Is parking available at the property?

Self parking is available on-site for a fee of EUR 40 per day, which includes in/out privileges. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 30.00 for adults and EUR 15.00 for children.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided. It is advisable to contact the property for further information.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Rome, just a short 6-minute walk from Piazza del Popolo and 12 minutes by foot from Villa Borghese. Other nearby attractions include Castel Sant'Angelo (1.2 mi) and Piazza Navona (1.5 mi).

What are the policies for guests staying with children?

Children are allowed at the property. However, all guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 80.00 per night. Advance request or confirmation is required for extra beds.

Hotel The Haven Roma

What guests think

Across reviews of Hotel The Haven Roma, travelers highlight friendly, attentive staff and a convenient, walkable location in a quiet area, while some note occasional noise, maintenance issues, and that the property may not fully meet five-star expectations.

Rooms are often stylish and comfortable, but recurring complaints include ground-floor or roadside noise, creaky mattresses, privacy concerns with glass bathrooms, and intermittent air-conditioning. Breakfast is frequently praised and the on-site Michelin-star restaurant draws acclaim, though some guests found breakfast repetitive or inconsistent. Overall, a boutique option with clear strengths and occasional shortcomings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The on-site Michelin-starred restaurant receives strong praise across reviews.

Related guest reviews

10

Carlos E S

26 Jul 2025

·

Stayed 2 nights

Hotel maravilhoso, café da manhã espetacular e a funcionária Fátima , não mediu esforços para nos atender em tudo que foi solicitado.

10

Michel

28 May 2023

·

Stayed 2 nights

Superbe boutique hôtel excellent petit déjeuner

10

Philippa

16 Mar 2025

·

Stayed 2 nights

Wonderful service, 5* breakfast and well located hotel.

10

Daniel

13 Apr 2025

·

Stayed 4 nights

Really enjoyed the five star breakfast and clean comfortable room

10

George

7 Mar 2024

·

Stayed 1 night

This is an amazing hotel with very attentive staff. We also arranged transportation through the hotel and all the drivers were professional and experienced. This hotel also boasts a Michelin star restaurant with an amazing menu. Highly recommend to anyone traveling to Rome.

10

Arja

13 Jul 2024

·

Stayed 4 nights

A quite Hotel with a very good location. Rooms were clean and comfy. Service was good especially in Ristorante AllˋOro. Everything worked just like it should be in Michelinˋs star restaurant. The food was so good that this restaurant is one of our favs in Rome.

10

William

19 Oct 2024

·

Stayed 3 nights

Excellent experience, I’d definitely recommend to anyone. Many walkable cafes and restaurants, and the Michelin star restaurant on site is amazing.

10

Andrew

29 Sept 2023

·

Stayed 2 nights

Gorgeous boutique hotel in great location. Walking distance to all attractions, shopping and restaurants. Great value for money. The fine dining restaurant is exquisite and worth the experience.

10

Robert

10 Mar 2024

·

Stayed 3 nights

We had a lovely stay, warm welcome and later help with sigjtseeing and restaurant reservations from the front desk. Cleaning was good. Breakfast was served in the Michelin star restaurant - probably best hotel breakfast we ever had!! No buffet but tons of food, fresh and super tasty. My wife had allergies that were accommodated as well. We had one evening dinner as well and loved it! Good location as well, easy to walk or take Metro. Well recommended.

10

Martin

22 Mar 2025

·

Stayed 2 nights

14 room hotel with a Michelin starred restaurant in the basement- draw your own conclusions!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, with housekeeping generally well-regarded. Several others cited lapses such as dirty bathrooms on arrival, crumbs in the breakfast area, and worn or faulty bathroom fixtures.

