Name: Hotel Aristella Swissflair
Address: Steinmattweg 7, Zermatt, Switzerland, Zermatt, Valais, Switzerland
Rating: 9.1

Guest reviews

9.1

Superb

Based on 250 verified reviews

Who stays here?

Business

1%

Couple

47%

Family

25%

Group

15%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Hotel Aristella Swissflair is praised for warm, helpful staff and spotless rooms, with many guests valuing the convenient, walkable Zermatt location and occasional Matterhorn views from balconies or upper floors.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Eric

22 Mar 2026

·

Stayed 6 nights

Pleasant surprise. This hotel is smaller but clearly either newer or recently renovated, as it is in excellent condition. We found the front desk staff helpful, the breakfast spread was outstanding and the spa was a nice retreat after skiing. This hotel is everything we needed. If I were to offer constructive criticism, the rooms were smaller than the pictures showed and we had to leave a window open at night as it was very warm. For the price we paid for our rooms, I expected the "hot tub" to be a larger outdoor hot tub (instead of two small jacuzzi baths).

10

dusko

17 Feb 2026

·

Stayed 6 nights

YES , ALL SERVICE WAS VERY GOOD . EXELENT . THANK YOU.

10

James

12 Feb 2026

·

Stayed 6 nights

Thoroughly recommend, attached restaurant also brill. My wife and I made a short list of our fave 3 hotels before deciding, we both had Aristella first. We didn't look at the others and were thoroughly impressed all round.

10

Jan

9 Feb 2026

·

Stayed 7 nights

Rent rum

10

Matthew

15 Jan 2026

·

Stayed 5 nights

The room was very nice and the breakfast was great. I had an excellent stay. The staff was also very friendly.

Steinmattweg 7, Zermatt, Switzerland

Location

Located in Zermatt, Aristella Swissflair Hotel & Apartements is in a rural area and next to a golf course. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Feeblitz Summer Toboggan Run and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Enjoy the area's slopes with cross-country skiing and skiing lessons, and don't miss out on the snowshoeing and sledding.

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 19:00

Before 11:00

FAQs

Parking is not available at the property as Zermatt is a car-free zone. Guests can reach the hotel only by train.

An on-site breakfast is available, though specific details about the type are not provided. Breakfast is served daily, but exact hours are not specified.

Check-in time starts at 15:00 and ends at 19:00. Check-out time is at 11:00. Early or late check-in/check-out may be available upon request, but specific costs or arrangements are not mentioned.

Yes, airport shuttle services are available at a fee of CHF 800 per vehicle, accommodating up to six passengers. Guests must arrange the transfer prior to arrival.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is located in Zermatt, next to a golf course and close to the Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area. It is in a rural area, ideal for skiing and outdoor activities.

The property does not mention having a swimming pool. However, it features a hot tub, sauna, and steam room for relaxation.

Children are allowed at the property. Specific details regarding the minimum age for children to stay for free are not provided.

Hotel Aristella Swissflair

Amenities

Book on Vio