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Holiday Inn Tulum by IHG

From

US$ 62

/noite

Holiday Inn Tulum by IHG - Quarto

Holiday Inn Tulum by IHG - Quarto

Holiday Inn Tulum by IHG - Quarto

Holiday Inn Tulum by IHG - Piscina

Holiday Inn Tulum by IHG - Casa de banho

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From

US$ 62

/noite

Sobre este alojamento

Se procura lazer e entretenimento, poderá contar com uma piscina exterior e uma sala de fitness. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.

Estacionamento
Restaurante
Piscina
Quartos de não fumadores
Balcão de turismo
Serviços de limpeza

Localização

Av. Coba S/N, Centro da Cidade de Tulum, Tulum, Tulum, Estado de Quintana Roo, México

Centro de Estilo de Vida Hunab (0.7 milhas)

Parque Dos Aguas (0.8 milhas)

Parque Jaguar (1 milhas)

Hospital de Tulum (1.1 milhas)

Cenote Calavera (1.1 milhas)

Parque Nacional de Tulum (1.4 milhas)

Mais informações sobre a localização

Opções de quartos

6

Quarto Standard, 1 cama king-size (Jungle View)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

4

Suite, 1 cama king-size, vista para a piscina

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

11

Quarto Standard, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Standard, 1 cama king-size, vista para a piscina

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Standard, 2 camas de casal, vista para a piscina

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

12

Quarto Standard

Detalhes do quarto

1 Cama Individual

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

8

Quarto Standard, 2 camas queen-size, acessível (Communications)

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Suite, 1 quarto (Jungle View)

Detalhes do quarto

1 Cama Individual

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Standard, 1 cama queen-size, vista para a piscina

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

11

Suite, 1 cama king-size (Outdoor Private Pool)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

4

Suite, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Standard, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Dormidas 4

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Holiday Inn Tulum by IHG

8.8

Fabuloso

Com base em 134 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Em avaliações do Holiday Inn Tulum by IHG, viajantes destacam a simpatia e prestatividade da equipe, além de sua localização conveniente, próxima a lojas, ao terminal de ônibus ADO e aos pontos turísticos centrais. Os quartos são geralmente limpos e a agradável piscina no terraço oferece um bom custo-benefício.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

Em avaliações do Holiday Inn Tulum by IHG, viajantes destacam a simpatia e prestatividade da equipe, além de sua localização conveniente, próxima a lojas, ao terminal de ônibus ADO e aos pontos turísticos centrais. Os quartos são geralmente limpos e a agradável piscina no terraço oferece um bom custo-benefício.

O estacionamento pode ser apertado e confuso, e vários hóspedes mencionam acesso complicado à garagem, sem elevador. O conforto dos quartos é razoável, com Wi-Fi confiável, mas alguns hóspedes relatam paredes finas e problemas ocasionais no banheiro, como temperatura da água instável ou acessórios com defeito. No geral, espere uma base conveniente e acolhedora, com algumas desvantagens.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina é frequentemente um destaque, descrita como agradável ou espaçosa, embora um hóspede a tenha achado muito fria. O estacionamento é repetidamente citado como apertado e confuso, com acesso difícil e sem elevador direto da garagem.

Avaliações dos hóspedes relacionadas

4

Neghina

3 de jul. de 2025

·

A estadia foi de 1 noite

No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs.

No english signs. The beddings are horrible, and make you hot, maybe switch to cotton. We had no other choice hence why we stayed. The parking is absolutely horrible and there's mo elevator from the underground parking so you have to bring up your luggage up the stairs.

6

Windy

1 de dez. de 2025

·

A estadia foi de 1 noite

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.

10

MARIA DE LOURDES

22 de ago. de 2025

·

A estadia foi de 4 noites

Me encantó precio hotel, no me gustó el estacionamiento o acceso al hotel

Me encantó precio hotel, no me gustó el estacionamiento o acceso al hotel

10

HENRY NELSON

12 de ago. de 2025

·

A estadia foi de 1 noite

Excelente la piscina en la azotea, muy buena vista y atención del Sr Europa

Excelente la piscina en la azotea, muy buena vista y atención del Sr Europa

10

KARLA LIVIER

8 de set. de 2025

·

A estadia foi de 1 noite

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca

8

Lupita

30 de abr. de 2025

·

A estadia foi de 1 noite

El personal que atiende por teléfono debe estar capacitado para explicar el acceso al estacionamiento del hotel y deben poner un cartel o algo que indique por dónde entrar para no equivocarse se escaleras y el elevador debe llegar hasta el sótano.

