Name: Hyatt Place Whitehorse
Address: 511 Main Street, Whitehorse, Canada, Whitehorse, Yukon, CA
Price range: US$207–US$676 per night
Rating: 9.47

What guests think

At Hyatt Place Whitehorse, travelers highlight the new, modern feel, a walkable Main Street location, and a convenient on-site restaurant with good dinner options, making it an easy, comfortable base for exploring downtown and stopping over after travel.

Rooms are frequently described as spacious and comfortable, though some guests found mattresses too soft and noted limited TV channel choices, especially sports, and the absence of microwaves in certain rooms. Reviews consistently mention excellent cleanliness, but housekeeping and restocking are not always provided daily. Service is friendly and helpful overall, with occasional slower or inexperienced check-in experiences, and parking can be paid or less convenient than expected. Expect a modern, central stay with strong hospitality and a few operational kinks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is paid or less convenient than expected.

Related guest reviews

8

Bill

18 Sept 2025

·

Stayed 2 nights

The room was clean, staff were helpful. Located on Main st., it is within walking distance of all the downtown attractions and businesses. I would highly recommend the hotel, but have two items to note: 1. Parking behind the hotel costs $15CAD/night, but parking on the street is/was free for now until the city installs the new parking meters. 2. I love the Nespresso coffee makers this hotel offers. We drank the pods on the first morning; however, there was no maid service that day and no refill of the coffee pods. It was late enough that I didn’t bother the staff, but the hotel should think to refill the coffee pods even if they do not provide daily service for cleaning & linens.

10

Derek

16 Aug 2025

·

Stayed 1 night

Was just here for one night. It's brand new so it was extremely clean. Staff were great. Room was very comfortable. Fitness centre had some dumb bells and a cable machine, so that was nice.

10

Jeffrey

4 Sept 2025

·

Stayed 1 night

They charged for bottles of water!

8

Jennifer

1 Nov 2025

·

Stayed 1 night

Very happy with the Hyatt and service. My only complaint is the bar closes at 11pm which is too early for the weekend. Please extend bar hours to at least 12am on weekends.

10

Sam

14 Oct 2025

·

Stayed 3 nights

It was pet friendly

8

D.D

4 Sept 2025

·

Stayed 1 night

a very pleasant stay at the hotel — the room was clean, comfortable, and well maintained, and the staff were friendly and helpful. The only small downside was that parking was not as convenient as expected.

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Cleanliness

Rooms and common areas are repeatedly praised as very clean or spotless. Housekeeping and restocking are not always done daily, with missed coffee refills noted.

Related guest reviews

10

Mylene

20 Jan 2026

·

Stayed 1 night

The room was spotless and the staff was very helpful. The gentleman gave us a huge coloring book for our daughter.

8

Cory

3 Sept 2025

·

Stayed 3 nights

Nice and new and modern. Don't like that they advertise 'Kitchenette' suites. I booked a Kitchenette suite and I didn't even have a microwave in the suite. Stayed for 3 nights and the room wasn't made up once.

8

Bill

18 Sept 2025

·

Stayed 2 nights

The room was clean, staff were helpful. Located on Main st., it is within walking distance of all the downtown attractions and businesses. I would highly recommend the hotel, but have two items to note: 1. Parking behind the hotel costs $15CAD/night, but parking on the street is/was free for now until the city installs the new parking meters. 2. I love the Nespresso coffee makers this hotel offers. We drank the pods on the first morning; however, there was no maid service that day and no refill of the coffee pods. It was late enough that I didn’t bother the staff, but the hotel should think to refill the coffee pods even if they do not provide daily service for cleaning & linens.

10

Kerri

17 Oct 2025

·

Stayed 2 nights

Staff was very welcoming and helpful. The room was very spacious and clean

8

Melanie

25 Aug 2025

·

Stayed 5 nights

We really enjoyed our stay at this hotel. The location was excellent, the staff were friendly and helpful, and the room was clean and comfortable. The amenities were great, and overall it was a relaxing experience. The only downside was that our room was only restocked once during our five-night stay. We had to ask each day for coffee refills, which was a bit inconvenient. That said, whenever we asked, staff responded quickly and were always polite. Overall, I would definitely recommend this hotel and would stay here again. Just a small improvement with housekeeping would make it perfect!

10

Teri

5 Oct 2025

·

Stayed 1 night

Enjoyed our stay. The rooms were clean and the staff were helpful and friendly. The restaurant had a good selection of dinner entrees.

