Name: Comfort Suites Austin Airport
Address: 7501 East Ben White Boulevard, Austin, Texas, United States of America, Austin, Southeast Austin, US
Price range: $89–$946 per night
Rating: 7.4

What guests think

At Comfort Suites Austin Airport, travellers repeatedly praise the convenient airport location and generally friendly staff, but report inconsistent upkeep with frequent shower and water pressure problems, occasional pests or smoke odors, and varying room comfort, especially firm beds.

Rooms are often spacious and recently refreshed in places, yet hallways and some bathrooms feel dated or poorly maintained. Airport rides via shuttle or arranged Lyft and on-site parking, including park-and-fly, are appreciated, though a few note dim lot lighting. Breakfast feedback trends positive with waffles and hot items, but some guests found items cold or average. Overall, expect a convenient, budget-minded stay near the airport with mixed maintenance and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Frequent mentions highlight convenient airport transport (shuttle or arranged rides) and on-site parking, including park-and-fly. A few note dim parking lot lighting.

Related guest reviews

10

Stephanie

Apr 17, 2025

·

Stayed 1 night

Great staff and convenient parking

10

Connie

Jun 10, 2025

·

Stayed 3 nights

I enjoyed the room size having a refrigerator and microwave, sitting area with couch. The hotel was quiet I had easy access to the elevator. Transportation to the airport and back was convenient. Staff helpful and we felt safe.

8

Christina

Aug 9, 2025

·

Stayed 1 night

We just needed to stay one night before an early flight. Staff was nice. They got a Lyft for us in the morning and another when we got back

10

Cheryl

Jun 8, 2025

·

Stayed 1 night

We could park our vehicle on premises and it was cheaper than the airport.

8

Mary

Jan 13, 2023

·

Stayed 1 night

We stayed here because of the proximity to the Austin airport and that we could also park our car here while we were gone. An additional fee was charged for parking. The front desk clerk was extremely helpful to us when the hotel couldn't find our booking. He also arranged the Uber for us at 5am the next morning for our trip to the airport.

8

Tom and JoAnn

Dec 5, 2022

·

Stayed 1 night

Very handy having the shuttle to and from the airport. Helpful staff.

8

Sandra

Sep 18, 2025

·

Stayed 1 night

Convenient to the airport. Clean and adequate for a short stay.

6

Amy

Jun 16, 2025

·

Stayed 2 nights

Room was overall nice, had nice view. Water and candy cost 8 dollars very ridiculous. No pool

4

Adrian

Jun 29, 2025

·

Stayed 1 night

Poor parking lot lighting, didn't honor approved requests, bugs flying around in room, sofa bed very dirty with stains, only 1 trash can in room

10

HONG

Jan 15, 2023

·

The staff at this location was excellent. The room was clean and spacious. the beds were extremely comfortable. The bathroom was spotless. Free anytime coffee and breakfast were more than what i could asked for. Best part was the shuttle to and from the airport. Would stay at this location again in a heartbeat.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness and maintenance are mixed: multiple guests cite pests, lingering smoke odors in non-smoking rooms, and bathrooms with poor water pressure or faulty showers. Housekeeping frequency is inconsistent, with reports of limited or missed service, though some stays were clean.

Related guest reviews

6

Alexander

Apr 1, 2025

·

Stayed 2 nights

The room I was in had quite a bit of filth. The sheets and carpet were rather stained. One of my nights I stayed, there were some bugs in the room. I was on the bottom floor, but it was a bit unpleasant.

6

Susan

Feb 9, 2025

·

Stayed 2 nights

The room was fine, but the desk clerks were on the phone behind the service desk every time I needed to do anything. The breakfast was so so. The WiFi password they included on the key card was wrong. They don’t clean the room unless you request it. I requested it and still didn’t get service.

6

Irma

Sep 24, 2025

·

Stayed 4 nights

It is just okay for business purposes but not as a family matter. They cleaned only once . I stayed for 4 nights . Girl at front desk little rude . Guy early morning at front desk very nice .

4

Lucas

Oct 26, 2025

·

Stayed 2 nights

Hotel is what you should expect for the price. Our problem was that our room reeked of cigarette smoke, in spite of the entire hotel being “non-smoking.”

