Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 25 per day. Parking is limited and a reservation may be required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee of approximately EUR 19 per person.

Does the hotel allow pets?

Pets are allowed at the hotel with a fee of EUR 15 per accommodation, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Mainz, within a 10-minute walk of Fastnachtsbrunnen and St. Stephan’s Church. It is approximately 1 mile from Mainz Cathedral and 1.3 miles from Rheingoldhalle.

What are the hotel's policies for guests staying with children?

Up to 2 children aged 16 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Leonardo Hotel Mainz

What guests think

At Leonardo Hotel Mainz, reviewers frequently praise friendly, accommodating staff, renovated and quiet rooms with comfortable beds, and a walkable location near the center, while noting the uphill return from town and public parking that can be tricky or pricey.

Breakfast is widely appreciated for its variety and quality, though a few guests found it busy or pricey. The spa and pool area receives positive mentions, but some reported small size, occasional closures, or a nonworking hot tub. Several guests experienced air conditioning or heating problems, and isolated comments noted service lapses at reception or in the restaurant during renovations. Overall, expect a comfortable base with strong breakfast and wellness options, but check facility status and room climate control.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests highlight the spa and pool area as enjoyable, with a sauna, though the pool is small and the hot tub has been out of service at times. Some encountered renovation-related closures and found the adjacent public parking confusing or costly.

Related guest reviews

8

Thomas

29 Nov 2022

·

Stayed 2 nights

Lage und Service war hervorragend. Wellnessbereich auch. Parkplätze schwierig, haben ca. 1 km entfernt geparkt. Ausstattung: Bad, armaturen, Böden schon stark in die Jahre gekommen. Aber Personal war wirkluch gut. Frühstück hatten wir nicht.

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10

Emma

27 Jul 2024

·

Stayed 1 night

Underbart hotell och jätte fin service. Barnen älskade stället. Frukosten va jätte fin den med. Poolen va inte jätte stor men barnen va jätte glada och jag mamma va glad för bastun ;)

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10

susan siu kuen

19 Jun 2024

·

Stayed 3 nights

Loved our stay. Very quiet hotel area. Check in was seamless, rooms are good with comfortable beds, coffee machine along with tea kettle & tea. Loved the breakfast as it had a great variety. Very close to central area & very accessible with car or by foot. Lots of underground parking

10

Johanna

2 Jun 2024

·

Stayed 2 nights

nice clean large rooms, comfortable beds; good location in walkable distance to the train station and town center; beautiful and spacious spa area; the kids loved hanging out in the pool.

4

Andrea

10 Aug 2025

·

Stayed 1 night

Hotel hat nach der Eröffnungen zu früh wieder auf gemacht! Wellnessbereich geschlossen!( diese Info haben wir erst am Tag der Anreise erhalten!!!/ NoGo!) Wir hatten es extra deswegen gebucht. Zimmer wirklich schön geworden, aber Klimaanlage funktionierte nicht richtig und Föhn im Badezimmer überhaupt nicht!Unten an der Rezeption einen Ersatz Föhn erhalten mit dem vermerk dann ist bekannt?! Unfassbar.... Frühstück war aber dafür sensationell. Wenn das Hotel mal vollständig fertig ist mit Sicherheit Top dann. Aktuell aber nicht und das zum stolzen Preis,wo ich günstiger woanders in Mainz ebenfalls untergekommen wäre ohne Wellnessbereich! Daher leider sehr unzufrieden gewesen.

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10

Thibault

13 Nov 2025

·

Stayed 1 night

Fitness centrum: awesome Room: top, very quiet (4th and last floor) - I asked for a quiet room and the front desk lady gave me this one, thank you ! Nevertheless: the heating system was not working at all, and the water for the shower was not hot at the morning :-( About the restaurant : service was awfull: very slow and they gave me the wrong meal...

10

Jeffrey

12 Jun 2024

·

Stayed 3 nights

We had a great stay with such friendly and helpful people. They went out of their way to make sure that our room was ready early, which was so kind. We needed it early to make it to a wedding. Very professional and nice. It's within walking distance from the train station and downtown. We loved their pool/sauna area. Our only mild complaint was that the pool is quite small and the hot tub was not working. We would still highly recommend Novotel!

