftop son privadas con una muy buena vista a la jungla. La atención por parte del personal fue excelente, solo tuve un pequeño inconveniente que se solucionó afortunadamente.
10
Scott
8 jun 2025
·
Se alojó 7 noches
New property nicely laid out, with stunning rooms and the views are breath taking.
New property nicely laid out, with stunning rooms and the views are breath taking.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad, capacidad de respuesta y ayuda (a menudo a través de WhatsApp). El servicio puede ser limitado fuera de horario, y algunos huéspedes no quedaron satisfechos con los cargos por depósito/toallas, las tarifas por salida tardía o cómo se gestionaron los cortes/reembolsos.
Reseñas de huéspedes relacionadas
4
Diana
21 oct 2025
·
Se alojó 3 noches
The hotel was very beautiful. Only issue was that never in my life have i not received my deposit back. The hotel manager said he couldn't give it back to me because i got somw make up ob the towels. I was thinking like seriously towels get washed. Yall use bleach. My make up is not waterproof. It does wash out. No i didnt use the towel to take my make up off i used it to dry my face after a shower and i got some residue of make up on there. It wasnt much, plus like i said it will take off. Its not waterproof. I travel a lot and never have i ever had an issue like this with towels. Manager said each towel is $25 lol like honesty seemed like a scam to me to not give my deposit back based on towels being a bit dirty. I know for a fact that washed off. It washes off at my house like come on now.
The hotel was very beautiful. Only issue was that never in my life have i not received my deposit back. The hotel manager said he couldn't give it back to me because i got somw make up ob the towels. I was thinking like seriously towels get washed. Yall use bleach. My make up is not waterproof. It does wash out. No i didnt use the towel to take my make up off i used it to dry my face after a shower and i got some residue of make up on there. It wasnt much, plus like i said it will take off. Its not waterproof. I travel a lot and never have i ever had an issue like this with towels. Manager said each towel is $25 lol like honesty seemed like a scam to me to not give my deposit back based on towels being a bit dirty. I know for a fact that washed off. It washes off at my house like come on now.
10
John
24 nov 2025
·
Se alojó 10 noches
Everything was excellent. All of the staff were courteous and Kurt was really friendly and helpful. The hotel is between the beach and town. It is not walkable. It we rented a car and took advantage of all Tulum has to offer! We are already planning our return trip!
Everything was excellent. All of the staff were courteous and Kurt was really friendly and helpful. The hotel is between the beach and town. It is not walkable. It we rented a car and took advantage of all Tulum has to offer! We are already planning our return trip!
2
israel
23 ago 2025
·
Se alojó 7 noches
Horrible I had a 7 night stay here and the first day while trying to check in there was no power I tried to give them the benefit of the doubt and believed them as they am told me a story about a festival in the city that made the power go out and there was no festival the front desk guy Kurt was horrible and useless. He avoided me when I tried to get a refund. Out of 7 nights I stayed 4 and every night and morning the powers would be out and through out the day. And when I asked for a refund back for 4 out of the 7 nights because we didn't get to sleep or anything they refused and argued until they finally agreed to give 50% back even though we left on the 3rd day they were so unprofessional and lacked everything in a good hotel they charge for towels even when they have no power I can go on and on about this hotel but trust when I say this do not book with this place and the owner tried to hide what he was saying by speaking Spanish and didn't know I understand everything he was saying so stay away from here.
Horrible I had a 7 night stay here and the first day while trying to check in there was no power I tried to give them the benefit of the doubt and believed them as they am told me a story about a festival in the city that made the power go out and there was no festival the front desk guy Kurt was horrible and useless. He avoided me when I tried to get a refund. Out of 7 nights I stayed 4 and every night and morning the powers would be out and through out the day. And when I asked for a refund back for 4 out of the 7 nights because we didn't get to sleep or anything they refused and argued until they finally agreed to give 50% back even though we left on the 3rd day they were so unprofessional and lacked everything in a good hotel they charge for towels even when they have no power I can go on and on about this hotel but trust when I say this do not book with this place and the owner tried to hide what he was saying by speaking Spanish and didn't know I understand everything he was saying so stay away from here.
