Name: Country Inn & Suites by Radisson, Amarillo I-40 West, TX
Address: 2000 Soncy Road, Amarillo, Texas, United States of America, Amarillo, Texas, US
Price range: $74–$147 per night
Rating: 8.5

What guests think

At Country Inn & Suites by Radisson, Amarillo I-40 West, TX, travellers praise clean, comfortable rooms, a large indoor pool and hot tub, friendly staff, and a convenient location near I-40 and restaurants, often at good value.

However, many mention dated decor, worn carpets, and small or awkward bathrooms, with occasional maintenance issues like noisy A/C, tricky key cards, and thin walls or door slams causing noise. Breakfast is frequently highlighted as tasty with hot items and waffles, though some found the layout congested or quality average and the breakfast room crowded. Parking can be tight, especially with trailers, and service ranges from warm and helpful to occasionally brusque. Overall, expect a comfortable, value stay with strong basics and some age-related trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The indoor pool and especially the large hot tub are frequent highlights, though some guests reported a cold or cloudy pool and limited towels. Parking is often tight, particularly when trailers take multiple spaces.

Related guest reviews

6

Linda

Sep 12, 2025

·

Stayed 3 nights

Everything was okay but the pool was freezing and that's why I come there to go swimming and they did not turn on the computer at all horrible experience

8

LAURA

Aug 13, 2025

·

Stayed 1 night

Absolutely no parking. Cars were parked illegally and there was no open spaces available. Front desk admitted it was an issue but they had no solution for the problem.

10

Rachael

Dec 4, 2024

·

Stayed 1 night

The pool and hot tub were enjoyed by the kids. Breakfast had decent options each day but the dining area doesn’t have that many tables. The parking lot seems like it would be big enough but for whatever reason, it was always a struggle at the end of the day. Lots of moving trucks or trailers so people take up a lot of spaces. It would be nicer if the oversized vehicles had a separate area to park nearby.

10

Maureen

Jun 18, 2025

·

Stayed 1 night

We loved the welcoming look of the hotel. The pool and hot tub were large and clean. The breakfast was delicious with options for all.

8

Laura

Oct 24, 2025

·

Stayed 1 night

It was good. Parking lot very crowded

10

Elizabeth

Nov 25, 2025

·

Stayed 1 night

Conveniently located. Beds were comfortable with lots of pillows. Shampoo, conditioner, body wash and lotion pumps in the bathroom. Real thermostat and air, not a window unit. Could hear people walking upstairs. All the room doors slam. Parking lot is small and there were 4 or 5 trailers taking up 4 spots each. Feel bad for everyone who came after bc we took the last spot. Breakfast was waffle machine, bagel bread and muffins, hard boiled eggs, yogurt, juices/coffee, oatmeal packs. Hot food of eggs biscuits and gravy.

10

Elizabeth

Jul 27, 2025

·

Stayed 1 night

We stay here every time we pass through Amarillo. The staff is friendly and efficient and the pool and hot tub are the highlight of our stay.

6

Linda

Nov 20, 2025

·

Stayed 3 nights

overall the motel is nice, BUT, when we went back there the sheets were very itchy, they did change the sheets upon request, much better, the swimming pool was semi cold, not warm enough to swim, but the hot tub is amazing, The breakfast is good, the service is good, They have very small pool towels childrens size. But we still enjoy staying there, They also serve cookies in the evening time & Iced water.

8

Kim

Oct 22, 2025

·

Stayed 1 night

Great pool and hot tub!

8

Donna

Jun 18, 2025

·

Stayed 1 night

Clean, indoor pool was open, good breakfast

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally clean, but multiple reviews note worn carpets, musty odors, and occasional maintenance or dust issues. A few reports mention pests or debris left in corridors.

Related guest reviews

10

Ma Rosa

Nov 19, 2025

·

Stayed 1 night

Clean room

2

Jenifer

Jul 3, 2025

·

Stayed 1 night

Room smelled musty! Clean lobby but room not good

10

Mark

Jul 19, 2025

·

Stayed 1 night

Beds were great. Everything was clean, but the carpet was pretty dirty and really needed cleaning.

6

Doug

Jul 27, 2025

·

Stayed 1 night

While we were there, someone dropped a cough drop paper on the stairs and it sat there for two days. Carpet was dingy and un vacuumed.

10

Raul

Oct 24, 2025

·

Stayed 1 night

Very clean room, great breakfast. It was very clean and someone was there working non stop cleaning and refilling the food items. Older hotel but definitely kept up.

