Grand Hotel & Spa Tirana

Nice place in the centre, needs some renovation but clean and proper. Very nice and welcoming staff

I was asked to leave my car keys with the hotel staff because their parking area is very small for a hotel of that size. During this time, my rental vehicle was damaged by a member of the hotel staff. I have CCTV footage of the incident, as well as a signed incident report from the hotel. They initially promised to cover the cost of the damage within 3–4 days. However, it has now been over two weeks, and instead of compensating me, they have only been providing excuses and delaying the payment.

The property location is centrally situated. The rooms are a little on the small side. Biggest drawback was the pervasive and persistent cigarette smoke and cigar smoke smell, both exterior with the entrance/outside cafe area, the lobby, the bar, the elevator and hallways, and rooms. This singular smell issue will prevent us from choosing this location in the future.

It is customary in Albania to smoke in every corner. In the hotel smoking from the lobby floor goes up to the rooms and it's just unbearable. It's hard to breathe. The clothes stinked, even in the room.

Amazing staff and service! Thank you so much for everything. Gréât location 🙏