Hampton Inn & Suites Jackson

Name: Hampton Inn & Suites Jackson
Address: 150 Campbell Oaks Drive, Jackson, Tennessee, United States of America, Jackson, Tennessee, United States of America
Rating: 7.02

"Comfortable beds"

"Efficient check-in/check-out"

"Loved the food"

"Well located"

"Immaculate rooms"

"Accommodating staff"

Amenities

Laundry service
Elevator / Lift
Business Center
Safe-Deposit Box
Fitness Facilities
Luggage Storage

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Property description

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.

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Guest reviews

7

Good

Based on 805 verified reviews

Who stays here?

Business

21%

Couple

26%

Family

43%

Group

4%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

At Hampton Inn & Suites Jackson, travelers often find friendly staff, comfortable rooms, and a convenient stop just off I-40, but several reviews cite slow or delayed check in, inconsistent cleanliness, maintenance problems, and renovations impacting amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Eric

2 weeks ago

·

Stayed 1 night

.

10

Nona

3 weeks ago

·

Stayed 1 night

No road noise although it is right off interstate.

2

Mark

3 weeks ago

·

Stayed 1 night

I will never use Hampton inn again. They charge a $75 fee for your pet. I have never paid more than $20-$25. This was a complete rip off. Do they charge $75 for extra kids who will do more damage than my dog. Never again. Hotels. Com needs to find a way to inform us on these costs before we commit to a non refundable stay.

4

William

Apr 21, 2026

·

Stayed 1 night

Hardly slept all night with a very loud humming noise that was coming from outside our room 225 that started and stopped all night long. Also you should request a room opposite the expressway as traffic noise was also a problem when trying to sleep. The two windows in the room do not provide enough sound insulation.

10

Cody

Jan 22, 2026

·

Stayed 3 nights

Yes and yes

150 Campbell Oaks Drive, Jackson, Tennessee, United States of America

Location

When you stay at Hampton Inn & Suites Jackson in Jackson, you'll be near the airport, within a 5-minute drive of West Tennessee Healthcare Sportsplex and Old Hickory Mall. This hotel is 2.8 mi (4.5 km) from The Ballpark at Jackson and 3.7 mi (6 km) from Music Highway Crossroads.

Old Hickory Mall(2.6 miles)

West Tennessee Healthcare Sportsplex(3 miles)

The Ballpark at Jackson(2.8 miles)

Music Highway Crossroads(3.7 miles)

Casey Jones Village(3.8 miles)

Lane College(4 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 02:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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