Ibis Styles Madrid Airport Valdebebas
Property description
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and bike parking.
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Guest reviews
8.4
Very good
Based on 494 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Ibis Styles Madrid Airport Valdebebas is a new, modern airport hotel praised for clean, comfortable rooms, friendly staff, and a convenient shuttle, but recurring complaints focus on limited shuttle hours/capacity, slow check-in, and the remote location.
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8
Olga
6 days ago
·
Stayed 1 night
everything was in order and organised for the clients. The staff could be a little more pleasant, they all seemed a bit too busy to pay extra attention to the guests.
everything was in order and organised for the clients. The staff could be a little more pleasant, they all seemed a bit too busy to pay extra attention to the guests.
8
Julee
last week
·
Stayed 1 night
For the price, it’s a decent choice. It’s clean, quiet and the restaurant is pretty good. But don’t expect to use the shuttle. We waited for it at the airport 45 minutes before giving up and getting a taxi, so that added to the cost of the stay. Also, their policy for reserving the shuttle at the hotel is bizarre. You can’t reserve the night before. You have to go down 45 minutes before you want to take it to reserve.
For the price, it’s a decent choice. It’s clean, quiet and the restaurant is pretty good. But don’t expect to use the shuttle. We waited for it at the airport 45 minutes before giving up and getting a taxi, so that added to the cost of the stay. Also, their policy for reserving the shuttle at the hotel is bizarre. You can’t reserve the night before. You have to go down 45 minutes before you want to take it to reserve.
8
Amber
2 weeks ago
·
Stayed 2 nights
The good: hot water, good water pressure, bed was decent, location was peaceful at night surrounded by wildflowers The bad: loud construction during the day, breakfast was lackluster, reception would not pick up phone and email address provided was incorrect The ugly: airport shuttle stated it ran from 8am-8pm even when you called reception the hours the airport shuttle stated it operated - it did NOT. I’m disabled with mobility issues and chose this to make airport transport easier. If you anticipate an airport shuttle - book melia, senator barajas, really any other hotel that stated airport shuttle did actually send shuttles every half hour or so. Ibis Styles sent the airport shuttle whenever they felt like it - which on Sunday when I arrived I sat outside waiting from 5pm - till it finally showed up at 8:30pm. Truthfully I would just book BeCasa if I wanted to be in Valdebebas neighborhood and take the train or a taxi. The price point should include an airport shuttle that actually operates, breakfast should be complimentary - the security guard for breakfast was a wee bit absurd. Breakfast should be complimentary if you are charging well over a hundred dollars. It was decent for a three night stay. Would not stay again though. Amenities they stated - were not provided. Price point didn’t reflect the quality of service or amenities.
The good: hot water, good water pressure, bed was decent, location was peaceful at night surrounded by wildflowers The bad: loud construction during the day, breakfast was lackluster, reception would not pick up phone and email address provided was incorrect The ugly: airport shuttle stated it ran from 8am-8pm even when you called reception the hours the airport shuttle stated it operated - it did NOT. I’m disabled with mobility issues and chose this to make airport transport easier. If you anticipate an airport shuttle - book melia, senator barajas, really any other hotel that stated airport shuttle did actually send shuttles every half hour or so. Ibis Styles sent the airport shuttle whenever they felt like it - which on Sunday when I arrived I sat outside waiting from 5pm - till it finally showed up at 8:30pm. Truthfully I would just book BeCasa if I wanted to be in Valdebebas neighborhood and take the train or a taxi. The price point should include an airport shuttle that actually operates, breakfast should be complimentary - the security guard for breakfast was a wee bit absurd. Breakfast should be complimentary if you are charging well over a hundred dollars. It was decent for a three night stay. Would not stay again though. Amenities they stated - were not provided. Price point didn’t reflect the quality of service or amenities.
6
Alvar
2 weeks ago
·
Stayed 1 night
The room (specially the bathroom) smelled of tobacco. Otherwise all perfect.
The room (specially the bathroom) smelled of tobacco. Otherwise all perfect.
10
Jackie
3 weeks ago
·
Stayed 1 night
Lovely hotel and grounds, shuttle service to the airport. Friendly staff
Lovely hotel and grounds, shuttle service to the airport. Friendly staff
Calle Fernando Higueras 105, Madrid, Spain
Location
With a stay at ibis Styles Madrid Airport Valdebebas in Madrid (Hortaleza), you'll be within a 5-minute drive of IFEMA and Real Madrid City. This hotel is 7.6 mi (12.3 km) from Bernabéu Stadium and 10.9 mi (17.5 km) from Gran Via.
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