4

Kenneth

Jun 30, 2025

·

Stayed 1 night

The pool and hot tub are what drew us to stay at this hotel. They were both great for our children who had a blast swimming. Breakfast was also a delight. Room seemed to be clean at first, but we awoke to dead roaches on the floor and other little bugs in the restroom. Some were even in our children’s clothes and blankets that were left on or fell on the floor during the night. Pest control needs to be a priority for this establishment.

10

Amy

Jul 24, 2025

·

Stayed 3 nights

Very clean and very safe. Very accessible!

6

Daniel

Sep 21, 2025

·

Stayed 2 nights

Shower head couldn't stay up, dust all over the lamp shades and fire alarms,body wash runing out ,being woken up on Sat morning to vaccimi g before 9am,birds all over outside which left my car covered in poop,alot of rust around door frams and mini fridge

10

Julie

Sep 16, 2025

·

Stayed 3 nights

We’ve stayed here probably 20-30 times over the years and it’s been pretty consistent. Clean and quiet with good service at the front desk. It’s a really good value for a comfortable place to stay.

10

Mike

Jun 17, 2025

·

Stayed 2 nights

Friendly Staff, very clean and pleasant. Really enjoyed the indoor pool and spa, they supply the towels. Be sure and enjoy the breakfast.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious with comfortable beds and quiet A/C in many, but decor feels dated and bathrooms can be small or awkward. Noise from thin walls, upstairs footsteps, and slamming doors is a recurring complaint.

Related guest reviews

10

Tiffany

Sep 12, 2025

·

Stayed 1 night

Clean, friendly, large & spacious room, convenient location. Love that they're pet friendly.

6

Cesar

Mar 26, 2025

·

Stayed 1 night

Just an average hotel. AC is too noisy.

10

Tabatha

Jun 15, 2025

·

Stayed 1 night

Check-in was a breeze. Room was spacious for ourselves and luggage. Bathroom little small but okay. Enjoyed the pool. And morning breakfast was good and clean, lady was on top of it. Overall a great stay.

10

Don

Aug 24, 2025

·

Stayed 1 night

The walls and ceiling’s must have little to no sound proofing. We could hear our neighbors through the walls. The guest above our room sounded as if there were elephants walking about. Very disturbing. Room was beautiful and spacious. Mattress was okay. Bedding was very nice. I would stay here again.

10

Elizabeth

Nov 25, 2025

·

Stayed 1 night

Conveniently located. Beds were comfortable with lots of pillows. Shampoo, conditioner, body wash and lotion pumps in the bathroom. Real thermostat and air, not a window unit. Could hear people walking upstairs. All the room doors slam. Parking lot is small and there were 4 or 5 trailers taking up 4 spots each. Feel bad for everyone who came after bc we took the last spot. Breakfast was waffle machine, bagel bread and muffins, hard boiled eggs, yogurt, juices/coffee, oatmeal packs. Hot food of eggs biscuits and gravy.

8

Sherri

Aug 6, 2025

·

Stayed 1 night

The beds were comfortable and the A/C was quiet. The A/C was really loud in the first room, but we were given another one and it was quiet. Our room was quiet until 11:30pm when we were awakened by a dog barking. My husband got up to find out where the dog was and heard people arguing in their room with a dog constantly barking. Thankfully, it stopped after a few minutes. I was surprised that there were dogs on our floor as we were on the top floor. The breakfast was good, but arranged in a weird way with the main hot food pushed far back in a corner making it impossible for more than one person at a time to serve themselves which created a line of about 8-10 people. i decided to eat a bagel since it wa open, but could not find any cream cheese. There was peanut butter and jelly or syrup. I asked the attendant and she told me it was by the hot food on the other side of the pancake station which required working through other people to get cream cheese. I have never seen a hotel breakfast area arranged to provide congestion rather than a free flow. Other than that and the dog barking, it was a great stay!

8

John

Jun 16, 2025

·

Stayed 1 night

I loved the suite and the bed was very comfy. However, the AC unit was in a closet in the bedroom and was extremely loud. The door on the AC closet rattled loudly and I had to wedge a piece of cardboard between the door and the doorframe to quiet it down.

