Name: Aloft by Marriott Nashville West End
Address: 1719 West End Avenue, Midtown, Nashville, Tennessee, United States of America, Nashville, Davidson County, US
Price range: $150–$520 per night
Rating: 8.13

What guests think

Aloft Nashville West End earns frequent praise for very friendly staff and spacious rooms, with many guests highlighting its convenient location near Vanderbilt, Music Row, and a short ride to Broadway, but several note aging features and inconsistent upkeep.

Several appreciate the lively lobby with bar and games, occasional live music, and a small rooftop/patio. Common negatives include valet-only parking with high fees, occasional hot-water and AC problems, musty or smoke odors, and hit-or-miss housekeeping and maintenance. Overall, it suits travelers seeking a straightforward base near downtown, with trade-offs around parking costs and building age.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The lobby’s bar, games and occasional live music create a fun atmosphere, and there’s a small rooftop/patio; the hotel is dog-friendly. Parking is repeatedly cited as valet-only, pricey, and sometimes slow or awkward.

Related guest reviews

10

Alexa

May 13, 2024

·

Stayed 1 night

Service here was amazing! The ladies at the front desk made check in and check out and any requests I had a breeze. The only thing that I’d note that might not be on the listing is that you will have to pay for valet parking. About $50 a night! But on that note, I would say this is one of the better valet services I’ve experienced.

8

William

Dec 12, 2024

·

Stayed 2 nights

The hotel was located near to where i had to work. Hotel was nice. One thing tho, people need to be aware if you stay at this hotel parking isnt free. its valet parking only. for overnight parking its $44 a nite.

8

natalia

Nov 9, 2024

·

Stayed 1 night

The hotel has no pool but a great small patio on the 8th floor where you can sit and relax…my reservation included parking but if not it’s a $40 valet parking per day…the blvd was near about 5 minutes in a Uber

10

Ryan

Sep 24, 2025

·

Stayed 2 nights

This hotel was beautiful. Amazing customer service. Great bar in the hotel also in case you just need to chill. I will stay at ALOFT in any city im at.

8

Walter

Jun 4, 2024

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Stayed 3 nights

The staff was very helpful and friendly. Enjoyed the live music and gathering spaces. Room was large and clean but the mattress was uncomfortable.

8

Kathy

Aug 12, 2024

·

Stayed 2 nights

The furniture on the roof top area did not look like the pictures. The furniture was old and needed to be replaced. Everything else was great.

4

Salvatore

Jul 7, 2024

·

Stayed 4 nights

Staff was there but looked like they wanted to be elsewhere. Maid came before 9:00 am asked them to come back later they never came. Room service is every other day! When they did come the following day they did the absolute minimum. Parking at 44/day must use valet. Tipping is via the text messaging app with a 5.00 minimum. Poor valet was overwhelmed in the mornings! Property needs some major updating it looks very lived in!

6

Justin

Oct 9, 2023

·

Stayed 1 night

The check in is ridiculous, says there us a valet but noone there , no way to check in really without parking first . You have to park on 3rd level or above and no entry to hotel without key so you have to get out of the structure walk around to the front . Not cool check in period and then they charge 35 for parking

8

Nancy

Apr 2, 2025

·

Stayed 1 night

Very neat place to stay. Loved the atmosphere of it and the pool table, bar, etc. Checking out was a little disappointing the receptionist was not very nice or helpful.

8

Kenneth

Dec 29, 2022

·

Stayed 1 night

Great location-3 block walk to Vanderbilt and $5 Uber to Broadway. Affordable, Dog friendly, nice staff, free coffee, big rooms, lots of nearby restaurants not as jammed as on Bway. My second stay here. I’ll stay here again.

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Cleanliness

Feedback is mixed: many note clean rooms and common areas, but others report musty or smoke odors and worn spaces. Housekeeping frequency and responsiveness were inconsistent.

