Name: Peppers Salt Resort & Spa
Address: Bells Boulevard, Kingscliff, New South Wales, Australia, Kingscliff, New South Wales, AU
Price range: $107–$371 per night
Rating: 7.97

What guests think

At Peppers Salt Resort & Spa, travellers praise the beachside location and family-friendly pool area, while feedback often notes spacious apartment-style rooms but dated fittings, inconsistent housekeeping and service, and limited or closed on-site dining and bar options. Cleanliness receives mixed remarks, with many finding rooms clean but several citing dust, dirty carpets, mould or pests, and minimal servicing during stays. Other recurring comments mention shared 'plunge pool' access, noisy family atmosphere around the pools, weak shower pressure, and occasional renovations or maintenance issues. Expect a relaxed, family-oriented stay with variable service and ageing rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool areas and the spa are highlights, though the atmosphere is lively with families. Several reviews note limited or closed on-site bar/restaurant services and that so-called private plunge pools are shared; some visits coincided with renovations.

Related guest reviews

10

Sandesh

Apr 28, 2023

·

Stayed 2 nights

Had a great time there. 2 pools to choose from keep crowd separate. Shops and park outside for kids to play. Close to the beach.

8

Melinda

Dec 10, 2024

·

Stayed 1 night

The pool area is quite lovely. The Resort itself is nice enough although is starting to get a bit tired. We stayed on a Wednesday night and the Restaurant wasn't opened. The "cocktail bar" is OK, but nothing to rave about. There are a few very nice restaurants in very close walking distance. Buffet breakfast was quite nice.

8

Michele

May 27, 2025

·

Stayed 2 nights

Rooms very spacious Lovely pool and bar Great value breakfast , so many choices Restaurant at night was excellent

6

Kim

Nov 17, 2025

·

Stayed 2 nights

the hotel is a bit run down. not enough staff. the bar is perm closed, you have to walk to the restaurant outside to get drinks. was amazing 8-10 years ago

10

Paul

Feb 26, 2024

·

Stayed 3 nights

Great pool

6

Melanie

Nov 5, 2025

·

Stayed 1 night

Room was very small, no where to put 2 suitcases. Rooms could do with renovating, bathroom is tired, shower head very basic and tiles are a bit mouldy. Peppers are usually better quality rooms so was disappointing. The location is lovely in Salt Beach, the on-site restaurant doesn’t open every night but there are other restaurants across the road.

10

Peter

Feb 15, 2024

·

Stayed 5 nights

We stayed 5 nights and it was enjoyable. It's well positioned. The place is about 20 years old but is very well maintained. The walk to the beach is past several restaurants and a pub and not too far. We also liked the Spa for massages and will return again.

10

Sonja

Aug 12, 2024

·

Stayed 2 nights

Resort was great! Your walking distance to the beach, stunning pool to relax and have a swim, and the Spa is great for proper relaxation for both woman and men!

6

Jacqueline

Nov 16, 2025

·

Stayed 1 night

There were renovations at the time we visited, I didn’t know there would be no bar (well a makeshift that couldn’t make a cocktail) and no dining facility. There were venues not far from the resort so it wasn’t hard to find food. Reception staff was lovely But extremely busy so that wait to was lengthy

8

Donna

Oct 19, 2025

·

Stayed 2 nights

Comfortable unit easy access/ short walk to bar and restaurants off site.. Limited onsite amenities. Plunge pool units although advertised as private are shared and back onto main road. Very disappointing.

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Cleanliness

Many guests report clean rooms, but numerous reviews mention dirty carpets and common areas, musty or mouldy spots, dust, and occasional pests. Housekeeping is infrequent, leading to towel and supply issues during longer stays.

Related guest reviews

10

Marie

Dec 7, 2025

·

Stayed 5 nights

Clean & spacious room

10

Michael

Jan 29, 2023

·

Stayed 3 nights

Loved the pool area The menu was a little lacking The cleanliness of the room was questionable and a little tired. We would go back though

4

Robert

Oct 18, 2025

·

Stayed 1 night

It’s tired , very dirty carpets, bathroom worn with a shower head that was more like a garden sprinkler.

