Question 1

Is parking available at the property?

Accepted Answer

Yes, free parking is available on-site.

Question 2

What are the standard check-in and check-out times?

Accepted Answer

Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request.

Question 3

Are airport shuttle services available?

Accepted Answer

Yes, airport shuttle services are available. Pricing details and how to arrange the transfer can be provided upon inquiry.

Question 4

What accessibility features are available for guests with disabilities?

Accepted Answer

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

Question 5

How is the property located in relation to key landmarks?

Accepted Answer

The property is situated in Kanasín, Yucatán, providing convenient access to local attractions and amenities.

Question 6

Does the property have a swimming pool?

Accepted Answer

Yes, there is an outdoor swimming pool available, which is seasonal.

Question 7

What are the policies for guests staying with children?

Accepted Answer

Children are allowed at the property, and there is no minimum age for children to stay for free.

Question 8

What are the policies regarding extra beds and cribs?

Accepted Answer

The property does not specify the availability of extra beds or cribs, and any requests should be made in advance for confirmation.

Hacienda San Antonio

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