Related guest reviews

4

Erica

Aug 14, 2024

·

Stayed 2 nights

During our stay we saw roaches.

6

Michelle

Nov 5, 2024

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Stayed 1 night

The place was okay to stay in but nothing to rave about. Had issues with the bathroom but they moved us to accommodate. Hotel smells musky mixed with pot throughout entire hotel. I would look at staying at the Hyatt, courtyard, or Marriott which are next door or across the street for the same price and updated without the smell.

2

Shana

Feb 10, 2023

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The reviews for this hotel were extremely misleading. Upon arrival the lobby smells strongly of mold. The air is so thick it’s hard to inhale. The rooms did not have the same odor so I decided not to make a big deal. At 9am a tall man doing housekeeping tried to come into the room forcefully as if the room was not occupied. If the top lock would have not been used my privacy would have been invaded. To make matters worse As I gathered everything to leave I found how disgusting the room actually was. I stayed in the double bed suite room number 416. One of the beds had a massive brown stain as well as the wall in the bathroom. Immediately after leaving I contacted the third party my reservation was placed through. The manager agreed to check it out yet two days later still no return phone call. I even called directly to leave a message myself, still no response. If I am passing through Nashville again this will never be a choice to consider staying. After contacting Expedia I am just continuously reminded of the hotels no refund policy regardless of the disgust I found. There is no protection of the consumer. My hard earned money can not be refunded because of a policy although the hotel did not hold up to their standards. Expedia has lost a customer. I will absolutely take my complaints to corporate.

10

James

Mar 26, 2023

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Stayed 1 night

The room was very clean. Everything was modern and updated.

10

Hunter

Nov 19, 2023

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Stayed 1 night

Wonderful hotel and staff. Modern rooms and lobby clean clean clean! Couldn’t get over how clean it smelled and looked. Pillows were typical hotel pillows. Would recommend 10/10

6

Lauren

Aug 11, 2024

·

Stayed 1 night

The property was ok. We had an issue with our first room where it smelled really strongly of urine, my husband who doesn’t notice smells often, even noticed it because the smell hit you in the face as soon as you opened the door. The front desk staff was able to accommodate us in a move to a different room, right next door, no odor. Unfortunately there were no more king size rooms available which is what we originally booked but that was ok because no smell. One of the elevators was really shaky around the 7th or 8th floor and that was a little scary because we stayed on the 10th floor. And the bathroom was clean but didn’t have a shower door so water just kind of sprayed on the floor, not a ton but a light sprinkle for the duration of the shower.

2

Thomas

Aug 17, 2025

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Stayed 1 night

The room smelled like weed. The water in the shower took 10 min to get hot. One of the two car valets has a terrible attitude and was rude. This is a very poorly managed hotel.

8

Heather

Dec 30, 2024

·

Stayed 3 nights

Good location, clean and neat rooms.

2

Jim

Jul 13, 2024

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Stayed 1 night

My first time using Aloft. Check-in was delayed because of some type of computer issue that would not run my credit card. Arrived at room, but it had not been cleaned since the last guest. After returning to front desk, was eventually assigned a new room. Room was clean, but hair from previous guest was stuck to one of the pillow cases. Other than these issues, everything else was fine - very average hotel.

10

Melissa

Jun 21, 2025

·

Stayed 1 night

The staff was very nice and the hotel was very clean

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Rooms

Rooms are notably large, often comfortable, and some have views. However, several mention dated decor, dim lighting or broken blinds, noise or AC issues, and unreliable in-room Wi-Fi.

Related guest reviews

6

Marianella

Oct 14, 2023

·

Stayed 4 nights

We couldn’t connect or use wifi during our stay. No wifi in the room.

4

Ceara

Aug 24, 2025

·

Stayed 2 nights

Do not be fooled that this hotel is under the Marriot umbrella. The room was huge, dated, smelled and felt wet. The outlets are old and mostly didn’t work.