10

Gary

22 Jun 2024

·

Stayed 3 nights

I recently wrote that the pool was only open between 7:00 PM & 9:00 PM. This is incorrect (there was an error on their bulletin board). The pool is open starting at 7:00 AM.

8

Mirijam

17 Nov 2025

·

Stayed 2 nights

Zimmer sind frisch renoviert und wenn mit Blick in den Garten auch sehr ruhig. Matratze und Kissen sind sehr bequem. Frühstücksbuffet sehr umfangreich. Das Personal ist freundlich und ging mit meiner Reklamation bzgl. der ausgefallenen Heizung gut um. Die öffentliche Tiefgarage Trajanstrasse ist über das Hotel erreichtbar, kann aber nicht über das Hotel bezahlt werden und es gibt leider keinen Sonderpreis für Gäste. Die Altstadt ist sehr gut zu Fuß erreichbar.

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8

Stefano

7 Aug 2023

·

Stayed 1 night

Buon hotel Posizione buona con vicini parcheggi Sotto hotel parcheggio a 25 euro ma a 5 min a piedi si trova a 12 euro A piedi in 10 min su arriva in centro dove ci sono diversi ristoranti

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Cleanliness

Reviews commonly describe the hotel and rooms as clean, with many noting fresh or newly renovated spaces. A few guests reported worn bathrooms, stained carpets, or isolated mold issues.

Related guest reviews

10

Christian

27 Jul 2025

·

Stayed 1 night

Sehr gut gelegenes Hotel! Sehr sauber und sehr nettes Personal

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10

Albert

29 Aug 2025

·

Stayed 1 night

Geschmackvoll neu eingerichtete, ruhige und saubere Zimmer . Kostenlose Kaffeemaschine im Zimmer. Alles top

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10

AKIRA

9 Jun 2024

·

Stayed 1 night

落ち着いた雰囲気でキレイなホテルでした。

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8

Declan

22 Nov 2025

·

Stayed 2 nights

Nice clean hotel

8

craig

1 Jun 2024

·

Stayed 2 nights

We’ve stayed here many times over 10 years. Some of the furnishings are looking a bit worn, but all is clean. Bathroom is very clean. Linens and bedding are fresh. Breakfast buffet remains high quality. Staff informative and helpful.

6

Elaine

10 Apr 2024

·

Stayed 2 nights

Very disappointed with hotel reception upon Arrival~ lack of customer service until I initiated it. Room very average and stained carpet- Housekeeping exceptional to bring missing items to room. There are much nicer hotels in Mainz that we have stayed at.

10

Bernita

4 Dec 2025

·

Stayed 2 nights

Der Zimmer und Bad waren sauber, ruhig und schön gestaltet.

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4

Markus

29 Dec 2022

·

Stayed 19,354 nights

Der Preis stand nicht im Verhältnis zur Leistung. Das Bad war abgewohnt und mit Schimmel in den Ecken. Der Wasserdruck ließ zu Wünschen übrig. Der Tisch im Zimmer war so wackelig dass wir Angst hatten wrbricht zusammen. Die Kondensmilch zum Kaffee im Zimmer war schlecht. Ansonsten war das Zimmer geräumig und mit 1 Doppelbett und 1 Schlafsofa für die Kids ok. Insgesamt dafür180 Euro ist aber viel zu teuer für eine Übernachtung. Frühstücksbuffet war ok aber nicht mehr als 12 Euro wert. Gekostet hat es 24 Euro pro Person. Völlig überteuert. Die Kinder waren allerdings dafür kostenfrei. Alles in allem sin 228 Euro für 1 Übernachtung mit Frühstück mit 2 Kindern (5,10) viel zu überteuert bei einem Standard von max.2-3 Sternen.

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8

Jan-Erik

25 Sept 2025

·

Stayed 2 nights

Bra rum, tyst och rent.

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10

Mustafa

29 Aug 2025

·

Stayed 5 nights

The room was clean and very large, it made our stay very comfortable with a child. Location-wise it was convenient and close to city center (on the hill thıugh). We enjoyed our stay.

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Rooms

Guests like the renovated, quiet, and often spacious rooms with comfortable beds. Recurring complaints mention weak air conditioning or heating and occasional maintenance or comfort issues.