Related guest reviews

10

Daniel

13 Apr 2025

·

Stayed 4 nights

Really enjoyed the five star breakfast and clean comfortable room

8

Jorge

5 Jul 2025

·

Stayed 3 nights

Clean property with very thoughtful and helpful service. A bit far for my family from main areas but this shouldn’t be a negative -

4

Félix

22 Sept 2024

·

Stayed 1 night

À l’arrivée, notre chambre était sale (moisissures dans la douche, cheveux sur les murs, savons à usage unique déjà utilisé, plancher sale). Le réceptionniste était accueillant, mais notre expérience n’était pas agréable dans l’ensemble. Nous avons également dû attendre devant le portail d’entrée à notre retour de dîner car personne nous laissait entree. Bien situé, mais je n’y retournerai assurément pas.

6

Frank

5 Sept 2024

·

Stayed 5 nights

Das Hotel ist ganz ok, aber niemals ein 5 Sterne Hotel. Einrichtungen im Bad waren lose oder defekt. Die Sauberkeit war auch nicht so der Hit. Der Fernseher hatte nur italienische Programme, keinen internationalen Nachrichtensender. Die Lage des Hotels war aber gut. Fast alle interessanten Sehenswürdigkeiten waren schnell erreichbar.

10

Andrea

27 Jan 2025

·

Stayed 2 nights

Centrale, ma riservato. Pulito e con tutto in ordine. Colazione e ristorante ottimi. Personale eccezionale.

10

Nacona

24 Jun 2023

·

Stayed 1 night

I loved this boutique hotel! The entire property was clean and decorated and check in/out was easy and quick. The staff was also very helpful in getting me a time slot to eat at the Michelin star restaurant on site, All’Oro, even when they were fully booked!

10

lebigue

13 Oct 2025

·

Stayed 4 nights

Chambre propre Personnel charmant Dommage que le petit déjeuner soit à la carte mais par ailleurs très bon

10

Robert

10 Mar 2024

·

Stayed 3 nights

We had a lovely stay, warm welcome and later help with sigjtseeing and restaurant reservations from the front desk. Cleaning was good. Breakfast was served in the Michelin star restaurant - probably best hotel breakfast we ever had!! No buffet but tons of food, fresh and super tasty. My wife had allergies that were accommodated as well. We had one evening dinner as well and loved it! Good location as well, easy to walk or take Metro. Well recommended.

6

Valerie

30 Mar 2024

·

Stayed 2 nights

Paper thin walls, crumbs left in breakfast area prior to my arrival, many cracks/dented switches/funky bathroom plumbing.

6

luis

2 Jun 2024

·

Stayed 4 nights

The good: decent size rooms and bathroom for European standards. Staff really friendly and helpful. The bad : no way it is a 5 star hotel. Maybe 4 at most. It was quite disappointing in that sense. Old furniture, lose toilet cover, clogged drain in the shower, old fixtures.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are often stylish and comfortable, sometimes spacious, but recurring issues include noise in ground-floor or roadside rooms, privacy concerns with glass bathrooms, creaky mattresses, and intermittent air-conditioning.

Related guest reviews

10

Kevin S

22 Jun 2025

·

Stayed 2 nights

Superb service. Excellent room. Perfect location.

6

Liam

28 Jan 2025

·

Stayed 3 nights

A nice modern hotel but a couple of things let it down for us. 1, our room 102 was on the ground floor and a stones throw from reception and the main entrance. You can hear every person walking in and out of the hotel and even if someone is having a conversation in the lobby area you can hear it quite easily. Also our room window was next to the stairs into the hotel and right above the smoking area, again not very quiet. The bed in the room really needs replacing. It made so much noise you couldn’t move in bed without the whole thing creaking. Literally the slight movement made so much noise. The bathroom with the glass walls and glass door is a nice touch but you can literally see whoever is using the toilet very clearly with the big gaps between the door and glass wall so be prepared to see everything exposed. These little things did let it down for us. Also when it says there is a bar & restaurant. I wouldn’t exactly call it a bar. It’s one table with a couple of chairs next to the bar, felt slightly awkward sitting there when you’re next to the main entrance into the restaurant and the drinks are crazily over priced. The hotel staff were extremely polite and helpful. If I was to go back to Rome I probably wouldn’t stay here again. Especially if you were to pay full rates, I would have been extremely disappointed but we had a deal so wasn’t as bad

