City Hotel Kaiserhof

From

US$77
/ night
City Hotel Kaiserhof - Image 1
City Hotel Kaiserhof - Image 2
City Hotel Kaiserhof - Image 3
City Hotel Kaiserhof - Image 4
City Hotel Kaiserhof - Image 5

Select dates to see prices and availability

From

US$77
/ night

About this property

Concierge services, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and ATM/banking services are onsite. City Hotel Kaiserh...

  • TV

  • Elevator/Lift

  • Housekeeping

  • Multilingual staff

  • Hair dryer

  • Bicycle rental

Location

Mainzer Str. 78, Saarbruecken, Am Staden, Saarbrücken, Saarbrücken District, Saarland, Germany

Room options

10

Single Standard

54 ft²

6

Triple Standard

Sleeps 3

Double King Size Bed

Sleeps 4

Double Standard

Sleeps 4

Triple Two Beds

Sleeps 3

Guest reviews of City Hotel Kaiserhof

What guests think

AI-generated summary based on recent guest reviews

Across reviews of City-Hotel Kaiserhof, guests highlight good value, a central location, and smooth self check-in via a key box, while noting simple, partly dated rooms, occasional street or weekend noise, and that few on-site amenities are mentioned.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

Jan

EXP-logo

12 Apr 2025

·

Stayed 2 nights

I paid to stay for 2 nights. Upon arrival you have to call the hotel, and you will receive then a code to open the key-holder, so you can get in. Upon arrival in the room, it turned out there was no working wifi. The lady whom I called suggested I to stand in front of other rooms to check whether it worked there. This was not the case, so no free wifi. The TV did not work. The toilet bowl was brownish. The water that came out of the tap and the shower was brown, only to turn normal after a while. Waste baskets were not emptied. Obviously the room had not been checked before I arrived. Maybe it was cleaned a few weeks back. After dinner I decided to stay with friends rather than in this room; I informed the hotel via the Expedia message service used before to contact them. The next day the manager said she was surprised of hese issues, and said she would do her best to get the second night refunded. This was done. But the first night, which I did not use, was not reimbursed. It was my second time using this hotel, but clearly also the last time.
I paid to stay for 2 nights. Upon arrival you have to call the hotel, and you will receive then a code to open the key-holder, so you can get in. Upon arrival in the room, it turned out there was no working wifi. The lady whom I called suggested I to stand in front of other rooms to check whether it worked there. This was not the case, so no free wifi. The TV did not work. The toilet bowl was brownish. The water that came out of the tap and the shower was brown, only to turn normal after a while. Waste baskets were not emptied. Obviously the room had not been checked before I arrived. Maybe it was cleaned a few weeks back. After dinner I decided to stay with friends rather than in this room; I informed the hotel via the Expedia message service used before to contact them. The next day the manager said she was surprised of hese issues, and said she would do her best to get the second night refunded. This was done. But the first night, which I did not use, was not reimbursed. It was my second time using this hotel, but clearly also the last time.
8

Michael

EXP-logo

14 Aug 2024

·

Stayed 2 nights

X
X
10

Segun Blessing

EXP-logo

11 Aug 2024

·

Stayed 2 nights

I like the environment and I will like to visit again and again
I like the environment and I will like to visit again and again
2

Paul

EXP-logo

29 Jul 2024

·

Stayed 3 nights

Avoid at all costs. This place is a scam. The front desk is not open at the times it says, and no one answers the phone. When I arrived in the afternoon the place was completely closed and locked. Maybe they have recently shut down. I still have not been able to receive any communication from them, one week after the date I was supposed to check in.
Avoid at all costs. This place is a scam. The front desk is not open at the times it says, and no one answers the phone. When I arrived in the afternoon the place was completely closed and locked. Maybe they have recently shut down. I still have not been able to receive any communication from them, one week after the date I was supposed to check in.
6

Rocco

IAN-logo

2 Jun 2024

·

Stayed 1 night

Ok
Ok

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 19:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs about City Hotel Kaiserhof

Is parking available at the property?

Parking is available at the property. Details regarding the type of parking, costs, and reservation requirements are not specified.

What are the check-in and check-out times?

The standard check-in time is 14:00, and check-out is at 11:00. Early or late check-in/check-out availability and associated costs are not specified.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Saarbrücken, near a metro station and a boardwalk/promenade. It is close to cultural highlights such as Voelklingen Ironworks and Sarreguemines Museum, and notable landmarks including Saarbruecken Castle and Schlossplatz. Outdoor activities like hiking and biking trails are also available nearby.

What are the policies for guests staying with children?

Children are allowed at the property, but the minimum age for children to stay for free is not specified.

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Prices for upcoming dates

October 2026
November 2026

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Prices in USD for 2 guests, updated daily.

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