El personal que atiende por teléfono debe estar capacitado para explicar el acceso al estacionamiento del hotel y deben poner un cartel o algo que indique por dónde entrar para no equivocarse se escaleras y el elevador debe llegar hasta el sótano.

8

Renee

8 de mai. de 2025

·

A estadia foi de 4 noites

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

6

JUAN

13 de nov. de 2025

·

A estadia foi de 1 noite

Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.

Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.

8

marcello

11 de jan. de 2026

·

A estadia foi de 2 noites

Boa infraestrutura e excelente localização. Estacionamento facil .

Boa infraestrutura e excelente localização. Estacionamento facil .

10

Aniqa

9 de mar. de 2025

·

A estadia foi de 3 noites

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As avaliações consistentemente descrevem o hotel e os quartos como limpos. Alguns mencionam problemas como odor de esgoto e problemas de manutenção no banheiro, incluindo temperatura da água instável, baixa pressão ou acessórios com defeito.

Avaliações dos hóspedes relacionadas

10

Jorge

3 de fev. de 2025

·

A estadia foi de 1 noite

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.

10

Anna

3 de dez. de 2025

·

A estadia foi de 5 noites

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better

8

jema

10 de nov. de 2025

·

A estadia foi de 3 noites

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

8

Cynthia A.

13 de mai. de 2025

·

A estadia foi de 3 noites

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.

10

KARLA LIVIER

8 de set. de 2025

·

A estadia foi de 1 noite

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca

10

Alicia

17 de jul. de 2025

·

A estadia foi de 8 noites

I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.

I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.

10

Janet

28 de jun. de 2025

·

A estadia foi de 1 noite

Hotel muy limpio, cómodo, sin ruido, el Personal muy amable

Hotel muy limpio, cómodo, sin ruido, el Personal muy amable

8

Renee

8 de mai. de 2025

·

A estadia foi de 4 noites

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

8

ERICK

13 de ago. de 2025

·

A estadia foi de 2 noites

Todo estaba bien solo que huele a coladera pero todo los demás excelente

Todo estaba bien solo que huele a coladera pero todo los demás excelente

10

Julio Cesar

18 de dez. de 2025

·

A estadia foi de 2 noites

En general el servicio muy bien, esta limpio, el trato del personal la estancia fue muy grata

En general el servicio muy bien, esta limpio, el trato del personal la estancia fue muy grata

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são geralmente confortáveis, com Wi-Fi confiável, e os tamanhos variam de adequados a espaçosos. As desvantagens recorrentes incluem ruído de quartos vizinhos e a falta de comodidades no quarto, como frigobar e cofre.

Avaliações dos hóspedes relacionadas

10

Anna

3 de dez. de 2025

·

A estadia foi de 5 noites

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better

10

SALVADOR ANTONIO MONROY

31 de jul. de 2025

·

A estadia foi de 2 noites

Camas muy cómodas

Camas muy cómodas

6

Ming

25 de dez. de 2025

·

A estadia foi de 2 noites

Eneste minus er, at værelser ikke er lydisoleret så man kan høre alt. Vi blev vækket kl 5:30 om morgen af, at en person hørte højt musik fra værelset ved siden af og sang med. Det var umuligt at sove.

Eneste minus er, at værelser ikke er lydisoleret så man kan høre alt. Vi blev vækket kl 5:30 om morgen af, at en person hørte højt musik fra værelset ved siden af og sang med. Det var umuligt at sove.

8

jema

10 de nov. de 2025

·

A estadia foi de 3 noites

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

10

James

12 de abr. de 2025

·

A estadia foi de 4 noites

Nice pool. Good internet. Helpful staff.

Nice pool. Good internet. Helpful staff.

