SpringHill Suites by Marriott Baltimore Downtown/Inner Harbor

Everyone was amazing, clean property. Great customer service from every staff member. Wonderful team. Thank you

I didn’t do breakfast but the valet’s parking was good.

The breakfast was subpar. They did not have enough food to feed everyone. The gentleman in charge of the food bar was very rude and staring at everybody as they went through the line. Seemed very much like he was just there to do a job and not interested in being very hospitable. The room itself smelled very stale and was very dated. It was also not as advertised. We had no trundle in the room and so one of my children had to sleep on the floor. Another child slept on the sofa couch and he said it was the worst sleep he ever had in his life. the pullout couch was absolutely uncomfortable and as a 14 year old he woke up with a sore back and neck. The parking situation was horrible. Each night to park at the hotel you had to pay $45. We didn't get there until a few minutes before midnight and they told us we would have to pay $45 for overnight and then $45 for the next day. The only redeeming quality of this hotel was the location of the hotel to the destination we had- inner harbor. You had to have your key card to just step into the lobby of the hotel. I definitely would not recommend this hotel to anyone and I highly doubt we would ever go back.

Great price, great value.

The breakfast was fresh and the parking was safe. The staff were friendly and helpful.