2
Julien
4 mar 2025
·
Se alojó 4 noches
Aucun moyen de contacter l’établissement
Aucun moyen de contacter l’établissement
10
Mona
29 dic 2025
·
Se alojó 2 noches
Friendly staff, nice stay
Friendly staff, nice stay
10
Raul
23 nov 2025
·
Se alojó 3 noches
The staff was courteous. On the last day we had a short tour in the morning and needed a late check out. Nobody was on the front desk at 7am to arrange for late check out, so we left. While on our tour I called and let them know about late check out. A few minutes later I received a text message stating that they needed to empty and clean the room for the next guest and that our belongings would be moved out even though the hotel was fairly empty. When we got back to the hotel, fortunately our belongings where still in the room. We where charged $30 for late check out.
The staff was courteous. On the last day we had a short tour in the morning and needed a late check out. Nobody was on the front desk at 7am to arrange for late check out, so we left. While on our tour I called and let them know about late check out. A few minutes later I received a text message stating that they needed to empty and clean the room for the next guest and that our belongings would be moved out even though the hotel was fairly empty. When we got back to the hotel, fortunately our belongings where still in the room. We where charged $30 for late check out.
10
Yolanda
9 ago 2025
·
Se alojó 6 noches
It was a pleasurable stay. The gentleman at the reception was very polite and friendly. The whole staff was attentive and helpful, friendly and professional. The hotel is very clean, the rooms are immaculate and are more than just a room, mine was a studio apartment. The pool is cleaned daily and the public area is immaculate. I definitely recommend the Otonomus hotel for families and solo travelers. There is a whole new set of condos being constructed next door, but you’ll only hear the noise during work hours, which most likely it’s the time guests are out and about town. It never bothered me as most of my days were spent out on tours. They also have scooters and bicycles for rent. Overall, a wonderful stay.
It was a pleasurable stay. The gentleman at the reception was very polite and friendly. The whole staff was attentive and helpful, friendly and professional. The hotel is very clean, the rooms are immaculate and are more than just a room, mine was a studio apartment. The pool is cleaned daily and the public area is immaculate. I definitely recommend the Otonomus hotel for families and solo travelers. There is a whole new set of condos being constructed next door, but you’ll only hear the noise during work hours, which most likely it’s the time guests are out and about town. It never bothered me as most of my days were spent out on tours. They also have scooters and bicycles for rent. Overall, a wonderful stay.
4
Shire
18 abr 2025
·
Se alojó 2 noches
The hotel is situated so isolated that it almost feel unsafe. The reception is only staffed until 7pm and no amenities, services, food, minibar or anything. My room had a roof top pool, but it was not able to lock the door to the roof, and the door between the room next door (from the roof) was not locked either. Basically the room next door could walk freely into my room and vice versa. Not safe.
The hotel is situated so isolated that it almost feel unsafe. The reception is only staffed until 7pm and no amenities, services, food, minibar or anything. My room had a roof top pool, but it was not able to lock the door to the roof, and the door between the room next door (from the roof) was not locked either. Basically the room next door could walk freely into my room and vice versa. Not safe.
10
Jacob
30 may 2025
·
Se alojó 6 noches
Stayed here for a week! It was great and Kurt was the best, helped with booking reservations, beach clubs and cenotes.
Stayed here for a week! It was great and Kurt was the best, helped with booking reservations, beach clubs and cenotes.