10

Priscilla

1 Sept 2025

·

Stayed 1 night

Great property, very clean.

10

Robert

9 Sept 2025

·

Stayed 1 night

Very clean and comfortable

10

scott

11 Sept 2025

·

Stayed 1 night

Very clean

10

Blaine

26 Nov 2025

·

Stayed 8 nights

Clean room, great Staff.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, spacious, and comfortable. Some guests disliked soft mattresses, limited TV channel choices, and the lack of microwaves in certain rooms.

Related guest reviews

10

James

21 Oct 2025

·

Stayed 2 nights

Brand new. Clean, modern, comfortable

8

Cory

3 Sept 2025

·

Stayed 3 nights

Nice and new and modern. Don't like that they advertise 'Kitchenette' suites. I booked a Kitchenette suite and I didn't even have a microwave in the suite. Stayed for 3 nights and the room wasn't made up once.

8

Noel

11 Oct 2025

·

Stayed 1 night

Only thing to change is the mattress. Too damn soft

10

Kerri

17 Oct 2025

·

Stayed 2 nights

Staff was very welcoming and helpful. The room was very spacious and clean

10

Risham

27 Aug 2025

·

Stayed 3 nights

Everything about this hotel is top notch. Very comfortable bed, comfortable room and friendly & attentive staff. It would have been very useful if there was a microwave provided. Otherwise we were very happy with our stay.

10

Deborah

30 Aug 2025

·

Stayed 1 night

This is an amazing place with a great restaurant, our one complaint is there no no sports stations on their tvs that is very weird to us. They do play some on a TV in the biestro area but it’s only what they want to play.

8

Timothy

22 Sept 2025

·

Stayed 1 night

The television channel selection was very poor, particularly due to nil sports or business channels provided.

10

Kyler

13 Oct 2025

·

Stayed 2 nights

The room was spacious and well appointed. Staff were friendly and helpful. Will definitely return!

8

Christopher

10 Sept 2025

·

Stayed 2 nights

Nice rooms and location but we didn’t like the too-soft bed and the loud A/C system that you have limited ability to adjust. Room was always a little cool despite adjustments to the thermostat but most importantly you can’t reduce the air flow to try to reduce the loudness of the duct system. No rattle just too much air flow for the size of the ducting so just a constant heavy noise level.

10

LISA

9 Sept 2025

·

Stayed 1 night

Beds are super comfy, staff polite and accommodating.

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Service

Staff are widely praised as friendly, helpful, and professional. A few guests experienced slow or inexperienced check-in, though requests were handled promptly.

Related guest reviews

10

Kerri

17 Oct 2025

·

Stayed 2 nights

Staff was very welcoming and helpful. The room was very spacious and clean

8

Melanie

25 Aug 2025

·

Stayed 5 nights

We really enjoyed our stay at this hotel. The location was excellent, the staff were friendly and helpful, and the room was clean and comfortable. The amenities were great, and overall it was a relaxing experience. The only downside was that our room was only restocked once during our five-night stay. We had to ask each day for coffee refills, which was a bit inconvenient. That said, whenever we asked, staff responded quickly and were always polite. Overall, I would definitely recommend this hotel and would stay here again. Just a small improvement with housekeeping would make it perfect!

8

Colleen

4 Sept 2025

·

Stayed 1 night

We had just completed a 12 hr drive——and were admittesly hangry——-and I was anxious to check in so I could settle my pup. The check in went on for 20 minutes. I truly don’t understand how a prepaid reservation takes that much time and paperwork to simply issue me a key.

8

John

9 Sept 2025

·

Stayed 1 night

The staff was good but very inexperienced. Their boss was present and helped with the process. The room was good with comfortable beds

10

Rocel

3 Oct 2025

·

Stayed 1 night

Front desk staff were very professional!

10

Joel

5 Nov 2025

·

Stayed 1 night

Everything was great. Front desk staff were very friendly and helpful! Beautiful hotel

10

Tracy

7 Sept 2025

·

Stayed 1 night

New hotel. Know what you are getting with the Hyatt brand and the staff were wonderful at check in. This is definitely my hotel of choice now in Whitehorse.

10

Kyler

13 Oct 2025

·

Stayed 2 nights

The room was spacious and well appointed. Staff were friendly and helpful. Will definitely return!