Related guest reviews

6

Marc

27 Jul 2025

·

Stayed 1 night

Un hôtel bien placée calme , jolie chambre et belle salle de bains . Le gros problème est le confort du lit le matelas est horrible on dors sur un truc trop dure pas possible de dormir correctement !,,,

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8

Laura

19 Sept 2025

·

Stayed 3 nights

perfect for a weekend stay! newly renovated & large rooms.

10

Alice

27 Sept 2023

·

Stayed 2 nights

Room was very comfortable. Air conditioner was not cooling enough. Beds were very comfortable too. Very centric to a lot of great dining places.

10

Thibault

13 Nov 2025

·

Stayed 1 night

Fitness centrum: awesome Room: top, very quiet (4th and last floor) - I asked for a quiet room and the front desk lady gave me this one, thank you ! Nevertheless: the heating system was not working at all, and the water for the shower was not hot at the morning :-( About the restaurant : service was awfull: very slow and they gave me the wrong meal...

8

Ramzi

14 Nov 2025

·

Stayed 1 night

Zimmer ist neuwertig

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10

Gabriele

20 Nov 2023

·

Stayed 1 night

Materasso molto comodo, posto tranquillo.

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8

Andreas

5 Mar 2023

·

Stayed 1 night

Ruhige und erholsame Nacht, aber der Zahn der Zeit nagt etwas am Hotel.

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8

Jörg

10 Aug 2025

·

Stayed 2 nights

Wegen der Neueröffnung gab es bei unserem Besuch noch einige „Baustellen“ im Hotel. Die Klimaanlage war ( bei über 30 Grad !) defekt und die Zimmertür hat bei jedem Luftzug geklappert! Aber sonst war alles so wie man es von einem Leonardo-Hotel erwartet! Wir kommen sehr gerne wieder ;-)

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10

Brittany

30 Dec 2025

·

Stayed 1 night

Wow! This hotel was wonderful. We had a horrible stay the night before in Cologne and arrived via train quite early so we could visit the Christmas markets. It was raining and we were tired. Upon arrival, we had only intended to drop off our bags but, to our surprise, both of our rooms were ready early so we were able to check in! The rooms were fabulous and had everything you could have wanted. The staff was wonderful. The property was beautiful. Could not more highly recommend staying here.

8

Mirijam

17 Nov 2025

·

Stayed 2 nights

Zimmer sind frisch renoviert und wenn mit Blick in den Garten auch sehr ruhig. Matratze und Kissen sind sehr bequem. Frühstücksbuffet sehr umfangreich. Das Personal ist freundlich und ging mit meiner Reklamation bzgl. der ausgefallenen Heizung gut um. Die öffentliche Tiefgarage Trajanstrasse ist über das Hotel erreichtbar, kann aber nicht über das Hotel bezahlt werden und es gibt leider keinen Sonderpreis für Gäste. Die Altstadt ist sehr gut zu Fuß erreichbar.

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Service

Staff are frequently described as friendly, helpful, and accommodating, with smooth check-in and early room readiness for some stays. There are occasional reports of unhelpful reception or slow restaurant service.

Related guest reviews

10

Fulvio

22 Nov 2025

·

Stayed 1 night

Staff were friendly, checking in was quick. Hotel is in good nick, and in-room temperature control.

6

Elaine

10 Apr 2024

·

Stayed 2 nights

Very disappointed with hotel reception upon Arrival~ lack of customer service until I initiated it. Room very average and stained carpet- Housekeeping exceptional to bring missing items to room. There are much nicer hotels in Mainz that we have stayed at.

10

Chen

20 Sept 2025

·

Stayed 1 night

Good service and staff.

10

Jeffrey

12 Jun 2024

·

Stayed 3 nights

We had a great stay with such friendly and helpful people. They went out of their way to make sure that our room was ready early, which was so kind. We needed it early to make it to a wedding. Very professional and nice. It's within walking distance from the train station and downtown. We loved their pool/sauna area. Our only mild complaint was that the pool is quite small and the hot tub was not working. We would still highly recommend Novotel!

10

Ali

18 Jun 2024

·

Stayed 1 night

The staff is very helpful, the manager is very professional and acomodating.i would recommend this place to everyone.

