Is parking available at the property?

Self parking is available on-site for a fee of AUD 20 per day. Parking is uncovered and limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee of approximately AUD 35 for adults and AUD 15 for children. Children aged 5 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 11:00 AM. Late check-out is available for a fee, subject to availability. Early check-in may also be requested, but is not guaranteed.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additionally, elevators are available, ensuring ease of movement throughout the hotel.

Where is the property located in relation to key landmarks?

The hotel is situated in Macquarie Park, within a 15-minute walk of Lane Cove National Park and Macquarie Shopping Centre. It is approximately 10.1 miles (16.3 km) from Taronga Zoo and 10.3 miles (16.5 km) from Circular Quay. Public transport options are available nearby.

What are the policies for guests staying with children?

One child aged 12 years or younger stays free per registered adult when occupying the parent's or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 50 per night. Advance request or confirmation is required for rollaway beds.

Crowne Plaza Sydney Macquarie Park

What guests think

At Crowne Plaza Sydney Macquarie Park by IHG, travellers frequently praise clean, comfortable, spacious rooms and friendly staff, with a convenient location near Macquarie Park Metro and event transport making it a practical base for work, shopping, or events.

Breakfast feedback is mixed: many enjoyed the buffet and barista coffee, while others found limited choice, poor quality or chaotic peak-time service. Staff are generally warm, but occasional slow check-in, billing mix-ups, maintenance faults and housekeeping lapses occur; expect a comfortable suburban base rather than a city-centre hotel experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite parking is plentiful but often paid, and a few guests reported confusion or extra charges with parking inclusions. The bar/restaurant hours appear limited at times.

Related guest reviews

8

Gordon

20 Oct 2025

·

Stayed 1 night

Parking fees apply during weekend stays. I believe it should be free.

10

Bettina

10 Nov 2025

·

Stayed 1 night

Staff were great, room was clean, plenty of parking

8

Ingrid

14 Jul 2025

·

Stayed 2 nights

We’ve stayed here previously and were somewhat disappointed with this visit. Training staff on the front desk who charged us twice and didn’t rekey us when we extended our stay. Breakfast was a shambles. No matter what time it was hard to get a table, there weren’t enough staff to clear and reset tables and keep the buffet topped up. It also would be nice if the bistro was open for dinner Fri-Sat

10

TASHA

14 Jul 2025

·

Stayed 1 night

Property was great and location convenient. Front office staff lacked knowledge of transportation for special events and bar/ restaurant not open in the afternoon.

8

Katie

3 Jun 2025

·

Stayed 2 nights

The check in was very easy, parking was also easy to locate and plenty of spaces. The room was a good size with a comfortable bed, cleaning could have been better old hair pins under the bed and hair bands but overall ok. Good variety of restaurants and shopping center close by. We had breakfast for two mornings good value and kids had breakfast for free which was great, good variety however the experience was a little chaotic in the morning with to many guests and not enough tables to accommodate everyone waiting. Overall good experience , breakfast could be managed slightly better for a smoother experience.

10

Jobelle

30 Sept 2023

·

Stayed 1 night

Great hotel for families. Clean and modern rooms and excellent service from staff. Great buffet breakfast and complimentary guest parking a bonus

10

Michelle

20 Nov 2025

·

Stayed 1 night

Was a great place to rest for the night before travelling overseas. Breakfast was good and included a proper barista coffee. We also got free parking voucher from reception.

10

Daniel

12 May 2025

·

Stayed 1 night

Great hotel to stay at, has a huge shopping mall 5 minutes away, is easy to get to, has plenty of parking and rooms are amazing. My favourite place to stay in sydney.

2

Julie

5 Jun 2024

·

Stayed 1 night

This hotel is run down. Not worth the money at all. Restaurant and bar was close that night. Hotel room was old, smelly and not hotel standard. The breakfast the next morning was so horrible. The food was cold. Couldn’t wait to leave

10

Gina

14 Sept 2025

·

Stayed 1 night

Convenient location and great value for money. Staff were friendly and room was clean and comfortable. Only downside was parking was expensive.

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Cleanliness

Rooms are frequently described as clean or spotless. There are occasional issues such as stained shower curtains, dusty surfaces, or bathrooms not properly cleaned.

Related guest reviews

10

Stella

26 Nov 2023

·

Stayed 1 night

It was clean

10

Raquel

6 Feb 2026

·

Stayed 1 night

Large room, clean, comfy bed

6

Belinda

14 Jan 2024

·

Stayed 1 night

ideally located for me and usually perfect in all areas, but the room I had this time, the bathroom, shower in particular was dirty and did not look like it had been cleaned despite the fresh towels. It was also very noisy and I don't normally hear much. Hopefully just a one off.