4

John

Nov 22, 2025

·

Stayed 1 night

Parking was ok. Room was painted with new furniture. Bathroom was old and outdated, shower barely worked. Not enough pressure to take an acthal shower. Definitely needs some work. With multiple options surrounding this area, would not recommend staying here.

4

Jose

Jan 7, 2025

·

Stayed 1 night

No water pressure for shower. Worn out tub.

2

Fenilbhai

May 7, 2025

·

Stayed 1 night

Founded roaches in the room

2

Daiven

Feb 3, 2025

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Stayed 1 night

You can tell the place was recently remodeled. Which was very beautiful and had an amazing breakfast. However. I came across roaches in my room and woke up with bug bites. Definitely won’t stay here again unfortunately. As the pest problem wasn’t fixed during the remodel.

4

Lucas

Oct 24, 2025

·

Stayed 2 nights

Hotel was fine, we’ve stayed here before and thought we knew what to expect. Unfortunately on this last trip, while the whole hotel is non-smoking, our room reeked of cigarette smoke. We even had to wash our clean clothes when we got home to rid them of the smell.

2

Sydney

Oct 28, 2025

·

Stayed 3 nights

Room had bugs and mold. Had to stay somewhere else due to how unsanitary it was.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, but comfort is mixed, with many mentioning very firm beds and small pillows. Some note dated finishes or minor issues like light leakage from curtains or window problems.

Related guest reviews

10

justin

Jun 8, 2025

·

Stayed 1 night

Very spacious

10

Connie

Jun 10, 2025

·

Stayed 3 nights

I enjoyed the room size having a refrigerator and microwave, sitting area with couch. The hotel was quiet I had easy access to the elevator. Transportation to the airport and back was convenient. Staff helpful and we felt safe.

6

Erin

Mar 20, 2025

·

Stayed 2 nights

The room was adequate, but the mattress was not comfortable and the pillows were oddly small and square. Overall, incredibly average

4

Vernon

Oct 6, 2025

·

Stayed 2 nights

Hotel was recently remodeled but the bathroom was old and dirty, windows looking out had some kind of coating on them to where you could not look out and the bed was terrible. Not comfortable at all and woke up both mornings with our back hurting.

6

Elizabeth

Jan 11, 2025

·

Stayed 1 night

The staff and property were great. It was clean and nice looking. The only issues we had were the toilet paper holder in restroom was broke, we booked a 1 king suite but got a 2 Queen room (not a deal breaker though) and the beds were sooo uncomfortable!! If you like very firm you’ll have zero issues at this hotel. We didn’t sleep well on the beds because they were way too hard for us.

2

Jesus

Jan 8, 2025

·

Stayed 1 night

The beds were super hard. The couch was more comfortable to sleep on than the beds. Heat unit didn’t work, water head only dripped water. Super bad experience. We won’t stay at this hotel ever again.

10

Jessica

Jan 21, 2025

·

Stayed 2 nights

Nicely decorated and very spacious rooms.

4

Tyson

Mar 27, 2025

·

Stayed 4 nights

Beds are hard spring mattresses and you can literally feel the springs. Good for children who like to jump on the bed. Pillows are homemade and not comfortable, pillow stuffing sewed into a case. Water pressure on the 4th floor a 3/10, you have to stand directly under the shower head and be patient. Bar soap for body wash. The window leaked, when it rained water quickly built-up in the frame. Not horrible, I would just never stay here again unless necessary . The waffles for breakfast were their saving grace.

4

Larry

Sep 21, 2025

·

Stayed 1 night

Stayed for just a night, glad it was only one. The beds were extremely uncomfortable. They were hard and had no support to them. Pillows were the size of couch throw pillows and also uncomfortable. Good luck trying to get a hold of the front desk if your needing something like I did. The room had an iron but no ironing board. No one would answer the phone when trying to get a hold of them. I even went down to the front and still no one to be found. Overall, if you don’t mind a hard bed and only needing to stay one night, then this will do. If needing a longer stay You might want to look at some place else.

10

HONG

Jan 15, 2023

·

The staff at this location was excellent. The room was clean and spacious. the beds were extremely comfortable. The bathroom was spotless. Free anytime coffee and breakfast were more than what i could asked for. Best part was the shuttle to and from the airport. Would stay at this location again in a heartbeat.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with several shout-outs to individual team members. However, guests also report slow or absent front-desk service, reservation or room assignment errors, and inconsistent problem resolution.