10

Declan

8 Feb 2026

·

Stayed 2 nights

Great staff

6

Florin

25 Aug 2024

·

Stayed 1 night

The hotel is about to close, weather for renovation or for good is not clear, but this is something they forgot to advertise online. Nevertheless, hotel was decent, but more of an Ibis level than a Novotel, although priced as a Novotel. Staff was quite difficult and seemed clueless about how to manage simple tasks such as charging us for some extras from a fridge in the lobby. I am not sure what happened, but this was not the experienced I wanted from a Novotel.

10

Brittany

30 Dec 2025

·

Stayed 1 night

Wow! This hotel was wonderful. We had a horrible stay the night before in Cologne and arrived via train quite early so we could visit the Christmas markets. It was raining and we were tired. Upon arrival, we had only intended to drop off our bags but, to our surprise, both of our rooms were ready early so we were able to check in! The rooms were fabulous and had everything you could have wanted. The staff was wonderful. The property was beautiful. Could not more highly recommend staying here.

8

Mirijam

17 Nov 2025

·

Stayed 2 nights

Zimmer sind frisch renoviert und wenn mit Blick in den Garten auch sehr ruhig. Matratze und Kissen sind sehr bequem. Frühstücksbuffet sehr umfangreich. Das Personal ist freundlich und ging mit meiner Reklamation bzgl. der ausgefallenen Heizung gut um. Die öffentliche Tiefgarage Trajanstrasse ist über das Hotel erreichtbar, kann aber nicht über das Hotel bezahlt werden und es gibt leider keinen Sonderpreis für Gäste. Die Altstadt ist sehr gut zu Fuß erreichbar.

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8

Hilary

15 Sept 2025

·

Stayed 5 nights

This was a great hotel. They allowed you to choose the frequency of room cleaning which was nice! Would have liked a recycle container in the room. Only a coffee pod machine in the room, which isn't ideal for tea (and leaks when you use it for tea), so a kettle would be preferred for this tea drinker. Otherwise the room was modern, clean and comfortable! Enjoyed our stay! Staff was excellent and helpful with any inquiry we had!

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Location

Walkable to the old town and train station, but the property sits on a hill so the return is uphill. Many found it convenient for visiting Mainz.

Related guest reviews

10

Susanne

12 Oct 2025

·

Stayed 1 night

Schönes Hotel, schönes Zimmer. Wir haben super dort geschlafen. Freundliches Personal und top Lage. Wir konnten alles bequem zu Fuß erreichen. Das Frühstück hat sich gelohnt. Wir kommen gerne wieder.

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8

Shin-Hong

23 Oct 2023

·

Stayed 1 night

The location is great, about 10 min walk from the train station. The hotel room is clean and comfortable. However, the front desk is not very nice.

10

Jørgen Sloth

26 May 2023

·

Stayed 1 night

Fint hotel, i gåafstand til bymidten

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8

Björkstrand

9 Sept 2025

·

Stayed 1 night

Central location. Friendly staff. Breakfast OK. Parking garage in adjacent building with a discount for hotel guests.

10

Azriel

26 Oct 2025

·

Stayed 1 night

New facility recently purchased by Leonardo. Up on a hill above the center of town where all the attractions are. Downhill to town but uphill going back to the hotel. But the area seems safe.

8

Kevin

19 Jun 2024

·

Stayed 2 nights

Nice hotel at the top of the hill steep climb back or stairs,taxi from town 15euro. PutTrajanstrasse inthe satnav for the car park, or you will miss it in the one way,go down to the second level, you will see the signs for the lift

10

Sabrina

6 Sept 2022

·

Stayed 1 night

We really liked the location of this hotel because it put us super close to the Altstadt. The rooms were well kept and comfortable. Breakfast was a little higher than average but worth the money. The front desk gave Origami packs to our kids.

8

Tilman

14 Jan 2024

·

Stayed 2 nights

Very central

8

Oliver

12 Sept 2025

·

Stayed 1 night

gute Lage, um zu Fuß in die Innenstadt zu laufen

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10

Mustafa

29 Aug 2025

·

Stayed 5 nights

The room was clean and very large, it made our stay very comfortable with a child. Location-wise it was convenient and close to city center (on the hill thıugh). We enjoyed our stay.

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Dining

Breakfast is often praised for its variety and quality. A few guests found it busy, average, or overpriced at times.