8

Kate

11 Oct 2025

·

Stayed 1 night

Shower curtain was stained/yellow at the bottom, bath had debris and staining

10

Anna

26 Dec 2023

·

Stayed 3 nights

It's very clean from the lobby to the room to the restaurant. The check-in & check-out was quick and the staff were nice and informative. The buffet breakfast has a great selection and has menu variations daily. The room is spacious with Cloud9 soft beds and abundant pillows. The cabinet was huge with plenty of hangers. The drawers beside the refrigerator were huge too. There's a long console table to put your things on. The couch was large and comfortable and there's a good size table and chair for eating. The shower/bathroom is clean. They have newspapers daily in the lobby which is a . The rooms are spotless everyday. We stayed before, during and after Christmas and the hotel, especially the staff, were excellent. We had a lovely stay.

10

Prashanna

12 Nov 2025

·

Stayed 1 night

Clean room, helpful staff, quiet neighbourhood

8

Peter

7 Dec 2025

·

Stayed 1 night

Spotless room

2

Kevin

9 Dec 2024

·

Stayed 1 night

We went down to reception to ask for a extra towel and blanket The lady at reception commented house keeping close and will find and bring to room but did not arrived We also found room to be unclean, on the side table there was a dry contact lens and dust on the furniture We also commented to the receptionist in the morning about our disappointment but nothing to help

8

Marilyn

27 Dec 2025

·

Stayed 1 night

The room was spotless.Only thing missing was a top sheet on the very comfortable bed.Advised reception on checkout.Hotel overall a great place to stay.Friendly and helpful staff

4

RENATO

28 May 2025

·

Stayed 5 nights

Hotel com boa estrutura porem a limpeza e condições de preservação bem ruim. Ao entrarmos no quarto, tinha um forte cheiro de lugar tomado de ácaro, o banheiro.com varios pontos de bolor, um cuidado a mais com a limpeza fariam desse hotel uma boa opção de hospedagem. Café da manha bom.

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AI-generated summary based on recent guest reviews

Rooms

Many guests liked the spacious, quiet rooms and comfortable beds. Some noted dated features, tricky or ineffective air conditioning, limited lighting or older TVs, and occasional road noise in balcony or road-facing rooms.

Related guest reviews

8

Louvain

12 Mar 2023

·

Stayed 1 night

The rooms were large and well laid out. It was very quiet despite being near the main road. The beds were comfortable with a choice of different pillow types. A great place to stay is travelling for business.

8

Stuart

1 Mar 2025

·

Stayed 1 night

Very slow check in and check out. Also no lighting in the roof it was by lamps only very hard to see at night

10

Melissa

17 Nov 2025

·

Stayed 1 night

Well appointed room. Very quiet. Comfortable bed.

8

Kirsten

5 Nov 2025

·

Stayed 3 nights

It was a pleasant stay although the air conditioning was hard to change. Nice big bed and excellent room service. Close to Metro station Macquarie Park for easy access to the city also close to city bus services. Hotel is accessible after late night out.

8

Daniel

5 Sept 2024

·

Stayed 2 nights

Everything was good except the tv in the room. It wasn't a smart tv.

10

Angela

24 Aug 2024

·

Stayed 1 night

Spacious room, comfy bed, good food, easy parking

10

Karen

29 Nov 2025

·

Stayed 5 nights

A great stay. Hotel is very convenient for Macquarie Park’s station with trains quickly into the centre of Sydney. Room was large and comfortable.

4

Lindy

4 Dec 2024

·

Stayed 1 night

Air conditioning in the room did not work and it was too hot in the room to sleep. Not ok for a Sydney summer

4

Prncess

20 Jul 2025

·

Stayed 1 night

It was a smooth check in at first, the receptionist immediately provided us a room and we were able to quickly settle ourselves until we're about to sleep. I was trying to set the room temperature down to something like 18 or 20 degrees, but it's stuck to 24(feels like 30). My husband also tried but failed as well. We called for help and the maintenance guy came, he tried to fix it but failed. He said he will tell the receptionist. I was hoping the receptionist would provide something to ease the inconvinence but nothing was offered. I just asked for a THIN blanket and was given or provided with a THICK blanket. It was so dissapointing given that it is a 4-star hotel I could've just booked other hotels around but specifically chose Crowne Plaza due to its name and years of providing hospitality service. We endured the hotness of the room the whole night perspiring we even removed the insides of the comforter just to have that thin blanket, I tried to sleep at 11pm thinking this will just pass, and woke up at 4am sweating, and wasn't able to get back to sleep, so as my partner and kids, we just decided to wait for 3hrs until 7am for brekky. We were happy with the food yes, it was great, but the room was terrible.