10

Michael

15 Apr 2025

·

Absolutely outstanding property! Read Till the End. Restaurant/Chef 5 stars - food is amazing!! Restaurant staff beyond professional 5 stars! Registration Desk 5 stars House keep 5 stars Luxury property style 5 stars The only thing keeping this property from getting a 4 is the property chef, staff, and excellent customer service. The complaint is the see thru glass bathroom door, there is no good reason for this, it should be changed immediately. Also, invest in a heat pump that cools or warms room temps year round instead of one or the other.

4

Spiro

19 Jul 2024

·

Stayed 1 night

In on of the rooms the aircon wasn’t working and the shower was broken

10

Wojciech

31 Jan 2025

·

Stayed 1 night

Huge, excellent room, best service, fantastic place!

6

Andy

3 Oct 2023

·

Stayed 2 nights

Ground floor room next to reception was very noisy at night

4

George

4 Feb 2024

·

Stayed 3 nights

Didn't sleep at all. Room on ground floor right next to busy road. Hotel badly needs updating too.

8

Fernando

14 Oct 2023

·

Stayed 1 night

Grest hotel would visit again just the bed mattress needed to be replaced other than that it’s a great hotel

10

Nicola

9 Mar 2025

·

Stayed 3 nights

We had a great time at this hotel. The staff were so friendly. Our room was really quirky and felt high end. Breakfast was amazing and the staff serving breakfast were great! Location was perfect, we could walk to all the main sights very easily. The only slight negative was the soundproofing. It wasn’t too much of an issue for as as it was out of season, but I imagine it could be quite loud in high season.

8

Zhen

23 Aug 2023

·

Great staff. But this is not a 5-star hotel. AC would turn itself off from time to time.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, attentive, and helpful, with staff assisting on reservations and logistics. A few reviews mention miscommunication, rude behavior, or perceived nickel-and-diming.

Related guest reviews

10

Carlos E S

26 Jul 2025

·

Stayed 2 nights

Hotel maravilhoso, café da manhã espetacular e a funcionária Fátima , não mediu esforços para nos atender em tudo que foi solicitado.

10

Robert

20 Apr 2025

·

Stayed 6 nights

One of the best hotel experiences I’ve ever experienced. Incredibly helpful staff, amazing breakfast, best location for walking to many locations. Super close to metro stop. Would stay here again and again

10

Armando

3 Apr 2025

·

Stayed 2 nights

Best hotel in Rome. Super comfortable, staff is super nice.

2

Puneet

22 Sept 2023

·

Stayed 1 night

Staff seem to try to get extra money from me for every little thing. We checked into our room and get a call immediately saying it would be extra 80 euros cause they didn’t know my wife was staying in the room. In the room there was 2 humidifiers to try to mask the humidity in the air. We honestly checked out 15 minutes later, stayed at a 3 star which was much better.

10

Nunzio

24 Aug 2025

·

Stayed 3 nights

Really enjoy this hotel ! The staff is always friendly and on top of the service. The location perfect 👌 highly recommend

10

John

31 May 2024

·

Stayed 3 nights

I first want to say that the staff were amazing! Alex went above and beyond to assist us with all our questions and inquires and recommendations. The location of the hotel is perfect. It is walking distance to restaurants and tourist attractions. It is in a beautiful location. The breakfast was one of the best in Rome! You will definitely see us again when we are back and Rome!

10

Robert

10 Mar 2024

·

Stayed 3 nights

We had a lovely stay, warm welcome and later help with sigjtseeing and restaurant reservations from the front desk. Cleaning was good. Breakfast was served in the Michelin star restaurant - probably best hotel breakfast we ever had!! No buffet but tons of food, fresh and super tasty. My wife had allergies that were accommodated as well. We had one evening dinner as well and loved it! Good location as well, easy to walk or take Metro. Well recommended.

