Numa Valencia El Carmen

Easy checkin through a pin pad code, saved carrying around a room key. Room was spacious and clean and quiet. Bathroom was lovely. Bed was comfy. The terrace area on the top floor was an added bonus! Would stay here again.

Very clean. Easy key pad entry. Everything we needed. Room was spacious. Good location for walking around Valencia. Would definitely stay again.

Spotless room and very modern

Wonderful location Exellent room cleanliness Responsiveness of online support by Numa staffs

Hotels.com NEVER indiate that this is an ON-LINE service with no reception desk, and that everything is done via TEXT MESSAGES. This is a very unpleasant experience and let me explain I came to the location around 11am which was a few hours before check in but I was hoping to user the hotel's restroom, maybe put my luggage somewhere and I did not have this information when I arrived It's shocking to come to a new place with no one to greet you to tell you where things are and then to find out that you can't even use the rest room, while you're tried from 2.5 ride on the train need to refresh yourself and rest for a minute. How come Hotels.com did not tell me that this is what I'll be getting? Luckily there was a maid that told me that there are restroom at the upper floor (the bot on the whatsapp messages said "sorry we don't have restroom" (????!!!) Had I known that this is an "on-line" hotel then I would have NEVER booked it. This is very misleading