8

LIN

23 Aug 2025

·

Stayed 4 nights

we were living top of level with balcony, little noisy during overnight

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Service

Staff are widely praised as friendly and helpful. However, some experienced slow check-in, billing or package-inclusion mix-ups, and inconsistent follow-up or housekeeping.

Related guest reviews

10

Xi

28 Mar 2023

·

Stayed 2 nights

Front desk staffs are very friendly and helpful, help me booking Uber, showed me bus services…. Really appreciated.

8

Ingrid

14 Jul 2025

·

Stayed 2 nights

We’ve stayed here previously and were somewhat disappointed with this visit. Training staff on the front desk who charged us twice and didn’t rekey us when we extended our stay. Breakfast was a shambles. No matter what time it was hard to get a table, there weren’t enough staff to clear and reset tables and keep the buffet topped up. It also would be nice if the bistro was open for dinner Fri-Sat

10

Andrew

6 Sept 2023

·

Stayed 1 night

Check in was quick and a surprise room upgrade was very welcome

10

Simon

14 May 2025

·

Stayed 1 night

Good value for money, nice hotel, but really lovely staff all around that made the difference from a good review to a great one. Would definitely stay again.

10

Loong

18 Jul 2024

·

Stayed 3 nights

Kelly Kwong at the front office was excellent. Very helpful and knowledgeable. Thank you.

4

Kellie

1 Oct 2023

·

Stayed 1 night

Very disappointed with check in time. We were two families driving from Brisbane to go to NRL Grand Final. We rang the week leading up to our arrival to confirm checkin time & explained our situation to be told 3pm. We also rang several times on the day & told we might be able to get earlier checkin time. We arrived at 1.30pm & told to wait & it probably won’t be until 3pm. At 2.30pm one family of our group got their room while we continued to wait & told it should only be about 10mins. 1 hour later & still no room. During this time we kept inquiring & told 5-10mins. By now we were running out of time & had to had impose on our friends to have showers, change & leave our baggage in their room. I inquired again on our way out to game at about 4.15-4.30pm as we would need a key for when we returned later that night after the game. Finally I was given a key but unfortunately too late to use before we left or even put our bags in. This experience was very disappointing. A 3pm checkin would have been enough time for us. I understand that there is a check in time but if you say 3pm I don’t expect it to be 1 1/2 hrs later.

10

Elya

2 Oct 2023

·

Stayed 1 night

Staff are super friendly and efficient. We had a slight disturbance with a noisy neighbour, however the security personnel dealt with the issue immediately and we were able to have a peaceful sleep. Dining room staff were also lovely and helpful. The only improvement I would suggest is to add a bathmat in the bathtub. It was so slippery that our little girl slipped.

10

Kelly

27 Nov 2025

·

Stayed 3 nights

Lovely venue, big comfortable rooms, lovely helpful staff

4

Kai

8 May 2025

·

Stayed 1 night

We purchased a package that included breakfast and parking. Upon checkin, we were told that we had not purchased the package and had to show the email to prove it. They then said they would update the system, but clearly didnt as we had the same issue at breakfast. On both occasions, the staff were disbelieving and we had to prove with the email again. We thought the parking issue had been sorted, but found they had charged our credit card without permission. It took a phone call where we were again told the parking wasn't included until she checked the system to get the money refunded. AVOID, NOT WORTH THE HASSLE

6

Lindsey

15 Aug 2023

·

Stayed 2 nights

The staff at the front desk were wonderful

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AI-generated summary based on recent guest reviews

Location

Convenient suburban base near Macquarie Park Metro, event buses and a large shopping mall. Several note it is a commute from the CBD.

Related guest reviews

10

Niko

1 Sept 2025

·

Stayed 1 night

Well located close to Macquarie Park metro. Facilties were clean and staff were polite.

6

Evelyn

22 Oct 2025

·

Stayed 7 nights

Just a bit distance from main center of Sydney it’s 45mins. from the city area Sydney.

10

Ryan

19 May 2025

·

Stayed 4 nights

Great hotel, very spacious rooms. Only a quick walk to Macquarie Park Station. Great Thai place across the road.

10

Karen

29 Nov 2025

·

Stayed 5 nights

A great stay. Hotel is very convenient for Macquarie Park’s station with trains quickly into the centre of Sydney. Room was large and comfortable.