4

Philipp

Nov 21, 2025

·

Stayed 6 nights

No room service for 6 days, no change of towels or replacement of supplies…we’ve been told we have to pay for that extra… Very dirty common areas, dirty carpet… Season restaurant was also very bad… Breakfast was ok, but needs improvement… Nice facility and location…

6

Jared

Jan 9, 2025

·

Stayed 1 night

Room was neat and tidy but underwhelming, bar and seating area very poor, cheap decor and cocktails were premade and very ordinary. Breakfast was great but the room needs a spring clean, dust everywhere.

6

Padma

Dec 12, 2025

·

Stayed 14 nights

The resort is conveniently located and in a quiet area. Our room was spacious, and having a kitchen and laundry during our two week stay was a necessity we would have struggled to do without. Free undercover parking was also a plus. The resort is not like a hotel, unless you have paid for a more expensive room, room service is only provided once per week. When supplies are needed, these are to be obtained from reception, which is almost always a very long wait and so we ended up just buying things like toilet paper, detergent etc. The rooms are okay, quite nice but a little dated. They are quite clean in general, but the cleaning is not detailed. The cupboards smell musty/mouldy and haven’t been cleaned, there is a layer of dust inside. All the kitchenware smells like the cupboards. It looked as though mould was starting to appear on the bathroom ceiling. The pool area is lovely, but unfortunately often occupied by screaming, splashing children. The nearby beach is beautiful, but quite rough - better for walks than swims. We often drove to Coolangatta beach about 20min away. We really enjoyed our time on the whole, but would probably look at staying somewhere different next time.

8

Michelle

Feb 6, 2026

·

Stayed 3 nights

Room was clean. Facilities were great. Staff were good too

8

Melissa

Jun 30, 2025

·

Stayed 4 nights

Excellent 4 night stay. Staff are polite and friendly, the hotel is clean and well maintained, the pool inviting, and the rooms were cozy with comfortable bed and couch. Very well appointed. The only thing I feel needs review is the bed duvet inner as it wasn’t big enough for the bed, and maybe an new extra blanket as the one in the cupboard had clearly seen better days. Saying that, I would definitely stay at Peppers again!

6

Daniel

Nov 21, 2025

·

Stayed 1 night

The idea of the property is great. It has a lot of features available that are great, HOWEVER my partner and I entered the private plunge pool access room to find rubbish in one of the closets, a cockroach in the shower a brown dirt patch on the ottoman near the lounge, mould on the blinds from the door outside. Very disappointed in the care and cleanliness of the room.

6

Lennon

Oct 3, 2025

·

Stayed 6 nights

I was there for 6 nights and my room was not cleaned even once, when there welcome paper said it would be cleaned at least one time during my stay. There were areas in the room that had dust like it hasn’t been cleaned in a long time.

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Rooms

Apartments can be spacious and well equipped with kitchens, but decor feels dated in places; some rooms are small or awkwardly laid out, with several noting weak shower pressure and noise from pools or external equipment.

Related guest reviews

6

Ingrid

Sep 19, 2025

·

Stayed 2 nights

Somewhat dated and past it’s hey day. Limited services available while we were there.

8

Rachel

Jan 12, 2025

·

Stayed 4 nights

This is a great hotel in a fantastic spot. Great pool area, well suited to small kids and large. However, I wouldn’t want to be adults only group and by the pool, it’s not very peaceful. Second time I’ve stayed in this area. It’s beautiful; stunning beach on your doorstep though it may only be patrolled on school holidays and weekends so check ahead or drive 5-10 mins to other gorgeous beaches. The creek is incredible. Clear waters, shallow enough for the little kids and still fun for the big ones. The restaurants and a few shops on The Salt ‘strip’ mean you can always everywhere and don’t need to leave the area if you don’t want to. Rooms here are very nicely done with luxury beds and linens and a really good size, very well suited to families, especially with the kitchenettes included and big bathrooms. You can easily put a roll away for a kid in the living area, without taking up all the space. We were a family of 1 adult and 2 kids with heaps of room. Free bikes can be taken into the main drag of Kingscliff via a beachside track, incredibly safe and pretty. 10 mins bike ride, 20 minute stroll. Service is pretty average. Manage your expectations. I read all the crap reviews and can agree that service isn’t what they’re known for but if you’re happy to get up from your lounger and order your own drinks and don’t expect/need the 5* service, this is a great hotel in a fantastic spot. Not bad value for families in my view.