10

Janet

28 de jun. de 2025

·

A estadia foi de 1 noite

Hotel muy limpio, cómodo, sin ruido, el Personal muy amable

Hotel muy limpio, cómodo, sin ruido, el Personal muy amable

8

Renee

8 de mai. de 2025

·

A estadia foi de 4 noites

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

6

JUAN

13 de nov. de 2025

·

A estadia foi de 1 noite

Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.

Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.

10

Sandra

26 de out. de 2025

·

A estadia foi de 1 noite

I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended

I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended

10

Christian

10 de fev. de 2026

·

A estadia foi de 2 noites

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é regularmente elogiada pela simpatia e prestatividade, e o check-in costuma ser rápido e fácil. Vários hóspedes mencionam toques atenciosos ao longo da estadia.

Avaliações dos hóspedes relacionadas

10

Anna

3 de dez. de 2025

·

A estadia foi de 5 noites

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better

6

Windy

1 de dez. de 2025

·

A estadia foi de 1 noite

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.

8

jema

10 de nov. de 2025

·

A estadia foi de 3 noites

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

8

Cynthia A.

13 de mai. de 2025

·

A estadia foi de 3 noites

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.

6

Shelia

9 de fev. de 2026

·

A estadia foi de 1 noite

The room was nice but we couldn’t get a key because their system was down. Also no washcloth in the bathroom and no do not disturb sign for the door so maid woke us up .

The room was nice but we couldn’t get a key because their system was down. Also no washcloth in the bathroom and no do not disturb sign for the door so maid woke us up .

10

Myrna

24 de abr. de 2025

·

A estadia foi de 1 noite

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend

10

Sandra

26 de out. de 2025

·

A estadia foi de 1 noite

I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended

I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended

10

Jesus

17 de abr. de 2025

·

A estadia foi de 1 noite

Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!

Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!

10

Christian

10 de fev. de 2026

·

A estadia foi de 2 noites

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

10

Aniqa

9 de mar. de 2025

·

A estadia foi de 3 noites

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

A localização é amplamente descrita como conveniente, próxima a lojas, um supermercado e o terminal de ônibus ADO, com áreas centrais a uma curta distância a pé. Muitos consideram um local prático para explorar a cidade de Tulum e os pontos turísticos próximos.

Avaliações dos hóspedes relacionadas

10

Jorge

3 de fev. de 2025

·

A estadia foi de 1 noite

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.

6

Windy

1 de dez. de 2025

·

A estadia foi de 1 noite

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.

10

Juan José

3 de set. de 2025

·

A estadia foi de 1 noite

Conviene su ubicación

Conviene su ubicación

8

Renee

8 de mai. de 2025

·

A estadia foi de 4 noites

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.

6

JUAN

13 de nov. de 2025

·

A estadia foi de 1 noite

Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.

Fue parte de un viaje mas largo, decidí para pasar la ultima noche, es hotel nuevo, Cama no muy cómoda, y desafortunadamente se escucha ruido de otras habitaciones y los pasillos, no tiene privacidad en ese aspecto. ,La Alberca no tiene caldera no se puede disfrutar ya que esta super fría, lo bueno y practico que esta cercas de tiendas y restaurantes. Ojala vayan mejorando.

10

Myrna

24 de abr. de 2025

·

A estadia foi de 1 noite

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend

10

Christian

10 de fev. de 2026

·

A estadia foi de 2 noites

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

8

marcello

11 de jan. de 2026

·

A estadia foi de 2 noites

Boa infraestrutura e excelente localização. Estacionamento facil .

Boa infraestrutura e excelente localização. Estacionamento facil .

10

Aniqa

9 de mar. de 2025

·

A estadia foi de 3 noites

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.

8

Emile

30 de set. de 2025

·

A estadia foi de 6 noites

I like the convenience of the location. Its close by the supermarket and shops.

I like the convenience of the location. Its close by the supermarket and shops.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Não há informações suficientes nas avaliações.