Related guest reviews

10

ANJANA

14 Sept 2023

·

Stayed 1 night

Hotel and food is very nice. I love their breakfast options. I can highly recommend.

10

Susanne

12 Oct 2025

·

Stayed 1 night

Schönes Hotel, schönes Zimmer. Wir haben super dort geschlafen. Freundliches Personal und top Lage. Wir konnten alles bequem zu Fuß erreichen. Das Frühstück hat sich gelohnt. Wir kommen gerne wieder.

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10

Ulrich

28 Sept 2025

·

Stayed 1 night

Schön renovierte Zimmer, gutes Frühstück mit grosser Auswahl und gutem Preis-Leistungsverhältnis

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6

Henrik

24 Jul 2024

·

Stayed 1 night

Lidt forældet hotel, men meget rent og pænt. Personale var imødekommende, men ikke et service niveau over middel. Morgenmaden var under middel.

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10

Peter

19 Oct 2025

·

Stayed 1 night

Alles vom Hotel fußläufig zu erreichen. Frühstück sehr gut. Harare für die heutigen Autos zu eng.

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8

Björkstrand

9 Sept 2025

·

Stayed 1 night

Central location. Friendly staff. Breakfast OK. Parking garage in adjacent building with a discount for hotel guests.

4

Andrea

10 Aug 2025

·

Stayed 1 night

Hotel hat nach der Eröffnungen zu früh wieder auf gemacht! Wellnessbereich geschlossen!( diese Info haben wir erst am Tag der Anreise erhalten!!!/ NoGo!) Wir hatten es extra deswegen gebucht. Zimmer wirklich schön geworden, aber Klimaanlage funktionierte nicht richtig und Föhn im Badezimmer überhaupt nicht!Unten an der Rezeption einen Ersatz Föhn erhalten mit dem vermerk dann ist bekannt?! Unfassbar.... Frühstück war aber dafür sensationell. Wenn das Hotel mal vollständig fertig ist mit Sicherheit Top dann. Aktuell aber nicht und das zum stolzen Preis,wo ich günstiger woanders in Mainz ebenfalls untergekommen wäre ohne Wellnessbereich! Daher leider sehr unzufrieden gewesen.

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10

Martin

6 Aug 2023

·

Stayed 1 night

Our family of four stayed just one night in this hotel before continuing our holiday, travelling through Germany. We found it very comfortable sharing a room together and enjoyed a lovely breakfast with great choices. We all enjoyed a swim in the pool before continuing our journey. Great service and friendly staff.

8

Paul

9 Sept 2025

·

Stayed 2 nights

Room had been refurbished well Breakfast was good but busy. Queues for coffee were long

8

Mirijam

17 Nov 2025

·

Stayed 2 nights

Zimmer sind frisch renoviert und wenn mit Blick in den Garten auch sehr ruhig. Matratze und Kissen sind sehr bequem. Frühstücksbuffet sehr umfangreich. Das Personal ist freundlich und ging mit meiner Reklamation bzgl. der ausgefallenen Heizung gut um. Die öffentliche Tiefgarage Trajanstrasse ist über das Hotel erreichtbar, kann aber nicht über das Hotel bezahlt werden und es gibt leider keinen Sonderpreis für Gäste. Die Altstadt ist sehr gut zu Fuß erreichbar.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $64	7 $155	8 $144	9 $100	10 $221
11 $69	12 $72	13 $141	14 $73	15 $135	16 $89	17 $147
18 $82	19 $73	20 $156	21 $170	22 $110	23 $149	24 $181
25 $74	26 $77	27 $191	28 $142	29 $77	30 $87	31 $124

Su	Mo	Tu	We	Th	Fr	Sa
1 $77	2 $77	3 $160	4 $103	5 $87	6 $222	7 $136
8 $83	9 $83	10 $136	11 $83	12 $83	13 $144	14 $77
15 $83	16 $83	17 $136	18 $113	19 $102	20 $566	21 $606
22 $92	23 $83	24 $163	25 $119	26 $83	27 $609	28 $606
29 $83	30 $606

Leonardo Hotel Mainz

About this property

Location

Room options

Comfort Twin Room

Comfort Double Room

Superior Room

Guest reviews of Leonardo Hotel Mainz

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Leonardo Hotel Mainz

Prices for upcoming dates