Name: Grand Mercure Batam Centre
Address: Jalan Raja H Fisabilillah Teluk Tering Kecamatan Batam Kota, Batu Ampar, Indonesia, Batu Ampar, Riau Islands, Indonesia
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 709 verified reviews

10

Yin Mei

Mar 18, 2026

·

Stayed 3 nights

Modern hotel . Staff friendly . Good swimming pool . Good location . Only issue is that still has a lot of construction sites working around hotel

10

Mats

Mar 14, 2026

·

Stayed 2 nights

All good. Kind staff. Great breakfast. Swimmingpool a bit shallow but apart from that very nice.

6

Nur Mohammed

Feb 12, 2026

·

Stayed 1 night

Breakfast is good. Clean. More friendly staff would be better. At least a smile from the reception would be nice w

8

Ronald

Feb 2, 2026

·

Stayed 1 night

Room and amenities was great. Breakfast spread was excellent. Water temperature was inconsistent.

10

Alan

Jan 30, 2026

·

Stayed 3 nights

Staff very friendly and helpfull. Hotel very clean.

Jalan Raja H Fisabilillah Teluk Tering Kecamatan Batam Kota, Batu Ampar, Indonesia

Location

In the heart of Batam, Grand Mercure Batam Centre is within a 5-minute drive of Museum Batam Raja Ali Haji and Batam Centre Ferry Terminal. This golf hotel is 1.2 mi (1.9 km) from Batam Centre and 1.3 mi (2 km) from Batam Sign.

One Batam Mall(0.4 miles)

Maha Vihara Duta Maitreya Buddhist Temple(1 miles)

Batam Center Shopping Area(1 miles)

Batam Centre Ferry Terminal(1 miles)

Batam Centre(1 miles)

Museum Batam Raja Ali Haji(1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, parking is available on-site and is free for guests.

A buffet breakfast is offered for a fee. It is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM. Children aged 5 and younger eat free breakfast.

Check-in is from 2:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Yes, airport shuttle services are available for a fee of IDR 195,000 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

The property is located in the heart of Batam, within a 5-minute drive of Museum Batam Raja Ali Haji and Batam Centre Ferry Terminal. It is approximately 1.2 miles from Batam Centre and 1.3 miles from Batam Sign.

Yes, there is an outdoor swimming pool available, with access from 6:00 AM to 6:00 PM. The pool is seasonal.

Children are allowed at the property, and those aged 5 and younger can stay for free. Specific policies regarding additional amenities for children are not provided.

The property offers rollaway beds for a fee of IDR 500,000 per night. Advance request or confirmation is required for extra beds.

Grand Mercure Batam Centre

Amenities

Property description

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