Related guest reviews

8

Emma

Sep 5, 2025

·

Stayed 4 nights

Check in was smooth and straightforward. Very friendly staff.

10

Guadalupe

Sep 18, 2025

·

Stayed 1 night

Staff very friendly. Room very clean.

4

Kyle

Mar 11, 2025

·

Stayed 5 nights

Front desk staff was very slow, not friendly, and took a long time to do anything or answer questions. I have called in advance to see if they had a crib available for my baby, which I was told they did. When I arrived, the lady working the desk said she wasn't aware that they even had cribs. Eventually she found it, but it took forever. Multiple other times when I bought items from the store or dealt with the front desk, the employees were not happy or friendly and were sometimes rude. We also went three full days without anybody coming into our room to make the bed, give us new towels, or take out the trash, even though I asked multiple times.

6

Irma

Sep 24, 2025

·

Stayed 4 nights

It is just okay for business purposes but not as a family matter. They cleaned only once . I stayed for 4 nights . Girl at front desk little rude . Guy early morning at front desk very nice .

10

Brann

Mar 13, 2025

·

Stayed 2 nights

The staff was very polite and helpful especially the manager Sam and Tina were great . Very Polite and helpful . They went above and beyond to make sure I was comfortable.

10

Linda

Mar 6, 2025

·

Stayed 1 night

Always a great stay here , so clean and welcoming. The entire staff are amazing !

4

Juliette

Dec 7, 2024

·

Stayed 1 night

Person in the front made us wait an hour in a half or more to check in because the system was still showing the day before, got to get a room til 3am mind you we have kids and we’re getting in late from the airport exhausted. We get the key and we’re trying and trying to get into the room and the key isn’t working then out of no where a guy opens the door and started cussing at us asking us what we’re doing trying to get into his room. So we go down again ask for another room, we get the key to the second room, and one it wasn’t the room we asked for, two the room was dirty. Dirty towels everywhere and the bed undone and three the room was extremely hot. By this time it was almost 4am. Then finally we go down again and demanded another room and the guy just blamed it on the worker that was in before him. Then when we had just got there a car had got broken into to. There was glass everywhere. It was a horrible experience to say the least.

4

Larry

Sep 21, 2025

·

Stayed 1 night

Stayed for just a night, glad it was only one. The beds were extremely uncomfortable. They were hard and had no support to them. Pillows were the size of couch throw pillows and also uncomfortable. Good luck trying to get a hold of the front desk if your needing something like I did. The room had an iron but no ironing board. No one would answer the phone when trying to get a hold of them. I even went down to the front and still no one to be found. Overall, if you don’t mind a hard bed and only needing to stay one night, then this will do. If needing a longer stay You might want to look at some place else.

2

Daryl

Dec 12, 2022

·

The property is seriously run down. However, my main issue is that I am being overcharged and when I contacted the hotel, they never returned my call. I am now disputing the double charges with VISA.

10

Stephanye

Mar 5, 2025

·

Stayed 1 night

Service was excellent. Very impressed with the cleanliness of the rooms. Would definitely recommend

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AI-generated summary based on recent guest reviews

Location

Consistently praised for easy access to Austin-Bergstrom airport and getting around the city; several guests found the area quiet and convenient for early flights.

Related guest reviews

8

olena

Mar 18, 2025

·

Stayed 1 night

spacy, clean room, convenient for airport, parking and breakfast included

10

Adrieanna

Jun 20, 2025

·

Stayed 1 night

Near the Airport, 5mins away from Fast Park and Relax. Loved the phone outlets, it has ever kind of charging outlet so you can charge your phone, super clean room and fast check-in and out

10

Joseph

Sep 15, 2025

·

Stayed 3 nights

Was very convenient to navigate most of Austin from this location and it was very affordable would stay here again.

10

James

Jun 9, 2025

·

Stayed 2 nights

Good location to explore Austin.

10

Matthew

Aug 23, 2025

·

Stayed 1 night

It was close to the airport and dinning places. Very clean and customer service was outstanding

8

Mary

Jan 13, 2023

·

Stayed 1 night

We stayed here because of the proximity to the Austin airport and that we could also park our car here while we were gone. An additional fee was charged for parking. The front desk clerk was extremely helpful to us when the hotel couldn't find our booking. He also arranged the Uber for us at 5am the next morning for our trip to the airport.