6
Emilio
20 jul 2025
·
Se alojó 1 noche
A family of 5 spent a night at otonomus tulum t on july 4th 2025 thie place is mazing don't get me wrong nice pool, nice room with a lot space 1.5 bathroom, kitchen, washer a very nice hotel but we had a problem that was never solved they only left 2 towels for the whole family i requested more and he said they didn't leave extra ones, also request beach towels for the pool he said the same thing again, i requested a blanket for my son because there was only 2 hey said the same thing my son had to use pillow cases to cover himself up and also the remont control for the fan was missing i couldn't turn it on all that got me upset about it the problem here is that at night there is nobody in charge at the lobby but the secuity guard ( he was always nice and doesn't know waht to do he does what he is able to. He called several times to someone in charge about my needs nobody picked up the phone following day i see the person in charge for the day His name is Kurt i explained the situation he didn't say anything he stayed quite he didn't apologize. If you are planning on staying at Otonomus and arrive late you may experience the same situacion as we did after all it is a beautiful place i would recommend to call the property if you are nit getting at the time of the check in about basic needs!! For the hotel pay someone at night to give full service trying to save money having a security guard doing something that is not his task
A family of 5 spent a night at otonomus tulum t on july 4th 2025 thie place is mazing don't get me wrong nice pool, nice room with a lot space 1.5 bathroom, kitchen, washer a very nice hotel but we had a problem that was never solved they only left 2 towels for the whole family i requested more and he said they didn't leave extra ones, also request beach towels for the pool he said the same thing again, i requested a blanket for my son because there was only 2 hey said the same thing my son had to use pillow cases to cover himself up and also the remont control for the fan was missing i couldn't turn it on all that got me upset about it the problem here is that at night there is nobody in charge at the lobby but the secuity guard ( he was always nice and doesn't know waht to do he does what he is able to. He called several times to someone in charge about my needs nobody picked up the phone following day i see the person in charge for the day His name is Kurt i explained the situation he didn't say anything he stayed quite he didn't apologize. If you are planning on staying at Otonomus and arrive late you may experience the same situacion as we did after all it is a beautiful place i would recommend to call the property if you are nit getting at the time of the check in about basic needs!! For the hotel pay someone at night to give full service trying to save money having a security guard doing something that is not his task
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado entre la ciudad y la playa, pero en gran medida no es accesible a pie; la mayoría de los huéspedes dependen de coches, motos o taxis debido a la distancia y la falta de aceras. El área circundante está en desarrollo, con algunas construcciones cerca.
Reseñas de huéspedes relacionadas
10
John
24 nov 2025
·
Se alojó 10 noches
Everything was excellent. All of the staff were courteous and Kurt was really friendly and helpful. The hotel is between the beach and town. It is not walkable. It we rented a car and took advantage of all Tulum has to offer! We are already planning our return trip!
Everything was excellent. All of the staff were courteous and Kurt was really friendly and helpful. The hotel is between the beach and town. It is not walkable. It we rented a car and took advantage of all Tulum has to offer! We are already planning our return trip!
8
Mersina
28 ene 2026
·
Se alojó 7 noches
Otonomus Tulum har stora och moderna rum med sköna sängar. Tyvärr ligger det långt ifrån både strand och stad så bil är ett måste. Duschen saknar tryck och det är svårt att få ut schampo ur håret. Tyvärr saknas möbler på balkongen.
Otonomus Tulum har stora och moderna rum med sköna sängar. Tyvärr ligger det långt ifrån både strand och stad så bil är ett måste. Duschen saknar tryck och det är svårt att få ut schampo ur håret. Tyvärr saknas möbler på balkongen.
10
Maria D
26 jul 2025
·
Se alojó 3 noches
It’s a beautiful place. I have no complaints about about the hotel. Getting around is hard if u don’t have transportation. Just remember that if you going to rent any atv’s or scooters you need a license.
It’s a beautiful place. I have no complaints about about the hotel. Getting around is hard if u don’t have transportation. Just remember that if you going to rent any atv’s or scooters you need a license.
10
Diana
9 sept 2025
·
Se alojó 4 noches
Beautiful property, service was excellent. Definitely would book again. The only downside is that Tulum is going through a lot of change and There is just a lot of construction going around.
Beautiful property, service was excellent. Definitely would book again. The only downside is that Tulum is going through a lot of change and There is just a lot of construction going around.
6
Leigh
27 sept 2025
·
Se alojó 6 noches
There was nothing provided as far as hotel accessories go, for an extra towel you had to pay. There is nothing in walking distance and you need transportation any where you go. Staff was receptive but amenities suck.
There was nothing provided as far as hotel accessories go, for an extra towel you had to pay. There is nothing in walking distance and you need transportation any where you go. Staff was receptive but amenities suck.
10
Shenika
9 sept 2025
·
Se alojó 4 noches
This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get around.
This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get around.
8
Massimiliano
11 ago 2025
·
Se alojó 7 noches
L'hotel molto carino e buona attenzione da parte del personale. Necessario andare con auto, se si vuole raggiungere la spiaggia
L'hotel molto carino e buona attenzione da parte del personale. Necessario andare con auto, se si vuole raggiungere la spiaggia
8
Patsy Naide
26 sept 2025
·
Se alojó 3 noches
Es muy bonita la propiedad solo que lejos de todo y no hay transporte difícil acceso a zona hotelera o centro de tulum
Es muy bonita la propiedad solo que lejos de todo y no hay transporte difícil acceso a zona hotelera o centro de tulum
10
Bernardette
26 jul 2025
·
Se alojó 5 noches
I really like the location of this property, if you are likely visiting Playa, or Bacalar etc this location has better access to the highway compare with Tulum Hotel area. Having a private pool also a big plus. Overalls great facility. Just mind that its a bit of a isolated area and you will likely need a way to move to either Tulum center or Hotel area (Bike, ATV) rental available on site. Furthermore checking and checkout are completely smooth which is highly appreciated.