6

Padma

Dec 12, 2025

·

Stayed 14 nights

The resort is conveniently located and in a quiet area. Our room was spacious, and having a kitchen and laundry during our two week stay was a necessity we would have struggled to do without. Free undercover parking was also a plus. The resort is not like a hotel, unless you have paid for a more expensive room, room service is only provided once per week. When supplies are needed, these are to be obtained from reception, which is almost always a very long wait and so we ended up just buying things like toilet paper, detergent etc. The rooms are okay, quite nice but a little dated. They are quite clean in general, but the cleaning is not detailed. The cupboards smell musty/mouldy and haven’t been cleaned, there is a layer of dust inside. All the kitchenware smells like the cupboards. It looked as though mould was starting to appear on the bathroom ceiling. The pool area is lovely, but unfortunately often occupied by screaming, splashing children. The nearby beach is beautiful, but quite rough - better for walks than swims. We often drove to Coolangatta beach about 20min away. We really enjoyed our time on the whole, but would probably look at staying somewhere different next time.

2

Barbara

Mar 5, 2024

·

Stayed 1 night

Room was so small and so badly planned. Two doors to get to the toilet, it was like a maze. Can’t imagine what idiot must have planned the layout. Had next doors air conditioning unit on our balcony groaning away all night. Will never go back and definitely don’t recommend staying here.

6

Melanie

Nov 5, 2025

·

Stayed 1 night

Room was very small, no where to put 2 suitcases. Rooms could do with renovating, bathroom is tired, shower head very basic and tiles are a bit mouldy. Peppers are usually better quality rooms so was disappointing. The location is lovely in Salt Beach, the on-site restaurant doesn’t open every night but there are other restaurants across the road.

6

joanne

Jul 9, 2025

·

Stayed 1 night

The place is gorgeous however we got no sleep as a motor was stopping and starting ALL night from 2am- the constant drumming kept us awake

10

Adam

Feb 25, 2024

·

Stayed 2 nights

Everything was great apart from the water pressure in the shower. Little more than a dribble. All other facilities and aspects of the stay was outstanding. Great short stay. Will definitely be back.

6

Lisa

Oct 16, 2024

·

Stayed 2 nights

The checkin could be improved by more information around locating our room. There was no signage in the car park about where to find the correct lift to the correct wing. There were a number of guests who arrived at the same time as us, and we were all having issues trying to find our rooms. This was frustrating as we were very tired and just wanted to have easy access to our room. Also, having the pools open until 10pm created noise from guests around the pool area into the evening which caused us to close our doors and windows due to the excessive noise. Overall, a beautiful resort and we really enjoyed our stay. Thank you.

10

Druen

Oct 1, 2025

·

Stayed 1 night

Room was far larger than I expected. Essentially an apartment. Lots of amenities.

8

Annemie

Sep 28, 2025

·

Stayed 3 nights

Amazing pools, one heated, nice breakfast buffet (should be included in the room rate though), and received a free upgrade to a larger room which was super spacious and had a little kitchen area.

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Service

Staff are often friendly, but service is inconsistent with understaffing, long queues, slow responses, and occasional rudeness or missed follow-ups. Check-in and requests can take time.

Related guest reviews

8

June

Nov 19, 2024

·

Stayed 1 night

We booked this property at the last minute, due to a canceled flight. The staff at reception was very helpful and friendly. We were upgraded to a suite, but did not get to enjoy all the facilities as we left at 6am. The room was clean, spacious and equipped with everything you could need for a comfortable stay.