8

sonja

Apr 21, 2025

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Stayed 4 nights

Staff was fantastic! It was a clean hotel and Lisa at the bar was super nice. Our only complaint was the shower, it took forever for hot water The electric blinds were broken so our room was dark

10

andrew

Dec 18, 2023

·

Honestly the rooms are huge. The room had a couch with a side area for guest or kids. The area is very walkable to music row and about a mile down the road to broadway bars.

8

Eric

Jan 8, 2024

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Stayed 3 nights

Place was a good location from Vanderbilt (less than a mile) and Broadway bars (1 mile but walkable) the room was big and clean. The walls are paper thin so did hear people next door every night but not the worst. 4 out of 5. Solid stay overall

10

Toni

Jul 20, 2025

·

Stayed 1 night

We got in from Ohio around 1. Went to check in and the front desk didnt hesitate, got us a room right away. She was such a friendly lady! Rooms are huge and clean. Only downfall is the room didnt have much light it was pretty dark.

8

Mary

Oct 8, 2024

·

Stayed 3 nights

Aloft was a great location in Music Row and had a pretty nice atmosphere. The room was very spacious and the bed comfortable. There was no way to open the blinds on the windows and the shower leaked water all over the floor and onto the carpet - but these were minor inconveniences. We were frustrated with the TV and how hard it was to get the Tennessee Titans football game - we missed the first quarter completely. The air conditioner was also very noisy.

10

Katherine

Sep 24, 2025

·

Stayed 4 nights

Amazing front desk staff, they were all so friendly! The rooms was very spacious and well appointed. The cleaning staff were very friendly and accommodating, they recognized we would need extra toiletries. Definitely would recommend this hotel for all of this plus location close to downtown, Vanderbilt and the gulch.

10

Cyndi

Apr 10, 2024

·

Stayed 4 nights

The location of the hotel was perfect for walking around downtown. The room was pleasant and lobby was inviting. The mattress in our room needed to be replaced.

8

Candace

Aug 1, 2025

·

Stayed 3 nights

The women who manage this property were most personable, pleasant, and accommodating from the moment I entered. Property certainly needs some upgrades but my room was comfortable. WiFi and mobile reception left me in a dead zone outside of lobby. Very accessible location with quick rides under $10 to Broadway. Great stay.

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Service

Service is frequently described as friendly and helpful across front desk, bar and valet, with smooth check-ins and occasional upgrades. Still, some guests reported rude interactions or slow responses.

Related guest reviews

2

Samuel

May 18, 2025

·

Stayed 4 nights

Staff didn’t help. Did not change sheets or towels. Broken things in room that were promised multiple times to be fixed. Were not fixed. Did not change room for these, even though they told us they would

10

Laurel

Aug 10, 2025

·

Stayed 4 nights

Aloft Nashville West End was comfortable and clean. The staff was incredible. Shout out to front desk Nadia and bartender Lisa. They took great care of us.

10

Jodi

May 17, 2025

·

Stayed 3 nights

Nice property. Super friendly and professional staff, including valet service (Hayden!). Easy walk to Broadway and other food options!

10

Alexa

May 13, 2024

·

Stayed 1 night

Service here was amazing! The ladies at the front desk made check in and check out and any requests I had a breeze. The only thing that I’d note that might not be on the listing is that you will have to pay for valet parking. About $50 a night! But on that note, I would say this is one of the better valet services I’ve experienced.