I really like the location of this property, if you are likely visiting Playa, or Bacalar etc this location has better access to the highway compare with Tulum Hotel area. Having a private pool also a big plus. Overalls great facility. Just mind that its a bit of a isolated area and you will likely need a way to move to either Tulum center or Hotel area (Bike, ATV) rental available on site. Furthermore checking and checkout are completely smooth which is highly appreciated.
10
Luis
10 sept 2025
·
Se alojó 3 noches
Instalaciónes en óptimas condiciones, seguridad, la alberca increíble. Se necesita tener trasporte, rentar un auto o moto, ya que la movilidad es limitada sin alguno de los transportes mencionados. Muy bueno para descansar y estar en contacto con la naturaleza.
Instalaciónes en óptimas condiciones, seguridad, la alberca increíble. Se necesita tener trasporte, rentar un auto o moto, ya que la movilidad es limitada sin alguno de los transportes mencionados. Muy bueno para descansar y estar en contacto con la naturaleza.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No se menciona restaurante ni servicio de habitaciones en el lugar; los huéspedes suelen utilizar aplicaciones de entrega o comer fuera. Las opciones de comida son limitadas a poca distancia.
Reseñas de huéspedes relacionadas
10
Sherry Bednar
11 ago 2025
·
Se alojó 4 noches
Wonderful stay! Zero complaints and plan to return again and again! Beautiful, small apartment hotel close to the beach, 7-11 right down the road. Phase two going up right next door. Expect some construction noise during the day. A car is highly recommended (mine was essentially free with stay through Orbitz - I only paid for insurance). Room had everything I needed - stocked kitchen (only thing I would recommend is a microwave), gorgeous bathroom, plunge pool, comfy bed (I’d recommend a mattress protector) - just beautiful. Property is stunning and pool is warm and beautiful. Property communicated great through WhatsApp and sent recommendations for beach clubs, cenotes, etc. Tulum airport was a complete breeze - through customs in 10 minutes. Loved this stay. Thanks so much!
Wonderful stay! Zero complaints and plan to return again and again! Beautiful, small apartment hotel close to the beach, 7-11 right down the road. Phase two going up right next door. Expect some construction noise during the day. A car is highly recommended (mine was essentially free with stay through Orbitz - I only paid for insurance). Room had everything I needed - stocked kitchen (only thing I would recommend is a microwave), gorgeous bathroom, plunge pool, comfy bed (I’d recommend a mattress protector) - just beautiful. Property is stunning and pool is warm and beautiful. Property communicated great through WhatsApp and sent recommendations for beach clubs, cenotes, etc. Tulum airport was a complete breeze - through customs in 10 minutes. Loved this stay. Thanks so much!
4
Arturo
13 ago 2025
·
Se alojó 4 noches
El cuate que te atiende y recibe en el mini frontdesk, te da las peores opciones y escenarios para tu estadía. No brinda confianza , no te da alternativas para moverte , no le interesa , ni tiene la mínima intención de poder ayudar, van extranjeros baratos a ponerse borrachos y se escucha todo en los demas lofts, por lo cual no te deja descansar. No hay servicio de comida y bebidas en general , todo se encuentra lejos , no sale bien agua caliente, el agua de la alberca medio sucia. No cuenta con ningún valor agregado para regresar. Las bicis que rentan y los scooters no son seguros , igualmente la ruta para bajar al centro , no es nada segura. Pésimo y NO recomendable!
El cuate que te atiende y recibe en el mini frontdesk, te da las peores opciones y escenarios para tu estadía. No brinda confianza , no te da alternativas para moverte , no le interesa , ni tiene la mínima intención de poder ayudar, van extranjeros baratos a ponerse borrachos y se escucha todo en los demas lofts, por lo cual no te deja descansar. No hay servicio de comida y bebidas en general , todo se encuentra lejos , no sale bien agua caliente, el agua de la alberca medio sucia. No cuenta con ningún valor agregado para regresar. Las bicis que rentan y los scooters no son seguros , igualmente la ruta para bajar al centro , no es nada segura. Pésimo y NO recomendable!