4

Jorge

Jul 2, 2025

·

Stayed 1 night

The reservation staff in my checking did not have my Accor membership details and even when provided did not acknowledge or even cared to decor returning guest. One male in particular was rude and showed arrogance in trying to educate me on my membership status with Accor. ( short brown hair with an unshaven face) had showed the worst attitude towards me when I asked about a complimentary drinks voucher which was promised to me upon my check in. I felt unvalued as a guest and his arrogant attitude towards me was unacceptable as far I was concern. I’m a gold Accor member who booked a room in a separate platform to Accor but this arrogant male tried to devalue my experience by giving me a lecture. I told him I was not impressed with his attitude. I also experience different levels of knowledge from the reservation staff which also adds to the overall poor experience ..

8

Annette

Jun 15, 2025

·

Stayed 2 nights

The staff were lovely and very helpful

6

Gabrielle

Feb 16, 2025

·

Stayed 2 nights

Our stay was very average. It seemed that there were staff shortages everywhere, poor staff at breakfast couldn’t even refill cutlery. Ordered drinks and food for around the pool, took 40 minutes to arrive and it was cold, silly system where 2 staff are needed to deliver food (can’t get into the pool area without swiping in and out), therefore two of the three staff were required just to deliver the food while one took orders, made food, poured drinks etc.. it was crazy. Nachos was dry overcooked cold and the cheese was congealed. Had to line up for 15 minutes to get pool towels (as reception staff hand them out), if they’re busy then you just wait in line, goodness knows why they don’t provide them in the rooms! We were allocated a disabled room (not requested or required) which was located at the very end of the wing, I would hate to have mobility problems and have to walk all the way to the room. Poor drainage in the bathroom. Outdoor balcony was dirty, ants everywhere, outdoor furniture was very old and needed replacing Bed comfortable. I felt so sorry for the staff having to work under such circumstances.

2

Robb

Nov 25, 2023

·

Stayed 1 night

The girl on the desk was rude, unhelpful, and made me feel like I was putting them out by trying to stay there

2

Janine

Oct 8, 2025

·

Stayed 1 night

I was awoken in the early morning by the service desk asking me to assist another guest who couldn’t gain entry due to an electronic key not working. I had arrived late the night before and had been intending to sleep late. There was only one staff member rostered on in the middle of the school holidays, very poor service.

6

Kwame

Aug 27, 2025

·

Stayed 1 night

There were not enough staff to check guests in. The room was dusty, the tv didn't work, and the ironing board kept collapsing on me.

6

Michelle

Nov 7, 2023

·

Stayed 3 nights

The service level was lower than I had experienced previously at this hotel - this was my third stay in 3 years. There was no restaurant on site, the queue for check in, breakfast, bar service etc was so long each time it became very frustrating. Left the breakfast queue one morning after waiting 20 minutes to be seated and missed my included meal. The staff were inattentive and there was no room service available.

6

Jacqueline

Nov 16, 2025

·

Stayed 1 night

There were renovations at the time we visited, I didn’t know there would be no bar (well a makeshift that couldn’t make a cocktail) and no dining facility. There were venues not far from the resort so it wasn’t hard to find food. Reception staff was lovely But extremely busy so that wait to was lengthy

10

Tracee

Apr 12, 2025

·

Stayed 1 night

The staff were friendly and helpful. The room was lovely and the public areas were clean and inviting. We’ll be back.

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Location

Quiet, convenient Salt Beach setting with restaurants and the beach a short walk away.

Related guest reviews

10

Lynne

Aug 7, 2025

·

Stayed 3 nights

Bed was extremely comfortable and the dining options were just around the corner. Very accessible

10

Julie

Nov 18, 2025

·

Stayed 2 nights

Perfect location to restaurants

8

Melinda

Dec 10, 2024

·

Stayed 1 night

The pool area is quite lovely. The Resort itself is nice enough although is starting to get a bit tired. We stayed on a Wednesday night and the Restaurant wasn't opened. The "cocktail bar" is OK, but nothing to rave about. There are a few very nice restaurants in very close walking distance. Buffet breakfast was quite nice.