6

Kasey

Aug 21, 2024

·

Stayed 1 night

I have stayed here three times before. My daughter attends Vanderbilt University. Today, upon entering the front desk, woman was rude. She asked me to insert my credit card and I said I’ve paid for the room and I’ve shown you my ID. She replied: This is for valet parking. I said the thrice times I have been here. I parked my own car. She stated.: We don’t do that anymore. So I had to carry my bags and my son carried his back out to wait 20 minutes for the valet to show up. He was kind, but it took another seven minutes for him to take down information. We were tired. We’ve been on the road for over 18 hours. We had to carry our bags up the steps and over to the elevator. This probably would not have been a problem had been graded with a smile. Explained why Being charged for valet and the fact that the valet person was not available when we arrived. Also, the TV Which is never been a problem I cannot access the movies which I am required to rent. When I returned from having dinner with my daughter this evening, I walked in front desk, person sitting there no one else around and not even greeting. Why am I going to call down and report that I have a system message and I can’t watch TV.

4

Daniel

Aug 14, 2023

·

Stayed 1 night

Didn’t feel like an Aloft, or a Marriott property generally. Called ahead and very unfriendly. Glum. Same on site. Staff just not interested. And the property, layout, garage attachment is just plain weird. Aloft/Marriott needs to blow this place up and start from scratch. Also, when staff are this bad there’s always an on-site management/Leadership problem. Got to be.

10

Katherine

Sep 24, 2025

·

Stayed 4 nights

Amazing front desk staff, they were all so friendly! The rooms was very spacious and well appointed. The cleaning staff were very friendly and accommodating, they recognized we would need extra toiletries. Definitely would recommend this hotel for all of this plus location close to downtown, Vanderbilt and the gulch.

10

Adrianne

Jul 13, 2024

·

Stayed 1 night

The staff was so incredibly helpful!

10

Ann Marie

Sep 3, 2023

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Stayed 1 night

We were just here for one night but really enjoyed the stay. The staff was beyond great. They were super helpful, extremely nice, and very efficient. Could not have asked for better customer service. The room was very spacious and clean. It’s not that close to Broadway, kind of walkable but not really. Probably best to Uber it to downtown. But still great hotel and would stay again.

8

Nancy

Apr 2, 2025

·

Stayed 1 night

Very neat place to stay. Loved the atmosphere of it and the pool table, bar, etc. Checking out was a little disappointing the receptionist was not very nice or helpful.

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Location

Convenient for Vanderbilt and Music Row, and a short ride or longer walk to Broadway, with many restaurants nearby. A few found the walk to downtown longer than expected or along busy roads.

Related guest reviews

8

Michael

Apr 5, 2024

·

Stayed 2 nights

Nice rooms. Close walking distance to downtown. Staff was all very nice and helpful.

10

Pamela

Jun 27, 2025

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Stayed 1 night

The staff were very helpful and friendly! Fantastic location.

8

Stephen

Oct 8, 2024

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Stayed 5 nights

Didn't fully appreciate the distance to Downtown and the walk along a busy dual carriageway. Local bus didn't help. Otherwise, hotel, staff and facilities were good and most importantly, we had a good shower and a good night's sleep.

10

henry

Jan 15, 2024

·

Stayed 2 nights

Great location

10

Rachele

May 8, 2024

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Stayed 3 nights

Really enjoyed our stay! I really loved the location close enough to walk to all of the fun on broadway but far away it is not right in the middle of the craziness. Bonus was it is only a couple of blocks away from a Whole Foods!

10

Brandi

Jul 12, 2024

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Stayed 4 nights

Aloft was great. The staff was very friendly. It’s a short Uber or scooter ride to downtown.

10

GABRIELA

Jul 17, 2024

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Stayed 1 night

The proximity to downtown without the hefty price is reason enough to stay here.

10

Katherine

Sep 24, 2025

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Stayed 4 nights

Amazing front desk staff, they were all so friendly! The rooms was very spacious and well appointed. The cleaning staff were very friendly and accommodating, they recognized we would need extra toiletries. Definitely would recommend this hotel for all of this plus location close to downtown, Vanderbilt and the gulch.

10

Danielle

Jul 9, 2024

·

Stayed 1 night

Great West End location near several breweries and restaurants not far from Centennial Park and Vanderbilt

10

Rob

Jul 24, 2025

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Stayed 2 nights

Cute and out of the way, yet close enough to grab an Uber, a Hop on Hop off bus, or a motorized scooter.