10

Ashley

Apr 11, 2025

·

Stayed 1 night

It was amazing besides the person above us was walking aroud all moring from 2 am till 630 am very noisy other than that great stay

4

Lisa

Aug 13, 2025

·

Stayed 1 night

I was hoping my stay here would be better than the last hotel I stayed in the week before….it wasn’t. The front desk clerk was very unfriendly, didn’t smile and I didn’t feel a warm welcome. The room was very dated and the carpet looked nasty. The room itself was clean and the beds were comfortable. The doors to the rooms slammed obnoxiously loud. The window in my room was cracked and taped. A storm passed through and we lost power for a bit then it came back on. The tv stayed frozen and I was unable to reboot it. I called the desk 2 times and was told it could’ve got fried by the storm. Understandable that it could not have been prevented but the lady at the desk with no customer service skills or personality sounded like she didn’t want to be bothered.

4

Kellie

Sep 1, 2025

·

Stayed 3 nights

Beds were hard as a rock and can feel the springs. Sofa bed was absolutely terrible. The springs were about 2 seconds from popping you in the bottom. Beds and sofa bed need to be replaced asap. Breakfast was good - not enough space to serve multiple people. Room was clean. Pool was great as well.

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Service

Many guests describe welcoming, helpful staff and quick check-in, yet several encountered brusque front desk or breakfast attendants and slow response to issues. Experiences with key cards and follow-up support were inconsistent.

Related guest reviews

8

Brian

Nov 26, 2025

·

Stayed 1 night

Front desk staff was very welcoming

10

Larry

Oct 15, 2025

·

Stayed 1 night

Beautiful hotel, both inside and outside. The staff was wonderful.

10

Colby

Aug 1, 2025

·

Stayed 1 night

First impressions of the hotel walking in it was a very nice looking well kept building. The lobby area was very nice and clean well kept. The only complaint we had was the lady working the desk was very cold and rude when we checked in the evening of July 30 2025. When we got to the room the AC was already on and the room was very clean and well kept also. Beds looked very nice and everything was in good working order. The shower and toilet were nice and clean. We had no complaints of the room. It was very quiet all night long. We stopped in the breakfast area to only get coffee before heading out early, but the breakfast was out by 6am and appeared to be a good breakfast. There were already guests enjoying food when we left. Overall this is a great property and if ever in the area again we definitely would stay again.

4

Cheryl

Jul 29, 2025

·

Stayed 1 night

terrible stay! toilet was stopped up. could not get anyone to answer the phone at 10 pm. had to wait til 6 am to report and they said no maintenance were available. finally around 8:30 am someone showed up to unstop toilet. we had to go from 3rd floor to 1st floor for bathroom all night and most of morning....

2

Melvin

Sep 16, 2025

·

Stayed 1 night

I came in at like 1030pm on monday and the two ladies who checked us in was vary standoff ish and not vary helpful then woke up the next day and talked to the front desk lady and ahe was rude to me vary beautiful hotel but the staff is not helpful and rude i wouldn't stay here just cause of the unfriendliness of the staff they need to go into deep texas and learn some southern hospitality

6

Kristin

Jul 12, 2025

·

Stayed 1 night

Stayed here several times and always a good experience. This time, rooms were fine as always, check in great, but breakfast not so much. We got there 15 minutes before end time. The extremely unfriendly attendant was literally taking food away while we were standing in front of it. Then glared at us while we ate. Food was gone 5 minutes before it was supposed to be over. Sad because this had been our favorite stop in Amarillo. Staying elsewhere on return trip

4

Beverly

Aug 14, 2025

·

Stayed 1 night

Nice hotel. Spacious room and good selection for breakfast. Nightime reception could be friendlier. Didn't even look at me upon check in (8 p.m. Wednesday)

6

Diane

Aug 2, 2025

·

Stayed 1 night

Staff in breakfast area was rude

10

Kimberly

Nov 23, 2025

·

Stayed 1 night

Staff was very friendly!

10

Oscar

Jul 17, 2025

·

Stayed 2 nights

I would highly recommend this hotel! It is very comfortable and the staff is so amazing! The staff definitely cares about the customers needs, and does everything they can to accommodate.

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Location

Conveniently located off I‑40 near restaurants and shopping, with many finding it quiet despite the highway. Handy for hospital visits and road‑trip stopovers.

Related guest reviews

10

Mary

Jun 3, 2025

·

Stayed 1 night

A bit difficult to get to but a very nice place to stay. We chose this hotel because it is on the west side of Amarillo and we wouldn’t have to deal with traffic in the morning. We would stay here again.