8

Brenna

Feb 13, 2023

·

Stayed 1 night

It was a great place to stay before an early flight.

10

Carina

Jun 21, 2025

·

Stayed 2 nights

Great place to stay! So close to the city and in a quiet area. Definitely staying there again!

8

Sandra

Sep 18, 2025

·

Stayed 1 night

Convenient to the airport. Clean and adequate for a short stay.

8

Randy

Feb 16, 2023

·

Stayed 1 night

Very nice. Handy to the airport.

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AI-generated summary based on recent guest reviews

Dining

Most guests enjoyed the complimentary breakfast, noting waffles and a decent hot selection. Some, however, found items cold or average.

Related guest reviews

8

Alexandra

May 27, 2025

·

Stayed 2 nights

Comfortable rooms, good, hot breakfast (bacon, eggs, waffles, cereal. yogurt, pastries). friendly staff, good place to stay if you want affordable and comfortable.

8

Haylee

Mar 24, 2025

·

Stayed 2 nights

Good for weekend stays, right off the highway very easy to find, pretty decent breakfast, pillows were a little small, rooms decent size overall a good stay

6

Susan

Feb 9, 2025

·

Stayed 2 nights

The room was fine, but the desk clerks were on the phone behind the service desk every time I needed to do anything. The breakfast was so so. The WiFi password they included on the key card was wrong. They don’t clean the room unless you request it. I requested it and still didn’t get service.

10

Veronica

Feb 14, 2025

·

Stayed 1 night

They were super nice and helpful. Breakfast was actually really good.

10

James

Jul 26, 2025

·

Stayed 2 nights

Need to improve the breakfasts

10

Fernando

Apr 18, 2025

·

Stayed 1 night

Spent just a night but was homing and quiet and breakfast was great and with fruits and bread and juices and coffee

10

Maria

Feb 20, 2023

·

Stayed 1 night

Excellent service, front desk person, clean room, breakfast excellent, all was excellent!

2

David

Apr 24, 2025

·

Stayed 2 nights

Shower was broken. They could not fix or move us to a room that worked. Water just pours straight down. Exhaust fan in bathroom didn’t work, main light built into the mirror would strobe constantly if turned on. They didn’t even have a clean bed sheet to give us for the pull out couch in our room, let alone pillows or a blanket. Night desk staff was friendly but the management they called basically said there’s nothing they can do. The only thing hot and fresh at breakfast was the waffle you make yourself. The eggs, bacon etc in the heating tray were literally cold like straight from a freezer, yuck! Many other guests at the desk with complaints of their stay as well. Will never go back to this hotel, that is for sure.

10

charles

Sep 10, 2025

·

Stayed 1 night

Breakfast was great!

10

Carolyn D

Dec 31, 2024

·

Stayed 1 night

Very cozy room. When I artived check in was fast and efficient. Room was inviting with ambient lighting when I arrived. I sleep cold so bedding was light but I doubled it up and was quite comfortable. Breakfast was standard fare with Texas-shaped waffle and sausage, potatoes and eggs. I could have used gravy for the potatoes. Price was outstanding!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$76
February	$72
March	$100
April	$85
May	$85
June	$85
July	$80
August	$72
September	$89
October	$118
November	$87
December	$73

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $99	18 $128	19 $129
20 $97	21 $99	22 $98	23 $92	24 $92	25 $126	26 $117
27 $89	28 $89	29 $90	30 $89

Su	Mo	Tu	We	Th	Fr	Sa
				1 $133	2 $168	3 $164
4 $103	5 $101	6 $99	7 $107	8 $137	9 $174	10 $190
11 $107	12 $113	13 $119	14 $116	15 $128	16 $139	17 $143
18 $101	19 $113	20 $117	21 $112	22	23 $946	24
25 $904	26	27	28	29	30	31 $105

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Business Suite, 1 King Bed

Suite, Multiple Beds, Accessible

Business Suite, 1 King Bed, Accessible (Efficiency)

Suite, Multiple Beds

Business Suite, 2 Queen Beds, Accessible

Suite, 1 King Bed

Business Suite, 1 King Bed, Accessible

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Suites Austin Airport

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Prices for upcoming dates