Hotel Hottingen - Near Old Town and Lake

Walking distance from the art museum.

This hotel boasts airport shuttle availability and how this is a “rare find”. Come to find out there is in fact no shuttle. We spent over nearly $100 usd to take a taxi to this hotel. We had selected this spot due to the alleged shuttle savings. When we got to the hotel, I showed the front desk clerk the verbiage on th site, and he merely shrugged his shoulders and said, “Available, but not free.” We felt this was false representation and false advertising. Additionally, they continued to send us check in forms in German despite repeated requests to send the English link. They also did not reply to our request emails as our check-in date approached despite previous kind communication.

Very clean hotel, with a lovely size room with a wonderful layout for the guests. Coffee and tea in the room and having arrived from America and at hotel we were accommodated with our room at 10 in the morning and not asked to pay an early check in! American hotels could learn a thing or two here!

Terrible breakfast (we dod go out to eat instead).

Staff was friendly. Room was clean and well put together.