10

Steven

Mar 22, 2025

·

Stayed 1 night

Close to the interstate. A lot of restaurants near by. The facility is in great shape

10

Edwin

May 27, 2025

·

Stayed 1 night

Good go to property. Close to I-40.

10

DEBRA

Nov 13, 2025

·

Stayed 2 nights

We love this location when coming to visit relatives. Homey, quiet, convenient.

10

Joanna

Apr 21, 2025

·

Stayed 1 night

Location was great for stopping on a road trip! Breakfast was great and more than just some bagels or cold cereal. The rooms were comfy and quiet.

8

Chalonnes

Aug 14, 2025

·

Stayed 2 nights

Convenient to hospital and restaurants

10

Stephanie

May 18, 2025

·

Stayed 2 nights

Excellent location, right off I-40, but you can't hear any highway noise! Nice, clean and spacious room. Yummy breakfast, lots of options! Great pool! Helpful staff! We will definitely stay here again!

10

Oscar

Jun 8, 2025

·

Stayed 2 nights

Great location, friendly staff.

8

Marisa

May 6, 2025

·

Stayed 1 night

Convenient location for our needs

10

Jeffrey

Aug 9, 2025

·

Stayed 1 night

Right off the highway so getting back on the road was easy

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for hot items, waffles, and variety. Some guests found quality average or the setup congested, with occasional reports of early shutdowns.

Related guest reviews

6

Kevin

Aug 5, 2025

·

Stayed 1 night

This is an average hotel. The hotel was clean and comfortable but seemed worn out and in need of renovations. The desk clerk seemed irritated when was checked in. The breakfast was average.

8

Rachel

Aug 22, 2025

·

Stayed 1 night

The continental breakfast served at this hotel is much better than most other similar hotels

10

Owen

Aug 27, 2025

·

Stayed 1 night

We enjoyed our stay here. Nice, clean rooms, great staff and we enjoyed a great breakfast. Nearby shopping & restaurants. Would stay again!

10

Misti

Nov 25, 2025

·

Stayed 1 night

Staff was very helpful and nice. The breakfast buffet was really good too :)

10

Christina

Jul 9, 2025

·

Stayed 2 nights

The room was great. The property was very clean. It was very busy, so the breakfast area was chaos. The set up is all wrong. They should have the waffle machine in a different area. When a family of four all stand there waiting to make waffles, it blocks everything. The biscuits were hard as rock, so it's a good thing there was gravy to cover them. The coffee if the front lobby was ice cold. When I told the young lady at the front desk that it was ice cold, she acted bothered that she was going to have to make more. She told me to just dump it out. The older lady that was there with her took the cup, apologized and asked if I would like her to make some more. I declined. She was very nice.

10

Rusty

Aug 28, 2025

·

Stayed 1 night

Easy check in… big room… breakfast was good

6

Brittany

Jun 23, 2025

·

Stayed 1 night

It was a decent place to stay. A little outdated and breakfast was underwhelming. The pool didn’t seem super clean but overall it was an average place to stay for a night.

6

Wade

Sep 16, 2025

·

Stayed 1 night

Hotel is beginning to show it's age. Breakfast was poor.

10

Drea

Oct 31, 2025

·

Stayed 1 night

The room was nice and clean. And the woman at the front desk was very nice. Breakfast was delicious and their waffles were slamming. I have no complaints. I would recommend this hotel to anyone.

10

Fred

Sep 2, 2025

·

Stayed 1 night

Great service and clean room, very comfy!! Excellent breakfast too!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$71
March	$97
April	$97
May	$118
June	$157
July	$155
August	$141
September	$83
October	$83
November	$86
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $114	16 $104	17 $97	18 $147	19 $144
20 $86	21 $89	22 $99	23 $100	24 $118	25 $120	26 $130
27 $86	28 $84	29 $90	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $112	3 $99
4 $74	5 $82	6 $81	7 $93	8 $118	9 $131	10 $139
11 $82	12 $94	13 $89	14 $84	15 $87	16 $100	17 $104
18 $81	19 $82	20 $89	21 $90	22 $84	23 $100	24 $106
25 $77	26 $81	27 $82	28 $86	29 $80	30 $97	31 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Accessible, Jetted Tub

Studio Suite, 1 King Bed, Accessible

Studio Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed

Suite, 1 King Bed, Jetted Tub

Suite, 1 Bedroom

Suite, 1 Bedroom, Accessible

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Amarillo I-40 West, TX

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