Hampton Inn & Suites Sacramento-Elk Grove Laguna I-5

1st room we got was still dirty. Trash, food and the bed was not made. Second room had dirty sheets, upon request for new sheets the woman seemed annoyed, she didn’t offer to change them she told us to change them and put the dirty ones on the floor. We didn’t even stay the night, left that same night and looked for accommodations elsewhere. Working on getting a refund for the room and horrible service but I seem to be getting the run around on that as well. Do not stay here.

The room was very clean and free shoes for breakfast was super good highly recommended hot tub with fabulous the stuff was really friendly the one that I checked in was could have been a little nicer but other than everybody was great

excellent

The hotel lobby is very clean and the seating for morning Breakfast is also nice and well kept. Our room was clean and very large. Unfortunately, a light from outside shown into our bedroom and they did not have blackout curtains, but thankfully, we were tired enough that we slept through it. The bed was pretty comfortable but not a ritz Carlton bed so don’t expect THAT much :) The water never really got super hot and in my opinion, the water pressure was lacking in the shower. I did appreciate the breakfast buffet a lot! It had plenty of warm food options and I felt like it’s one of the better breakfast offerings we’ve had at hotels in a long time. The woman running the breakfast buffet was very kind especially for waking up as early as she did to have everything ready by 6 AM! Breakfast begins at 6 AM and ends at 10 AM

Carpet in room very old and dirty. Stains on carpet. Windows dirty. Needs upgrading terribly