Name: Country Inn & Suites by Radisson, Downtown Albany New York
Address: 300 Broadway, Downtown Albany, Albany, New York, United States of America, Albany, Albany County, US
Price range: $101–$268 per night
Rating: 7.87

What guests think

Across recent stays, Country Inn & Suites by Radisson, Downtown Albany New York is frequently described as clean and comfortable with spacious rooms and helpful staff, and its proximity to the MVP Arena and downtown attractions is a clear advantage.

Many reviews cite recurring HVAC problems leading to uncomfortably warm rooms, plus traffic or guest noise. Breakfast is commonly described as basic with limited selection and often no meat, and on site parking carries an extra fee and can run out. Several guests find the immediate area by the highway and bus terminal uninviting, with signage and access a bit confusing, though it remains walkable to certain venues. Expect a value focused stay with trade offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On site parking requires a fee and spaces can be limited, especially when the hotel is busy. A few reviews mention signage or finding the entrance is difficult.

Related guest reviews

8

Sean

Aug 16, 2025

·

Stayed 1 night

Limited parking for those like myself that arrived late at night. Otherwise everything was great

6

Latoshia

Jul 20, 2025

·

Stayed 1 night

When you first walk into the hotel it has a bad odor. The smell is also in the rooms. Not sure what the smell is but it’s not very pleasant. Parking: You pay $19.99 for parking and then you can’t find a parking spot. We were told the spots are first come first serve. If there are 190 parking spots and 134 rooms and each car has to pay for parking there shouldn’t be an issue with finding a spot. We were then told to park on the street OR at the greyhound terminal for $30. This caused a lot of havoc last night because so many people paid for parking and there we no parking spots. We asked for extra towels and wash cloths at 9am and by 10:20am we hadn’t received them so when my niece went downstairs to ask for them she was told we had to request them from our room (although they handed another customer towels at the counter). So we called again and the guy answering the phone had someone bring them up at about 10:40am. There was a small hole over the toilet (we stuffed tissue in it) which was weird.

8

Eileen

Jul 20, 2025

·

Stayed 1 night

My concern/complaint would be the parking fee they charge for a lot that can not house all the guest cars! We paid an additional fee & ended up parking on the street! Poor management policy! The staff employees are all very nice!

6

Christopher

Aug 5, 2025

·

Stayed 4 nights

The hotel itself is good, it’s just in a sketchy part of town. It’s surrounded by abandoned buildings and right next to the highway, which you can hear all night. I wouldn’t want to be outside the hotel after dark. Inside it was very clean and our room was nice but the bed we had in our room had a broken spring that we could feel. The breakfast was average in terms of what is offered, although one of the mornings they were out of most items by 8:30am. If we ever went back to Albany I would pay more to stay in a different hotel. I forgot to mention this earlier but they do charge about $20 a night for parking as well.

8

Joanne

Jun 23, 2025

·

Stayed 1 night

Hotel was sold out; therefore so was the parking. Had to park across the street for a larger fee. Air conditioning was very poor; dropped two degrees from 76-74 overnight. Bed was too soft. Breakfast was average; nothing special

4

Brendan

Aug 11, 2025

·

Stayed 1 night

Charged $20 for parking

6

Jesse

Aug 24, 2025

·

Stayed 1 night

A $20 parking fee is ridiculous

4

Joey

Jul 16, 2025

·

Stayed 1 night

Arroved at about 4am. Receptionist was sleeping, when he finaly awoke, it took him about 20 min to check me and my partner in. Oh, and they charge for you parking in their empty lot...wild

10

denice

Mar 9, 2025

·

Stayed 1 night

Stay was excellent, staff was friendly, room was clean and comfortable, only problem we had was finding the hotel there are no signs outside with hotel name.

6

James

May 19, 2025

·

Stayed 2 nights

Hotel is not well marked, and a bit difficult to find.

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Cleanliness

Rooms and common areas are often reported clean and well kept. Some guests noted odors, minor maintenance or pest issues, and occasional housekeeping misses.

Related guest reviews

6

Danielle

Sep 21, 2025

·

Stayed 1 night

The bed looked like someone laid down on it, the bathroom had soap on the sink with package next to it, dirty wet washcloth hanging up on towel rack and garbage not taken out

2

Sophia

Jul 28, 2025

·

Stayed 1 night

The pictures do not match the property at all. I pulled into a parking lot that looked incredibly unsafe, so much so that we hesitated to get out of the car. Upon entering the property the entire place smelled so strongly of smoke that I said something, we asked if we could just cancel, however that was not possible without going through Expedia and I was promised the rooms would be better. Upon entering the room, it too smelled the same, my son was coughing, the water coming from the sink was filled with floating things, and I felt unsafe. We checked out immediately and found a different hotel. This is NOT a safe hotel experience for families, and my son would agree. We could not get out of there fast enough.

