Marco Polo Parkside, Beijing

Good Chinese hotel. Staff were really helpful despite not many speaking English

IT was poor with the room key didn’t open the door after checking in. And WiFi connection was impossible to get and had to call IT staff after the front couldn’t figure it out

My stay at the Marco Polo Beijing Parkside Hotel was disappointing overall. By far the most annoying issue with the hotel was its awful Wi-Fi connection. My devices were extremely slow and constantly freezing while running on the Marco Polo Hotel Wi-Fi. I feel like a hotel with such high reviews should come with reliable Wi-Fi and it felt like you could get better connection in almost any other part of Beijing. Furthermore, the fridge provided in the room is barely chilled and couldn't reliably chill foods and drinks. Also, the room occasionally smelled of cigarette smoke. I don't know if it came from the AC or somewhere else, but it was extremely unpleasant during my stay. That being said there are a couple of positive things that the hotel has to offer. The lobby and elevators are both very impressive and new (which is strange considering the fact that the rooms feel quite old and basic). Additionally, the staff were extremely kind and offered some help. The room was quite clean and there were janitors and housekeeping every day. Even though the hotel had some good things to offer, I feel like the cons heavily outweighed the pros and I would recommend staying at another hotel until they fix some of the major issues, most notably the Wi-Fi.

The staff barely spoke English and you wouldn’t expect that from a 4-5 star hotel even in China and most importantly, there was no vegetarian option in food menu!

Excellent