2

AHMAD

27 Apr 2024

·

Stayed 7 nights

My recent stay at The H’all Tailor Suite Hotel in Rome warrants a candid review of the establishment's shortcomings. Despite its promising facade, the reality proved disheartening. Throughout the duration of my week-long visit, I encountered a series of dismaying incidents that marred the experience. The service at this hotel was consistently lackluster, marked by a concerning lack of professionalism and hospitality from the staff. Their demeanor was notably rude and unsustainable practices were prevalent, casting doubt on the hotel's commitment to guest satisfaction and environmental responsibility. The breakfast options provided were disappointingly limited in both variety and quality. However, the most alarming discovery was the presence of mold on several food items. This egregious oversight not only compromises the health and safety of guests but also calls into question the hotel's adherence to basic hygiene standards. I have documented these concerns with photographic evidence and strongly recommend a thorough inspection of The H’all Tailor Suite Hotel to ensure compliance with health and safety regulations. Until these issues are addressed in a comprehensive manner, I cannot in good faith endorse this establishment to discerning travelers seeking a pleasant and hygienic accommodation experience in Rome.

6

Jade

21 Jun 2025

·

Stayed 4 nights

Bedroom decorated to a high standard but fixtures and fittings ill fitted with poor finish. Customer service at reception is not great- poor communication between staff i.e confirmed late check out but yet still called to ask to vacate. Also issues with hot tub plug, was established there was a fault with the plug yet was made to feel like it was my competence. Room service food very below average from what you would expect from a kitchen with a michelin star restaurant. Breakfast repetitive and stick to fried egg only- all other methods of preparation were awful. Nonetheless, great quiet area with amenities near by. Good AC system on a hot day.

10

Deanna

17 Oct 2024

·

Stayed 5 nights

Excellent staff

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient, walkable base near major sights and in a quieter residential area, with easy access to restaurants and transport. A few guests felt it was slightly farther from the main center than expected.

Related guest reviews

8

Nancy

25 Aug 2023

·

Stayed 2 nights

Close to the attraction and quite area at the same time .

8

Taryn

30 Nov 2023

·

Stayed 3 nights

The property was a bit smaller than expected. And a little further away from the main city centre than we wanted but it was nice to get away from all the action. Would have been nicer to have a bigger lobby or some more hang out spaces other than the room. Food was delicious.

10

Kevin S

22 Jun 2025

·

Stayed 2 nights

Superb service. Excellent room. Perfect location.

10

Kati

20 Oct 2023

·

Stayed 2 nights

Beautiful property and wonderful staff. Very close to the Spanish steps, shopping and restaurants. Would stay here again.

10

Luis Rodrigo Lopez

2 Nov 2023

·

Stayed 3 nights

Increíble hotel con maravillosa ubicación en el corazón de Roma. El equipo del hotel siempre atentos a cualquier petición de los huespedes y muy buena atención en todo momento. Muy recomendable hotel y seguramente cuando vuelva a Roma me hospedare en este hotel.

10

federico

1 Feb 2024

·

Stayed 2 nights

posizione perfetta per accedere al centro storico di Roma, rimanendo in una zona residenziale molto tranquilla

10

Nunzio

24 Aug 2025

·

Stayed 3 nights

Really enjoy this hotel ! The staff is always friendly and on top of the service. The location perfect 👌 highly recommend

10

Andrea

27 Jan 2025

·

Stayed 2 nights

Centrale, ma riservato. Pulito e con tutto in ordine. Colazione e ristorante ottimi. Personale eccezionale.

10

Andrew

29 Sept 2023

·

Stayed 2 nights

Gorgeous boutique hotel in great location. Walking distance to all attractions, shopping and restaurants. Great value for money. The fine dining restaurant is exquisite and worth the experience.