10

Carl

Nov 9, 2025

·

Stayed 2 nights

Clean

4

Tracy

Oct 2, 2025

·

Stayed 1 night

Large number of gnats in the bathroom. Very old and outdated. Very limited breakfast with only eggs and no breakfast meat due to a sign saying it was kosher. Should have that in description. Area around hotel near highway, not safe to go walking around outside.

6

Yesim

Apr 30, 2025

·

Stayed 1 night

It was actually a clean hotel BUT too much noise and people staying were all shady persons making loud noises late at night. The corridors and even our room reek of weed all night. It is funny that the hotel has a no smoking policy and they say nothing to cannabis. It was disturbing. The sink in the room was blocked and tv didn’t work. We didn’t bother telling anyone. Breakfast was extremely poor and very bad coffee.

10

Zimya

Sep 23, 2025

·

Stayed 3 nights

I stayed at this hotel for 3 nights and I loved the hotel the cleanliness

10

geneva

Sep 25, 2025

·

Stayed 1 night

Clean and people are heldul

10

Grant

Oct 20, 2025

·

Stayed 1 night

Room was spacious and clean. Staff were very helpful and friendly. Bathroom was great and shower good.

4

Jennifer

May 21, 2025

·

Stayed 1 night

Our room did not have AC, it was blowing but nothing coming out and it was 80 degrees this day!!! The bathroom sink and toilet were not cleaned properly, hair on toilet seat, black stuff come from under sink.

10

Lawson

Oct 14, 2025

·

Stayed 3 nights

Very clean and spacious room. Excellent house keeping staff. Very clean bed linens.Supportive front office staff.

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Rooms

Rooms are generally spacious with comfortable beds, but numerous guests experienced HVAC problems that left rooms warm, along with occasional highway or hallway noise and small maintenance issues.

Related guest reviews

10

Linda

Aug 17, 2025

·

Stayed 1 night

Breakfast which is included for all guests was nicer than most, including hot waffles and scrambled eggs. Rooms are nicely appointed, clean and have comfortable beds and pillows. AC worked well. Good room darkening drapes. Note that if you can’t walk a long… distance ask for a room assignment near the elevator. There are rooms that are a far walk.

6

Myriam

Jun 22, 2025

·

Stayed 1 night

It is well located when you go to the mvp arena. The bed was comfy, the water pressure was good in the shower but the room smelled like a cat peed in there. It was ok for one night, I would have asked for another room if we were staying there for more.

6

Marianna

Dec 19, 2025

·

Stayed 1 night

HVAC in room did not work, room wouldn't get below 74. Noisy location, a lit of traffic and hotel lobby/hallway noise

2

George

May 18, 2025

·

Stayed 2 nights

A/C did not work. Complained 5 times until transferred to new room after 1 night. Limited parking. Parking is not free. Parking fee was waived only because A/C was not working.

4

Tracy

Jul 21, 2025

·

Stayed 1 night

We checked in about 11pm- we got there and there was no parking available (so had to find street parking)- we got to our rooms and 1 was 80 degrees - air appeared to be in, but room never got below 78. We called the desk and they sent someone up quickly, but he said it was on and fine- and let 2 fans. The second room we had the air sort of worked, but there was a musty smell in it.

2

Ida

Jul 11, 2025

·

Stayed 1 night

Book two room a/c we’re not working in either room. Temp was 79 degrees in both, the receptionist did try and find cooler room but they were still 74-76 degrees.

8

Alisha

Oct 13, 2025

·

Stayed 3 nights

Our stay was pretty nice! Even though our AC wasn’t working the condition of the rooms were suitable. My only gripe was the AC. That said, the desk gentleman offered to move us. If we were staying longer, i would’ve.

4

Janelle

Jun 25, 2025

·

Stayed 1 night

We checked in late dropped or bags and went to a concert at MVP arena. Upon returning from the concert we noticed someone had used the bathroom or it hadn't been cleaned. The air conditioning in room 407 didn't work it was 74 in the room all night. The hotel was sold out so there was no changing rooms. Upon check out we told the receptionist about our stay and she stated the manager would call us and offer us a refund. This never happened the manager never called. Disappointed

6

Travis

May 4, 2025

·

Stayed 1 night

The hvac controller in the room didn’t work the window wasn’t able to close completely so I could hear the highway all night the tv service didn’t have espn

10

Grant

Oct 20, 2025

·

Stayed 1 night

Room was spacious and clean. Staff were very helpful and friendly. Bathroom was great and shower good.

