Pestana Blue Alvor Beach - All Inclusive Hotel

Lovely hotel but more a 4 star and not a 5

We had issues with our safe. After asking for it to be fixed multiple times, someone finally came 24 hours later. Our fan started working randomly one of the nights, from 23:00 to 02:00, we were unable to turn it off! For an all inclusive 5 star hotel, there werent many food options and even when we came to eat when the restaurant opened, the food was lukewarm / cold. We had pork steaks one day that weren't cooked properly, which resulted in food poisoning...not nice at all - we lost 48nhours of our holiday due to being unwell. We ended up eating outside of the hotel on several occasions due to the limited food options - which we had not bugeted for! The reception and restaurant staff were all very friendly - the main positive of the hotel! The lights/ lamps in the restaurant fell on 2 occasions, just missing guests. This is an expensive hotel for what is offered.

Good value stay overall but food - breakfasts were left out too long so if having late breakfast things dry, chewy and overcooked under the lamps - try put less out, more often. Evening meals no fresh made meats e.g steaks made, just 'hot pot' style food in large oven dishes - they were OK but have had better in other all inclusive resorts. Rooms overall bed comfy and soundproof OK from outside noise but doors don't have auto/slow close so all slammed shut causing loud noise, especially when people came to the room very late or left very early. Otherwise very friendly staff, clean, modern and I will definitely look to stay here again when I return to Algarve. Thank you.

3 starts at best

This is one of the best all inclusive hotels we've stayed at especially with the amazing entertainment staff!