8
Anthony
23 jul 2025
·
Se alojó 3 noches
The day manager was a good man, and the property was nice, i realize that the area is being built constructed, they need some food choices within walking distance
The day manager was a good man, and the property was nice, i realize that the area is being built constructed, they need some food choices within walking distance
10
dana
4 mar 2025
·
Se alojó 7 noches
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
10
Shenika
9 sept 2025
·
Se alojó 4 noches
This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get around.
This hotel is beautiful, very modern and spacious. I loved having my own pool area. The concierge was very attentive. The only issue is there isnt much near the hotel. So its necessary to have transportation to get around.
8
Massimiliano
11 ago 2025
·
Se alojó 7 noches
L'hotel molto carino e buona attenzione da parte del personale. Necessario andare con auto, se si vuole raggiungere la spiaggia
L'hotel molto carino e buona attenzione da parte del personale. Necessario andare con auto, se si vuole raggiungere la spiaggia
6
June
21 nov 2025
·
Se alojó 7 noches
I wish I could rate Otonomus Tulum higher but there were too many things that made our stay less than ideal. Pros- staff were attentive and helpful. Private terrace was great! Views from our room were great and we were so thankful for Uber Eats as this hotel is not near restaurants or grocery stores. Cons: multiple plumbing issues in bathrooms, on demand hot water did not work at all so lots of cold showers, curtains in bedrooms did not fully cover windows so lacked privacy and due to the time difference it was difficult to sleep with sunlight shining in. No wash cloths or dish towels. Living room and dining room seating was very uncomfortable. When I travel back I will be finding a place either in Tulum centro or the hotel zone. TIP: use the Indrive app for car service! We got the best deals on rides this way.
I wish I could rate Otonomus Tulum higher but there were too many things that made our stay less than ideal. Pros- staff were attentive and helpful. Private terrace was great! Views from our room were great and we were so thankful for Uber Eats as this hotel is not near restaurants or grocery stores. Cons: multiple plumbing issues in bathrooms, on demand hot water did not work at all so lots of cold showers, curtains in bedrooms did not fully cover windows so lacked privacy and due to the time difference it was difficult to sleep with sunlight shining in. No wash cloths or dish towels. Living room and dining room seating was very uncomfortable. When I travel back I will be finding a place either in Tulum centro or the hotel zone. TIP: use the Indrive app for car service! We got the best deals on rides this way.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
MARTIN GABRIEL
7 jun 2026
·
Se alojó 2 noches
Todo en gral., excelente!!
Todo en gral., excelente!!
10
Esther
5 jun 2026
·
Se alojó 1 noche
Maravillosa estancia, instalaciones de lujo, cordialidad, amabilidad y flexibilidad de todo el personal especialmente de personal administrativo. Altamente recomendable!!
Maravillosa estancia, instalaciones de lujo, cordialidad, amabilidad y flexibilidad de todo el personal especialmente de personal administrativo. Altamente recomendable!!
10
Mariel
4 jun 2026
·
Se alojó 6 noches
Excelente, las habitaciones muy cómodas, el colchón muy cómodo, todo muy bien, el único consejo que les daría es que trapearan bien el piso, ya que al momento de estar descalza si acumule un poco de suciedad en los pies, de ahí en fuera todo muy bien, volvería a hospedarme con ustedes
Excelente, las habitaciones muy cómodas, el colchón muy cómodo, todo muy bien, el único consejo que les daría es que trapearan bien el piso, ya que al momento de estar descalza si acumule un poco de suciedad en los pies, de ahí en fuera todo muy bien, volvería a hospedarme con ustedes
4
Gabriela
30 may 2026
·
Se alojó 1 noche
El hotel es bonito, las habitaciones espaciosas y el staff es amable. Sin embargo, la limpieza de la habitación podría mejorar. Nos tocó una habitación dónde todavia había ropa de los huéspedes anteriores y había polvo en varios lugares. Las ollas y sartenes no son los adecuados para el tipo de estufa y tuvimos que pedir un utensilio adicional para poder cocinar. Se escucha el ruido de las otras habitaciones y no pudimos descansar.