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Service

Staff are frequently described as friendly and helpful, with smooth check ins for many stays. There are occasional complaints about communication, billing holds, or delayed responses from management.

Related guest reviews

6

Christopher

May 14, 2025

·

Stayed 1 night

The check in process is not that great. Was charged multiple holds on my credit card with little to no answer as to why.

6

Latoshia

Jul 20, 2025

·

Stayed 1 night

When you first walk into the hotel it has a bad odor. The smell is also in the rooms. Not sure what the smell is but it’s not very pleasant. Parking: You pay $19.99 for parking and then you can’t find a parking spot. We were told the spots are first come first serve. If there are 190 parking spots and 134 rooms and each car has to pay for parking there shouldn’t be an issue with finding a spot. We were then told to park on the street OR at the greyhound terminal for $30. This caused a lot of havoc last night because so many people paid for parking and there we no parking spots. We asked for extra towels and wash cloths at 9am and by 10:20am we hadn’t received them so when my niece went downstairs to ask for them she was told we had to request them from our room (although they handed another customer towels at the counter). So we called again and the guy answering the phone had someone bring them up at about 10:40am. There was a small hole over the toilet (we stuffed tissue in it) which was weird.

8

Sarah

Oct 27, 2025

·

Stayed 1 night

The breakfast was awful. No real selection, no meat, definitely not great. We had a super loud neighbor. Mya at the front desk was great and moved us to new room. The location is sketchy but once you're inside, its very nice.

2

Salaam

Aug 31, 2025

·

Stayed 3 nights

Never got my prepaid room & hotel also kept my $249.00 cash key points

4

Kelsey Gates

Jul 21, 2025

·

Stayed 2 nights

The property itself was difficult to find, and dark and felt unsafe upon approach. The staff at the Reception desk were not helpful, and provided no information regarding parking, amenities and check-in/check-out. The cost of parking per day was not disclosed until my second night, and my key card access was cut-off after one night, despite booking multiple nights. The room was not clean upon inspection, with visible carpet stain, hair in the bathroom, and mold in the corner.

10

Claudia

Jun 12, 2025

·

Stayed 1 night

Quiet, clean, lovely breakfast and wonderful customer service at front desk.

4

Janelle

Jun 25, 2025

·

Stayed 1 night

We checked in late dropped or bags and went to a concert at MVP arena. Upon returning from the concert we noticed someone had used the bathroom or it hadn't been cleaned. The air conditioning in room 407 didn't work it was 74 in the room all night. The hotel was sold out so there was no changing rooms. Upon check out we told the receptionist about our stay and she stated the manager would call us and offer us a refund. This never happened the manager never called. Disappointed

10

Shaun

Nov 15, 2025

·

Stayed 1 night

Check in, check out was simple. When checking in on Friday afternoon, the girl who took care of us (I didn’t get her name) was exceptional! Helpful and cheery. Room was clean and breakfast was excellent. All in all, I can’t wait to come back to stay again!

10

Lori

Sep 21, 2025

·

Stayed 3 nights

Staff was courteous and helpful. Room was clean. The hotel was quiet and the breakfast options were good.

10

Lawson

Oct 14, 2025

·

Stayed 3 nights

Very clean and spacious room. Excellent house keeping staff. Very clean bed linens.Supportive front office staff.

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Location

Convenient for downtown events and the MVP Arena, and near transport hubs. Several guests felt the immediate area by the highway and bus terminal was bleak or unsafe to walk at night.

Related guest reviews

8

Celeste Kate

Jul 16, 2025

·

Stayed 2 nights

Overall our stay was good. Airconditioning was not as strong. Location was great, walking distance to MVP arena

8

Pamela

May 15, 2025

·

Stayed 1 night

Rather noisy because of the traffic and highway near the river

10

Radha

Jul 6, 2025

·

Stayed 2 nights

Convenient location. Can walk to capital and bus station. Friendly staff, clean rooms, coffee in the lobby, room amenities and the free breakfast. The approach to the hotel could use better signage.

10

NANCY

Jul 19, 2025

·

Stayed 1 night

Clean , convenient location. Nice clean comfortable rooms. Good amenities. Outside parking is a little tight. Too desolate of an area at night to walk anywhere.

