HOTEL CHIC

Staff were friendly, check in was easy. Room was relatively clean but the couch is absolutely disgusting and filthy. Old stained bodily fluid stains all over the couch and cigarette burns. I did not dare sit on that couch. I was too tired and checked in pretty late so I just made sure the bed was clean at least and it was thankfully. Wanted to use the tub but it was also a bit dirty…

I mean, this was probably the most spacious place we have had in Japan, but the advertising of this place is misleading. Not a resort but a LOVE hotel. Having said this, the staff were amazing and there were plenty of perks, free drinks and desserts at the entrance, free breakfast (and a good one) and very cheap hotel. The room was a smoking room, which i didn’t want but the smell of cigarettes was really minimal, and the window to the balcony was broken.

This was possibly THE BEST hotel experience we have ever had. I visoted with my Dad and we decided just to have one night in Kobe. Because of this hotel, we wished it was more. The lady at the reception desk was lovely and even though she wasn't able to speak English fluently, she was extremely patient, kind and explained as much as she could using her translation device. The hotel and the room smelled amazing and looked beautiful, we had complementary drinks in the foyer, breakfast was included for us and was brought to the room. It was just stunning, we have never had such a beautiful room. The room had everything we could have needed and more and it was less than a 10 min walk to the train station. We walked to the hotel at 11:30pm and didn't feel in danger at all. Thank you so much for such a lovely experience

Biggest issue is this was a love hotel but wasn't advertised as one here. Room had various items used for love making readily available and offered pay per view adult entertainment that was advertised on the TV. Second biggest issue was cleanliness. When we walked in, I immediately found and crushed what seemed to be a roach. No more were observed. There was also a cigarette smell lingering in the room, which wasn't helped with the ash tray and lighter in the room even though the room was advertised as non smoking.

We had a great time staying at this hotel. The staff were friendly and helpful. The train station is only like 300 metres away. The room is bigger than usual hotel rooms.