8

Rachel

Jan 12, 2025

·

Stayed 4 nights

This is a great hotel in a fantastic spot. Great pool area, well suited to small kids and large. However, I wouldn’t want to be adults only group and by the pool, it’s not very peaceful. Second time I’ve stayed in this area. It’s beautiful; stunning beach on your doorstep though it may only be patrolled on school holidays and weekends so check ahead or drive 5-10 mins to other gorgeous beaches. The creek is incredible. Clear waters, shallow enough for the little kids and still fun for the big ones. The restaurants and a few shops on The Salt ‘strip’ mean you can always everywhere and don’t need to leave the area if you don’t want to. Rooms here are very nicely done with luxury beds and linens and a really good size, very well suited to families, especially with the kitchenettes included and big bathrooms. You can easily put a roll away for a kid in the living area, without taking up all the space. We were a family of 1 adult and 2 kids with heaps of room. Free bikes can be taken into the main drag of Kingscliff via a beachside track, incredibly safe and pretty. 10 mins bike ride, 20 minute stroll. Service is pretty average. Manage your expectations. I read all the crap reviews and can agree that service isn’t what they’re known for but if you’re happy to get up from your lounger and order your own drinks and don’t expect/need the 5* service, this is a great hotel in a fantastic spot. Not bad value for families in my view.

6

Padma

Dec 12, 2025

·

Stayed 14 nights

The resort is conveniently located and in a quiet area. Our room was spacious, and having a kitchen and laundry during our two week stay was a necessity we would have struggled to do without. Free undercover parking was also a plus. The resort is not like a hotel, unless you have paid for a more expensive room, room service is only provided once per week. When supplies are needed, these are to be obtained from reception, which is almost always a very long wait and so we ended up just buying things like toilet paper, detergent etc. The rooms are okay, quite nice but a little dated. They are quite clean in general, but the cleaning is not detailed. The cupboards smell musty/mouldy and haven’t been cleaned, there is a layer of dust inside. All the kitchenware smells like the cupboards. It looked as though mould was starting to appear on the bathroom ceiling. The pool area is lovely, but unfortunately often occupied by screaming, splashing children. The nearby beach is beautiful, but quite rough - better for walks than swims. We often drove to Coolangatta beach about 20min away. We really enjoyed our time on the whole, but would probably look at staying somewhere different next time.

10

Drew

Jan 2, 2023

·

Stayed 19,359 nights

We loved the pool area and that the beach was only a 5 minute walk away. Great spot for families of all ages.

8

jennifer

Feb 10, 2023

·

Stayed 2 nights

Great location. Great pool.

8

Steve

Jun 3, 2023

·

Stayed 6 nights

Enjoyed our stay at Peppers. Very relaxing, great staff and good location.

10

Rebecca

Sep 28, 2025

·

Stayed 2 nights

Beautiful property, comfortable bed & location is perfect

10

Peter

Feb 15, 2024

·

Stayed 5 nights

We stayed 5 nights and it was enjoyable. It's well positioned. The place is about 20 years old but is very well maintained. The walk to the beach is past several restaurants and a pub and not too far. We also liked the Spa for massages and will return again.

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Dining

Breakfast and on-site dining are mixed: some enjoyed the buffet, while others found it poor, under-replenished, or unavailable on certain days; bar service and cocktails can be uneven. Many guests highlight good alternative dining options nearby.

Related guest reviews

10

Jessica

Dec 31, 2025

·

Stayed 2 nights

Clean room, breaky buffet was terrible

10

Lynne

Aug 7, 2025

·

Stayed 3 nights

Bed was extremely comfortable and the dining options were just around the corner. Very accessible

4

Philipp

Nov 21, 2025

·

Stayed 6 nights

No room service for 6 days, no change of towels or replacement of supplies…we’ve been told we have to pay for that extra… Very dirty common areas, dirty carpet… Season restaurant was also very bad… Breakfast was ok, but needs improvement… Nice facility and location…

6

Jared

Jan 9, 2025

·

Stayed 1 night

Room was neat and tidy but underwhelming, bar and seating area very poor, cheap decor and cocktails were premade and very ordinary. Breakfast was great but the room needs a spring clean, dust everywhere.