Avaliações dos hóspedes relacionadas

8

jema

10 de nov. de 2025

·

A estadia foi de 3 noites

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend

10

KARLA LIVIER

8 de set. de 2025

·

A estadia foi de 1 noite

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca

Me gusto mucho la alberca amplia y la temperatura es perfecta 😍 mi familia la amo las habitaciones limpias las camas cómodas no tengo queja el personal fue muy amable desde recepción hasta los meseros del restaurante y hay muchos negocios y todo queda cerca

10

Christian

10 de fev. de 2026

·

A estadia foi de 2 noites

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

Schönes Hotel, nette Damen an der Rezeption, gute Betten, Bad und wlan sehr gut. Optimale Lage.Frühstücksbuffet mittelmäßig.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

marcello

11 de jan. de 2026

·

A estadia foi de 2 noites

Boa infraestrutura e excelente localização. Estacionamento facil .

Boa infraestrutura e excelente localização. Estacionamento facil .

10

Luis Gerardo

há 3 semanas

·

A estadia foi de 3 noites

Excelente hotel, limpio y cómodo Si lo recomiendo

Excelente hotel, limpio y cómodo Si lo recomiendo

8

massimo

há 3 semanas

·

A estadia foi de 1 noite

Consigliato, buona zona, personale gentile, zone comuni molto belle. Migliorabile la colazione.

Consigliato, buona zona, personale gentile, zone comuni molto belle. Migliorabile la colazione.

10

RICARDO

16 de ago. de 2026

·

A estadia foi de 1 noite

La atención y amabilidad del personal fue sobresaliente. Muy céntrico, estacionamiento cubierto gratuito, aire acondicionado excelente, wifi con muy buena señal, un desayuno bufet muy completo. La pasamos muy bien !!

La atención y amabilidad del personal fue sobresaliente. Muy céntrico, estacionamiento cubierto gratuito, aire acondicionado excelente, wifi con muy buena señal, un desayuno bufet muy completo. La pasamos muy bien !!

10

ALAN

7 de ago. de 2026

·

A estadia foi de 2 noites

Todo me pareció muy bien. Cuartos frescos y limpios. La alberca muy bonita y el roof también con su alberca. El área de oportunidad que me parece importante es el elevedor para el estacionamiento por la cuestión de las maletas

Todo me pareció muy bien. Cuartos frescos y limpios. La alberca muy bonita y el roof también con su alberca. El área de oportunidad que me parece importante es el elevedor para el estacionamiento por la cuestión de las maletas

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 23:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $59	18 $56	19 $56
20 $56	21 $56	22 $60	23 $59	24 $59	25 $60	26 $56
27 $56	28 $59	29 $62	30 $60

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. O cartão de crédito usado para efetuar a reserva deve ser apresentado pelo titular no check-in, juntamente com um documento de identificação com fotografia correspondente. Outros métodos de pagamento devem ser coordenados com o alojamentos antes da chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Os clientes que reservarem planos de tarifas com pequeno-almoço incluído têm direito à refeição para até 2 adultos a partilhar o mesmo quarto. Aplicam-se taxas de pequeno-almoço a clientes adicionais. Os clientes que reservaram planos de tarifa com jantar incluído têm direito ao jantar para até 2 adultos a dormir no mesmo quarto. As tarifas de jantar aplicam-se aos clientes extra. Os clientes que reservaram planos de tarifa com jantar incluído têm direito ao jantar para até 2 adultos a dormir no mesmo quarto. As tarifas de jantar aplicam-se aos clientes extra.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
O alojamento não pode garantir quartos sem ruído
O alojamento dispõe do seguinte elemento de segurança: extintor.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Este alojamento aceita animais de estimação apenas em quartos específicos (a estadia está sujeita a custos adicionais, discriminados na secção "Taxas"). Os clientes podem solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.

O estacionamento está sujeito a restrições de altura dos veículos.

Acesso aos quartos através de dispositivo móvel.

Tarifa de pequeno-almoço preparado no momento: de 250 MXN a 600 MXN por adulto e de 250 MXN a 600 MXN por criança (valores aproximados)
Depósito para estadia de animais de estimação: 3630 MXN por estadia
Estadia de animais de estimação: 600 MXN por animal (varia consoante a duração da estadia) + 500 MXN (taxa de limpeza única)
Os animais de serviço estão isentos de taxas

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.