6

Mikael

Oct 14, 2025

·

Stayed 1 night

Spacious room. Very friendly staff. Most everything at breakfast was wrapped in plastic and served on plastic. Area feels a bit deserted next to the highway and some big parking lots. It’s close to the city centre but I didn’t feel like walking even ten minutes in the dark.

8

Katina Denise

Jul 17, 2025

·

Stayed 2 nights

The location and proximity to the MVP Arena was very convenient; especially for an out of towner like myself.

8

Sateesh

Aug 17, 2025

·

Stayed 2 nights

The property itself is good, rooms are clean, good quality towels & linens, Staff very helpful The location is just off the highway (which is great), but the surrounding area is terrible - dilapidated buildings, run down & shuttered. cannot walk around without feeling lonely and concerned. Have to have a car to go out.

4

Christian

Jul 22, 2025

·

Stayed 2 nights

While those things control-able by the staff were very acceptable The location is terrible. No parking both nights when we got to the property. Property sits adjacent to the highway. It felt like we were under the highway. Abandoned buildings and vacant underpasses surrounded the property. Also, bus terminals and city bus storage sits behind the property. More than once were confronted by homeless people when we went to the car. It did not feel safe in the neighborhood. I would not recommend this property for families.

2

Mary

Jul 30, 2025

·

Horrible experience! Significant problems with the hotel's AC. The hotel itself is clean and modern, but it is located in a terrible area. Not close to any dining and right next to the freeway. I would not recommend.

10

Kimberly

May 19, 2025

·

Stayed 1 night

It was very nice for the price. We went for a concert and was able to walk to the arena.

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Dining

Breakfast feedback is mixed: many found it basic with limited variety and often no meat, while others said it was acceptable or good.

Related guest reviews

10

Linda

Aug 17, 2025

·

Stayed 1 night

Breakfast which is included for all guests was nicer than most, including hot waffles and scrambled eggs. Rooms are nicely appointed, clean and have comfortable beds and pillows. AC worked well. Good room darkening drapes. Note that if you can’t walk a long… distance ask for a room assignment near the elevator. There are rooms that are a far walk.

8

Sarah

Oct 27, 2025

·

Stayed 1 night

The breakfast was awful. No real selection, no meat, definitely not great. We had a super loud neighbor. Mya at the front desk was great and moved us to new room. The location is sketchy but once you're inside, its very nice.

8

Rene

Aug 11, 2025

·

Stayed 2 nights

Breakfast food selection a little limited

6

Henry

Nov 9, 2025

·

Stayed 2 nights

The breakfast did not have any meat options.

4

Lavenia

Aug 24, 2025

·

Stayed 1 night

The stay was ok, the breakfast was mid. No meat whatsoever.

10

aj

Aug 22, 2025

·

Stayed 1 night

good size rooms well stocked and breakfast has plenty of options

6

Dimitris

Aug 10, 2025

·

Stayed 1 night

The bathroom had a slow drain and the breakfast was not up to professional standard

4

Nick

Aug 28, 2025

·

Stayed 1 night

Smelled like cigarette smoke and breakfast was not good and very limited.

10

Benjamin

May 16, 2025

·

Stayed 1 night

Nice place, worked out great for walking to MVP Arena for a concert. Wish Expedia would have said you have to pay for parking but that’s not a big deal. Friendly staff, breakfast was pretty good, nothing too crazy. My wife and I said we will come back here for any future trips to Albany.

10

Lori

Sep 21, 2025

·

Stayed 3 nights

Staff was courteous and helpful. Room was clean. The hotel was quiet and the breakfast options were good.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $195	3 $179
4 $103	5 $124	6 $150	7 $113	8 $104	9 $182	10 $268
11 $116	12 $113	13 $115	14 $101	15 $101	16 $121	17 $133
18 $115	19 $115	20 $102	21 $115	22 $115	23 $168	24 $177
25 $113	26 $118	27 $115	28 $118	29 $115	30 $133	31 $128

Country Inn & Suites by Radisson, Downtown Albany New York

About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Suite, 2 Queen Beds, Mobility Accessible

Standard Room, 1 King Bed

Guest reviews of Country Inn & Suites by Radisson, Downtown Albany New York

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Country Inn & Suites by Radisson, Downtown Albany New York

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $176
20 $106	21 $163	22	23	24 $148	25 $168	26 $158
27 $101	28 $103	29 $107	30 $104