Name: Quality Inn Jackson Northwest
Address: 535 Wiley Parker Road, Jackson, Tennessee, United States of America, Jackson, Tennessee, United States of America
Rating: 7.2

Guest reviews

7.2

Good

Based on 683 verified reviews

Who stays here?

Business

11%

Couple

34%

Family

30%

Group

5%

Solo

16%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Quality Inn Jackson Northwest highlight comfortable rooms and friendly staff, with many guests appreciating pet-friendly policies, convenient parking, and proximity to restaurants and I-40, though the property shows wear and some maintenance issues arise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Kenneth

Apr 30, 2026

·

Stayed 1 night

Clean, friendly and professional. All I can ask at such a low price.

10

Hayley

Apr 13, 2026

·

Stayed 1 night

Excellence place to stay! Extremely clean and well kept, bed was super comfy and area is safe! Will definitely be back

6

Paul

Feb 2, 2026

·

Stayed 1 night

Ok

8

Karen

Jan 13, 2026

·

Stayed 1 night

I wouldn’t say the stay was great but okay. The room was clean. The only person I saw was the clerk who checked me in. The breakfast was substandard compared to what I usually get from a hotel whose cost was comparable to this hotel. I hoped to have a hot breakfast (eggs, bacon/sausage, biscuits gravy..etc) but that was not the case.

8

Pamela

Dec 27, 2025

·

Stayed 1 night

Would have rated them higher but they put someone with screaming kids right next to us.

535 Wiley Parker Road, Jackson, Tennessee, United States of America

Location

A stay at Quality Inn Jackson Northwest places you in the heart of Jackson, within a 10-minute walk of Music Highway Crossroads and Casey Jones Village. This hotel is 1.7 mi (2.7 km) from Old Hickory Mall and 2.2 mi (3.5 km) from North Hospital.

Music Highway Crossroads(0.4 miles)

Casey Jones Village(0.4 miles)

Old Hickory Mall(1.5 miles)

Union University(1.7 miles)

North Hospital(2.2 miles)

Rusty's TV and Movie Car Museum(3.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary continental breakfast is served daily.

Yes, pets are allowed in specific rooms only, with a pet fee of USD 20 per pet, per night and a pet deposit of USD 50. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property includes elevators and step-free entrances, ensuring accessibility for guests with disabilities.

The property is located in the heart of Jackson, within a 10-minute walk of Music Highway Crossroads and Casey Jones Village, and is approximately 1.7 miles from Old Hickory Mall.

Yes, the property has a seasonal pool open from June 1 to September 30, with access available from noon to 7:00 PM.

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Quality Inn Jackson Northwest

Amenities

Property description

Guest reviews