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Dining

The on-site bar and lobby offer good cocktails and light bites, and some guests enjoyed breakfast. Others found drinks pricey, the menu limited, no free breakfast, or the bar closed at times.

Related guest reviews

10

Guy

Apr 14, 2025

·

Stayed 1 night

We had tickets to go see Wanda Sykes at the Ryman so it was 1.5 miles. We took a taxi each way. It was perfect and the hotel staff were all fabulous and the Barr area. Good food! Great drinks. And our room was fabulous. Nothing we can say that we feel was missed

10

Michelle

Jan 1, 2025

·

Stayed 2 nights

Pretty nice place close to Broadway without being to close. Close to busline so able to use city bus for local transportation. Super kind and friendly staff. Only negative for me would be surcharge for breakfast.

10

Dan

Aug 28, 2025

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Stayed 1 night

Good price point could really use food service. However there are several eating establishments near by my only issue is my knees have both been replaced plus my spine has also been fractured thus walking isn't a great option for me.

8

Bridgett

Aug 3, 2024

·

Stayed 3 nights

They need to have free breakfast

10

Taylor

Mar 25, 2025

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Stayed 3 nights

We really enjoyed the atmosphere of Aloft. We were always greeted with positive employee interactions. The fitness center was great, we tried the breakfast and it tasted amazing. We will definitely be staying there again.

8

Matt

Aug 17, 2025

·

Stayed 2 nights

Beds were decent. Drinks at the bar were a little overpriced

10

Leesa

Feb 2, 2025

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Stayed 2 nights

I received a complimentary upgrade to a suite, which was great. The staff member that assisted me at checkin was really nice. The lobby area had lots of seating, and was very comfortable. The bar had excellent cocktails and a few food options. We were with a large group, and the staff was very helpful. The room itself was clean and comfortable.

10

Stephanie

Dec 30, 2022

·

Stayed 1 night

Great accomodations & service. Front desk gave great recommendations for dinner & attractions to see. Only bad thing was the bar in the lobby was not open due to no bartender that night, but I own a bar & I understand. Will definitely stay again!!

8

Deborah

Dec 8, 2024

·

Stayed 2 nights

This is my second stay at this location. The location is convenient to the universities and there are multiple restaurants nearby. The location is also easy to reach by nearby highways. I love the room lay out, and the parking and building staff are friendly. The inconveniences: being required to have the valet park our vehicle, the limited menu at the grill, and not having a microwave in the room. I would rather park my own vehicle with in and out privileges then wait in line for the vehicle. The text to send the message for your car doesn't always work. Also, a Fruit and yogurt parfait, non dairy option for hot coffee, simple bacon and eggs, or lighter options would be appreciated for the menu. All in all, it's a nice hotel. I didn't go to the bar this trip. But I don't know if I'll pay $44/ day for parking next time plus tips.

8

Tiffany

May 25, 2025

·

Stayed 1 night

Super cute lobby, friendly staff, clean, quiet, thendy . Yummy breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$99
February	$115
March	$176
April	$202
May	$204
June	$192
July	$157
August	$160
September	$201
October	$214
November	$149
December	$116

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $281	15	16 $261	17 $252	18 $383	19
20 $177	21 $298	22 $418	23	24 $298	25 $326	26 $298
27 $150	28 $187	29 $242	30 $246

Su	Mo	Tu	We	Th	Fr	Sa
				1 $196	2 $261	3 $279
4 $160	5 $214	6	7 $279	8 $289	9 $390	10 $520
11 $187	12 $205	13 $261	14 $224	15 $252	16 $418	17 $363
18 $159	19 $205	20 $335	21 $298	22 $307	23 $438	24 $487
25 $187	26 $168	27 $219	28 $270	29 $187	30 $246	31 $289

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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