10

Nicola

9 Mar 2025

·

Stayed 3 nights

We had a great time at this hotel. The staff were so friendly. Our room was really quirky and felt high end. Breakfast was amazing and the staff serving breakfast were great! Location was perfect, we could walk to all the main sights very easily. The only slight negative was the soundproofing. It wasn’t too much of an issue for as as it was out of season, but I imagine it could be quite loud in high season.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as excellent and à la carte, and the on-site Michelin-star restaurant receives strong acclaim. Some guests found breakfast repetitive or inconsistent.

Related guest reviews

10

Carlos E S

26 Jul 2025

·

Stayed 2 nights

Hotel maravilhoso, café da manhã espetacular e a funcionária Fátima , não mediu esforços para nos atender em tudo que foi solicitado.

10

Michel

28 May 2023

·

Stayed 2 nights

Superbe boutique hôtel excellent petit déjeuner

10

Philippa

16 Mar 2025

·

Stayed 2 nights

Wonderful service, 5* breakfast and well located hotel.

8

SU

28 Apr 2025

·

Stayed 3 nights

La mia esperienza in tutto è positiva...la colazione..con tutto il rispetto..da rivedere

10

Daniel

13 Apr 2025

·

Stayed 4 nights

Really enjoyed the five star breakfast and clean comfortable room

10

Arja

13 Jul 2024

·

Stayed 4 nights

A quite Hotel with a very good location. Rooms were clean and comfy. Service was good especially in Ristorante AllˋOro. Everything worked just like it should be in Michelinˋs star restaurant. The food was so good that this restaurant is one of our favs in Rome.

10

Elena

12 Dec 2023

·

Stayed 1 night

E' stata assolutamente una piacevolissima sorpresa anche per me e per noi che a Roma ci andiamo da una vita....Un cinque stelle che le merita tutte e con una accoglienza e cura dell'ospite davvero a 360gradi. Anche il concetto della colazione a la Carte ci è piaciuto molto perchè vediamo di solito una valanga di spreco inutile. Ci rivedremodi certo.

10

William

19 Oct 2024

·

Stayed 3 nights

Excellent experience, I’d definitely recommend to anyone. Many walkable cafes and restaurants, and the Michelin star restaurant on site is amazing.

10

Robert

10 Mar 2024

·

Stayed 3 nights

We had a lovely stay, warm welcome and later help with sigjtseeing and restaurant reservations from the front desk. Cleaning was good. Breakfast was served in the Michelin star restaurant - probably best hotel breakfast we ever had!! No buffet but tons of food, fresh and super tasty. My wife had allergies that were accommodated as well. We had one evening dinner as well and loved it! Good location as well, easy to walk or take Metro. Well recommended.

6

Jade

21 Jun 2025

·

Stayed 4 nights

Bedroom decorated to a high standard but fixtures and fittings ill fitted with poor finish. Customer service at reception is not great- poor communication between staff i.e confirmed late check out but yet still called to ask to vacate. Also issues with hot tub plug, was established there was a fault with the plug yet was made to feel like it was my competence. Room service food very below average from what you would expect from a kitchen with a michelin star restaurant. Breakfast repetitive and stick to fried egg only- all other methods of preparation were awful. Nonetheless, great quiet area with amenities near by. Good AC system on a hot day.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $345	19 $502	20 $464	21 $466	22 $459	23 $494	24 $498
25 $374	26 $412	27 $368	28 $430	29 $432	30	31 $433

Su	Mo	Tu	We	Th	Fr	Sa
1 $276	2 $403	3 $400	4 $404	5 $287	6 $323	7 $328
8 $300	9 $356	10 $288	11 $301	12 $277	13 $276	14 $281
15 $230	16 $262	17 $257	18 $258	19 $263	20 $377	21 $376
22 $279	23 $289	24 $289	25 $302	26 $256	27 $392	28 $390
29 $375	30 $255

Hotel The Haven Roma

About this property

Location

Room options

Deluxe Double Room

Executive Suite

Suite, Terrace

Superior Double Room

Junior Suite

Guest reviews of Hotel The Haven Roma

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel The Haven Roma

Prices for upcoming dates

Business details