10

Therese Ann

13 Oct 2025

·

Stayed 1 night

Close to transport

8

Chang

6 Jan 2025

·

Stayed 4 nights

Location is near the Metro station

10

Murphy

8 Sept 2025

·

Stayed 7 nights

The amenities, room decor, and friendliness of the staff. Also, the location of the hotel and proximity to the Metro station.

8

Sumit

15 Jan 2024

·

Stayed 4 nights

Too far from city if you come to Sydney as a tourist

10

Christine

13 Oct 2025

·

Stayed 1 night

Always stay here when in Sydney. Clise to public transport and convenient.

10

dianna

22 Oct 2024

·

Stayed 2 nights

Great location close to public transport and shopping mall. Staff were very friendly a d helpful. Clean rooms. Enjoyed our stay there. Thank you

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many enjoyed the buffet and barista coffee, while others found the selection limited, food cold, or peak-time service disorganized. Bistro/restaurant offerings vary, and some found prices high.

Related guest reviews

6

sara

1 Sept 2025

·

Stayed 1 night

Everything was good and the hotel was clean. However, the breakfast was the worst I’ve ever had among hotels and even compared to other Crowne Plaza branches. I had a really good experience with breakfast at the Crowne Plaza in Gold Coast, so I was surprised by this one. The variety was very limited, the taste of everything was awful, and I didn’t eat anything except for coffee.

10

anne-marie

17 Nov 2025

·

Stayed 3 nights

Amazing custom made breakfast with barista service included for free with your stay. 5 minutes walk to the metro and super close to the city. Friendly amazing service and great housekeeping. Really good shampoo, conditioner and body lotion made with Figs.

8

Kelly-Jo

17 Sept 2025

·

Stayed 2 nights

The buffet breakfast was good and makes the stay

10

Mark

3 Nov 2024

·

Stayed 3 nights

Nice rooms, everything very comfortable. Wifi was good in the room. Easy walking distance to the new Metro, and less than 25 minutes to the CBD. Breakfast buffet was good, with the only negative being the scrambled eggs were awful powdered eggs. Eggs could be cooked to order though.

8

Jenny

26 Sept 2023

·

Stayed 1 night

Great rooms and reception staff, breakfast a disaster! Tables not cleared food nor restocked

8

Adam

25 Jul 2025

·

Stayed 1 night

Great hotel, clean and quiet. The breakfast that was included was a let down, not worth adding. Very limited options.

10

JUANITA

17 Oct 2024

·

Stayed 2 nights

Staff were warm m, friendly and so helpful. Breakfast range was amazing, highly recommend

8

Tamara

9 Nov 2025

·

Stayed 2 nights

Clean room, friendly staff and breakfast had a good range. We went to a concert at Sydney Olympic park and super convenient with an event bus stop outside the hotel.

10

Michelle

20 Nov 2025

·

Stayed 1 night

Was a great place to rest for the night before travelling overseas. Breakfast was good and included a proper barista coffee. We also got free parking voucher from reception.

2

Julie

5 Jun 2024

·

Stayed 1 night

This hotel is run down. Not worth the money at all. Restaurant and bar was close that night. Hotel room was old, smelly and not hotel standard. The breakfast the next morning was so horrible. The food was cold. Couldn’t wait to leave

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $215	3 $261
4 $197	5 $100	6 $117	7 $113	8 $97	9 $129	10 $131
11 $104	12 $147	13 $236	14	15	16 $185	17 $197
18 $116	19 $153	20 $155	21 $157	22 $150	23 $151	24 $206
25 $96	26 $142	27 $168	28 $174	29 $154	30 $164	31 $219

Su	Mo	Tu	We	Th	Fr	Sa
1 $116	2 $127	3 $138	4 $143	5 $124	6 $131	7 $170
8 $112	9 $137	10 $157	11 $149	12 $127	13 $140	14 $220
15 $117	16 $150	17 $142	18 $170	19 $143	20 $136	21 $162
22 $113	23 $133	24 $161	25 $156	26 $142	27 $146	28 $145
29 $109	30 $135

Crowne Plaza Sydney Macquarie Park by IHG

About this property

Location

Room options

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Double Beds (High Floor)

Standard Room

Suite, 1 Bedroom (Loft)

Standard Room, 1 King Bed (High Floor)

Standard Room (Upgraded)

Standard Room, 2 Double Beds

Guest reviews of Crowne Plaza Sydney Macquarie Park by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Sydney Macquarie Park by IHG

Prices for upcoming dates