Merlynn Park Hotel

Staff and amenities.

The sink,toilet, escalator,30%of the elevators, some gym equipment, furniture handals, remote control, etc…were broke. Stains on ceilings, food was par, reception desk had duck tape on it, the speakers were blown on the TV. The shower flooded the floor, rusted and banged up items in room. Waaaaay outdated, the safe was basically in the floor, the clothes closet didn’t close, etc… and it was DIRTY. The pillows were comfortable and most of the staff was very friendly.

the white light around lobby and around the hotel is not calming. the in-room safe was not working. the hotel is due for a refresh and refurbishment. I wish the staff can be more customer oriented and takes more initiative. They are courteous and warm, just lack initiative.

Great staff working there,thank you so much

The rooms were dirty and old, I know because I had to change my room 3 times. I even paid for an upgrade to a suite because I thought it might be nicer, but it wasn't. The air conditioning didn't work in 2 rooms. They tried to fix both but it still didn't work. The staff was nice but the hotel rooms are old, smelly and gross. I wouldn't recommend it to anyone!