8

Michele

May 27, 2025

·

Stayed 2 nights

Rooms very spacious Lovely pool and bar Great value breakfast , so many choices Restaurant at night was excellent

6

Gabrielle

Feb 16, 2025

·

Stayed 2 nights

Our stay was very average. It seemed that there were staff shortages everywhere, poor staff at breakfast couldn’t even refill cutlery. Ordered drinks and food for around the pool, took 40 minutes to arrive and it was cold, silly system where 2 staff are needed to deliver food (can’t get into the pool area without swiping in and out), therefore two of the three staff were required just to deliver the food while one took orders, made food, poured drinks etc.. it was crazy. Nachos was dry overcooked cold and the cheese was congealed. Had to line up for 15 minutes to get pool towels (as reception staff hand them out), if they’re busy then you just wait in line, goodness knows why they don’t provide them in the rooms! We were allocated a disabled room (not requested or required) which was located at the very end of the wing, I would hate to have mobility problems and have to walk all the way to the room. Poor drainage in the bathroom. Outdoor balcony was dirty, ants everywhere, outdoor furniture was very old and needed replacing Bed comfortable. I felt so sorry for the staff having to work under such circumstances.

6

Melanie

Nov 5, 2025

·

Stayed 1 night

Room was very small, no where to put 2 suitcases. Rooms could do with renovating, bathroom is tired, shower head very basic and tiles are a bit mouldy. Peppers are usually better quality rooms so was disappointing. The location is lovely in Salt Beach, the on-site restaurant doesn’t open every night but there are other restaurants across the road.

4

Nicholas

Nov 19, 2024

·

Stayed 2 nights

No water in the room. Reception not very helpful. Great pools but lacks in the way of food and I was asked to pay 38ausd in the morning if I wanted a glass of water only. Apparently it has to be classed as part of a buffet breakfast. The breakfast was underwhelming for 38 AUSD. The room was clean but the apartment doors sounded like cannon going off whenever anybody left their room. I could hear wires a lot of shouting going on around too. Could do better.

6

Jacqueline

Nov 16, 2025

·

Stayed 1 night

There were renovations at the time we visited, I didn’t know there would be no bar (well a makeshift that couldn’t make a cocktail) and no dining facility. There were venues not far from the resort so it wasn’t hard to find food. Reception staff was lovely But extremely busy so that wait to was lengthy

8

Annemie

Sep 28, 2025

·

Stayed 3 nights

Amazing pools, one heated, nice breakfast buffet (should be included in the room rate though), and received a free upgrade to a larger room which was super spacious and had a little kitchen area.

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Month	Average price
January	$217
February	$151
March	$146
April	$130
May	$135
June	$125
July	$160
August	$153
September	$176
October	$196
November	$208
December	$204

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $174	21 $178	22 $165	23 $157	24 $182	25 $272	26 $250
27 $184	28 $184	29 $184	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
				1 $250	2 $371	3
4 $371	5 $169	6 $140	7 $140	8 $195	9	10
11 $126	12 $133	13 $126	14 $126	15 $174	16	17
18 $107	19 $107	20 $107	21 $294	22 $286	23	24
25 $107	26 $107	27 $176	28 $195	29 $140	30	31

Peppers Salt Resort & Spa

Prices for Peppers Salt Resort & Spa

Monthly average prices

About this property

Location

Room options

Hotel Room

One-Bedroom Spa with Plunge Pool

Two-Bedroom Spa with Plunge Pool

Hotel Room with Pool View

Three-Bedroom Spa Suite

Three-Bedroom Bale Apartment

Two-Bedroom Bale Apartment

Two-Bedroom Spa Suite

One-Bedroom Spa Suite

Two-Bedroom Apartment

One-Bedroom Spa Suite with Pool View

One-Bedroom Bale Apartment

Hotel Room with Plunge Pool

Two-Bedroom Spa Suite with Pool View

Guest reviews of Peppers Salt Resort & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Peppers Salt Resort & Spa

Considering this hotel for your Kingscliff trip?

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