El hotel es bonito, las habitaciones espaciosas y el staff es amable. Sin embargo, la limpieza de la habitación podría mejorar. Nos tocó una habitación dónde todavia había ropa de los huéspedes anteriores y había polvo en varios lugares. Las ollas y sartenes no son los adecuados para el tipo de estufa y tuvimos que pedir un utensilio adicional para poder cocinar. Se escucha el ruido de las otras habitaciones y no pudimos descansar.
10
FERMIN SERVANDO
27 abr 2026
·
Se alojó 2 noches
Muy bien, alberca, dormitorios cocina baño lavadoras todo excelente, muy recomendable pronto viajaré de nuevo. Tulum y por su puesto k me.hospedare en el..ismo lugar y más tiempo
Muy bien, alberca, dormitorios cocina baño lavadoras todo excelente, muy recomendable pronto viajaré de nuevo. Tulum y por su puesto k me.hospedare en el..ismo lugar y más tiempo
Política del establecimiento
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-08: NO DATA
- 2026-11-09: 26.783712334852215USD
- 2026-11-10: 26.754510364151USD
- 2026-11-11: 26.893259858160018USD
- 2026-11-12: 27.325531645374294USD
- 2026-11-13: 27.325531645374294USD
- 2026-11-14: 27.325531645374294USD
- 2026-11-15: 27.325531645374294USD
- 2026-11-16: 29.972536285057064USD
- 2026-11-17: 27.325531645374294USD
- 2026-11-18: 27.325531645374294USD
- 2026-11-19: 27.325531645374294USD
- 2026-11-20: 27.325531645374294USD
- 2026-11-21: 27.325531645374294USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: 44.57634701141357USD
- 2026-12-02: 42.99619569231033USD
- 2026-12-03: 44.57634701141357USD
- 2026-12-04: 51.936022746887204USD
- 2026-12-05: 44.57634701141357USD
- 2026-12-06: 57.70065400836944USD
- 2026-12-07: 57.70065400836944USD
- 2026-12-08: 57.70065400836944USD
- 2026-12-09: 57.70065400836944USD
- 2026-12-10: 57.70065400836944USD
- 2026-12-11: 57.70065400836944USD
- 2026-12-12: 57.70065400836944USD
- 2026-12-13: 68.0650826045227USD
- 2026-12-14: 57.70065400836944USD
- 2026-12-15: 57.70065400836944USD
- 2026-12-16: 57.70065400836944USD
- 2026-12-17: 57.70065400836944USD
- 2026-12-18: 57.70065400836944USD
- 2026-12-19: 57.70065400836944USD
- 2026-12-20: 148.003541374588USD
- 2026-12-21: 151.12075275177USD
- 2026-12-22: 160.9841223634338USD
- 2026-12-23: 151.12075275177USD
- 2026-12-24: 151.12075275177USD
- 2026-12-25: 163.04738296928403USD
- 2026-12-26: 151.12075275177USD
- 2026-12-27: 151.12075275177USD
- 2026-12-28: 151.12075275177USD
- 2026-12-29: 151.12075275177USD
- 2026-12-30: 151.12075275177USD
- 2026-12-31: 159.33920572662353USD
- 2027-01-01: 151.22823689460753USD
- 2027-01-02: 151.12075275177USD
- 2027-01-03: 151.12075275177USD
- 2027-01-04: 151.12075275177USD
- 2027-01-05: 151.12075275177USD
- 2027-01-06: 163.04738296928403USD
- 2027-01-07: 151.12075275177USD
- 2027-01-08: 151.12075275177USD
La recepción está abierta todos los días de 10:00 a 19:00. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Los huéspedes recibirán un correo electrónico 24 horas antes de su llegada con las instrucciones para el registro de entrada y un código de acceso. El servicio de recepción está disponible en horario limitado. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
Se cobrará un depósito por daños de USD 50 antes del check-in.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
- El propietario no ha indicado si el alojamiento cuenta con un detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 08:00 a 22:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este apartotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento no acepta mascotas ni perros guía.
Datos del negocio
Número de registro de la propiedad 009-047-006875/2025
Servicios populares
Aparcamiento
Piscina
Habitaciones para no fumadores
Servicio de limpieza
Caja fuerte
Piscina al aire libre
General
Habitaciones para no fumadores
Habitación familiar
Beach Sun Loungers
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking Onsite
Internet
WiFi gratuito
Actividades
Piscina
Piscina al aire libre
Pool (Seasonal Outdoor)
Terraza
Servicios
Servicio de limpieza
Caja fuerte