Name: PortoBay Serra Golf
Address: Casais Proximos, Santo Da Serra, Santo da Serra, Santa Cruz, Portugal, Santa Cruz, Madeira Region, Portugal
Rating: 8.83

Guest reviews

8.8

Fabulous

Based on 530 verified reviews

Who stays here?

Business

2%

Couple

74%

Family

10%

Group

6%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, PortoBay Serra Golf comes across as a quiet, charming mountain hotel offering friendly staff, very good breakfasts, and pleasant indoor pool and garden areas, making it a comfortable base for travelers seeking relaxation amid Madeira’s greenery.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Amanda

21 Apr 2026

·

Stayed 1 night

We arrived around 22.30 as our flight was delayed & security took over an hour to get through. We took the wrong road and ended up in steep narrow lanes. Once we arrived we were so happy with our room. Very clean and had everything we needed. A great nights sleep & a good breakfast. It’s a shame we couldn’t stay longer as we had booked a property in Ponte do Sol. A great hotel. Thank you

10

eric

30 Mar 2026

·

Stayed 2 nights

Excellent breakfast

8

Silke

6 Mar 2026

·

Stayed 3 nights

Lovely breakfast, indoor pool and sauna are great for colder months and rainy days. Rooms and hotel furnishings are very tasteful and pleasant. Dinner options are very good. Good base for walks and perfect for golf. Staff is sometimes hard to find, renovations were ongoing and it would have been nice to know about that upfront. Overall

6

Oscar

27 Nov 2025

·

Stayed 7 nights

Hotel is aging and not the best upkeep. The real issue is the staff that are rude. Whilst we were there, there was renovation and drilling in front of our door from 9:30 and they created water damage in one of the common rooms downstairs so we were unable to use it. After the first day. For this they made a gesture. However, overall experience was definitely not up to standard.

10

BENJAMIN

7 Nov 2025

·

Stayed 9 nights

Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer.

Casais Proximos, Santo Da Serra, Santo da Serra, Santa Cruz, Portugal

Location

Located in Santa Cruz, PortoBay Serra Golf is a 1-minute drive from Santo da Serra Golf Club and 14 minutes from Funchal Ecological Park. This golf hotel is 5 mi (8 km) from Palmeiras Beach and 8.5 mi (13.7 km) from Faial Beach.

Quinta Da Junta(0.2 Miles)

Santo da Serra Market(0.4 Miles)

Santo da Serra Golf Club(0.7 Miles)

Laurisilva of Madeira(3.3 Miles)

Aquaparque Madeira(4.1 Miles)

Palmeiras Beach(5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A complimentary buffet breakfast is included.

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request.

Yes, a roundtrip airport shuttle is provided for a surcharge of EUR 23.50 per room (one-way) and is available 24 hours.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms.

The hotel is located in Santa Cruz, just a 1-minute drive from Santo da Serra Golf Club and 14 minutes from Funchal Ecological Park. It is 5 miles from Palmeiras Beach and 8.5 miles from Faial Beach.

Yes, there is an indoor pool and an outdoor heated pool available for guests.

Children are welcome at the property, and kids under 13 years of age can stay for free.

The property offers rollaway beds for a fee of EUR 20.00 per night, and advance request is required for confirmation.

PortoBay Serra Golf

Amenities

Property description