10

Rose

16 Oct 2025

·

Stayed 1 night

My family and I stayed the night at Hyatt place Whitehorse after a full day of traveling and it was a great stay. We enjoyed the clean rooms and the convenient of a restaurant at the hotel. It made the stop convenient for us . The staff were extremely kind and professional . Would highly recommend.

10

Arturo

17 Sept 2025

·

Stayed 1 night

Good location Excellent customer service

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Location

Central and walkable, with easy access to Main Street, shops, restaurants, and nearby green spaces.

Related guest reviews

8

Bill

18 Sept 2025

·

Stayed 2 nights

The room was clean, staff were helpful. Located on Main st., it is within walking distance of all the downtown attractions and businesses. I would highly recommend the hotel, but have two items to note: 1. Parking behind the hotel costs $15CAD/night, but parking on the street is/was free for now until the city installs the new parking meters. 2. I love the Nespresso coffee makers this hotel offers. We drank the pods on the first morning; however, there was no maid service that day and no refill of the coffee pods. It was late enough that I didn’t bother the staff, but the hotel should think to refill the coffee pods even if they do not provide daily service for cleaning & linens.

10

Jeffrey

6 Oct 2025

·

Stayed 1 night

Excellent location , new hotel and friendly staff .

8

Christopher

10 Sept 2025

·

Stayed 2 nights

Nice rooms and location but we didn’t like the too-soft bed and the loud A/C system that you have limited ability to adjust. Room was always a little cool despite adjustments to the thermostat but most importantly you can’t reduce the air flow to try to reduce the loudness of the duct system. No rattle just too much air flow for the size of the ducting so just a constant heavy noise level.

10

Dale

29 Aug 2025

·

Stayed 1 night

It does have a great dog park close to the hotel just a short walk away.

10

Heather

6 Sept 2025

·

Stayed 2 nights

Beautiful place. Room was great. Very comfortable beds. Walk to shopping and restaurants. The staff were friendly and knowledgeable of the area. Would go back in a heartbeat

10

Arturo

17 Sept 2025

·

Stayed 1 night

Good location Excellent customer service

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Dining

Several reviews appreciate the on-site restaurant, noting good food and a decent dinner selection.

Related guest reviews

10

Teri

5 Oct 2025

·

Stayed 1 night

Enjoyed our stay. The rooms were clean and the staff were helpful and friendly. The restaurant had a good selection of dinner entrees.

10

Deborah

30 Aug 2025

·

Stayed 1 night

This is an amazing place with a great restaurant, our one complaint is there no no sports stations on their tvs that is very weird to us. They do play some on a TV in the biestro area but it’s only what they want to play.

10

Alexander

7 Oct 2025

·

Stayed 1 night

was a little disappointed that the in house restaurant was closed when we arrived :(

10

Shonagh

18 Sept 2025

·

Stayed 1 night

As Whitehorse’s newest hotel, it is really well set up. Their rooms are super convenient and comfortable, and the staff is really lovely and the food was also good.

10

Rose

16 Oct 2025

·

Stayed 1 night

My family and I stayed the night at Hyatt place Whitehorse after a full day of traveling and it was a great stay. We enjoyed the clean rooms and the convenient of a restaurant at the hotel. It made the stop convenient for us . The staff were extremely kind and professional . Would highly recommend.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $259	18 $271	19 $340
20 $445	21 $370	22 $394	23 $676	24 $613	25 $357	26 $260
27 $273	28 $307	29 $253	30 $279

Su	Mo	Tu	We	Th	Fr	Sa
				1 $321	2 $279	3 $273
4 $279	5 $312	6	7 $452	8 $321	9 $277	10 $266
11 $267	12 $260	13 $279	14 $321	15 $309	16 $295	17 $290
18 $304	19 $320	20 $320	21 $321	22 $321	23 $277	24 $288
25 $249	26 $283	27 $290	28 $207	29 $287	30 $311	31 $321

Hyatt Place Whitehorse

About this property

Location

Room options

Room, Multiple Beds

Suite, 1 Bedroom, Kitchenette

Room, 1 Queen Bed with Sofa Bed, Roll-In Shower

Room, 1 King Bed with Sofa Bed, Roll-In Shower

Suite, 1 Bedroom, Kitchenette (High Floor)

Room, Multiple Beds (High Floor)

Room, 1 King Bed with Sofa Bed (High Floor)

Suite, 1 Bedroom (High Floor)

Room, 1 King Bed with Sofa Bed

Guest reviews of Hyatt Place Whitehorse

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Whitehorse

Prices for upcoming dates